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Welcome'!
 How$cross(organiza.onal$coopera.on$
on$Apprecia.ve$Inquiry$leads$to$changes$
on$the$local,$regional$and$na.onal$level$
                in$Norway$
Bjørn'             Norway'
                                                  Lars'




                             The'local'school:'AIB'
         Buskerud'county'

           Drammen'city'


                                          Ingebjørg'
Cross(organiza.onal$coopera.on!
Structure!and!content!of!the!workshop!
                  !
'Short'presentaBon:!Making!
   the!impossible!–!possible….!
The!short!story!!of!how!co>
   opera?on!and!use!of!
   Apprecia?ve!Inquiry,!!at!
   “Arbeidsins?tuFet”!leads!to!
   changes!on!the!local,!
   regional!and!na?onal!level!
   in!Norway!

                                  “Arbeidsins?tuFet”!in!Buskerud!!
Prac?cal!exercise!and!demonstra?on:'
                   !
1.!The'Response'Cards;!a!
   tool!for!building!
   rela?onal!consciousness!
   and!respecNul!and!
   apprecia?ve!
   communica?on!in!the!
   class>room....!
!
Prac?cal!exercise!and!demonstra?on:'
                  !
2.'The'Strength'Cards:'
   Conversa?on!tool!
   to!detect!and!provide!
   feedback!on!personal!
   strengths!..!
!
PracBcal'exercise'and'demonstraBon:'
                  !

3.'The'roadmap!
  !Building!strengths!and!
   career!plan!from!the!
   dream…!
!
!
!
Lessons!from!Norway!
!The!first!AI!ini?a?ves!in!
 Norway:!Star?ng!up!
 2002…!
!Looking!back:!A!lot!of!
 the!ini?a?ves!are!very!
 effec?ve…!(short!?me?)!
!But!are!the!ini?a?ves!
 transforma?ve?!
                        Experiences!from!first!school!in!Norway!
                        star?ng!up!with!Apprecia?ve!Inquiry!for!
                        organiza?onal!change..!
What!is!the!Arbeidsins?tuF!Buskerud?!
A!coopera?on!between!Buskerud!county,!!!!!!!!! !     !      !!!!!!!
and!the!host!municipality.!!Some!funding!from!Government!and!
Founda?on!of!Crownprince!couple!!

!
•    Drammen!!
•    Kongsberg!!
•    MidNylket!
•    Ringerike!
•    170!students!
•    Age!16!–!24!           Buskerud'



•  Con?nuous!enrollment!throughout!the!year!
   !
«Arbeidsins?tuFet»!and!the!collabora?on!story:!
                   (The!short!history)!
                             !
! Ongoing!development!work!
   with!AI!started!March!2005!
  !Coach/guide!–!Bjørn!
!
! All!staff!was!asked/invited!to!
   take!part!in!a!process!for!
   designing!a!educa?onal!
   plaNorm!for!the!”school”that!
   could!embrace!and!enable!
   the!highest!!poten?al!of!both!
   the!organiza?on!!and!the!
   people!
Focusing!on!what!works!since!2005!
Research!on!success>factors!
  based!on!personal!stories!
  and!experiences!
•  Educa?onal!plaNorm!2006!
   summing!up!!the!enablers!
   of!op?mal!perfomance!
   working!with!youth…!
•  The!process!crea?ng!
   more!engagement!and!
   energy….!
•  Thought!turn>arounds!in!
   the!organiza?on….!!

!
Development!work!in!AIB!
                    Why!AI>!process?!!
•    Provide!all!employees!with!a!
     ”common!language”!make!it!
     possible!to!reflect!together.!
!!
•    To!be!able!to!put!words!to!
     unconscious!skills!and!knowledge.!
!
•      Create!a!learning/living!
       organisa?on/community.!
!!!!! !Tools!adapted!to!our!organisa?ons!
       way!of!thinking!where!mastery!is!
       given!priority.!
'''''Which'culture'do'we'want'
    in 'AIB?'
'
•  Wish!to!increase!security!in!work!and!
   learning!environment.!

