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WHERE’S THE
                   MONEY: ONLINE AD-
                   TRENDS OUTLOOK

January 19, 2011   AAF Birmingham
Agenda
                        Digital advertising trends
                        Local advertisers speak
                        What next?




© 2011 Borrell Associates Inc.
About Borrell Associates

                                                      Research
                                                       Advertising revenues
                                                       & spending
www.borrellassociates.com




                                                      Consulting
                                                       Advertising strategy
                                                       & tactics
                                                      Industry
                                                       Conferences
                                                      Locally focused
                                                       Offline and especially
                                                       online advertising
Our Research

                               Online ad spending data for any US market
                               Sales data from 4,400+ local Web sites
                               Quarterly Delphi Panel surveys
www.borrellassociates.com




                               Ongoing in-market sales consulting
                               Major data partnerships:
Forecasting Sources


                               Borrell’s model of marketing spending
                                  Many government & private inputs
www.borrellassociates.com




                                     IRS, BLS, D&B, 10Ks, trade associations

                                  Developing for 20+ years

                               Ongoing surveys of local advertisers
                               Ongoing surveys of local media company sites
“Skate to where
the puck will
be, not where it
is.”
   - Wayne Gretzky
Local U.S. Ad Spending
                                             2010     2011    2012     2016
                                    Online    $13.5   $15.3    $18.3    $27.2
                              Newspaper       $21.3   $18.4    $18.5    $19.7
www.borrellassociates.com




                                     Radio    $12.6   $12.1    $11.4    $12.5
                            Broadcast TV      $10.5   $10.5    $11.4    $10.2
                               Direct Mail     $9.5    $8.2     $8.3     $7.3
                              Other Print      $8.4    $8.1     $7.9     $6.1
                              Directories      $6.6    $5.0     $5.3     $4.3
                                     Cable     $3.3    $3.2     $3.6     $3.9
                                  Cinema       $0.7    $1.0     $1.4     $2.1
                             Out-of-Home       $1.2    $1.1     $1.2     $1.3
                            Telemarketing      $1.0    $0.8     $0.9     $0.9
                               ($ Billion)   $88.6    $83.7   $88.0    $95.5
This Just In!
Dedicated Digital-Ad Sales AEs
www.borrellassociates.com
Promotions
Local U.S. Non-Ad Spending
                              ($ Billion)     2010     2011      2012    2016

                             Promotions       $114.3   $169.8   $177.5   $273.7
www.borrellassociates.com




                            Online Promos       $0.8     $1.4     $1.7     $5.9

                              Online PR         $1.2     $1.2     $1.3     $1.4

                            Ad Production      $20.5    $17.6    $19.9    $25.1

                            Sales Materials     $0.9     $0.8     $0.9     $0.9

                                 P.R.           $0.3     $0.3     $0.3     $0.4

                              Research          $0.2     $0.1     $0.1     $0.1

                                              $138.3   $191.2   $201.7   $307.6
Promotions defined

                                         Discounts,   coupons,
                                          rebates
                                         Samples, premiums
www.borrellassociates.com




                                         Contests, sweepstakes
                                         Webinars
                                         Viral marketing
                                         Text messaging
The Growth is in Promotions
                                        $400

                                        $350

                                        $300
www.borrellassociates.com




                                        $250
                                                                                   $274
                            $ Billion




                                        $200                                              Local Promo
                                                      $170   $177                         Local Ads
                                        $150   $114

                                        $100

                                         $50   $89    $84    $88                   $96

                                         $-                         $-   $-   $-
                                               2010   2011   2012                  2016
Big Money with Promotions

                                            Augusta GA
                                            Ferguson Extreme Kitchen
                                              Contest
www.borrellassociates.com




                                               253 entries
                                               7,627 registrations
                                               30,000 votes
                                               $50,000 prize, $50,000
                                                sponsorship package
                                               Turned a contest that ran 6 weeks
                                                into a program that ran 4 months
Online Promotions Skyrocket
www.borrellassociates.com




© 2010, Borrell Associates, Inc. All rights reserved.   (Borrell Associates Q4, 2009, US Totals, in billions)
Local Promotions Increase Share
www.borrellassociates.com




© 2010, Borrell Associates, Inc. All rights reserved.   (Borrell Associates Q4, 2009, US Totals, in billions)
Local Advertising vs. Local Promotions

                                                            $1.56 will be spent
                                                            on local promotions
www.borrellassociates.com




                                                               …for every $1
                                                            in local advertising
                               11% Growth in Advertising         in 2014
                               26% Growth in Promotions
© 2010, Borrell Associates, Inc. All rights reserved.       (Borrell Associates Q4, 2009, US Totals, in billions)
Social
Do you have a social network site or page?


