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How Cross-Organizational Cooperation on AI lead to changes in Norway
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World Appreciative Inquiry Conference 2012
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How Cross-Organizational Cooperation on AI lead to changes in Norway
1.
Welcome'! How$cross(organiza.onal$coopera.on$ on$Apprecia.ve$Inquiry$leads$to$changes$ on$the$local,$regional$and$na.onal$level$
in$Norway$
2.
Bjørn'
Norway' Lars' The'local'school:'AIB' Buskerud'county' Drammen'city' Ingebjørg'
3.
Cross(organiza.onal$coopera.on!
4.
Structure!and!content!of!the!workshop!
! 'Short'presentaBon:!Making! the!impossible!–!possible….! The!short!story!!of!how!co> opera?on!and!use!of! Apprecia?ve!Inquiry,!!at! “Arbeidsins?tuFet”!leads!to! changes!on!the!local,! regional!and!na?onal!level! in!Norway! “Arbeidsins?tuFet”!in!Buskerud!!
5.
Prac?cal!exercise!and!demonstra?on:'
! 1.!The'Response'Cards;!a! tool!for!building! rela?onal!consciousness! and!respecNul!and! apprecia?ve! communica?on!in!the! class>room....! !
6.
Prac?cal!exercise!and!demonstra?on:'
! 2.'The'Strength'Cards:' Conversa?on!tool! to!detect!and!provide! feedback!on!personal! strengths!..! !
7.
PracBcal'exercise'and'demonstraBon:'
! 3.'The'roadmap! !Building!strengths!and! career!plan!from!the! dream…! ! ! !
8.
Lessons!from!Norway! !The!first!AI!ini?a?ves!in! Norway:!Star?ng!up! 2002…! !Looking!back:!A!lot!of!
the!ini?a?ves!are!very! effec?ve…!(short!?me?)! !But!are!the!ini?a?ves! transforma?ve?! Experiences!from!first!school!in!Norway! star?ng!up!with!Apprecia?ve!Inquiry!for! organiza?onal!change..!
9.
What!is!the!Arbeidsins?tuF!Buskerud?! A!coopera?on!between!Buskerud!county,!!!!!!!!! !
! !!!!!!! and!the!host!municipality.!!Some!funding!from!Government!and! Founda?on!of!Crownprince!couple!! ! • Drammen!! • Kongsberg!! • MidNylket! • Ringerike! • 170!students! • Age!16!–!24! Buskerud' • Con?nuous!enrollment!throughout!the!year! !
10.
«Arbeidsins?tuFet»!and!the!collabora?on!story:!
(The!short!history)! ! ! Ongoing!development!work! with!AI!started!March!2005! !Coach/guide!–!Bjørn! ! ! All!staff!was!asked/invited!to! take!part!in!a!process!for! designing!a!educa?onal! plaNorm!for!the!”school”that! could!embrace!and!enable! the!highest!!poten?al!of!both! the!organiza?on!!and!the! people!
11.
Focusing!on!what!works!since!2005! Research!on!success>factors! based!on!personal!stories!
and!experiences! • Educa?onal!plaNorm!2006! summing!up!!the!enablers! of!op?mal!perfomance! working!with!youth…! • The!process!crea?ng! more!engagement!and! energy….! • Thought!turn>arounds!in! the!organiza?on….!! !
12.
Development!work!in!AIB!
Why!AI>!process?!! • Provide!all!employees!with!a! ”common!language”!make!it! possible!to!reflect!together.! !! • To!be!able!to!put!words!to! unconscious!skills!and!knowledge.! ! • Create!a!learning/living! organisa?on/community.! !!!!! !Tools!adapted!to!our!organisa?ons! way!of!thinking!where!mastery!is! given!priority.!
13.
'''''Which'culture'do'we'want'
in 'AIB?' ' • Wish!to!increase!security!in!work!and! learning!environment.! • Wish!to!support!each!other!and!encourage! each!other!to!be!beFer!and!beFer!every! day.! • Encourage!a!culture!with!room!for!learning! from!our!mistakes,!but..! ! • where!we!are!also!allowed!to!express!what! we!have!succeeded!with!and!reflect!over! why!we!succeeded.! ! • Where!the!youth!are!REALLY!involved.! !
14.
2007>!2010!New!topic! choice.! Searching$for$the!
poten?al!which!lies! in!student!talks!and! career!planning! based!on!a!strength> based!approach….!
15.
We!started!the!work!by'asking'
ourselves:! What!do!we!see!and!how!do! we!feel!when!students!are! truly!involved!in!their!own! lives!>!in!their!career! planning!and!work!towards! achieving!their!goals?!!! What!are!the!talks!like!when! we!see!that!mo?va?on!is! improving?!!What!have!we! done!then?!!What!gave!the! power!for!this!to!happen!>! what!were!the!success! factors?!!! The!result!from!the!research! 2006>2008:!Book!on!Apprecia?ve! student>talks!
