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By Sagar Patil (Product Head @ Kenscio)

www.kenscio.com
Segment of One
•

Arrival of new complex
systems that derive data
from
Demographics,
transactions,
webbehaviour etc. for each
individual

•

No
One
is
alike,
everyone will fall into
different segments

•

Data
driven
Individualisation
and
subsequent processing of
Email
Contents
for
better targeting

www.kenscio.com
Personalisation
•

Gathering Live Data will
be one essential feature
of new Email Marketing
strategy

•

Personalisation
of
Individuals on the basis
of other aspects such as
location of opening an
Email, Time of opening
etc.

•

Increasing mobility of
people
and
wider
availability of different
devices to open an Email
will become important
factor

www.kenscio.com
Creativity

•

No more limitation on
creativity for Email
contents.

•

With Caching, high
quality creative can be
loaded in a fraction of
second

•

Other aspects of
creativity such as music,
audio, videos etc. will
play much important role
in Email Marketing

www.kenscio.com
Live Social Angle
•

Emails will become much
more interactive and will
be no more
a static
medium of interaction

•

It will be possible to see
live social feeds from
Facebook, Twitter etc.

•

You will be able to see
which of your friends
opened or clicked an
email

•

Adding
to
its
interactivity, Emails will
also become shareable in
Social media

www.kenscio.com
Advanced Analytics
•

Personalised Email based
on who is seeing it

•

Based on the receiver,
you
can
send
personalised content

•

Based
on
extensive
analysis of collected
data of the readers, it
will be possible to get a
better understanding of
the readers’ behaviour

•

Analytics will play a
pivotal role for better
understanding of Email
readers

www.kenscio.com
Predictive Email Marketing
•

Predictability
of
“Customers’ needs” will
become more important
for Email Marketing

•

Predictions will not be
done in group level, it
will be done in individual
level

•

A lot of tools will be
coming up to predict
what a person is going to
buy, even before that
person knows about it.

www.kenscio.com
Multichannel Marketing
•

Email marketing will be
used in conjunction with
many other channels in
2014

•

A single tool which will
support many channels
of marketing will be very
important.

•

The data from various
channels will be used to
support email marketing
& vice versa.

www.kenscio.com
Single View of Customer

•

Having a single view of
each
customer
will
become more important
for Email Marketer

•

It will give a better
understanding of what
customers do at various
other places, time etc.

•

This
will
help
in
performing quick and
perfect decision making

www.kenscio.com
Data Enhancement

•

Lot of tools will be
coming up to make the
marketers
understand
their existing customers
in a much better way

•

Capitalising on other
data sources, it will
become easier to cleanse
the existing data for
Email
Marketing
Programs

www.kenscio.com
Responsive Design
•

Emails will be read more
on mobile devices than
on desktop

•

Additionally it will be
opened in any kind of
devices having different
screen configuration and
size

•

Emails will have to
become
intelligent
enough to be responsive
and readable according
to various mobile devices
used by the reader

www.kenscio.com
www.kenscio.com

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10 things to look for in email marketing in 2014

  • 1. By Sagar Patil (Product Head @ Kenscio) www.kenscio.com
  • 2. Segment of One • Arrival of new complex systems that derive data from Demographics, transactions, webbehaviour etc. for each individual • No One is alike, everyone will fall into different segments • Data driven Individualisation and subsequent processing of Email Contents for better targeting www.kenscio.com
  • 3. Personalisation • Gathering Live Data will be one essential feature of new Email Marketing strategy • Personalisation of Individuals on the basis of other aspects such as location of opening an Email, Time of opening etc. • Increasing mobility of people and wider availability of different devices to open an Email will become important factor www.kenscio.com
  • 4. Creativity • No more limitation on creativity for Email contents. • With Caching, high quality creative can be loaded in a fraction of second • Other aspects of creativity such as music, audio, videos etc. will play much important role in Email Marketing www.kenscio.com
  • 5. Live Social Angle • Emails will become much more interactive and will be no more a static medium of interaction • It will be possible to see live social feeds from Facebook, Twitter etc. • You will be able to see which of your friends opened or clicked an email • Adding to its interactivity, Emails will also become shareable in Social media www.kenscio.com
  • 6. Advanced Analytics • Personalised Email based on who is seeing it • Based on the receiver, you can send personalised content • Based on extensive analysis of collected data of the readers, it will be possible to get a better understanding of the readers’ behaviour • Analytics will play a pivotal role for better understanding of Email readers www.kenscio.com
  • 7. Predictive Email Marketing • Predictability of “Customers’ needs” will become more important for Email Marketing • Predictions will not be done in group level, it will be done in individual level • A lot of tools will be coming up to predict what a person is going to buy, even before that person knows about it. www.kenscio.com
  • 8. Multichannel Marketing • Email marketing will be used in conjunction with many other channels in 2014 • A single tool which will support many channels of marketing will be very important. • The data from various channels will be used to support email marketing & vice versa. www.kenscio.com
  • 9. Single View of Customer • Having a single view of each customer will become more important for Email Marketer • It will give a better understanding of what customers do at various other places, time etc. • This will help in performing quick and perfect decision making www.kenscio.com
  • 10. Data Enhancement • Lot of tools will be coming up to make the marketers understand their existing customers in a much better way • Capitalising on other data sources, it will become easier to cleanse the existing data for Email Marketing Programs www.kenscio.com
  • 11. Responsive Design • Emails will be read more on mobile devices than on desktop • Additionally it will be opened in any kind of devices having different screen configuration and size • Emails will have to become intelligent enough to be responsive and readable according to various mobile devices used by the reader www.kenscio.com