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AIDSTAR-One | CASE STUDY SERIES                                                                                                               August 2011

More Than Just HIV Prevention
Outreach to Most-at-Risk Populations Through SIDC in
Lebanon


                                                            T
                                                                  he inside of the van is hot. It is summer, and the battery-
                                                                  powered fan is doing its best to move the humid air around,
                                                                  but Kareem1 continues to sweat. The tall, heavyset Beirut
                                                            resident scratches at the tattoo on his calf, then fidgets with his
                                                            clothing. Kareem is trying to focus on what the counselor is saying
                                        Photo by Maha Aon




                                                            about HIV and hepatitis, but he drifts away every few minutes. He
                                                            pulls out a string of blue prayer beads from his pocket and begins
                                                            shuffling them, but the heroin he injected half an hour ago makes it
                                                            difficult for him to concentrate.
A voluntary counseling and testing
van parked on the Beirut corniche
offers HIV and hepatitis testing and                        Kareem has come to the Soins Infirmiers et Développement
information.                                                Communautaire (SIDC) van to get an HIV test and some unused syringes.
                                                            The van is parked under a bridge in the Burj Hamoud district, an impromptu
                                                            parking lot in the crowded city. Kareem had been clean for about 18 months
                                                            after a nine-month stay at a nongovernmental organization (NGO) treatment
                                                            center, but started reusing six months ago. He heard about the mobile
                                                            center and its services from an outreach worker.

                                                            At 28 years old, Kareem has veered far off the path of Lebanese social
                                                            norms, which dictate that a man his age should be the head of a family,
                                                            earning his own living. He stretches out his arm to show the counselor
                                                            the round bulbs of clotted blood. He needs larger syringes, “I’m sorry
                                                            that you are seeing me this way,” he says to the counselor. Forty minutes
                                                            later, Kareem steps out of the van with a smile on his face. He has tested
                                                            as HIV-negative.

                                                            In Lebanon, NGOs such as SIDC are now working with the government
By Maha Aon
                                                            to reach stigmatized and hidden populations whose very existence—as
                                                            drug users, sex workers, or men who have sex with men (MSM)—is

                                                            Names have been changed for anonymity.
                                                            1

AIDSTAR-One
John Snow, Inc.
1616 North Ft. Myer Drive, 11th Floor                       This publication was produced by the AIDS Support and Technical Assistance Resources
Arlington, VA 22209 USA                                     (AIDSTAR-One) Project, Sector 1, Task Order 1.
Tel.: +1 703-528-7474                                       USAID Contract # GHH-I-00-07-00059-00, funded January 31, 2008.
Fax: +1 703-528-7480                                        Disclaimer: The author’s views expressed in this publication do not necessarily reflect the views of the United States
www.aidstar-one.com                                         Agency for International Development or the United States Government.
AIDSTAR-One | CASE STUDY SERIES


illegal. These groups suffer the biggest brunt of the                           treatment, and care to these populations (Joint U.N.
HIV epidemic in many parts of the world, yet they                               Programme on HIV/AIDS [UNAIDS] 2009a, 2009b;
represent only a fraction of those accessing public                             World Health Organization 2005).
services. The outreach conducted by these NGOs
highlights the intrinsic link between HIV and numerous                          Successful outreach to most-at-risk populations
health problems, including sexually transmitted                                 (MARPs) recognizes the sociocultural context and
infections (STIs) and hepatitis C. It also shows                                particularly the gendered norms in which MARPs
how work on HIV can inspire social movements                                    live. It aims to strengthen access to basic services
challenging such issues as gender norms and human                               through a human rights-based approach, empowers
rights violations. The story of SIDC and its partners                           clients to improve their socio-economic status,
presents a living example of the daily successes and                            reduces violence, and educates service providers
failures associated with an outreach program, the hard                          on intersections of gender and HIV risk as well as
work involved in gaining the trust of target populations,                       strategies to reduce stigma and discrimination. To
and the challenges of scaling up to ensure sustainable                          achieve this, outreach workers raise awareness of
national coverage.                                                              how gender norms can increase HIV risk; deliver
                                                                                basic information on HIV, hepatitis, and other STIs;
                                                                                offer counseling to support positive behavior change,
Prevention for Most-at-Risk                                                     such as correct and consistent use of condoms
                                                                                and sterile injecting equipment; and distribute free
Populations                                                                     condoms, syringes, and lubricants. Outreach workers
                                                                                also support clients’ efforts to take charge of their
People who inject drugs (PWID), sex workers,                                    lives by improving their condom negotiation skills,
and MSM are identified by the U.S. President’s                                  referring them to vocational training as appropriate,
Emergency Plan for AIDS Relief as populations most                              and discussing actions to take in cases of violence.
at risk of HIV infection. Global guidance stresses the                          They also provide referrals to such key services as
importance of tailoring gender-sensitive prevention,                            HIV testing or treatment. Outreach is most successful
                                                                                when conducted by peers or individuals who have
                                                                                access to and are trusted by the MARP communities.
                                                                                International experience shows that programs
                                                                                must also address structural issues that reinforce
                                                                                practices that directly or indirectly promote stigma,
                                                                                discrimination, and violence towards MARPs. Longer-
                                                                                term programming aimed at addressing these legal
                                                                                and social constraints related to social and gender
                                                                                norms should complement outreach to MARPs.
                                                            Photo by Maha Aon




                                                                                The Lebanese Context
                                                                                With a population of over 4 million, Lebanon has an
                                                                                estimated 3,000 persons living with HIV. Reported
Packages distributed by outreach workers include male
condoms, lubricant packs, material on HIV/STIs/hepatitis,                       HIV cases indicate a 4:1 male-to-female ratio, with
and injecting equipment.                                                        sexual transmission as the main mode of infection