16.
Dearing!to!dream!and!envision!the!
future! Using!Apprecia?ve!Inquiry! summit!methodology! regularly….! Con?nious!search!for! higher!ground! Finding!the!highest!vitality! 2009!dream!of!AIB!as! center!for! strenghtbased!…!
17.
Results! The!research!shows!that! nine'out'of'ten!young! aFend!in!posi?ve!ac?vi?es,! mostly!for!school!and!work.!! ! Many!more!than!before!are! successful!with!their!life.!! ! “Arbeidsins?tuFet”:!Best! results!working!with!youth! at!risk!in!Norway?!
! ! ! !! Aram!is!a!trainer!in! Apprecia?ve!Inquiry!at! ”Arbeidsins?tuFet”…!
18.
Shioing!paradigms! • When$an$en.re$
organiza.on$$is$aware$ of$the$posi.ve$dynamic$ possibili.es$for$working$ together,$anything$can$ be$achieved!(Stavros! 2005)! ! !
19.
Network!arise….! Network!arise!as!the!natural!
organiza?onal!outcome!of! an!ongoing!Apprecia?ve! Inquiry!prosess…(Stamps! and!Lipnack!2004)! In!our!case:!Growing!network! and!collabora?on!between! different!govermental! organiza?ons;! municipali?es!,!Buskerud! county,!business! organiza?ons!and!the!royal! familiy….!
20.
«We!want!more!love!in!the!streets,!!a!warmer!
and!more!open!society!for!all»! ! • Imagine!we!all!were!a!bit!«in!love»!with!each!other….! • What!kind!of!leadership!do!we!need!for!the!future?!
21.
Invita?on!to!the!Royal!Palace!
22.
The$King$and$Queen$invited$200$youths$from$the$ four$projects$that$the$Crown$Prince$founda.on$ cooperates$with,$to$a$Christmast$concert$in$the$ Royal$Palace$$2011.$ $
23.
Cross(organiza.onal$coopera.on! • «Arbeidsins?tuFet»,!
«LentSareptas!as»!and! «Buskerud!University! College»:!! • Star?ng!up!the!first!15! ects!course!in! Apprecia?ve!Inquiry! (2011)…! • The!next!15!ects!course! under!planning..!
24.
History!of!«Arbeidsins?tuFet»!! • Is!also!a!story!of!how!
• Ini?a?on! the!profound!changes!in! of!an!organiza?onal!process! in!Buskerud!County! an!organiza?on!can!have!! Council!which! !ripple!effects!in!an!en?re! includes!2,400! region,!and!may! employees!and!10,000! have!influence!on! students!...!(2011)! a!"na?on"!...! • Ini?a?on!of!a! na?onal!center!of!exper?se,! strength>based!work!...! (2012)! !
25.
Ini?a?on!of!the!AI!process!in!an!en?re!
region!–!200.000!(people).!
26.
An!important!challenge! !To!create!beFer!life!for! disadvantaged!youth!and! profound!posi?ve!changes!in!
schools!its!important!to!create!a! rela?onal!consciousness,! change!the!rela?onal!! !conversa?ons!!and!! !realize!strengths.' !An'important'quesBon'was:' !What!kind!of!tools!can!help!us!to! realize!this?!
27.
Tools! 1.'Response'cards'for!aFen?veness! ! 2.'Individual'Road'map'for!hope! ! 3.'Strength'cards'for!self!esteem!!
28.
1.!Response!cards,!oral!skills! ! • A!deck!containing!criteria!for!oral!
presenta?ons;!speaking!and!listening!skills! • Tell!you!what!you!did!well!and!the!value!of! doing!so!!
29.
!
Crea?ng!rela?onal!consciousness! ! • Give!students!a!posi?ve!language!repertoire! ! • Demonstrate!how!the!speaking!and!listening! roles!are!complementary! • Give!awareness!of!us!as!a!social!system;!we! always!affect!each!other!
30.
Two!choices! • We!can!do!each!other!smaller,!weaker,!more!
scared,!more!invisible…! !!!!Or! • We!can!make!each!other!grow,!become! stronger,!more!relaxed,!more!eager,!more! excited…!!!
31.
When!you!have!a!good!audience…!! when!they!nod!to!you…!! when!they!are!smiling!at!you…!! when!they!look!at!you!while!taking!notes…!! when!they!ask!you!ques?ons!...!! What!happens!to!you!then?!
I!stop!shivering…! And!then…! I!breathe!beFer…! I!think!more!clearily…! I!express!myself!beFer…! I!become!a! I!remember!what!I!am! skilled!speaker,! supposed!to!say…! and..! I!start!to!enjoy…! I!can!make!a! ! difference!in!the!! ! world…!