                                                     64%       67%
                                           58%
www.borrellassociates.com




                                 45%




                                                                         © Borrell Associates, Inc. SMB Survey Q1 2011
                                 Q3 2010   Q4 2010   Q1 2011   Q2 2011
www.borrellassociates.com


                            SMBs Online Spending
SMBs use of Social Marketing Platforms
www.borrellassociates.com
Business Category Leaders in Social
www.borrellassociates.com
SMBs Measure of Social Networking Success
www.borrellassociates.com
Mobile
Likely to include mobile in 2011?


                                                  Percent        n
                              Very likely          12.4%        604
www.borrellassociates.com




                              Somewhat likely      23.5%        1,142
                              Not very likely      30.0%        1,457
                              Not at all likely    22.4%        1,086
                              Don’t know           11.6%        563
                              Total                 100.0%      4,852
U.S. Total Mobile Ad $ in Perspective

                                                         2011
www.borrellassociates.com




                                                                  “Stationary”
                                                                Online Ad Spend
                                             Online Ad              $38.7 B
                                Offline Ad
                                Spending     Spending
                                $182.1 B      $48.9 B
Mobile – Local vs. National Ad Spending


                                                            National         Local
                                          $35
www.borrellassociates.com




                                          $30

                                          $25
                            ($ Billion)




                                          $20

                                          $15

                                          $10

                                          $5

                                          $-
                                                '10   '11    '12       '13      '14   '15   '16
Local Mobile Ad Formats 2010/2011

                                          $900

                                          $800

                                          $700
www.borrellassociates.com




                                          $600                 Email
                                                               Audio
                            ($ Million)




                                          $500
                                                               Targeted Display
                                          $400
                                                               Video
                                          $300                 RoS Display
                                                               Search
                                          $200

                                          $100

                                           $-
                                                 2010   2011
Local Mobile Formats 2010-2016

                                          $20

                                          $18                                             Email

                                          $16
www.borrellassociates.com




                                                                                          Audio
                                          $14

                                          $12
                            ($ Billion)




                                                                                          RoS Display
                                          $10

                                           $8                                             Video
                                           $6

                                           $4                                             Search

                                           $2
                                                                                          Targeted
                                           $0                                             Display
                                                '10   '11   '12   '13   '14   '15   '16
Online
Local Online Advertising – Historic Shares

                             100%
                              90%
                              80%                                              Other
                              70%
www.borrellassociates.com




                                                                               Local Cable
                              60%
                                                                               Directories
                              50%
                              40%
                                                                               Radio

                              30%                                              Broadcast TV
                              20%                                              Newspapers
                              10%                                              Pureplay
                              0%
                                2002 2003 2004 2005 2006 2007 2008 2009 2010
U.S. Local, Online Ad Formats, 2011/2016

                            $18                               $30

                            $16
                                  $1,509   Targeted           $25                Targeted
                            $14            Display                               Display
www.borrellassociates.com




                            $12            Static             $20      $14,596   Static
                                  $5,288
                                           Display/RoS                           Display/RoS
                            $10
                                           Paid Search        $15                Paid Search
                             $8
                                                                       $2,144
                             $6   $5,615   Direct/Email       $10                Direct/email
                                                                       $4,210
                             $4
                                                                        $643
                                  $629     Video                  $5             Video
                             $2   $2,401                               $4,491

                              $                                         $817
                                           Audio                  $
                                                                                 Audio
                                  2011          ($ in Billions)        2016
Targeted Ads
                            1.   IP-based geographical
                            2.   Search
                            3.   Explicit Profile Data
www.borrellassociates.com




                            4.   Behavioral (Implicit Profile Data)
                            5.   Mobile/Location-based
                            6.   Contextual
IP-based geo-targeting
                               As determined by a user’s IP address
                               Used for local advertisers to reach their
                                audience
www.borrellassociates.com




