22. “Open Innovation is fundamentally about operating in a world of abundant knowledge…”
23. “…not all the smart people work for you, so you better go find them, connect to them, and build upon what they can do” Henry Chesbrough, UC Berkeley
Where did “Hybrid Organisation” come from?2010 Academically Backed Research led by MicrosoftStarted to answer a fundamental question that was bothering people like David Coplin and Scott DoddsThis stuff is great fodder for using to extol the benefits of Office 365 and talking “business stuff to stakeholders”
The concept of work is fundamentally BrokenThe way we do workThe work placeThe technology we use at workPoint solutions springing up - Agile, workplace design,gamification, value exchange (rather than monetary)How does this really manifest itself?
Work is fundamentally BrokenWork from home to be more productive
Work is fundamentally BrokenWork from Starbucks to collaborate
Work is fundamentally BrokenShould we be un-contactable?Are we ever un-contactable?…Really?
Advisory Board:UnWorkBDOGallup ConsultingIoDVolterraMicrosoftCame up with 3 pillars that contribute to “work” in a successful company
Areas of focus - People and CultureHow people workMotivationsEffectivenessCulture
Areas of focus – TechnologyHow workplace technology supports the way we work or doesn’tHow social software fills the gaps currently
Areas of focus - Built environmentHow our buildings, desks, offices, meeting roomsetc effect the way we work and our effectiveness.
What’s needed is to be able to breakdown the preconceptions and old habits of the old way of work and address all of these focus areas holistically to deliver a great workplace environment.They’re definition is:A successful organisation would be one that empowered its people to work in the way they would be most productive, allowing them to be measured by outputs – empowered through innovative and flexible workplace design and a range of technologies and tools that help them do their jobs more effectively.
I’d bet that your workplace isn’t working for you… or your clientsI bet theres stuff “at work” that makes you less effective and you have to find your own workarounds for?Lets think about why that would be?
We don’t work in factories any moreKnowledge workOur work practices are very much based on out-dated factory ideals
9 – 5 doesn’t exist anymore
Organisational changesMoving from Command and Control organisations.David Weinberger stated in the ClueTrain Manifesto "hyperlinks subvert hierarchies – This is now finally happening
David Weinberger stated in the ClueTrain Manifesto in 1999 "hyperlinks subvert hierarchies – This is now finally happeningHow many of you “get things done” by who you know and not “the formal process”??
Economic pressuresForcing all organisations, large and small across all sectors to re-evaluate their investments in technology and strive to deliver clearer business value and a return on investment for their stakeholders
Cultural shifts"Generation Z" has significantly forced the pace of cultural and technological change in the workplace.The "on-line world" has now very much blurred its boundaries with both the personal and working activities
Physical constraintsResources are limited, office space is at a premium and more and more employees are questioning the value of a long commute to a physical place of work; so a new vision of a working life has emerged to the fore that offers flexibility, trust, loyalty, respect and where value is measured on outcomes bereft of physical constraints.
Whether we like it or not we are all in a VERY competitive global marketplace
Henry Chesbrough, UC Berkeley
Microsoft see the Hybrid Organisation like this…I think this breaks down the barriers we see in traditional orgs for the better
I truly believe that Office 365 IS THE poster-child solution for the Hybrid OrganisationGoogle, SAP, SalesForceetc just aren’t there yet….Office 365 offers an integrated platform that supports “doing work” effectively.Lets look at how Office 365 fits works for a Hybrid Organisation
You get to have the core information worker functionality you need to do business, access anywhere, with your phone, desktop, laptop, browser and web connectivity
Mostly available, but even during the downtimes your not having to deploy a load of expensive engineers to fix it, your not stressing over why it happened and how to prevent it happening again, that’s Microsoft’s problem!All of this rich business functionality available and supported 365 days a year, across the globe, across your employees and your partners, clients and external stakeholders.
We don’t run businesses to keep infrastructure engineers in a job, we do it to serve our customers, deliver value and make money!
Subscription PaymentsYou can invest in an appropriate level of technology for the employees you have and the roles they perform, scaling up as your business growsPredictable investmentFull platform down to Kiosk WorkersMore effectiveMore efficient
Familiar set of toolsMicrosoft Office on subscription, but only if you need it! And you have the power of Exchange, SharePoint and Lync all integrated into one platform
The world is your marketplaceEngage with your wider business, clients and partners using Lync (IM, Presence, Video etc) and SharePoint Online Extranet capabilities
SharePoint Online and Exchange Online allow you to work where it makes most sense!Work smarterDo tasks when they make most sense
Be responsive, anywhere
Work where you want to (with who we want to!)
Be productive when others aren’tInnovation Games Training in California2 days training / 6 days out thereWhole companyWe had to be effective, we had to work!
In the world of Hybrid Organisations, Office 365 is only a technology enabler…Don’t forget People, culture and the built environment…