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> Role of eLearning in Building
Leaders and Managing Talent
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
© 2013, Copyright, 24x7 Learning Private Limited.
Leaders and Managing Talent
1
Presented by Nidhi Khanna
L&D Consultant – 24x7 Learning
nidhi.khanna@24x7learning.com
24x7 Learning is India’s premier eLearning solutions
company, with offerings that align with the talent
development needs of large and fast growth
organizations.
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 2
organizations.
12+ years in eLearning
200+ Customers
35countries
2.5 Million Learners
Our Approach
Consulting
• Learning Culture Assesment
• Skill Gap & Training Need Assesment
• Competency Mapping
• LMS - 24x7 LearnTrakTM
• Customized eLearning Content
Generic IT & Soft Skills Content
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 3
Technology Expertise
•
• Generic IT & Soft Skills Content
• Domain Specific Content
Implementation
Services
• Installation of 24x7 LearnTrakTM
• Integration with ERP & HRMS
• Post Implementation Support Services
How technology-based learning improves leadership
development
How technology-based learning can be used at every
level
Learn how Talent Management strategy creates a
higher-performing Workforce
Our agenda….
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4
Learn how Talent Management strategy creates a
higher-performing Workforce
Learn how to manage the change associated with
introducing technology into learning strategy
Why is leadership development important?
Financial
return
Strategic
advantage
Positive
reputation
Employee
satisfaction
& retention
Ease of recruiting
desirable
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5
advantage
Continuous
innovation
Organizational
agility
desirable
employees
Productivity and
faster resolution
of problems
The effects of poor leadership
Morale drop
Resources
mismanagement
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Physical effects
Lack of
motivation
6
Developing your leadership pipeline
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7
Focus on development
Developing your leadership pipeline
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8
Identify linchpin
positions
Developing Your Leadership Pipeline
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 9
Make it
transparent
Developing your leadership pipeline
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 10
Measure progress
regularly
Developing your leadership pipeline
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 11
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
12
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
13
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
14
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
15
How technology-enabled learning improves leadership
development
Increasing the reach of leadership training
Making leadership ‘systemic’
Making leadership training faster and more
efficient
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
efficient
Technology can be used to extend the
benefits of training over time
Technology can support collaboration and
relationship building
16
Talent Management Strategy to Create a Higher-
Performing Workforce
A strategic talent management plan allows you to:
• Become "proactive" versus "reactive". Fill your critical talent management needs and
address company and industry changes promptly;
• Identify essential skills to be developed in all employees, and minimize training costs by
focusing on key development areas; and
• Improve your recruiting process by identifying high-quality candidates using job
descriptions based upon the expertise of your high performing employees holding
uniquely valued company or industry competencies.
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
uniquely valued company or industry competencies.
17
Align Individual Goals with Corporate Strategy
• Goal alignment strengthens your leadership and creates organizational agility by
allowing managers to:
• Focus employees’ efforts on your company's most important goals;
• Understand more clearly all responsibilities associated with specific goals; and
• Strengthen accountability by assigning measurable and clearly articulated goals that
are visible company-wide.
Talent Management Strategy to Create a Higher-
Performing Workforce
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18
How Technology-based learning can be used at every
level
A survey by Novations Group11 of more than 3,000 companies found the following
percentage of employees receiving leadership training at each level:
• Entry-level employees— 86.9%
• First-line managers— 90.5%
• Middle-level executives— 81.0%
• Senior-level executives— 70.8%
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 19
How technology can be used to support middle
manager education
Benefits
Investment in middle
managers ensures a
steady stream of talent
flowing into the
executive ranks
Downsides
Time spent at
seminars or in training
classes takes
managers
away from their jobs
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 20
Middle managers form
a critical link between
high level strategy and
implementation by
front line managers
Improving middle
managers’ skills is
likely to increase
retention of front line
managers and their
performance
Outside seminars
and/or “boutique”
trainers can be costly
What’s learned in the
classroom does not
always translate into
better on-the-job
performance
How technology can be used to support front-line
manager education
Benefits
Retention of
managers and their
employees
Morale of individual
Downsides
Cost of training
Time away from
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 21
Morale of individual
contributors
More consistent
execution of
projects and faster
problem solving
Better
communication in
both directions
Time away from
work
How technology can be used to train Individual
contributor/professional
Benefits
Employee
engagement and
retention
Improved project
Downsides
Employee turn-over
reduces return on
investment
Costs and time
away from work
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 22
Improved project
management
More cohesive
teams and higher
morale
Faster problem
solving and more
agile response to
change
away from work
must be balanced
with benefits
Manage the change associated with introducing
technology into learning strategy
“If we build it, why will they come?”