                               25-50 miles accuracy
                               Better suited for regional advertisers to reach
                                DMA level
Search targeting
                               Used when searching for places, businesses,
                                housing, entertainment, etc.
                               Based on querying
www.borrellassociates.com




                               Allows for highly relevant advertising
                               Performs well, high value
Explicit Profile Data Targeting
                               Registration quality data
                               Collected either offline or online
                               Data may be associated with a cookie
www.borrellassociates.com




                               Not about where user has been but what they
                                have said about themselves
                               First party data commands a premium over
                                third party data
Behavioral (Implicit Profile Data)

                               Based on profiles that are inferred from an
                                individual user’s technical footprint and
                                viewing behavior
www.borrellassociates.com




                               Data collected through online activities –
                                specific pages, searches, CTs
                               Used in conjunction with Explicit Profile Data
                               Higher probability of user interest
                               Higher ad rates, CPA, PPC
Mobile/Location-based Targeting

                               Targeting through mobile devices –
                                smartphones, GPS (tablets), some laptops
                               Confirmed location (GPS)
www.borrellassociates.com




                               Most available ad inventory has only DMA-
                                level targeting
                               Confirmed-location targeting is extremely
                                accurate
Contextual Targeting
                               Based on content being viewed on an
                                individual Web page
                               Based on geography and the target
www.borrellassociates.com




                               Can range from niche to mass
                               Accurate, commands higher price
                               Sometimes layered with IP targeting
Birmingham-Hoover, AL Metro
Local Online Ad Spending
                                                         Birmingham-Hoover
                                              $100.0
                                               $90.0
                                               $80.0                         $91.6
www.borrellassociates.com




                                               $70.0
                                               $60.0
                            ($ in Millions)




                                               $50.0
                                               $40.0   $53.0
                                               $30.0
                                               $20.0
                                               $10.0
                                                $0.0

                                                       2011                  2016
Online Ad Formats 2011/2016
                            $60                              $100
                                                              $90
                            $50   $5.2    Targeted                           Targeted
                                          Display             $80            Display
www.borrellassociates.com




                                          Static
                                                              $70            Static
                            $40   $17.5                              $50.4
                                          Display/RoS         $60            Display/RoS

                            $30           Paid Search         $50            Paid Search

                                                              $40    $7.1
                            $20   $19.5   Direct/Email
                                                              $30            Direct/email
                                                                     $14.6
                                                              $20    $2.0
                            $10   $1.9    Video                              Video
                                  $8.1                        $10    $15.1

                             $0                                 $0    $2.5
                                          Audio                              Audio
                                  2011                               2016
                                                  ($ in Millions)
Top Online Business Categories 2016

                                                    Birmingham-Hoover
                            General Merchandise Stores                                             $21.36

                                      Automotive Sales                            $12.59
www.borrellassociates.com




                                        Furniture Sales               $6.25

                                   Food Stores - Retail        $3.82

                                   Real Estate Services        $3.47

                                           Recruitment        $3.16

                              Retail Home Improvement        $1.94

                                                      $0.0     $5.0     $10.0      $15.0   $20.0     $25.0
                                                                         ($ in Millions)
© 2011 Borrell Associates Inc.
Under Siege from Ad Sellers


                                             Q4     Q1     Q2     Q3
                                            2010   2011   2011   2011
                            Avg # of AEs
www.borrellassociates.com




                            contact you
                            per month
                                            23     25     20     24
                            Sales pitches




                                                                        © Borrell Associates, Inc. SMB Survey Q1 2011
                            taken per
                            month
                                             7      7      8      8
U.S. 2010 to 2011 Online Ad Spending Change


                               40%

                               30%
www.borrellassociates.com




                               20%

                               10%

                                0%




                                 Less likely to buy           More likely to buy
Marketing Advisors



                            Which of these types of information sources
                            do you use to find out about new advertising
www.borrellassociates.com




                            and marketing opportunities?




