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Opportunities & Challenges in Cloud
Computing
Shailabh Nagar
IBM



Jan 2009
The Cloud has 5 distinct layers and value propositions. Very significant opportunities exist above
 the infrastructure level, where much of the cloud discussion has been focused previously.




                                                                                                     2
Evolving a cloud definition
 IT Customers:                                                        IT Analysts:
 - Flexible pricing / business models                                 - Variable pricing
 - Outsourced, on demand                                              - No long term commitments
   provisioning                                                       - Hosted, on dem. provisioning
 - Unlimited scaling                                                  - Massive, elastic scaling
 - SW developer platform                                              - Standard Internet technology
 - Flexible                                                           - Abstracted infrastructure
                                                                      - Service-oriented
                                        Common Attributes of Clouds
                                                Elastic scaling
                                              Rapid provisioning
                                            Advanced virtualization
                                               Flexible pricing

Press:                                                                Financial Analysts:
- Pay by consumption                                                  - Utility pricing
- Lower costs                                                         - Hosted, a-a-s provisioning
- On demand provisioning                                              - Parallel, on demand processing
- Grid and SaaS combination                                           - Scalable
- Massive scaling                                                     - Virtualized, efficient infrastructure
- Efficient infrastructure                                            - Flexible
- Simple and easy




                                                                                                           3
Cloud Computing is a model of shared network-delivered services, both public and private, in which
the user sees only the service, and need not worry about the implementation or infrastructure



                                                             Consumable web-
        People
                           Standard Internet
       Services
                                                             delivered services
                             technologies
                                                          requiring no installation,
                                                               minimal setup
      Business
                            Important roles for both
      Services
                              public and private                           Rapid provisioning
                                   clouds.
     Application
      Services
                                                         Service layers separated by
                                                            clean APIs, enabling
                              Flexible pricing
                                                                composition.
       Platform
       Services

                                  Built on radically
                                                                                    Elastic scaling
                              scalable, manageable,
    Infrastructure
                              virtualized IT resources                    Advanced
       Services
                                                                         virtualization


                                                                                                      4
Cloud Computing Definition: Another view
                  End Users / Requestors
                                                              • New combinations of
                                                                services to form
                                                                differentiating value
    Government/                                   Consumers
                              Industry                          propositions at lower
     Academics      (Startups/ SMB/ Enterprise)                 costs in shorter time

                                                              • Cloud applications
                                                                enable the simplification
          INNOVATIVE BUSINESS MODELS                            of complex services
                                                              • A cloud computing
                                                                platform combines
                                                                modular components
                  SIMPLIFIED SERVICES                           on a service oriented
                                                                architecture

                                                              • An “Elastic” pool of high
                          Public Cloud                          performance virtualized
                                                                compute resources

                                                              • Internet protocol based
                    Enterprise Cloud                            convergence of networks
                                                                and devices




                                                                                            5
There are major opportunities at all levels of the stack, and the Cloud will grow rapidly at the top layers
                        Cloud
                       (Application, Business and People)




                                                                                                    Answer




                                                                                                                    Live Mesh
                       ‘People’ Services                                                            Health   BETA
Service Cloud Layers




                       Business Services

                       Application Services

                       Platform Services




                       Infrastructure Services
                                                                                                                           2009
                                                                                                2006
                                                                     2000
                                  Static, dedicated, outsourced              Network-delivered, off-premises        Shared, automated, dynamic
                                                                                                                                             6
The Cloud has 5 distinct layers and value propositions. Very significant opportunities exist above
 the infrastructure level, where much of the cloud discussion has been focused previously.


The Cloud model can be truly disruptive if it can reduce the IT operational expenses of
 enterprises: development, management, integration, and energy consumption.




                                                                                                     7
IT Operational Challenges
                              Rising operational costs of systems and networking
                Costs &
                Service       Explosion in volume of data and information
                Delivery
                              Difficulty in deploying new applications and services

                              Security of your assets and your clients’ information
                Business
                Resiliency    Landslide of compliance requirements and government mandates
                & Security
                              Systems and applications need to be available

                              Rising energy costs and rising energy demand
                Energy
                              Power and thermal issues inhibit operations
                Efficiency
                              Environmental compliance and social responsibility

                              Unpredictable workload characteristics
                Changing
                application   Manage fast growth of “smart” objects and data volumes
                models
                              Need maximum flexibility for real time interaction

                                                                                         8
Cloud technologies offer operational expense reductions at all layers


                          • People cloud, tagging, wisdom of crowds
        People
                          • Break linear relationship between revenue and labor costs
       Services




