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Amplify Your Brand Using
Social Media & Public Relations
THE WAY WE COMMUNICATE
AND DO BUSINESS is changing
THE INTERNET HAS CHANGED THE
WAY WE find, share, shop, & connect
WHO we trust




of people trust peer recommendations
      Only   14% trust advertisements
                                (Qualmann, Socialnomics, 2010)
HOW we spend time online




 (Qualmann, Socialnomics, 2010)
HOW we market




of marketers use social media for business
                                (Qualmann, Socialnomics, 2010)
How can I leverage
   this in my public
relations campaigns?
1. Listen
WHAT are people saying about your
brand or product/services?


WHERE are people discussing your
brand or products/services?


WHO is discussing your brand online?
AJ Gerritson
451 Marketing
Also monitor…
Industry
       Competitors
News
     #TrendingTopics
2. Find your target audience online
… and target media
                and relevant media
3. Understand tools
4. Identify key influencers
How is influence determined?
5. Define your voice
Depending on your industry, your voice can
take on different tone…
   Conversational/Casual   News Source/Formal
6. Create and Share
Define Content Topics   Schedule   Share!
  & Create Content
2,000 blog visitors per month
1st page search results for top 20 keywords

8,000+ site visitors per month - 2x more
 15-30 leads from website a month
  >$2 million in 2 months
7. Measure and Maintain

               Measure




       Track             Plan




               Execute
Yankee Candle
Case Study
About The Yankee Candle Company, Inc.
• Leading designer, manufacturer, wholesaler, and retailer of premium scented
  candles

• More than 500+ locations and 25,000+ retailers in 48 countries
Overview
• Releasing a new limited-time collection, the Stars and Stripes patriotic line

• Needed to raise national awareness among The Yankee Candle demographic in
  time for the Memorial Day holiday weekend
Overview
• 451 Marketing identified an ideal partner in Tory Johnson, CEO of Women for Hire
  and author who appears regularly on ABC’s Good Morning America as its workplace
  contributor

• Tory was seeking out brands to feature on Memorial Day Deals segment
Challenge 1:
Deal must offer significant discount
Challenge 2:
Short lead time to prepare for feature
Challenge 3:
Large amount of uncertainty surrounding
whether feature would air
Approach
• 3 large jar candles from collection for $30 – nearly 60% discount.
• Deal to run for five days – from the Thursday of the feature through to midnight
  Monday (Memorial Day).
• Emphasis on the fact that The Yankee Candle Company manufactures its candles
  in the USA, another key selling point for the patriotic themed feature.
Broadcast Results




Segment Viewership: 4,243,869
Broadcast Results




  Ad Value: $658,000
Facebook Results




               Tory Johnson        12,933 Fans
           Good Morning America   276,231 Fans
             Yankee Candle Co.    346,044 Fans
Twitter Results




    @TheYankeeCandle       3,449 Followers
      @ToryJohnson        23,147 Followers
         @GMA          1,720,975 Followers
          Total        1,767,571 Impressions
Deal Site Attention




                           Visitors/Month
             CouponCabin       1.2 million
              DealNews         1.3 million
              SlickDeals       4.2 million
             RetailMeNot       4.4 million
Drove 15,000 Visits
to YankeeCandle.com
>6,000 Transactions in Stores
“I just had a customer come in looking for the 3
for $30 deal. She ended up with 12 jars - we
only have 8 God Bless America jars left!! As I
typed this, the customer came back- her friend
wanted 3. As I was helping her to the door, her
other friend called and wanted 6.
A great deal this customer just had to pass
along to everyone she knew!”
                    -Yankee Candle Retail Employee
“Just wanted to let you know that
  SALES ARE ON FIRE already this morning
after the GMA segment. Phones are ringing
off the hook, customers are pouring through
our doors, calling their friends, bringing their
 friends with them!!!! It’s simply lovely!!!”
                       -Yankee Candle Retail Employee
>9,000 Transactions
>27,000 Candles Sold
33% New Customers
Dancing Deer Baking Co.
Case Study
Contest Results
• 5 million+ page views in 10 days
• 17,000+ entries
• Facebook fans increased 20%
• 5,000+ unique visitors to DancingDeer.com
This resulted in a maximum reach of 2.5+
      million impressions on twitter!
Holiday Social Campaign
                  Followers 3,434
                  Followers 23,896
                  Followers 25,780
                  Followers 2,409
                  Followers 34,928
                  Followers 17,051
                  Followers 48,652
                  Followers 15,117
81 Targeted Blogs
$175,000+
  2 months!
Take-Aways
1.Listen to Online Conversation
2.Find Target Audience/Media
3.Understand Tools
4.Identify Influencers
5.Define Your Voice
6.Create & Share
7.Measure & Maintain
– Founded in 2004

– Based in Boston

– 30 Communications Professionals

– Partners Nicholas Lowe,
  AJ Gerritson, and Tom Lee

– Named a 2011
AJ Gerritson
Founding Partner
     617.986.0224
     aj@451marketing.com
     linkedin.com/in/ajgerritson
     @ajgerritson

www.451Marketing.com
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Boston Chamber Amplify Brand with Social & PR 02.01.12

