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7 Ways to Sell More Online
Brought to you by Google AdWords in partnership with:




                                                        1
What we’ll cover

1.   Why your business is losing money if you don’t market online

2.   7 ways to sell more online

3.   Q&A




                                                                    2
You’re losing money if you don’t market online

 94% of consumers research products online before buying
  and 60% use search engines as their go-to online shopping resource
             — Source: 2010 Compete Online Shopper Intelligence Study

 75% who are looking for a store, price or product information search online
    before or during a shopping trip
             — Source: 2010 Deloitte LLP Survey

 97% use online media when researching products or services in
    their local area
•            — Source: March 2010 BIA/Kelsey consumer tracking study




                                                                                3
Types of online marketing


Display ads
            Online classifieds
                                      Mobile marketing


 Ad networks
                                 Group buying programs



                       Affiliate marketing
                                 Social networking
                                                         4
How can your business take part in this?




                                           5
7 ways to sell more online

1.   Decide what direction to take

2.   Reach the right customers

3.   Set your budget

4.   Expand your reach

5.   Go local

6.   Dive into mobile marketing

7.   Measure results and fine-tune




                                     6
About Google AdWords




                       Ads
                       (AdWords)




                                   7
#1. Decide what direction to take

What do you want to promote?

•   Your business (account)

•   A specific product or service area (campaign)

•   Subcategories within a product or service area (ad group)

                                  Account




                         Campaign          Campaign




              Ad Group          Ad Group              Ad Group

                                                                 8
Example: Acme Gourmet Food Emporium

Campaign #1
Condiments
•   Ad group 1: Mustards
•   Ad group 2: Marinades
•   Ad group 3: Salsas




Campaign #2
Cheeses
•   Ad group 1: Italian cheeses
•   Ad group 2: Spanish cheeses
•   Ad group 3: French cheeses




                                      9
#2. Reach the right customers

1. Select keywords
•   Small group
•   Highly targeted
•   Single theme
2. Matching options
•   Broad match: Includes keyword variations
•   Negative match: Narrows ad targeting and reduces unqualified leads
3. Build your list with the Keyword Tool
•   https://adwords.google.com/select/KeywordToolExternal




                                                                         10
Acme Gourmet Food Emporium — Campaign #1

Condiments

Keyword phrase:    Gourmet marinades

Broad match keywords
 Gourmet seafood marinades
 Marinades for gourmets

Negative match keywords
 Cheap
 Wholesale




                                           11
#3. Set your budget

 Choose a daily budget —
    no minimum required

 Pay only when someone
    clicks your ad

 Lower budget = fewer
    ad appearances




Helpful tools
•   Estimate traffic with the Traffic Estimator
    https://adwords.google.com/select/TrafficEstimatorSandbox
•   Check AdWords’ daily budget recommendations
    http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=6312

                                                                           12
#4. Expand your reach

Google Display Network
 Place ads on relevant web pages
 Ad types
    • Text

    • Image

    • Rich media

    • Video




                                    13
Acme Gourmet Food Emporium — Campaign #2

Cheeses

Potential Google Display Network matches:

•   Recipe exchange

•   Wine enthusiasts

•   Organic lifestyle

•   Cheese making




                                            14
#5. Go local

Target users based on their physical location
 Set a radius around a point on the map

 Target a custom shape on the map

 Exclude areas within selected locations

 Choose specific countries, regions, cities




                                                15
Acme Gourmet Food Emporium — Local

Store location: Madison, Wisconsin

Goal: Promote hand-made cheeses

Geographic target: Continental U.S.