      Business            • Businesses (i.e. Telco) can easily experiment with new services
      Services
                          • Time-to-value of new services greatly decreased


                          • Improved consumability via Web delivery of apps and services
     Application
                          • Web-resident development, deployment, update, app management
      Services
                          • Easy app composition reduces development costs



       Platform
                          • Deployment technologies uncouple service deployment from hardware.
       Services



                          • Ensembles simplify hardware (server / stg / network) management.
    Infrastructure
                          • Virtual image management contains scaling costs of update, etc.
       Services
                          • Power and heat management reduce energy costs / emissions

                                                                                                 9
Global Annual IT Spending
          Estimated US$B 1996-2010
300       Power and Cooling Costs
          Server Mgt and Admin Costs
250
          New Server Spending
200
                                                          Uncontrolled system
150
                                                          management costs
100
                                                          Steady CAPEX spend:
 50
                                                          Not the key problem to address
$0B




      Industry hypothesis is that clouds will be driven by scale.
      However to capitalize on this, providers must address the server management
      cost problem, not just CAPEX


                                                                                           10
Business Case Results: IBM TAP Cloud Deployment
TAP - The Technology Adoption Program is IBM's new model for managing technology to drive innovation

                                             With Cloud
          Without Cloud
                                                                                      Business Case Results
                    New
100%
                                                                                      Annual savings: 87%
                Development
                                                      Liberated
                                                                                      Payback Period: 32 days
                                                 funding for new
                  Software
                                                                       Strategic      Return On Investment (ROI): 2673 %
                                                   development,
                   Costs
                                                                       Change
                                                  transformation
                                                                       Capacity
                                                   investment or
                    Power                           direct saving
                    Costs


Current                                          Deployment (1-time)
     IT        Labor Costs
 Spend        (Operations and                         Software
                                                       Costs
               Maintenance)

                                                    Power Costs
                                                      (- 88.9%)        Hardware, labor &
                                                                       power savings
                 Hardware                           Labor Costs        reduced annual cost
                   Costs                             ( - 80.7%)        of operation by
                (annualized)                                           86.7%
                                                  Hardware Costs
                                                     ( - 88.7%)

       Note: 3-Year Depreciation Period with 10% Discount Rate




                                                                                                                           11
Benefits of a Services-oriented Cloud – Application development
     • Enterprise application development with Websphere 7.0
                     Traditional native approach                             Cloud-based deployment
                                                              • Order on cloud service (< 1min)
         • OS installation =~ 1 hour
                                                              • Deploy appliance to target and activate (7 min)
         • WAS download + unzip + install = 8 + 5 + 35 = 48
                                                              WAS cell ready to deploy application = 8 min
           min



     • Web2.0 application development with Linux, Apache, MySQL, PHP (LAMP)

                     Traditional native approach                             Cloud-based deployment
                                                              • Order on cloud service (< 1min)
         • OS installation (1 hr)
                                                              • Deploy XAMPP appliance to target and activate (6
         • Apache download, install, config =~ 30 min
                                                                min)
         • MySQL =~ 30 min, PHP =~ 30 min, Perl =~ 30 min
                                                              LAMP stack ready to deploy application: ~ 7 min
         • Admin tools =~ 1 hr
         Ready to use: ~ 4 hrs


                                                              •   Access to service offering content from service
 •    Resource procurement, setup, and provisioning
                                                                  catalog
 •    Management and monitoring of virtualized                •   Standardized deployment with less human error
      infrastructure
                                                              •   Accelerated provisioning and on-boarding for new
                                                                  customers
 •    Manual on-boarding onto new applications and
      services                                                •   No procurement and management of infrastructure


                                                                                                                     12
The Cloud has 5 distinct layers and value propositions. Very significant opportunities exist above
 the infrastructure level, where much of the cloud discussion has been focused previously.


The Cloud model can be truly disruptive if it can reduce the IT operational expenses of
 enterprises: development, management, integration, and energy consumption.



The challenge is in achieving the operational expense reduction at all layers of the cloud at a
 sufficient scale. We’ve been here before and opportunity is knocking once more !




                                                                                                     13
Cloud management services. A layer of management services will be required to
provide enterprise-level QoS transparently, from both intranet and public clouds.

 Using Cloud services does not free the service user from all management requirements.




