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360

international

&

Certificate in
ADMINISTRATIVE
& WORKPLACE
INVESTIGATION

10 - 11 NOVEMBER 2013
RADISSON BLU
DUBAI DEIRA CREEK
UNITED ARAB EMIRATES

INTRODUCTION
There is an ever increasing need in the modern workplace for managers and office
supervisors to be fully aware of the legislative requirements and processes that
should be undertaken when dealing with the issue of workplace misconduct. The
mounting pressure on managers and supervisors to conduct investigations of alleged
staff wrong doing in the workplace has created the need for all employees to
understand workplace disciplinary processes and for managers and supervisor in
particular to be able to conduct administrative (disciplinary) investigations.

YOUR INTERNATIONAL
COURSE FACILITATOR
Adrian Francis
Dip.Sec.Man.,Grad.Cert.Man.,Dip.Gov.Inv.

Director of Training/
Chief Instructor
Australian School of
Security & Investigations

COURSE OVERVIEW
The Administrative & Workplace Investigation Workshop is a fully accredited
interactive workshop based on a 2 days face to face course. It has been designed to
update and improve the capacity of managers and supervisors to conduct
investigations into allegation of misconduct or wrong doing of employees in the
workplace.
This unique and effective training course has been designed for delivery to all
employees. It introduces all employees to the disciplinary process and how
administrative investigations should be conducted in a workplace. It will equip
managers and supervisors with the confidence and knowledge to enable them to
carry out a workplace administrative investigation. The course applies equally to
public and private sector workplaces.
Units offered in this course contain nationally accredited academic units from the
Certificate III in Investigative Services (CPP30607). Persons successfully completing
the Administrative & Workplace Investigation Course will receive a nationally
recognised Statement of Attainment for the applicable units relating to this
certification.

EXCLUSIVE TAKEAWAY
• An Administrative Investigations Manual
• A Series of accepted templates that can be used to
conduct an investigation
• Copy of the popular "Investigating Made Simple"
book

Adrian Francis has a long career in law enforcement,
investigations and security operations & intelligence.
Extensive experience in the Emergency Command
Centre, specialist covert intelligence gathering
operations coupled with over 25 years experience as a
senior criminal and corporate investigator has given
Adrian the background knowledge and hands-on
experience to ensure that Delegates receive only the
most up-to-date and professional training available.

PROFILE
•
•
•
•
•
•
•

1
2
3

4

•

Do you understand the disciplinary processes that are relevant to your
workplace?

•

Are you confident that you could conduct an investigation of an employee’s
alleged misconduct in the workplace?

•

Do you understand the legislation, policy and standards that are relevant to an
administrative investigation?

•

Do you want to improve or update your understanding of how to conduct an
administrative investigation?

360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

5

6

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8

Consultant for government and private sector on
investigator training and development
New South Wales Police Rescue Squad Course
Drug Enforcement Agency Crime Scene Investigators
Australian Federal Police Surveillance Detective
Advanced Certificate in Criminal Investigations
Arson Investigators Certificate
Advanced Diploma in Risk Management Certificate IV in
Government (Fraud Control & Investigations)
Over 25 years experience as an Investigator in both law
enforcement and general investigation environment.
Head of Emergency Dispatch Unit in the Australian
Federal Police.
Accredited trainer and Director of Registered Training
Organization with strong background in investigator
training and risk management.
Key skills in technical based investigations, evidentiary,
identification, evaluation, deployment of restricted
surveillance and security equipment including GPS and
RF tracking equipment and other related equipments.
Consultant for corporate clients for risk management,
security procedures, surveillance, investigation
techniques local and international.
Extensive knowledge and experience in investigation of
crime and serious corruption in the Government &
Organizations.
Promote, contribute and instruct in safe working
practices (OH&S)
Check and evaluate all briefs of evidence where
specialist investigative services are involved.

www.360i-group.com

1
Certificate in

ADMINISTRATIVE
& WORKPLACE
INVESTIGATION
COURSE CONTENT
HOW THIS WORKSHOP WILL BE CONDUCTED

DAY1 The Legislative Framework
•

The Courts

•

The Statute Law

•

The Common Law

•

The Administrative Law

•

The Nature of Administrative Investigations

•

The Burden of Proof

•

Rules of Evidence

•

Dealing with Evidence - Exhibits

DAY2 Conducting The Investigation
•

Factual Investigations

•

The Investigation Framework

•

Investigation Plan - What should be taken into
account?

