Finance and Banking industry strives for its knowledge in its products and services. This is achieved by being informed about the latest of product offerings through elearning. Get some of the exclusive insights here related to elearning in financial industry.
1. Elearning For The Finance And Banking Industry
Being a part of the Finance and Banking industry is not easy. Known as one of the fastest-paced
industries by far, employees are known to suffer from stress, strain and anxiety which are all part of a
day’s work. To top it all, regulations change constantly in this industry. So while employees have to do
their best to give their customers a unique and unforgettable client experience; they are also
pressurized to keep abreast and compliant with the most up-to-date regulations – without forgetting
what was. Employees also need to know the various complicated products on offer by the company, like
they would the back of their hand. Today, commercial bank employees have the added task of sales and
marketing.
Training employees in the Finance and Banking industry needs tact. No matter how expensive a training
module is or how good a trainer is, training employees who work for the Finance and Banking Industry
cannot be classified as ‘successful’ if they don’t help employees learn what is required of them on a day-to-
day basis, put in their two bits worth to increase ROI, and keep their customers happy.
The eLearning Advantage
ELearning harnesses the use of technology to provide employees and administrators with an easy and
seamless way to train effectively and continuously.
E-Learning Creates adaptability: Employees need to be highly adaptable to (i) new trends, (II) the use of
new technology, (III)and also adaptable to re-skilling and learning new skills. This adaptability
component is not something that is either exists within an employee or doesn’t. All employees must be
adaptable – and this is only possible through financial eLearning solutions.
Long and arduous working hours make long and boring training sessions dull, lifeless and ineffective.
Today, with eLearning it is possible for employees to access training online. This means, no longer is it
necessary to attend in-house training sessions. Technology has given rise to the versatile Learning
Management System that comes with inbuilt features that take care of employee training needs. This
makes training exciting and a breeze. Today employees are keen to use this kind of fuss-free technology
that makes them want to learn and adapt to the changes that they see in the workplace.
E-learning Provides Quality Training: This includes trainingin everyday regulatory compliance, product
and service information training,and client interaction training – as well as a fair amount of training in
sales and marketing which is a large chunk of work for frontline staff.
While Learning Management Systems are a huge part of eLearning, it’s not fair to say that it’s only the
LMS that hogs the accolades. Customized courses provide the latest information on compliance
regulations and other forms of training. Interactive courses – while not new - are used by the industry to
provide industry-related situations and several options from which employees are encouraged to choose
a plan of action. Scenario based learning is another such type of learning which provides learners with a
2. particular banking or finance situation wherein the learner has to choose a way to tackle the problem.
Gamification which is fairly new is now becoming as popular as scenario-based learning. These are just
some of the forms of online learning that can help frontline staff to hone their on-job skills while they
are actually off the job.
Competitive Training: Gives a financial company a competitive edge over its counterparts. And of late it
has been noted that this type of training is only available through eLearning.
Employees devote their office hours to staying on the job, and they train when it is convenient. When
there is a dire need to access information while they are on the job, it is done through the learning
management system. Learning platforms provide device-agnostic access to learning, exciting
social/informal learning capabilities like forums or instant virtual collaboration for real -time, on-the-go
learning. But because there is the element of socialization attached to this type of learning, there is the
element of competitiveness that accompanies the human trait of ‘socialization’ wherever it may go.
Life in the Finance and Banking industry is not going to get easy – in fact it is only going to get busier.
Employers are going to draw out the most from their employees and expect nothing but the best
performance from them. If the present situation in the Finance and Banking Industry leaves employees
hard-pressed for time and in dire need for a solution that will help them stay afloat in the industry, it is
only going to get worse in the years to come. But through it all is the steady, humble eLearning solution
that will not just help employees to stay afloat by helping them tackle their day-to-day chores – it will
help them stay on top, ready to face the day, and the next.
For more information on financial services e learning or any other information visit:
http://www.24x7learning.com/ .