                                Confidential Data                       Encrypted/anonymized data
CRM application


                                                                                                    Public/
                                                                                                    Private
                                                                                                    Clouds

                                                                               Primary service
 Core business                     HA service
  application
                                                                                                 Public cloud
                                                                               Backup service


   Analytics
   application

                                   Dashboard, PD…
                                                                                                     Non-cloud

                                                                                                                 14
Architectural Model for Cloud Computing
                                                                                                                Service
Service Request &                           IT Infrastructure & Application                              Creation & Deployment
   Operations                                           Provider


                                                                                                                Virtual Image
   End User                                        Datacenter                                                   Management
                                                 Service Management
   Requests
                                                  Infrastructure
  & Operators              Access User Request Management/Self Service Portal
                           Services
                                             Service Lifecycle Management
                                                                                                                   Design
                                                                                    Service Catalog,
                                                                                                                   & Build
                    Image Lifecycle                           Performance         Availability/Backup/
                                                                                        Component
                                            Provisioning
                     Management                               Management                Restore
                                                                                           Library
                     Security: Identity, Access, Integrity,          Usage               License
                                                                   Accounting         Management
                       Isolation, Audit & Compliance
                                                                                                                Image Library
                                                                                                                   (Store)
                    Cloud Administrator
                    Service Oriented Architecture                    Information Architecture

      …                                         Optimized Middleware
                        (image deployment, integrated security, workload mgmt., high-availability)
                                                                                                                Depl

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Opportunites and Challenges in Cloud COmputing