•  Wish!to!support!each!other!and!encourage!
   each!other!to!be!beFer!and!beFer!every!
   day.!

•  Encourage!a!culture!with!room!for!learning!
   from!our!mistakes,!but..!
!
•  where!we!are!also!allowed!to!express!what!
   we!have!succeeded!with!and!reflect!over!
   why!we!succeeded.!
!
•  Where!the!youth!are!REALLY!involved.!


!
2007>!2010!New!topic!
  choice.!
Searching$for$the!
  poten?al!which!lies!
  in!student!talks!and!
  career!planning!
  based!on!a!strength>
  based!approach….!
We!started!the!work!by'asking'
               ourselves:!
What!do!we!see!and!how!do!
 we!feel!when!students!are!
 truly!involved!in!their!own!
 lives!>!in!their!career!
 planning!and!work!towards!
 achieving!their!goals?!!!
What!are!the!talks!like!when!
 we!see!that!mo?va?on!is!
 improving?!!What!have!we!
 done!then?!!What!gave!the!
 power!for!this!to!happen!>!
 what!were!the!success!
 factors?!!!                    The!result!from!the!research!
                                2006>2008:!Book!on!Apprecia?ve!
                                student>talks!
Dearing!to!dream!and!envision!the!
              future!

                 Using!Apprecia?ve!Inquiry!
                    summit!methodology!
                    regularly….!
                 Con?nious!search!for!
                    higher!ground!
                 Finding!the!highest!vitality!
                 2009!dream!of!AIB!as!
                    center!for!
                    strenghtbased!…!
Results!
The!research!shows!that!
nine'out'of'ten!young!
aFend!in!posi?ve!ac?vi?es,!
mostly!for!school!and!work.!!
!
Many!more!than!before!are!
successful!with!their!life.!!
!
“Arbeidsins?tuFet”:!Best!
results!working!with!youth!
at!risk!in!Norway?!
       !      !     !         !!   Aram!is!a!trainer!in!
                                   Apprecia?ve!Inquiry!at!
                                   ”Arbeidsins?tuFet”…!
Shioing!paradigms!
•  When$an$en.re$
   organiza.on$$is$aware$
   of$the$posi.ve$dynamic$
   possibili.es$for$working$
   together,$anything$can$
   be$achieved!(Stavros!
   2005)!
!
!
Network!arise….!
Network!arise!as!the!natural!
   organiza?onal!outcome!of!
   an!ongoing!Apprecia?ve!
   Inquiry!prosess…(Stamps!
   and!Lipnack!2004)!
In!our!case:!Growing!network!
   and!collabora?on!between!
   different!govermental!
   organiza?ons;!
   municipali?es!,!Buskerud!
   county,!business!
   organiza?ons!and!the!royal!
   familiy….!
«We!want!more!love!in!the!streets,!!a!warmer!
      and!more!open!society!for!all»!