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 23
Return > Effort
Change management from different perspective
Organization
Human
Resource/
L&D
Manager
Examine each of
these
stakeholders
groups when
managing change
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Manager
End Users
24
managing change
Change management from an organizational
perspective
Making business sense: Analyse ‘hard facts’ Technology capability and ownership
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 25
Culture and climate
Change management from an organizational
perspective
Technology
Learning
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 26
Training function Learning self-management
Functional Perspective to Managing Change in
Learning strategy
Readiness to design, develop and manage
technology
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 27
LMS and the ‘One stop shop’
systems integration Preparing managers and learners
A Manager Perspective to Managing Change in
Learning
Introducing the technology
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 28
Roles and responsibilities
Refining the implementation
24x7 learning team consults on the following aspects
Planning
Alignment
Blending & Integration
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
Motivation & support for Learners
Internal Communication, Launch (content, plan)
Review ongoing
29
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 30
contactus@24x7learning.com
www.24x7learning.com
www.learntrak.net
24x7 Learning Pvt. Ltd
Ulsoor Lakefront, Bangalore,India
Phone: +91 80 4069 9100
www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited.
lnkd.in/6qD2pY
twitter.com/24x7learning
facebook.com/24x7LearningIndia
31

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Role of eLearning in Building Leaders and Managing Talent

  • 1. > Role of eLearning in Building Leaders and Managing Talent www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. © 2013, Copyright, 24x7 Learning Private Limited. Leaders and Managing Talent 1 Presented by Nidhi Khanna L&D Consultant – 24x7 Learning nidhi.khanna@24x7learning.com
  • 2. 24x7 Learning is India’s premier eLearning solutions company, with offerings that align with the talent development needs of large and fast growth organizations. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 2 organizations. 12+ years in eLearning 200+ Customers 35countries 2.5 Million Learners
  • 3. Our Approach Consulting • Learning Culture Assesment • Skill Gap & Training Need Assesment • Competency Mapping • LMS - 24x7 LearnTrakTM • Customized eLearning Content Generic IT & Soft Skills Content www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 3 Technology Expertise • • Generic IT & Soft Skills Content • Domain Specific Content Implementation Services • Installation of 24x7 LearnTrakTM • Integration with ERP & HRMS • Post Implementation Support Services
  • 4. How technology-based learning improves leadership development How technology-based learning can be used at every level Learn how Talent Management strategy creates a higher-performing Workforce Our agenda…. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 4 Learn how Talent Management strategy creates a higher-performing Workforce Learn how to manage the change associated with introducing technology into learning strategy
  • 5. Why is leadership development important? Financial return Strategic advantage Positive reputation Employee satisfaction & retention Ease of recruiting desirable www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 5 advantage Continuous innovation Organizational agility desirable employees Productivity and faster resolution of problems
  • 6. The effects of poor leadership Morale drop Resources mismanagement www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Physical effects Lack of motivation 6
  • 7. Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 7
  • 8. Focus on development Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 8
  • 9. Identify linchpin positions Developing Your Leadership Pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 9
  • 10. Make it transparent Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 10
  • 11. Measure progress regularly Developing your leadership pipeline www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 11
  • 12. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 12
  • 13. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 13
  • 14. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 14
  • 15. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 15
  • 16. How technology-enabled learning improves leadership development Increasing the reach of leadership training Making leadership ‘systemic’ Making leadership training faster and more efficient www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. efficient Technology can be used to extend the benefits of training over time Technology can support collaboration and relationship building 16
