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About McDonald
Brief History of McDonald’s
The first McDonald's was built in 1940 by the McDonald
brothers (Dick and Mac) .
Started off as a hot dog stand in CA [1937]
The McDonald brothers realized that hamburgers were
their most profitable menu item, and changed their
business to serve a limited menu.
About McDonald
• McDonald’s is a large corporation in the
fast food industry.
• They have been around since 1955
when Ray Kroc started the chain of
McDonalds. They have been growing
ever since.
• The majority of the restaurants are
owned through franchises.
About McDonald
• They employ 447,000 people.
• They have over 3,200 restaurants in over 119
countries.
• The majority of the McDonald’s franchises are
owned by individual franchises.
• Their primary competitors are other fast food
chains such as Burger King and Wendy’s. The
competition can get pretty intense to build
customer loyalty to their food.
• The McDonalds Brand is one of the most well
known Brands in the world.
Going International
The first McDonald’s Drive-Thru opened in Sierra Vista,
Arizona in 1975
Happy Meals were added to McDonald’s menu in 1979
McDonald’s launched the new worldwide Balanced Active
Lifestyles public awareness campaign in 2005
McDonald’s celebrated its 50th Anniversary on April 15,
2005
Going International
•1971 McDonalds really starts going global
Asian: Tokyo Ginza District, Japan
European: Netherlands, Munich, Germany
•1967 - Canada & Puerto Rico (first restaurants outside
the U.S.)
•1971 - Tokyo, Japan, Amsterdam, Netherlands & Sydney,
Australia
•1979 - Rio de Janeiro, Brazil
•1990 - Moscow, Russia & China
SWOT Analysis
• Strengths:
• Brand Awareness
• Broad geographic locations
• McDonalds standard and
conformed changes in large areas
efficiently
SWOT Analysis
• Weaknesses:
• There is lower operating income in
Europe and Canada – In Canada the
operating income fell 12.6%, likewise the
European restaurants operating income
also fell at 1.5%.
• There is a relatively small revenue
growth - In the last 5 years McDonalds
revenues have grown at a rate of 7.5%
compared to industry growth at 13.6%
SWOT Analysis
• Opportunities:
• Newer products
• More franchises - less risk
• High Growth in China and Russia
SWOT Analysis
• Threats:
• Competition - global, national,
regional, and local. Commodity
• Growing health conscious
population
• Food safety – bacteria, e. coli, 41
-150
PEST ANALYSIS
To analyze the current status of McDonald’s
corporation, we chose to use the PEST
method to evaluate the following categories
 P Political
 E Economic
 S Social
 T Technological
Political Challenges
•Health and Safety Guidelines
The director of the obesity program for the Children's Hospital
Boston, David Ludwig, claims that "fast food consumption has
been shown to increase calorie intake, promote weight gain,
and elevate risk for diabetes"
Center for Science in the Public Interest, a long-time fast food
critic over issues such as caloric content, trans fats and portion
sizes
Political Challenges
• Ecological/environmental issue
– Fast food industry giants such as Wendy's, Pizza Hut, and
McDonalds are some of the largest consumers of paper
products in the US. "Every year millions of pounds of food
packaging waste litter our roadways, clog our landfills and
spoil our quality of life.
• Home market pressure-groups
• International pressure-groups
– Pushing for increased regulations to make companies
more responsible
Political Challenges
• Wars and conflicts
 war between countries
where the company
operates.
 They have also become a
symbol of capitalism and
Americanism meaning that
they have now become the
target of terrorist group and
attack.
Economic Challenges
• McDonald’s must consider economic
challenges when expanding internationally.
Low set up costs = rapid expansion
One of the challenge for fast food industry is that to keep the
price is low for the customer.
Franchising facilitates set ups
» McDonald’s corporation provides financing assistance
and training for new franchise owners to manage cash
flow and keep businesses profitable.
Social Challenges
The main reason is the consumers
worries had greatly
increased with
• health fears
so customers now opted for more
healthier options like subway which
offered more of a variety for health
conscious customers.
Social Considerations
• To ease customers concern about health issues,
McDonald’s has made changes to the following;
•McDonalds changed its image vastly by evaluating the current
menu and making changes to it from using organic products to
revising the whole menu
entirely by offering salads and vegetarian burgers.
•McDonald’s serves a range of high-quality foods that can fit into a
balanced diet. The accurate and accessible nutrition information
help guests make informed menu choices.
Social Considerations
• Emphasis on food safety:
Mcdonald’s suppliers have food
safety management systems in
place, including Good
Manufacturing Practices (GMP),
a verified Hazard Analysis Critical
Control Point (HACCP) plan and
crisis management, food security
and other applicable programs
Technological Advantages
• McDonald’s has taken advantage of
technology to streamline their processes and
improve efficiency. Through technology enhancements such
as FPI's Help Desk Service, network and
application consolidation, and other
technology implementations, operations
of the company are greatly improved.
Technological Advantages
• Touch Order Allows You To Place Order At
McDonald’s Via Handset
Technological Advantages
• The customers can place their order directly
from their tables, dubbed as “Touch Order”.
It’s the first self-ordering system in the world
to use RFID*
Technology
Spotlight:
McDonald's tests
Speed pass
cashless payment
system
Technological Advantages
• McDonald’s has also
implemented
technology to
improve supply chain
management, and
allows customers to
access this
information to make
more informed
decisions about what
they eat.