!
•  Imagine!we!all!were!a!bit!«in!love»!with!each!other….!
•  What!kind!of!leadership!do!we!need!for!the!future?!
Invita?on!to!the!Royal!Palace!
The$King$and$Queen$invited$200$youths$from$the$
four$projects$that$the$Crown$Prince$founda.on$
cooperates$with,$to$a$Christmast$concert$in$the$
Royal$Palace$$2011.$
$
Cross(organiza.onal$coopera.on!
•  «Arbeidsins?tuFet»,!
   «LentSareptas!as»!and!
   «Buskerud!University!
   College»:!!
•  Star?ng!up!the!first!15!
   ects!course!in!
   Apprecia?ve!Inquiry!
   (2011)…!
•  The!next!15!ects!course!
   under!planning..!
History!of!«Arbeidsins?tuFet»!!
•  Is!also!a!story!of!how!     •  Ini?a?on!
    the!profound!changes!in!      of!an!organiza?onal!process!
                                  in!Buskerud!County!
    an!organiza?on!can!have!!
                                  Council!which!
   !ripple!effects!in!an!en?re!    includes!2,400!
    region,!and!may!              employees!and!10,000!
    have!influence!on!             students!...!(2011)!
    a!"na?on"!...!             •  Ini?a?on!of!a!
                                    na?onal!center!of!exper?se,!
                                    strength>based!work!...!
                                    (2012)!
                                !
Ini?a?on!of!the!AI!process!in!an!en?re!
      region!–!200.000!(people).!
An!important!challenge!
!To!create!beFer!life!for!
 disadvantaged!youth!and!
 profound!posi?ve!changes!in!
 schools!its!important!to!create!a!
 rela?onal!consciousness,!
 change!the!rela?onal!!
!conversa?ons!!and!!
!realize!strengths.'
!An'important'quesBon'was:'
!What!kind!of!tools!can!help!us!to!
 realize!this?!
Tools!
1.'Response'cards'for!aFen?veness!
!
2.'Individual'Road'map'for!hope!
!
3.'Strength'cards'for!self!esteem!!
1.!Response!cards,!oral!skills!

!
•  A!deck!containing!criteria!for!oral!
   presenta?ons;!speaking!and!listening!skills!
•  Tell!you!what!you!did!well!and!the!value!of!
   doing!so!!
!
   Crea?ng!rela?onal!consciousness!
                        !
•  Give!students!a!posi?ve!language!repertoire!
                        !
•  Demonstrate!how!the!speaking!and!listening!
   roles!are!complementary!
•  Give!awareness!of!us!as!a!social!system;!we!
   always!affect!each!other!
Two!choices!
•  We!can!do!each!other!smaller,!weaker,!more!
    scared,!more!invisible…!
!!!!Or!
•  We!can!make!each!other!grow,!become!
    stronger,!more!relaxed,!more!eager,!more!
    excited…!!!
When!you!have!a!good!audience…!!
when!they!nod!to!you…!!
when!they!are!smiling!at!you…!!
when!they!look!at!you!while!taking!notes…!!
when!they!ask!you!ques?ons!...!!
What!happens!to!you!then?!

    I!stop!shivering…!          And!then…!
    I!breathe!beFer…!
    I!think!more!clearily…!
    I!express!myself!beFer…!   I!become!a!
    I!remember!what!I!am!      skilled!speaker,!
    supposed!to!say…!          and..!
    I!start!to!enjoy…!         I!can!make!a!
    !                          difference!in!the!!
    !                          world…!
Your!turn…!
•  Now!you!are!a!listener!–!that!is!an!ac?ve!role!
•  You!show!your!listening!skills!by!for!instance:!
Outer!signs!!
" Be!quiet!
" Look!at!the!speakers!
" Nod!to!them!
" Appear!interested!and!open!to!learn…!
Inner!signs!
" Ask!ques?ons!aoerwards!
" Give!new!perspec?ves!on!the!issue…!
!
•  Aoer!the!performance!you!are!supposed!to:!
•  Stand!up!and!read!your!card!if!it!matches!with!
   the!performance!(Honesty!is!important!)!
•  Read!all!of!it!
•  You!may!very!well!say!it!in!your!own!words!