Target ads by:

•     User’s physical location

•     User’s search intent

     User Location        Search Query       Sees Ad

       Austin, Texas     Wisconsin cheddar     Yes

    Madison, Wisconsin    Cheddar cheese       Yes

     Toronto, Canada     Wisconsin cheddar     No

                                                       16
#6. Dive into mobile marketing

•   Opt in to show ads on mobile devices

•   Optimize keywords and ad text to mobile users

•   Create landing pages for mobile users

•   Connect AdWords and Local Business
    Center accounts

•   Include click-to-call phone
    number for closest location




                                                    17
Acme Gourmet Food Emporium — Mobile

Goal: Increase clickthroughs from mobile users
•   Found that most mobile users looked for a physical location
•   Linked AdWords and Local Business Center accounts
•   Created a mobile-specific landing page
•   Included a mobile-only special offer




                                                                  18
#7. Measure results and fine-tune

Look for:
 Top performers (maintain or increase)
 Under performers (refine)
 Poor performers (abandon)


AdWords statistics:
 Clickthrough rate
 Keyword performance
 Average position
 Quality score




                                          19
Small business success story

Happy Hound
•   Oakland, California
•   www.happyhound.com
Challenge
•   New business needed to
    attract customers
•   Owner wanted effective online
    marketing that she could
    manage herself
Results
•   Google AdWords delivers 90% of
    company’s customers
•   AdWords’ success offers blueprint for
    marketing future second location
                                            20
21
Get started with Google AdWords

Learn more
Visit the AdWords Online Classroom for more tutorials




Set up your AdWords Account
Call 1-877-906-7955 to set up an AdWords Account and your
first campaign




                                                            22
Please follow these four easy steps to
redeem your $100 AdWords coupon
Step 1                                Step 2
Log in to your 1and1 account and      • Redeem your coupon by clicking
click “Search Advertising Vouchers”     the “Request” button
                                      • Please agree to the terms
                                        and conditions
                                      • To confirm your status as an
                                        AdWords customer, email us as
                                        directed and we will send you your
                                        coupon code within 48 hours




Step 3
Log in to your Google AdWords Account
Call 1-877-906-7955 or go to google.com/ads/1and1 to sign up for AdWords
                                                                             23
Please follow these four easy steps to
redeem your $100 AdWords coupon
Step 4
There are two ways to enter your
promotional code:

• #1: If you are setting up a new account
  and setting your billing in billing
  summary, enter promotional code when
  submitting your credit card information

• #2: If you already have an active         OR
  AdWords Account, go to billing
  preferences and press more actions
  and click “Apply promotional code”
  (code must be entered in all CAPS)

You can review your redemption in your
transaction history under the billing
summary tab

                                                 24
Q&A




      25
Thank you!


             26

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Seven Ways Your Small Business Can Sell More Online