                                                                           © Borrell Associates, Inc. SMB Survey Q1 2011
Confidence in rep ad package advice


                             50%


                             40%
www.borrellassociates.com




                             30%


                             20%




                                                                                                     © Borrell Associates, Inc. SMB Survey Q1 2011
                             10%


                             0%
                                     Very    Somewhat Not very     Not at all    Do not      Don't
                                   confident confident confident   confident    have print   know
                                                                                   rep
Effort seen in reps to listen & understand

                             60%


                             50%


                             40%
www.borrellassociates.com




                             30%




                                                                                                      © Borrell Associates, Inc. SMB Survey Q1 2011
                             20%


                             10%


                             0%
                                   A great deal Some effort  Not very     No effort at   Don’t know
                                     of effort              much effort       all
What can local media do?
                                Be consultants, educators
                                Develop ad-centric sites
                                Participate in promotions
                                Go after non-traditional advertisers



© 2011 Borrell Associates Inc.
Thank You

Peter Conti, Executive VP
Borrell Associates Inc.
pconti@borrellassociates.com
Phone: 804-360-9434




          © 2011 Borrell Associates Inc. All Rights Reserved

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WHERE’S THE MONEY: ONLINE AD-TRENDS OUTLOOK

  • 1. WHERE’S THE MONEY: ONLINE AD- TRENDS OUTLOOK January 19, 2011 AAF Birmingham
  • 2. Agenda  Digital advertising trends  Local advertisers speak  What next? © 2011 Borrell Associates Inc.
  • 3. About Borrell Associates  Research Advertising revenues & spending www.borrellassociates.com  Consulting Advertising strategy & tactics  Industry Conferences  Locally focused Offline and especially online advertising
  • 4. Our Research  Online ad spending data for any US market  Sales data from 4,400+ local Web sites  Quarterly Delphi Panel surveys www.borrellassociates.com  Ongoing in-market sales consulting  Major data partnerships:
  • 5. Forecasting Sources  Borrell’s model of marketing spending  Many government & private inputs www.borrellassociates.com  IRS, BLS, D&B, 10Ks, trade associations  Developing for 20+ years  Ongoing surveys of local advertisers  Ongoing surveys of local media company sites
  • 6. “Skate to where the puck will be, not where it is.” - Wayne Gretzky
  • 7. Local U.S. Ad Spending 2010 2011 2012 2016 Online $13.5 $15.3 $18.3 $27.2 Newspaper $21.3 $18.4 $18.5 $19.7 www.borrellassociates.com Radio $12.6 $12.1 $11.4 $12.5 Broadcast TV $10.5 $10.5 $11.4 $10.2 Direct Mail $9.5 $8.2 $8.3 $7.3 Other Print $8.4 $8.1 $7.9 $6.1 Directories $6.6 $5.0 $5.3 $4.3 Cable $3.3 $3.2 $3.6 $3.9 Cinema $0.7 $1.0 $1.4 $2.1 Out-of-Home $1.2 $1.1 $1.2 $1.3 Telemarketing $1.0 $0.8 $0.9 $0.9 ($ Billion) $88.6 $83.7 $88.0 $95.5
  • 9.
  • 10. Dedicated Digital-Ad Sales AEs www.borrellassociates.com
  • 12. Local U.S. Non-Ad Spending ($ Billion) 2010 2011 2012 2016 Promotions $114.3 $169.8 $177.5 $273.7 www.borrellassociates.com Online Promos $0.8 $1.4 $1.7 $5.9 Online PR $1.2 $1.2 $1.3 $1.4 Ad Production $20.5 $17.6 $19.9 $25.1 Sales Materials $0.9 $0.8 $0.9 $0.9 P.R. $0.3 $0.3 $0.3 $0.4 Research $0.2 $0.1 $0.1 $0.1 $138.3 $191.2 $201.7 $307.6
  • 13. Promotions defined  Discounts, coupons, rebates  Samples, premiums www.borrellassociates.com  Contests, sweepstakes  Webinars  Viral marketing  Text messaging
