2. Objectives To discuss the fundamental elements of telemonitoring services To evaluate the strengths and weaknesses of different models for clinical and technical triage To explore some of the other key questions to be answered when developing a telemonitoring service
3. Basic model of telemonitoring Not an emergency service Output Input Process
4. Triage model 1: Centralised technical triage; localised clinical triage
6. Other issues when designing services… Where will referrals come from? How will education and installation be organised? Which groups of users will be targeted? Which conditions? Which point on the disease pathway? How long should telemonitoring remain in situ for? What should we measure? Goodlin, S. J. J Am CollCardiol 2009;54:386-396
7. Summary – the key questions How will you recruit patients? How will you educate and consent patients? Who will install and maintain? How will you deal with technical problems? How will you triage and respond to clinical data? How long will you deploy for? How will you manage removals?
