1. Lean-Kanban Europe 2010 End-to-end flow
From idea to implementation
Creating d t
C ti end-to-end fl d flow i
in
project organisations
Lean-Kanban Europe
Antwerpen, September 2010
www.TeamProsource.eu
www.TeamProsource.eu
Accelerated projects and services flow through 360°improvement
360°diagnostic and
improvement to accelerate
the flow of projects and services
A competence improvement
platform,
platform including public training
training,
in-company training programmes,
and coaching
Flexible staffing of highly skilled
resources with quality guarantee
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 2
(c) TeamProsource 2010 1

2. Lean-Kanban Europe 2010 End-to-end flow
Accelerated projects and services flow through 360°improvement
Let s
Let's enter into a
dialogue, shall we?
TeamProsourceEU
TeamProsource LinkedIn company page
TeamProsource LinkedIn group
ProsourceAcademy LinkedIn group
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 3
Lange wapper
(aka Osterweel verbinding)
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 4
(c) TeamProsource 2010 2

3. Lean-Kanban Europe 2010 End-to-end flow
From idea to implementation
discovery delivery
Understand what to deliver Deliver according commitment
Business Engineering
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 5
Feedback and feed forward
discovery delivery
Understand what to deliver Deliver according commitment
Misinformed commitment
Failure load
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 6
(c) TeamProsource 2010 3

4. Lean-Kanban Europe 2010 End-to-end flow
Flow
discovery delivery
Understand what to deliver Deliver according commitment
FLOW
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 7
Even bigger feedback loops
discovery delivery
Understand what to deliver Deliver according commitment
FLOW
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 8
(c) TeamProsource 2010 4

5. Lean-Kanban Europe 2010 End-to-end flow
End-to-end flow
discovery delivery
Understand what to deliver Deliver according commitment
FLOW
FLOW
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 9
… linearly or iteratively
Linear Iterative
• The user is engaged at the • The user is continuously involved in
beginning and at the end the project
• The needs are discovered at the • The needs are discovered
start and the results of the project incrementally and project results are
are delivered at the end also delivered incrementally
• Benefits are realised (long) after the • Benefits are realised incrementally
project has ended during the project
Implementation Discovery
Implement
Discovery Strategy Delivery
ation
Delivery Strategy
End-to-end flow | Lean-Kanban Belgium 2010 www.TeamProsource.eu 10
(c) TeamProsource 2010 5

6. Lean-Kanban Europe 2010 End-to-end flow
One size fits all … or not?
Every project is unique …
… but some are more
unique than others!
Become the 360° PM | PMI BeNeLux 2010 www.TeamProsource.eu 11
End-to-end
kanban so that
projects flow
through the
organisation
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 12
(c) TeamProsource 2010 6

7. Lean-Kanban Europe 2010 End-to-end flow
Delivery starts with an informed commitment
• The supplier shall
provide that all of
user data is to be
recoverable to within
one working day,
with 99.9 percent
p
reliability.
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 13
… rapidly converges
Inspiration.: http://Alistair.Cockburn.us
Knowledge growing Business value growing
(risk reduction)
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu time
14
(c) TeamProsource 2010 7

8. Lean-Kanban Europe 2010 End-to-end flow
…by eliminating risks and options
Step-wise refinement allows you to
move from vague idea to realization
eliminating risks and options as
you go.
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 15
This has led to kanban for delivery
• Value stream of
products in different
stages of
development
• Limit work-in-
progress
• Pull of work Pull of work through
WIP constraints
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 16
(c) TeamProsource 2010 8

9. Lean-Kanban Europe 2010 End-to-end flow
Delivery kanban
WIP Limit
Training 2 2 1
Proposals
Scope Elaborate Realize Done
pull pull pull
Scope Elaborate Training
content content delivery
package
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 17
Discovery generates options
Discovery prepares informed
commitment by generating options.
i b i i
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 18
(c) TeamProsource 2010 9

10. Lean-Kanban Europe 2010 End-to-end flow
…finding what you are not looking for
Ref.: Front End of Innovation, Peter A. Koen, Ph.D.
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 19
Serendipity can be shaped
Serendipity can
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu be shaped 20
(c) TeamProsource 2010 10

11. Lean-Kanban Europe 2010 End-to-end flow
Be prepared to scale fast
Pivot point
Delivers nearly
no knowledge
(or risk reduction)
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu time
21
Requirements for a kanban for discovery
• Reliably produces (high value) options
– Requisite variety of options to start with
– Manage the cost of failure
• Value stream with
– many low effort options at the start
– Few high effort options at the end
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 22
(c) TeamProsource 2010 11

12. Lean-Kanban Europe 2010 End-to-end flow
Training discovery kanban
Minimal options
p
Training 5 2 1
ideas
Speculate Explore Adapt Done
Cancel
pull pull
Customer Market Full
validation probe marketing
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 23
Training discovery kanban
Minimal options
p
Training 5 2 1
ideas Visualize workflow
option flow
Speculate Explore Adapt Done
Ensure minimal options
Limit work in progress
Measure & manage flow
Make process policies explicitCancel
pull pull
Use models to recognize improvement
Customer Market Full
validation opportunities
probe marketing
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 24
(c) TeamProsource 2010 12

13. Lean-Kanban Europe 2010 End-to-end flow
Reflection
• Avoid
– Discovery = brainstorming
– Under pressure generate more options
– Being to tied up in long shot opportunities
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 25
End-to-end flow
discovery
y delivery
y
• Value stream of • Value stream of
options products
• Ensure minimal • Limit work-in-
options progress
• Pull of options • Pull of work
End-to-end flow | Lean-Kanban Europe 2010 www.TeamProsource.eu 26
(c) TeamProsource 2010 13

14. Lean-Kanban Europe 2010 End-to-end flow
patrick.steyaert@teamprosource.eu
Follow us on 360°Project Manager LinkedIn group
http://www.linkedin.com/groups?gid=3177436
End-to-end flow | Lean-Kanban Europe 2010
www.TeamProsource.eu
www.TeamProsource.eu 27
(c) TeamProsource 2010 14