  • 14. The Growth is in Promotions $400 $350 $300 www.borrellassociates.com $250 $274 $ Billion $200 Local Promo $170 $177 Local Ads $150 $114 $100 $50 $89 $84 $88 $96 $- $- $- $- 2010 2011 2012 2016
  • 15. Big Money with Promotions Augusta GA Ferguson Extreme Kitchen Contest www.borrellassociates.com  253 entries  7,627 registrations  30,000 votes  $50,000 prize, $50,000 sponsorship package  Turned a contest that ran 6 weeks into a program that ran 4 months
  • 16. Online Promotions Skyrocket www.borrellassociates.com © 2010, Borrell Associates, Inc. All rights reserved. (Borrell Associates Q4, 2009, US Totals, in billions)
  • 17. Local Promotions Increase Share www.borrellassociates.com © 2010, Borrell Associates, Inc. All rights reserved. (Borrell Associates Q4, 2009, US Totals, in billions)
  • 18. Local Advertising vs. Local Promotions $1.56 will be spent on local promotions www.borrellassociates.com …for every $1 in local advertising  11% Growth in Advertising in 2014  26% Growth in Promotions © 2010, Borrell Associates, Inc. All rights reserved. (Borrell Associates Q4, 2009, US Totals, in billions)
  • 20. Do you have a social network site or page? 64% 67% 58% www.borrellassociates.com 45% © Borrell Associates, Inc. SMB Survey Q1 2011 Q3 2010 Q4 2010 Q1 2011 Q2 2011
  • 21. www.borrellassociates.com SMBs Online Spending
  • 22. SMBs use of Social Marketing Platforms www.borrellassociates.com
  • 23. Business Category Leaders in Social www.borrellassociates.com
  • 24. SMBs Measure of Social Networking Success www.borrellassociates.com
  • 26. Likely to include mobile in 2011? Percent n Very likely 12.4% 604 www.borrellassociates.com Somewhat likely 23.5% 1,142 Not very likely 30.0% 1,457 Not at all likely 22.4% 1,086 Don’t know 11.6% 563 Total 100.0% 4,852
  • 27. U.S. Total Mobile Ad $ in Perspective 2011 www.borrellassociates.com “Stationary” Online Ad Spend Online Ad $38.7 B Offline Ad Spending Spending $182.1 B $48.9 B
  • 28. Mobile – Local vs. National Ad Spending National Local $35 www.borrellassociates.com $30 $25 ($ Billion) $20 $15 $10 $5 $- '10 '11 '12 '13 '14 '15 '16
  • 29. Local Mobile Ad Formats 2010/2011 $900 $800 $700 www.borrellassociates.com $600 Email Audio ($ Million) $500 Targeted Display $400 Video $300 RoS Display Search $200 $100 $- 2010 2011
  • 30. Local Mobile Formats 2010-2016 $20 $18 Email $16 www.borrellassociates.com Audio $14 $12 ($ Billion) RoS Display $10 $8 Video $6 $4 Search $2 Targeted $0 Display '10 '11 '12 '13 '14 '15 '16
  • 32. Local Online Advertising – Historic Shares 100% 90% 80% Other 70% www.borrellassociates.com Local Cable 60% Directories 50% 40% Radio 30% Broadcast TV 20% Newspapers 10% Pureplay 0% 2002 2003 2004 2005 2006 2007 2008 2009 2010
  • 33. U.S. Local, Online Ad Formats, 2011/2016 $18 $30 $16 $1,509 Targeted $25 Targeted $14 Display Display www.borrellassociates.com $12 Static $20 $14,596 Static $5,288 Display/RoS Display/RoS $10 Paid Search $15 Paid Search $8 $2,144 $6 $5,615 Direct/Email $10 Direct/email $4,210 $4 $643 $629 Video $5 Video $2 $2,401 $4,491 $ $817 Audio $ Audio 2011 ($ in Billions) 2016
  • 34. Targeted Ads 1. IP-based geographical 2. Search 3. Explicit Profile Data www.borrellassociates.com 4. Behavioral (Implicit Profile Data) 5. Mobile/Location-based 6. Contextual
  • 35. IP-based geo-targeting  As determined by a user’s IP address  Used for local advertisers to reach their audience www.borrellassociates.com  25-50 miles accuracy  Better suited for regional advertisers to reach DMA level
  • 36. Search targeting  Used when searching for places, businesses, housing, entertainment, etc.  Based on querying www.borrellassociates.com  Allows for highly relevant advertising  Performs well, high value
  • 37. Explicit Profile Data Targeting  Registration quality data  Collected either offline or online  Data may be associated with a cookie www.borrellassociates.com  Not about where user has been but what they have said about themselves  First party data commands a premium over third party data