•

Planning and Organising Interviews – Witnesses

•

Witness Interviews

•

Recording the Interview

•

Procedural Guidelines

•

Dealing with Suspected Criminal
Conduct

•

Dealing with the Complainant

•

Confidentiality

•

•
•
•
•
•
•
•
•
•
•

HR Managers and HR Consultants
Industrial Relations Officers
Workforce Directors, Managers and
Consultants
Senior Private Sector Managers
Senior Public Sector Managers who are
required to determine Disciplinary matters
Managers, Supervisors and employees of
Government Agencies
Investigators employed by Government
Agencies
Private Investigators who conduct internal
investigations
Nursing Staff
Senior Local Government Officers –
Managers and supervisors.
Risk Managers and consultants
Workplace Safety Officers
Corrective Services Officers
Forensic Specialists
Corruption Investigators
Banking Industry Managers
Policy Development Officers

Ethical and Legal Considerations

•

WHO SHOULD ATTEND

Concluding the Investigation

•
•
•
•
•
•
•

Latest TESTIMONIALS
“Adrian Francis is one of the greatest professional men I have ever met in my
job field. With this course he cleared some hidden ideas I missed. I wish to meet
him again and again.”
“One of the best trainings I have attended. Workshop arrangement was
outstanding & the instructor Mr. Adrian is very knowledgeable.”
- Ali Hassan Baaq eel, Emergency Coordinator, Petro Rabigh

“I am impressed by how simple & effective the course was. The instructor has
exceeded my expectations. I would attend & recommend more courses with
360 BSI.”
- Abdulla Hassan Al-Thawadi, Production Engineer, Tatweer Petroleum

"The course and trainers way of delivery kept us up to date with all course items
and is very excellent."

360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

COURSE SCHEDULE
8.00
8.30
10.00 - 10.20
12.30 - 13.30
14.40 - 15.00
16.00

Registration & Coffee / Tea
Workshop commences
Morning coffee / tea
Lunch
Afternoon coffee / tea
End of day
www.360i-group.com

2
Certificate in

REGISTRATION FORM

ADMINISTRATIVE
& WORKPLACE
INVESTIGATION

 Email

: kris@360bsi.com

 Mobile : +6016 3326 360
 Office : +603 9205 7772

10 - 11 NOVEMBER 2013
RADISSON BLU HOTEL
DUBAI, UAE

 Fax

DELEGATES
1 Name

IN-HOUSE TRAINING
360 International Limited is passionate about providing
strategic technical programs and high potential training
solutions across the region to build personal competencies and
organizational capability.
You will receive practical training from a professionally qualified
educator with over twenty years of teaching and training
experience.
Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

:

Name on tag :
Job Title :
Email

:

Mobile

:

2 Name

:

OTHER RELATED PUBLIC COURSES

Name on tag :









Job Title :
Email

:

Mobile

:

3 Name

: +603 9205 7779

:

Name on tag :

Behavioural Based Safety & Safety Leadership
Best Practices in Credit Risk Analysis
Critical Infrastructure Security: Risk Management & Investigation
Document & Data Management for Oil & Gas and Petrochemicals
Emergency Dispatch & Control Center Operations
Financial Analysis & Modelling Using Excel
Root Cause Analysis
The Art of Negotiating Under Pressure + Mediation

Job Title :
Email
Mobile

Hotel Contact Details:

:
:

For room reservation, contact for 360 International corporate rates.
Telephone: 00971 4 2057105 Fax: 00971 4 2234698
E-mail: reservations.dxbza@radissonblu.com
Radisson BLU Hotel, Dubai Deira Creek
Baniyas Road, P.O. Box 476, Dubai, UAE

AUTHORIZATION
(This form is invalid without a signature)
Name
:
Job Title

:

Tel

: (

1 The fees cover lunch, tea breaks, materials and certificate.
2 Official confirmation will be sent, once registration has been
received.
3 Participants will need to arrange their own accommodation.
4 Attire: Smart Casual

:

Email

General Information:

)

Cancellations/Substitutions

Organization :
Address

Signature

:

Substitutions are welcome at any time. Please notify us at least 2
working days prior to the event. All cancellations will carry a 10%
cancellation fee, once a registration form is received. All cancellations
must be in writing by fax or email at least 2 weeks before the event
date. Cancellations with less than 2 weeks prior to the event date carry
a 100% liability. However, course materials will still be couriered to you.

:

FEES

Date:

/

/

(please tick as appropriate)

DUBAI, UAE 10 - 11 NOVEMBER 2013

USD 1,995 per delegate
USD 5,685 SPECIAL FOR GROUP OF 3
USD 8,975 SPECIAL FOR GROUP OF 5
USD 19,500* 2 day in-house training up to 25 participants
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

* Save up to 50% for In-house Training program

Thank you for your registration!
PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.