  • 1. Opportunities & Challenges in Cloud Computing Shailabh Nagar IBM Jan 2009
  • 2. The Cloud has 5 distinct layers and value propositions. Very significant opportunities exist above the infrastructure level, where much of the cloud discussion has been focused previously. 2
  • 3. Evolving a cloud definition IT Customers: IT Analysts: - Flexible pricing / business models - Variable pricing - Outsourced, on demand - No long term commitments provisioning - Hosted, on dem. provisioning - Unlimited scaling - Massive, elastic scaling - SW developer platform - Standard Internet technology - Flexible - Abstracted infrastructure - Service-oriented Common Attributes of Clouds Elastic scaling Rapid provisioning Advanced virtualization Flexible pricing Press: Financial Analysts: - Pay by consumption - Utility pricing - Lower costs - Hosted, a-a-s provisioning - On demand provisioning - Parallel, on demand processing - Grid and SaaS combination - Scalable - Massive scaling - Virtualized, efficient infrastructure - Efficient infrastructure - Flexible - Simple and easy 3
  • 4. Cloud Computing is a model of shared network-delivered services, both public and private, in which the user sees only the service, and need not worry about the implementation or infrastructure Consumable web- People Standard Internet Services delivered services technologies requiring no installation, minimal setup Business Important roles for both Services public and private Rapid provisioning clouds. Application Services Service layers separated by clean APIs, enabling Flexible pricing composition. Platform Services Built on radically Elastic scaling scalable, manageable, Infrastructure virtualized IT resources Advanced Services virtualization 4
  • 5. Cloud Computing Definition: Another view End Users / Requestors • New combinations of services to form differentiating value Government/ Consumers Industry propositions at lower Academics (Startups/ SMB/ Enterprise) costs in shorter time • Cloud applications enable the simplification INNOVATIVE BUSINESS MODELS of complex services • A cloud computing platform combines modular components SIMPLIFIED SERVICES on a service oriented architecture • An “Elastic” pool of high Public Cloud performance virtualized compute resources • Internet protocol based Enterprise Cloud convergence of networks and devices 5
  • 6. There are major opportunities at all levels of the stack, and the Cloud will grow rapidly at the top layers Cloud (Application, Business and People) Answer Live Mesh ‘People’ Services Health BETA Service Cloud Layers Business Services Application Services Platform Services Infrastructure Services 2009 2006 2000 Static, dedicated, outsourced Network-delivered, off-premises Shared, automated, dynamic 6
  • 7. The Cloud has 5 distinct layers and value propositions. Very significant opportunities exist above the infrastructure level, where much of the cloud discussion has been focused previously. The Cloud model can be truly disruptive if it can reduce the IT operational expenses of enterprises: development, management, integration, and energy consumption. 7
  • 8. IT Operational Challenges Rising operational costs of systems and networking Costs & Service Explosion in volume of data and information Delivery Difficulty in deploying new applications and services Security of your assets and your clients’ information Business Resiliency Landslide of compliance requirements and government mandates & Security Systems and applications need to be available Rising energy costs and rising energy demand Energy Power and thermal issues inhibit operations Efficiency Environmental compliance and social responsibility Unpredictable workload characteristics Changing application Manage fast growth of “smart” objects and data volumes models Need maximum flexibility for real time interaction 8
  • 9. Cloud technologies offer operational expense reductions at all layers • People cloud, tagging, wisdom of crowds People • Break linear relationship between revenue and labor costs Services Business • Businesses (i.e. Telco) can easily experiment with new services Services • Time-to-value of new services greatly decreased • Improved consumability via Web delivery of apps and services Application • Web-resident development, deployment, update, app management Services • Easy app composition reduces development costs Platform • Deployment technologies uncouple service deployment from hardware. Services • Ensembles simplify hardware (server / stg / network) management. Infrastructure • Virtual image management contains scaling costs of update, etc. Services • Power and heat management reduce energy costs / emissions 9
  • 10. Global Annual IT Spending Estimated US$B 1996-2010 300 Power and Cooling Costs Server Mgt and Admin Costs 250 New Server Spending 200 Uncontrolled system 150 management costs 100 Steady CAPEX spend: 50 Not the key problem to address $0B Industry hypothesis is that clouds will be driven by scale. However to capitalize on this, providers must address the server management cost problem, not just CAPEX 10
  • 11. Business Case Results: IBM TAP Cloud Deployment TAP - The Technology Adoption Program is IBM's new model for managing technology to drive innovation With Cloud Without Cloud Business Case Results New 100% Annual savings: 87% Development Liberated Payback Period: 32 days funding for new Software Strategic Return On Investment (ROI): 2673 % development, Costs Change transformation Capacity investment or Power direct saving Costs Current Deployment (1-time) IT Labor Costs Spend (Operations and Software Costs Maintenance) Power Costs (- 88.9%) Hardware, labor & power savings Hardware Labor Costs reduced annual cost Costs ( - 80.7%) of operation by (annualized) 86.7% Hardware Costs ( - 88.7%) Note: 3-Year Depreciation Period with 10% Discount Rate 11
  • 12. Benefits of a Services-oriented Cloud – Application development • Enterprise application development with Websphere 7.0 Traditional native approach Cloud-based deployment • Order on cloud service (< 1min) • OS installation =~ 1 hour • Deploy appliance to target and activate (7 min) • WAS download + unzip + install = 8 + 5 + 35 = 48 WAS cell ready to deploy application = 8 min min • Web2.0 application development with Linux, Apache, MySQL, PHP (LAMP) Traditional native approach Cloud-based deployment • Order on cloud service (< 1min) • OS installation (1 hr) • Deploy XAMPP appliance to target and activate (6 • Apache download, install, config =~ 30 min min) • MySQL =~ 30 min, PHP =~ 30 min, Perl =~ 30 min LAMP stack ready to deploy application: ~ 7 min • Admin tools =~ 1 hr Ready to use: ~ 4 hrs • Access to service offering content from service • Resource procurement, setup, and provisioning catalog • Management and monitoring of virtualized • Standardized deployment with less human error infrastructure • Accelerated provisioning and on-boarding for new customers • Manual on-boarding onto new applications and services • No procurement and management of infrastructure 12
  • 13. The Cloud has 5 distinct layers and value propositions. Very significant opportunities exist above the infrastructure level, where much of the cloud discussion has been focused previously. The Cloud model can be truly disruptive if it can reduce the IT operational expenses of enterprises: development, management, integration, and energy consumption. The challenge is in achieving the operational expense reduction at all layers of the cloud at a sufficient scale. We’ve been here before and opportunity is knocking once more ! 13
  • 14. Cloud management services. A layer of management services will be required to provide enterprise-level QoS transparently, from both intranet and public clouds. Using Cloud services does not free the service user from all management requirements. Confidential Data Encrypted/anonymized data CRM application Public/ Private Clouds Primary service Core business HA service application Public cloud Backup service Analytics application Dashboard, PD… Non-cloud 14
  • 15. Architectural Model for Cloud Computing Service Service Request & IT Infrastructure & Application Creation & Deployment Operations Provider Virtual Image End User Datacenter Management Service Management Requests Infrastructure & Operators Access User Request Management/Self Service Portal Services Service Lifecycle Management Design Service Catalog, & Build Image Lifecycle Performance Availability/Backup/ Component Provisioning Management Management Restore Library Security: Identity, Access, Integrity, Usage License Accounting Management Isolation, Audit & Compliance Image Library (Store) Cloud Administrator Service Oriented Architecture Information Architecture … Optimized Middleware (image deployment, integrated security, workload mgmt., high-availability) Depl