  • 17. Talent Management Strategy to Create a Higher- Performing Workforce A strategic talent management plan allows you to: • Become "proactive" versus "reactive". Fill your critical talent management needs and address company and industry changes promptly; • Identify essential skills to be developed in all employees, and minimize training costs by focusing on key development areas; and • Improve your recruiting process by identifying high-quality candidates using job descriptions based upon the expertise of your high performing employees holding uniquely valued company or industry competencies. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. uniquely valued company or industry competencies. 17
  • 18. Align Individual Goals with Corporate Strategy • Goal alignment strengthens your leadership and creates organizational agility by allowing managers to: • Focus employees’ efforts on your company's most important goals; • Understand more clearly all responsibilities associated with specific goals; and • Strengthen accountability by assigning measurable and clearly articulated goals that are visible company-wide. Talent Management Strategy to Create a Higher- Performing Workforce www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 18
  • 19. How Technology-based learning can be used at every level A survey by Novations Group11 of more than 3,000 companies found the following percentage of employees receiving leadership training at each level: • Entry-level employees— 86.9% • First-line managers— 90.5% • Middle-level executives— 81.0% • Senior-level executives— 70.8% www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 19
  • 20. How technology can be used to support middle manager education Benefits Investment in middle managers ensures a steady stream of talent flowing into the executive ranks Downsides Time spent at seminars or in training classes takes managers away from their jobs www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 20 Middle managers form a critical link between high level strategy and implementation by front line managers Improving middle managers’ skills is likely to increase retention of front line managers and their performance Outside seminars and/or “boutique” trainers can be costly What’s learned in the classroom does not always translate into better on-the-job performance
  • 21. How technology can be used to support front-line manager education Benefits Retention of managers and their employees Morale of individual Downsides Cost of training Time away from www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 21 Morale of individual contributors More consistent execution of projects and faster problem solving Better communication in both directions Time away from work
  • 22. How technology can be used to train Individual contributor/professional Benefits Employee engagement and retention Improved project Downsides Employee turn-over reduces return on investment Costs and time away from work www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 22 Improved project management More cohesive teams and higher morale Faster problem solving and more agile response to change away from work must be balanced with benefits
  • 23. Manage the change associated with introducing technology into learning strategy “If we build it, why will they come?” www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 23 Return > Effort
  • 24. Change management from different perspective Organization Human Resource/ L&D Manager Examine each of these stakeholders groups when managing change www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Manager End Users 24 managing change
  • 25. Change management from an organizational perspective Making business sense: Analyse ‘hard facts’ Technology capability and ownership www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 25
  • 26. Culture and climate Change management from an organizational perspective Technology Learning www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 26 Training function Learning self-management
  • 27. Functional Perspective to Managing Change in Learning strategy Readiness to design, develop and manage technology www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 27 LMS and the ‘One stop shop’ systems integration Preparing managers and learners
  • 28. A Manager Perspective to Managing Change in Learning Introducing the technology www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 28 Roles and responsibilities Refining the implementation
  • 29. 24x7 learning team consults on the following aspects Planning Alignment Blending & Integration www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. Motivation & support for Learners Internal Communication, Launch (content, plan) Review ongoing 29
  • 30. www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. 30
  • 31. contactus@24x7learning.com www.24x7learning.com www.learntrak.net 24x7 Learning Pvt. Ltd Ulsoor Lakefront, Bangalore,India Phone: +91 80 4069 9100 www.24x7learning.com © 2013, Copyright, 24x7 Learning Private Limited. lnkd.in/6qD2pY twitter.com/24x7learning facebook.com/24x7LearningIndia 31