STRATEGY RECOMMENDATIONS
Recommendations for McDonald’s

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Mcdonalds 300 plus

  • 1. About McDonald Brief History of McDonald’s The first McDonald's was built in 1940 by the McDonald brothers (Dick and Mac) . Started off as a hot dog stand in CA [1937] The McDonald brothers realized that hamburgers were their most profitable menu item, and changed their business to serve a limited menu.
  • 2. About McDonald • McDonald’s is a large corporation in the fast food industry. • They have been around since 1955 when Ray Kroc started the chain of McDonalds. They have been growing ever since. • The majority of the restaurants are owned through franchises.
  • 3. About McDonald • They employ 447,000 people. • They have over 3,200 restaurants in over 119 countries. • The majority of the McDonald’s franchises are owned by individual franchises. • Their primary competitors are other fast food chains such as Burger King and Wendy’s. The competition can get pretty intense to build customer loyalty to their food. • The McDonalds Brand is one of the most well known Brands in the world.
  • 4. Going International The first McDonald’s Drive-Thru opened in Sierra Vista, Arizona in 1975 Happy Meals were added to McDonald’s menu in 1979 McDonald’s launched the new worldwide Balanced Active Lifestyles public awareness campaign in 2005 McDonald’s celebrated its 50th Anniversary on April 15, 2005
  • 5. Going International •1971 McDonalds really starts going global Asian: Tokyo Ginza District, Japan European: Netherlands, Munich, Germany •1967 - Canada & Puerto Rico (first restaurants outside the U.S.) •1971 - Tokyo, Japan, Amsterdam, Netherlands & Sydney, Australia •1979 - Rio de Janeiro, Brazil •1990 - Moscow, Russia & China
  • 6. SWOT Analysis • Strengths: • Brand Awareness • Broad geographic locations • McDonalds standard and conformed changes in large areas efficiently
  • 7. SWOT Analysis • Weaknesses: • There is lower operating income in Europe and Canada – In Canada the operating income fell 12.6%, likewise the European restaurants operating income also fell at 1.5%. • There is a relatively small revenue growth - In the last 5 years McDonalds revenues have grown at a rate of 7.5% compared to industry growth at 13.6%
  • 8. SWOT Analysis • Opportunities: • Newer products • More franchises - less risk • High Growth in China and Russia
  • 9. SWOT Analysis • Threats: • Competition - global, national, regional, and local. Commodity • Growing health conscious population • Food safety – bacteria, e. coli, 41 -150
  • 10. PEST ANALYSIS To analyze the current status of McDonald’s corporation, we chose to use the PEST method to evaluate the following categories  P Political  E Economic  S Social  T Technological
  • 11. Political Challenges •Health and Safety Guidelines The director of the obesity program for the Children's Hospital Boston, David Ludwig, claims that "fast food consumption has been shown to increase calorie intake, promote weight gain, and elevate risk for diabetes" Center for Science in the Public Interest, a long-time fast food critic over issues such as caloric content, trans fats and portion sizes
  • 12. Political Challenges • Ecological/environmental issue – Fast food industry giants such as Wendy's, Pizza Hut, and McDonalds are some of the largest consumers of paper products in the US. "Every year millions of pounds of food packaging waste litter our roadways, clog our landfills and spoil our quality of life. • Home market pressure-groups • International pressure-groups – Pushing for increased regulations to make companies more responsible
  • 13. Political Challenges • Wars and conflicts  war between countries where the company operates.  They have also become a symbol of capitalism and Americanism meaning that they have now become the target of terrorist group and attack.
  • 14. Economic Challenges • McDonald’s must consider economic challenges when expanding internationally. Low set up costs = rapid expansion One of the challenge for fast food industry is that to keep the price is low for the customer. Franchising facilitates set ups » McDonald’s corporation provides financing assistance and training for new franchise owners to manage cash flow and keep businesses profitable.
  • 15. Social Challenges The main reason is the consumers worries had greatly increased with • health fears so customers now opted for more healthier options like subway which offered more of a variety for health conscious customers.
  • 16. Social Considerations • To ease customers concern about health issues, McDonald’s has made changes to the following; •McDonalds changed its image vastly by evaluating the current menu and making changes to it from using organic products to revising the whole menu entirely by offering salads and vegetarian burgers. •McDonald’s serves a range of high-quality foods that can fit into a balanced diet. The accurate and accessible nutrition information help guests make informed menu choices.
  • 17. Social Considerations • Emphasis on food safety: Mcdonald’s suppliers have food safety management systems in place, including Good Manufacturing Practices (GMP), a verified Hazard Analysis Critical Control Point (HACCP) plan and crisis management, food security and other applicable programs
  • 18. Technological Advantages • McDonald’s has taken advantage of technology to streamline their processes and improve efficiency. Through technology enhancements such as FPI's Help Desk Service, network and application consolidation, and other technology implementations, operations of the company are greatly improved.
  • 19. Technological Advantages • Touch Order Allows You To Place Order At McDonald’s Via Handset
  • 20. Technological Advantages • The customers can place their order directly from their tables, dubbed as “Touch Order”. It’s the first self-ordering system in the world to use RFID* Technology Spotlight: McDonald's tests Speed pass cashless payment system
  • 21. Technological Advantages • McDonald’s has also implemented technology to improve supply chain management, and allows customers to access this information to make more informed decisions about what they eat.