•  Then!the!speakers!will!give!you!posi?ve!
   response!as!listeners!
Individual!Road!map!
•  Roadmap!is!a!tool!
   that!has!been!used!in!
   AI!processes!at!the!
   organiza?onal!level!!
•  Is!now!adapted,!developed!
   and!used!
   in!rela?onal!conversa?ons!
   on!"all!levels"!in!!
   »Arbeidsins?tuFet»!
Road>map!for!the!staff!and!leadership!
!!!Road>map!as!career!plan!
             !Dialogue!about!your!dream!
•  If!the!youth!have!an!idea!how!a!good!life!can!be,>how!it!looks!and!
   feels,!it!can!be!easier!to!know!what!kind!of!life!and!job!they!want.!
   And!then!they!will!be!more!mo?vated!to!learn!too.!Inner!
   mo?va?on.!How!we!ask!–!thats!important!
You!can!never!ask!too!much!
I!really!want!to!get!to!known!with!
and!to!talk!about!your!educa?on,!
life!what!you!want...!!
!
I!really!want!to!know!if!you!have!
some!thoughts!about!how!your!
life!will!be!in!about!3!–!5!years?!!
!
Maybe!you!already!have!some!
dreams!or!wishes?!
Where!do!you!think!you!are!
living?!!
Do!you!s?ll!live!in!your!
parents!house?!
!
Do!you!live!alone!or!
together!with!friends?!
!
Please!tell!me!how!your!
apartment!is!inside?!
!!
Who!is!paying!the!bills!
and!the!apartment?!
!
What!are!you!doing!in!
your!free!?me?!!!
Your!first!step!to!reach!your!goal!Concrete!
         examples!using!Tree!method!!
•  Problem:!High!level!of!
   absence!
•  Describe!a!morning!
   when!you!came!in!?me!
   for!class?!(mental!turn!
   around)!
•  Listen!to!the!story!and!
   appreciate!
•  Be!open>minded,!not!
   moralising!
•  Ask!inves?ga?ve!
   ques?ons!
The!life>giving!factors!are!described!in!the!
                         roots!
•    What’s!the!main!reason!it!turned!out!
     well?!

•    What!made!you!succeed?!!
•    Did!you!do!something!more?!
•    Tell!me…!

•    What!did!you!contribute!with?!
!!
•    Did!anyone!else!contribute?!!
!
•    What!did!they!do?!
•    Tell!us!more!about!it…!

•    That`s!interes?ng…tell!more..!!

•    Ask!and!ask……!


•                                                       !!
     The!Norvegian!minister!of!educa?on!visit!AIB!Febr.09
We!need!a!language!of!life…!!
For'the'socaial'
   construc?on!of;!
•  Posi?ve!iden??es!
•  Posi?ve!rela?onships!
•  Posi?ve!organiza?ons!
Strength>cards!
The!Strengths!Cards:!
     Conversa?on!tool!to!detect!
     and!provide!rela?onal!
     feedback!on!!
!!!!!“personal!strengths”….!
•  Based!on!Peterson,!C.,!and!
     Seligman,!M.E.P.:!The$
     Values$in$Ac.on$
     Classifica.on$of$Strengths…$
•  Used$in$Norway$since$
     2008…$$
$
The!language!in!IA>strength!
Used!as!a!“lence”…!
•  warm!and!trus?ng!
   rela?onships!!
•  create!confidence!
•  social!inclusion!

!


                       Basert!på!forskningen!?l!Peterson!og!Seligman!
                       !
First!step!
•  Two!persons!will!work!
   together!
•  Paired!interview!(2x7!min.):!
Thinking$back$on$the$last$six$
months,$reflect$on$a$high(
point(moment$at$work$(or$at$
school)$when$you$felt$most$
engaged$or$flourishing$while$
doing$what$you$do$best…$
•  Please!share!the!story…!
Second!step!
                        !
•  Find!three!cards!that!
   describes!the!personal!
   strengths!that!unfold!in!
   the!other!persons!story.!
•  Read!the!cards!and!
   express!why!you!have!
   chosen!exactly!these!
   cards…!
!!
!
Third!step!
                           !
!When!you!both!have!
 received!three!cards!you!
 shall!choose!the!card!that!
 you!think!is!closest!to!what!
 you!feel!is!you…!
Reflec?on!
•  What!have!you!
   gained!from!this!
   workshop?!
•  What!are!you!
   mo?viated!to!do!as!a!
   result!of!
   par?cipa?ng!in!this!
   workshop?!

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