32.
Your!turn…! • Now!you!are!a!listener!–!that!is!an!ac?ve!role! • You!show!your!listening!skills!by!for!instance:! Outer!signs!! " Be!quiet! " Look!at!the!speakers! " Nod!to!them! " Appear!interested!and!open!to!learn…! Inner!signs! " Ask!ques?ons!aoerwards! " Give!new!perspec?ves!on!the!issue…! !
33.
• Aoer!the!performance!you!are!supposed!to:! • Stand!up!and!read!your!card!if!it!matches!with!
the!performance!(Honesty!is!important!)! • Read!all!of!it! • You!may!very!well!say!it!in!your!own!words! • Then!the!speakers!will!give!you!posi?ve! response!as!listeners!
34.
Individual!Road!map! • Roadmap!is!a!tool!
that!has!been!used!in! AI!processes!at!the! organiza?onal!level!! • Is!now!adapted,!developed! and!used! in!rela?onal!conversa?ons! on!"all!levels"!in!! »Arbeidsins?tuFet»!
35.
Road>map!for!the!staff!and!leadership!
36.
!!!Road>map!as!career!plan!
!Dialogue!about!your!dream! • If!the!youth!have!an!idea!how!a!good!life!can!be,>how!it!looks!and! feels,!it!can!be!easier!to!know!what!kind!of!life!and!job!they!want.! And!then!they!will!be!more!mo?vated!to!learn!too.!Inner! mo?va?on.!How!we!ask!–!thats!important!
37.
You!can!never!ask!too!much! I!really!want!to!get!to!known!with! and!to!talk!about!your!educa?on,! life!what!you!want...!! ! I!really!want!to!know!if!you!have! some!thoughts!about!how!your! life!will!be!in!about!3!–!5!years?!! ! Maybe!you!already!have!some! dreams!or!wishes?! Where!do!you!think!you!are! living?!!
38.
Do!you!s?ll!live!in!your! parents!house?! ! Do!you!live!alone!or! together!with!friends?! ! Please!tell!me!how!your! apartment!is!inside?! !! Who!is!paying!the!bills! and!the!apartment?! ! What!are!you!doing!in! your!free!?me?!!!
39.
Your!first!step!to!reach!your!goal!Concrete!
examples!using!Tree!method!! • Problem:!High!level!of! absence! • Describe!a!morning! when!you!came!in!?me! for!class?!(mental!turn! around)! • Listen!to!the!story!and! appreciate! • Be!open>minded,!not! moralising! • Ask!inves?ga?ve! ques?ons!
40.
The!life>giving!factors!are!described!in!the!
roots! • What’s!the!main!reason!it!turned!out! well?! • What!made!you!succeed?!! • Did!you!do!something!more?! • Tell!me…! • What!did!you!contribute!with?! !! • Did!anyone!else!contribute?!! ! • What!did!they!do?! • Tell!us!more!about!it…! • That`s!interes?ng…tell!more..!! • Ask!and!ask……! • !! The!Norvegian!minister!of!educa?on!visit!AIB!Febr.09
41.
We!need!a!language!of!life…!! For'the'socaial'
construc?on!of;! • Posi?ve!iden??es! • Posi?ve!rela?onships! • Posi?ve!organiza?ons!
42.
Strength>cards! The!Strengths!Cards:!
Conversa?on!tool!to!detect! and!provide!rela?onal! feedback!on!! !!!!!“personal!strengths”….! • Based!on!Peterson,!C.,!and! Seligman,!M.E.P.:!The$ Values$in$Ac.on$ Classifica.on$of$Strengths…$ • Used$in$Norway$since$ 2008…$$ $
43.
The!language!in!IA>strength! Used!as!a!“lence”…! • warm!and!trus?ng!
rela?onships!! • create!confidence! • social!inclusion! ! Basert!på!forskningen!?l!Peterson!og!Seligman! !
44.
First!step! • Two!persons!will!work!
together! • Paired!interview!(2x7!min.):! Thinking$back$on$the$last$six$ months,$reflect$on$a$high( point(moment$at$work$(or$at$ school)$when$you$felt$most$ engaged$or$flourishing$while$ doing$what$you$do$best…$ • Please!share!the!story…!
45.
Second!step!
! • Find!three!cards!that! describes!the!personal! strengths!that!unfold!in! the!other!persons!story.! • Read!the!cards!and! express!why!you!have! chosen!exactly!these! cards…! !! !
46.
Third!step!
! !When!you!both!have! received!three!cards!you! shall!choose!the!card!that! you!think!is!closest!to!what! you!feel!is!you…!
47.
Reflec?on! • What!have!you!
gained!from!this! workshop?! • What!are!you! mo?viated!to!do!as!a! result!of! par?cipa?ng!in!this! workshop?!
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