  • 38. Behavioral (Implicit Profile Data)  Based on profiles that are inferred from an individual user’s technical footprint and viewing behavior www.borrellassociates.com  Data collected through online activities – specific pages, searches, CTs  Used in conjunction with Explicit Profile Data  Higher probability of user interest  Higher ad rates, CPA, PPC
  • 39. Mobile/Location-based Targeting  Targeting through mobile devices – smartphones, GPS (tablets), some laptops  Confirmed location (GPS) www.borrellassociates.com  Most available ad inventory has only DMA- level targeting  Confirmed-location targeting is extremely accurate
  • 40. Contextual Targeting  Based on content being viewed on an individual Web page  Based on geography and the target www.borrellassociates.com  Can range from niche to mass  Accurate, commands higher price  Sometimes layered with IP targeting
  • 42. Local Online Ad Spending Birmingham-Hoover $100.0 $90.0 $80.0 $91.6 www.borrellassociates.com $70.0 $60.0 ($ in Millions) $50.0 $40.0 $53.0 $30.0 $20.0 $10.0 $0.0 2011 2016
  • 43. Online Ad Formats 2011/2016 $60 $100 $90 $50 $5.2 Targeted Targeted Display $80 Display www.borrellassociates.com Static $70 Static $40 $17.5 $50.4 Display/RoS $60 Display/RoS $30 Paid Search $50 Paid Search $40 $7.1 $20 $19.5 Direct/Email $30 Direct/email $14.6 $20 $2.0 $10 $1.9 Video Video $8.1 $10 $15.1 $0 $0 $2.5 Audio Audio 2011 2016 ($ in Millions)
  • 44. Top Online Business Categories 2016 Birmingham-Hoover General Merchandise Stores $21.36 Automotive Sales $12.59 www.borrellassociates.com Furniture Sales $6.25 Food Stores - Retail $3.82 Real Estate Services $3.47 Recruitment $3.16 Retail Home Improvement $1.94 $0.0 $5.0 $10.0 $15.0 $20.0 $25.0 ($ in Millions)
  • 45. © 2011 Borrell Associates Inc.
  • 46. Under Siege from Ad Sellers Q4 Q1 Q2 Q3 2010 2011 2011 2011 Avg # of AEs www.borrellassociates.com contact you per month 23 25 20 24 Sales pitches © Borrell Associates, Inc. SMB Survey Q1 2011 taken per month 7 7 8 8
  • 47. U.S. 2010 to 2011 Online Ad Spending Change 40% 30% www.borrellassociates.com 20% 10% 0% Less likely to buy More likely to buy
  • 48. Marketing Advisors Which of these types of information sources do you use to find out about new advertising www.borrellassociates.com and marketing opportunities? © Borrell Associates, Inc. SMB Survey Q1 2011
  • 49. Confidence in rep ad package advice 50% 40% www.borrellassociates.com 30% 20% © Borrell Associates, Inc. SMB Survey Q1 2011 10% 0% Very Somewhat Not very Not at all Do not Don't confident confident confident confident have print know rep
  • 50. Effort seen in reps to listen & understand 60% 50% 40% www.borrellassociates.com 30% © Borrell Associates, Inc. SMB Survey Q1 2011 20% 10% 0% A great deal Some effort Not very No effort at Don’t know of effort much effort all
  • 51. What can local media do?  Be consultants, educators  Develop ad-centric sites  Participate in promotions  Go after non-traditional advertisers © 2011 Borrell Associates Inc.
  • 52. Thank You Peter Conti, Executive VP Borrell Associates Inc. pconti@borrellassociates.com Phone: 804-360-9434 © 2011 Borrell Associates Inc. All Rights Reserved

Notes de l'éditeur

  1. Showed up at the winners house with a camera crew and a big check, Publishers Clearinghouse Style. Had a big “Winner Revealed” and a big new kitchen reveal.
  2. How likely is it that you will incorporate mobile elements in your advertising and marketing efforts to reach potential customers in 2011?
  3. In an average month, how many total attempts do you think are made to speak with or reach you about any advertising opportunity of any sort? In an average month, with how many advertising sales people do you speak, in person or on the phone, among these in-coming efforts?
  4. Which of these types of information sources do you use to find out about new advertising and marketing opportunities?
  5. How confident would you be in advice your print representative might be able to offer on opportunities to place advertising in other media, including online, as part of a package that print rep was selling to you?
  6. How much effort do you think advertising reps put into listening and understanding your needs?