  • 1. 7 Ways to Sell More Online Brought to you by Google AdWords in partnership with: 1
  • 2. What we’ll cover 1. Why your business is losing money if you don’t market online 2. 7 ways to sell more online 3. Q&A 2
  • 3. You’re losing money if you don’t market online  94% of consumers research products online before buying and 60% use search engines as their go-to online shopping resource — Source: 2010 Compete Online Shopper Intelligence Study  75% who are looking for a store, price or product information search online before or during a shopping trip  — Source: 2010 Deloitte LLP Survey  97% use online media when researching products or services in their local area • — Source: March 2010 BIA/Kelsey consumer tracking study 3
  • 4. Types of online marketing Display ads Online classifieds Mobile marketing Ad networks Group buying programs Affiliate marketing Social networking 4
  • 5. How can your business take part in this? 5
  • 6. 7 ways to sell more online 1. Decide what direction to take 2. Reach the right customers 3. Set your budget 4. Expand your reach 5. Go local 6. Dive into mobile marketing 7. Measure results and fine-tune 6
  • 7. About Google AdWords Ads (AdWords) 7
  • 8. #1. Decide what direction to take What do you want to promote? • Your business (account) • A specific product or service area (campaign) • Subcategories within a product or service area (ad group) Account Campaign Campaign Ad Group Ad Group Ad Group 8
  • 9. Example: Acme Gourmet Food Emporium Campaign #1 Condiments • Ad group 1: Mustards • Ad group 2: Marinades • Ad group 3: Salsas Campaign #2 Cheeses • Ad group 1: Italian cheeses • Ad group 2: Spanish cheeses • Ad group 3: French cheeses 9
  • 10. #2. Reach the right customers 1. Select keywords • Small group • Highly targeted • Single theme 2. Matching options • Broad match: Includes keyword variations • Negative match: Narrows ad targeting and reduces unqualified leads 3. Build your list with the Keyword Tool • https://adwords.google.com/select/KeywordToolExternal 10
  • 11. Acme Gourmet Food Emporium — Campaign #1 Condiments Keyword phrase: Gourmet marinades Broad match keywords  Gourmet seafood marinades  Marinades for gourmets Negative match keywords  Cheap  Wholesale 11
  • 12. #3. Set your budget  Choose a daily budget — no minimum required  Pay only when someone clicks your ad  Lower budget = fewer ad appearances Helpful tools • Estimate traffic with the Traffic Estimator https://adwords.google.com/select/TrafficEstimatorSandbox • Check AdWords’ daily budget recommendations http://adwords.google.com/support/aw/bin/answer.py?hl=en&answer=6312 12
  • 13. #4. Expand your reach Google Display Network  Place ads on relevant web pages  Ad types • Text • Image • Rich media • Video 13
  • 14. Acme Gourmet Food Emporium — Campaign #2 Cheeses Potential Google Display Network matches: • Recipe exchange • Wine enthusiasts • Organic lifestyle • Cheese making 14
  • 15. #5. Go local Target users based on their physical location  Set a radius around a point on the map  Target a custom shape on the map  Exclude areas within selected locations  Choose specific countries, regions, cities 15
  • 16. Acme Gourmet Food Emporium — Local Store location: Madison, Wisconsin Goal: Promote hand-made cheeses Geographic target: Continental U.S. Target ads by: • User’s physical location • User’s search intent User Location Search Query Sees Ad Austin, Texas Wisconsin cheddar Yes Madison, Wisconsin Cheddar cheese Yes Toronto, Canada Wisconsin cheddar No 16
  • 17. #6. Dive into mobile marketing • Opt in to show ads on mobile devices • Optimize keywords and ad text to mobile users • Create landing pages for mobile users • Connect AdWords and Local Business Center accounts • Include click-to-call phone number for closest location 17
  • 18. Acme Gourmet Food Emporium — Mobile Goal: Increase clickthroughs from mobile users • Found that most mobile users looked for a physical location • Linked AdWords and Local Business Center accounts • Created a mobile-specific landing page • Included a mobile-only special offer 18
  • 19. #7. Measure results and fine-tune Look for:  Top performers (maintain or increase)  Under performers (refine)  Poor performers (abandon) AdWords statistics:  Clickthrough rate  Keyword performance  Average position  Quality score 19
  • 20. Small business success story Happy Hound • Oakland, California • www.happyhound.com Challenge • New business needed to attract customers • Owner wanted effective online marketing that she could manage herself Results • Google AdWords delivers 90% of company’s customers • AdWords’ success offers blueprint for marketing future second location 20
  • 21. 21
  • 22. Get started with Google AdWords Learn more Visit the AdWords Online Classroom for more tutorials Set up your AdWords Account Call 1-877-906-7955 to set up an AdWords Account and your first campaign 22
  • 23. Please follow these four easy steps to redeem your $100 AdWords coupon Step 1 Step 2 Log in to your 1and1 account and • Redeem your coupon by clicking click “Search Advertising Vouchers” the “Request” button • Please agree to the terms and conditions • To confirm your status as an AdWords customer, email us as directed and we will send you your coupon code within 48 hours Step 3 Log in to your Google AdWords Account Call 1-877-906-7955 or go to google.com/ads/1and1 to sign up for AdWords 23
  • 24. Please follow these four easy steps to redeem your $100 AdWords coupon Step 4 There are two ways to enter your promotional code: • #1: If you are setting up a new account and setting your billing in billing summary, enter promotional code when submitting your credit card information • #2: If you already have an active OR AdWords Account, go to billing preferences and press more actions and click “Apply promotional code” (code must be entered in all CAPS) You can review your redemption in your transaction history under the billing summary tab 24
  • 25. Q&A 25