  • 1. Amplify Your Brand Using Social Media & Public Relations
  • 2.
  • 3.
  • 4.
  • 5. THE WAY WE COMMUNICATE AND DO BUSINESS is changing
  • 6. THE INTERNET HAS CHANGED THE WAY WE find, share, shop, & connect
  • 7. WHO we trust of people trust peer recommendations Only 14% trust advertisements (Qualmann, Socialnomics, 2010)
  • 8. HOW we spend time online (Qualmann, Socialnomics, 2010)
  • 9.
  • 10. HOW we market of marketers use social media for business (Qualmann, Socialnomics, 2010)
  • 11. How can I leverage this in my public relations campaigns?
  • 13. WHAT are people saying about your brand or product/services? WHERE are people discussing your brand or products/services? WHO is discussing your brand online?
  • 16.
  • 17.
  • 18. Also monitor… Industry Competitors News #TrendingTopics
  • 19. 2. Find your target audience online
  • 20. … and target media and relevant media
  • 22. 4. Identify key influencers
  • 23. How is influence determined?
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. 5. Define your voice
  • 29. Depending on your industry, your voice can take on different tone… Conversational/Casual News Source/Formal
  • 30. 6. Create and Share Define Content Topics Schedule Share! & Create Content
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37. 2,000 blog visitors per month 1st page search results for top 20 keywords 8,000+ site visitors per month - 2x more 15-30 leads from website a month >$2 million in 2 months
  • 38. 7. Measure and Maintain Measure Track Plan Execute
  • 40. About The Yankee Candle Company, Inc. • Leading designer, manufacturer, wholesaler, and retailer of premium scented candles • More than 500+ locations and 25,000+ retailers in 48 countries
  • 41. Overview • Releasing a new limited-time collection, the Stars and Stripes patriotic line • Needed to raise national awareness among The Yankee Candle demographic in time for the Memorial Day holiday weekend
  • 42. Overview • 451 Marketing identified an ideal partner in Tory Johnson, CEO of Women for Hire and author who appears regularly on ABC’s Good Morning America as its workplace contributor • Tory was seeking out brands to feature on Memorial Day Deals segment
  • 43. Challenge 1: Deal must offer significant discount
  • 44. Challenge 2: Short lead time to prepare for feature
  • 45. Challenge 3: Large amount of uncertainty surrounding whether feature would air
  • 46. Approach • 3 large jar candles from collection for $30 – nearly 60% discount. • Deal to run for five days – from the Thursday of the feature through to midnight Monday (Memorial Day). • Emphasis on the fact that The Yankee Candle Company manufactures its candles in the USA, another key selling point for the patriotic themed feature.
  • 48. Broadcast Results Ad Value: $658,000
  • 49. Facebook Results Tory Johnson 12,933 Fans Good Morning America 276,231 Fans Yankee Candle Co. 346,044 Fans
  • 50. Twitter Results @TheYankeeCandle 3,449 Followers @ToryJohnson 23,147 Followers @GMA 1,720,975 Followers Total 1,767,571 Impressions
  • 51. Deal Site Attention Visitors/Month CouponCabin 1.2 million DealNews 1.3 million SlickDeals 4.2 million RetailMeNot 4.4 million
  • 52. Drove 15,000 Visits to YankeeCandle.com
  • 54. “I just had a customer come in looking for the 3 for $30 deal. She ended up with 12 jars - we only have 8 God Bless America jars left!! As I typed this, the customer came back- her friend wanted 3. As I was helping her to the door, her other friend called and wanted 6. A great deal this customer just had to pass along to everyone she knew!” -Yankee Candle Retail Employee
  • 55. “Just wanted to let you know that SALES ARE ON FIRE already this morning after the GMA segment. Phones are ringing off the hook, customers are pouring through our doors, calling their friends, bringing their friends with them!!!! It’s simply lovely!!!” -Yankee Candle Retail Employee
  • 56. >9,000 Transactions >27,000 Candles Sold 33% New Customers
  • 57. Dancing Deer Baking Co. Case Study
  • 58.
  • 59. Contest Results • 5 million+ page views in 10 days • 17,000+ entries • Facebook fans increased 20% • 5,000+ unique visitors to DancingDeer.com
  • 60. This resulted in a maximum reach of 2.5+ million impressions on twitter!
  • 61. Holiday Social Campaign Followers 3,434 Followers 23,896 Followers 25,780 Followers 2,409 Followers 34,928 Followers 17,051 Followers 48,652 Followers 15,117
  • 63. $175,000+ 2 months!
  • 64. Take-Aways 1.Listen to Online Conversation 2.Find Target Audience/Media 3.Understand Tools 4.Identify Influencers 5.Define Your Voice 6.Create & Share 7.Measure & Maintain
  • 65.
  • 66. – Founded in 2004 – Based in Boston – 30 Communications Professionals – Partners Nicholas Lowe, AJ Gerritson, and Tom Lee – Named a 2011
  • 67.
  • 68. AJ Gerritson Founding Partner 617.986.0224 aj@451marketing.com linkedin.com/in/ajgerritson @ajgerritson www.451Marketing.com