Bank transfer:
360 INTERNATIONAL LIMITED
Standard Chartered Bank
P.O.Box – 999 Al Fardan Building,
Al Mankhool Area, Bur Dubai, Dubai, U.A.E
Account No: 02-2077311-01 USD
Swift No: SCBLAEADXXX
IBAN No: AE920440000102207731101
All payments must be received prior to the event date

360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

www.360i-group.com

3

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Certificate in Administrative & Workplace Investigation Dubai UAE

  • 1. 360 international & Certificate in ADMINISTRATIVE & WORKPLACE INVESTIGATION 10 - 11 NOVEMBER 2013 RADISSON BLU DUBAI DEIRA CREEK UNITED ARAB EMIRATES INTRODUCTION There is an ever increasing need in the modern workplace for managers and office supervisors to be fully aware of the legislative requirements and processes that should be undertaken when dealing with the issue of workplace misconduct. The mounting pressure on managers and supervisors to conduct investigations of alleged staff wrong doing in the workplace has created the need for all employees to understand workplace disciplinary processes and for managers and supervisor in particular to be able to conduct administrative (disciplinary) investigations. YOUR INTERNATIONAL COURSE FACILITATOR Adrian Francis Dip.Sec.Man.,Grad.Cert.Man.,Dip.Gov.Inv. Director of Training/ Chief Instructor Australian School of Security & Investigations COURSE OVERVIEW The Administrative & Workplace Investigation Workshop is a fully accredited interactive workshop based on a 2 days face to face course. It has been designed to update and improve the capacity of managers and supervisors to conduct investigations into allegation of misconduct or wrong doing of employees in the workplace. This unique and effective training course has been designed for delivery to all employees. It introduces all employees to the disciplinary process and how administrative investigations should be conducted in a workplace. It will equip managers and supervisors with the confidence and knowledge to enable them to carry out a workplace administrative investigation. The course applies equally to public and private sector workplaces. Units offered in this course contain nationally accredited academic units from the Certificate III in Investigative Services (CPP30607). Persons successfully completing the Administrative & Workplace Investigation Course will receive a nationally recognised Statement of Attainment for the applicable units relating to this certification. EXCLUSIVE TAKEAWAY • An Administrative Investigations Manual • A Series of accepted templates that can be used to conduct an investigation • Copy of the popular "Investigating Made Simple" book Adrian Francis has a long career in law enforcement, investigations and security operations & intelligence. Extensive experience in the Emergency Command Centre, specialist covert intelligence gathering operations coupled with over 25 years experience as a senior criminal and corporate investigator has given Adrian the background knowledge and hands-on experience to ensure that Delegates receive only the most up-to-date and professional training available. PROFILE • • • • • • • 1 2 3 4 • Do you understand the disciplinary processes that are relevant to your workplace? • Are you confident that you could conduct an investigation of an employee’s alleged misconduct in the workplace? • Do you understand the legislation, policy and standards that are relevant to an administrative investigation? • Do you want to improve or update your understanding of how to conduct an administrative investigation? 360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 5 6 7 8 Consultant for government and private sector on investigator training and development New South Wales Police Rescue Squad Course Drug Enforcement Agency Crime Scene Investigators Australian Federal Police Surveillance Detective Advanced Certificate in Criminal Investigations Arson Investigators Certificate Advanced Diploma in Risk Management Certificate IV in Government (Fraud Control & Investigations) Over 25 years experience as an Investigator in both law enforcement and general investigation environment. Head of Emergency Dispatch Unit in the Australian Federal Police. Accredited trainer and Director of Registered Training Organization with strong background in investigator training and risk management. Key skills in technical based investigations, evidentiary, identification, evaluation, deployment of restricted surveillance and security equipment including GPS and RF tracking equipment and other related equipments. Consultant for corporate clients for risk management, security procedures, surveillance, investigation techniques local and international. Extensive knowledge and experience in investigation of crime and serious corruption in the Government & Organizations. Promote, contribute and instruct in safe working practices (OH&S) Check and evaluate all briefs of evidence where specialist investigative services are involved. www.360i-group.com 1
  • 2. Certificate in ADMINISTRATIVE & WORKPLACE INVESTIGATION COURSE CONTENT HOW THIS WORKSHOP WILL BE CONDUCTED DAY1 The Legislative Framework • The Courts • The Statute Law • The Common Law • The Administrative Law • The Nature of Administrative Investigations • The Burden of Proof • Rules of Evidence • Dealing with Evidence - Exhibits DAY2 Conducting The Investigation • Factual Investigations • The Investigation Framework • Investigation Plan - What should be taken into account? • Planning and Organising Interviews – Witnesses • Witness Interviews • Recording the Interview • Procedural Guidelines • Dealing with Suspected Criminal Conduct • Dealing with the Complainant • Confidentiality • • • • • • • • • • • HR Managers and HR Consultants Industrial Relations Officers Workforce Directors, Managers and Consultants Senior Private Sector Managers Senior Public Sector Managers who are required to determine Disciplinary matters Managers, Supervisors and employees of Government Agencies Investigators employed by Government Agencies Private Investigators who conduct internal investigations Nursing Staff Senior Local Government Officers – Managers and supervisors. Risk Managers and consultants Workplace Safety Officers Corrective Services Officers Forensic Specialists Corruption Investigators Banking Industry Managers Policy Development Officers Ethical and Legal Considerations • WHO SHOULD ATTEND Concluding the Investigation • • • • • • • Latest TESTIMONIALS “Adrian Francis is one of the greatest professional men I have ever met in my job field. With this course he cleared some hidden ideas I missed. I wish to meet him again and again.” “One of the best trainings I have attended. Workshop arrangement was outstanding & the instructor Mr. Adrian is very knowledgeable.” - Ali Hassan Baaq eel, Emergency Coordinator, Petro Rabigh “I am impressed by how simple & effective the course was. The instructor has exceeded my expectations. I would attend & recommend more courses with 360 BSI.” - Abdulla Hassan Al-Thawadi, Production Engineer, Tatweer Petroleum "The course and trainers way of delivery kept us up to date with all course items and is very excellent." 360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. COURSE SCHEDULE 8.00 8.30 10.00 - 10.20 12.30 - 13.30 14.40 - 15.00 16.00 Registration & Coffee / Tea Workshop commences Morning coffee / tea Lunch Afternoon coffee / tea End of day www.360i-group.com 2
  • 3. Certificate in REGISTRATION FORM ADMINISTRATIVE & WORKPLACE INVESTIGATION  Email : kris@360bsi.com  Mobile : +6016 3326 360  Office : +603 9205 7772 10 - 11 NOVEMBER 2013 RADISSON BLU HOTEL DUBAI, UAE  Fax DELEGATES 1 Name IN-HOUSE TRAINING 360 International Limited is passionate about providing strategic technical programs and high potential training solutions across the region to build personal competencies and organizational capability. You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience. Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. : Name on tag : Job Title : Email : Mobile : 2 Name : OTHER RELATED PUBLIC COURSES Name on tag :         Job Title : Email : Mobile : 3 Name : +603 9205 7779 : Name on tag : Behavioural Based Safety & Safety Leadership Best Practices in Credit Risk Analysis Critical Infrastructure Security: Risk Management & Investigation Document & Data Management for Oil & Gas and Petrochemicals Emergency Dispatch & Control Center Operations Financial Analysis & Modelling Using Excel Root Cause Analysis The Art of Negotiating Under Pressure + Mediation Job Title : Email Mobile Hotel Contact Details: : : For room reservation, contact for 360 International corporate rates. Telephone: 00971 4 2057105 Fax: 00971 4 2234698 E-mail: reservations.dxbza@radissonblu.com Radisson BLU Hotel, Dubai Deira Creek Baniyas Road, P.O. Box 476, Dubai, UAE AUTHORIZATION (This form is invalid without a signature) Name : Job Title : Tel : ( 1 The fees cover lunch, tea breaks, materials and certificate. 2 Official confirmation will be sent, once registration has been received. 3 Participants will need to arrange their own accommodation. 4 Attire: Smart Casual : Email General Information: ) Cancellations/Substitutions Organization : Address Signature : Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you. : FEES Date: / / (please tick as appropriate) DUBAI, UAE 10 - 11 NOVEMBER 2013 USD 1,995 per delegate USD 5,685 SPECIAL FOR GROUP OF 3 USD 8,975 SPECIAL FOR GROUP OF 5 USD 19,500* 2 day in-house training up to 25 participants The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. * Save up to 50% for In-house Training program Thank you for your registration! PAYMENT DETAILS Payment is required within 5 days upon receipt of the invoice. Bank transfer: 360 INTERNATIONAL LIMITED Standard Chartered Bank P.O.Box – 999 Al Fardan Building, Al Mankhool Area, Bur Dubai, Dubai, U.A.E Account No: 02-2077311-01 USD Swift No: SCBLAEADXXX IBAN No: AE920440000102207731101 All payments must be received prior to the event date 360 International Group, Level 8, Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360i-group.com 3