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(87 percent; National AIDS Control Programme,                  study only 15 percent of female sex workers said
Ministry of Public Health 2010). National adult                they would stop a sexual relationship when faced
prevalence is approximately 0.1 percent. However,              with violence, mainly because of their need for the
what appears to be a low level of HIV is not                   income or their sense of disempowerment (National
necessarily the whole picture of HIV in Lebanon. As            AIDS Control Programme, Ministry of Public Health
global experience shows, such national-level data              2008).
may mask the potential for smaller but more intense
epidemics within certain communities or regions of             The national HIV strategy has designated MARPs—
the country.                                                   specifically MSM, PWID, and sex workers—a
                                                               priority for Lebanon’s HIV programming efforts, and
As in many parts of the world, those most vulnerable           there is a national push to include MARPs in such
to HIV in Lebanon are likely to experience                     key processes as national strategic planning. The
marginalization and stigma because of their                    national HIV strategy highlights MARPs in three of its
sexuality, gender identity, or illegal behavior, such          four priority areas: human rights, advocacy (to review
as drug use and sex work. Although there is no law             policies and legislation related to MARPs), prevention
against homosexuality, an article in the national              (to promote voluntary counseling and testing [VCT],
penal code outlaws “sexual intercourse contrary                and to work on the prevention of HIV and STIs
to nature,” which many consider to be a reference              among the three MARPs), and surveillance (to
to homosexual intercourse. These populations                   develop second-generation surveillance strategies
also face serious stigma within their communities              targeting MARPs).
because they are seen to deviate from accepted
gender, sexuality, and social norms.

National government and nongovernmental
                                                               SIDC: Outreach to Those
partners in Lebanon recognize this situation and               Most at Risk
the consequent increased HIV infection risk among
marginalized populations. Indeed, research indicates           The SIDC outreach program began in 2001 as a
high risk rates: 43 percent of female sex workers do           collaboration with the National AIDS Program (NAP).
not use condoms with irregular clients (clients who            A decade earlier, SIDC volunteers began noticing
may only visit the sex worker once or infrequently),           drug use issues in their districts and contacted the
43 percent of PWID did not use a condom during                 NAP, which trains youth on HIV and drug use. That
their last sexual intercourse with a partner (non-             same year, SIDC also established a hotline that later
sex worker), and 62 percent of MSM report having               expanded into a counseling center. In 1996, SIDC
sex only with sex workers, which indicates how                 collaborated with the U.N. Office on Drugs and
pervasive male sex work is among MSM (National                 Crime to conduct Lebanon’s first street-based study
AIDS Control Programme, Ministry of Public Health              with drug users. In 1999, at UNAIDS’s request, SIDC
2008). This additionally demonstrates the overlap in           began conducting outreach to PWID, sex workers,
risk among different MARP groups. The distinction              and MSM.
between the groups may be blurred on many
occasions.                                                     SIDC’s goal is to better understand these hidden
                                                               communities, improve their access to services, and
Social and economic pressures also increase the                address social norms that render them vulnerable.
vulnerabilities of MARPs. For example, in one                  An advisory committee that includes the Ministry


                                 More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon   3
AIDSTAR-One | CASE STUDY SERIES


                                      of Interior, Interior Forces, and U.N. agencies supports SIDC outreach
  PEPFAR GENDER                       activities. A network of field workers affiliated with four main partner
  STRATEGIES                          NGOs conduct the outreach (see Figure 1). Funding comes from
  ADDRESSED BY THE                    different sources, starting with the United Nations in 2001; currently,
  SIDC OUTREACH                       the Drosos Foundation and the International HIV/AIDS Alliance provide
  PROGRAM                             funding. Some of the donors have funded the entire program, while
                                      others support only certain program elements or only activities related to
  •	Increasing gender equity in HIV
                                      one of the MARPs.
    programs and services
  •	Addressing harmful gender         The key principles that govern program implementation include
    norms and behaviors               inclusiveness and partnership with the target population, peer education,
  •	Increasing legal protection       harm reduction, flexibility and continuity of activities, capacity building,
                                      experience sharing, partnership development, and confidentiality.
  •	Increasing access to income
    and productive resources.         Most outreach workers are themselves either MSM, former sex
                                      workers, or PWID. Among the factors considered in their selection are
                                      communication, networking, and listening skills; their passion for and
                                      personal belief in the mission and principles of the program; their level of
                                      education; and their reliability.

                                      The outreach workers receive standardized training from SIDC. Gender
                                      norms are an important feature of the training under the topics of
                                      vulnerability to HIV infection, sexuality definitions and nuances, stigma

                                         Figure 1. NGO Implementers of the MARPs Outreach Program



                                                                                                               Helem
                                                                                                              Est. 2001
                                                                                                       Advocacy and services for
                                                                                                         LGBTQI individuals**
                                                                                                        (Outreach focus: MSM)




                                                                Oui pour la Vie                                  SIDC                     Dar al Amal
                                                                   Est. 2008                                   Est. 1987                     Est. 1969
                                                              Humanitarian and                           HIV-related advocacy         Services to sex workers
                                                            social services to local                         and services                (Outreach focus:
                                                                 communties                             (Outreach focus: MSM,              sex workers)
                                                           (Outreach focus: MSM,*                        PWID,* sex workers)
                                                             PWID, sex workers)


                                                                                                           NGO Forum Saida
                                                                                                                 Est. 1993
                                                                                                         Humanitarian and social
                                                                                                       services to local communties
                                                                                                         (Outreach focus: MSM,
                                                                                                           PWID, sex workers)


                                                    * indicates focus on this particular population.
                                      * indicates focus on this particular population.
                                                   ** LGBTQI: lesbian, gay, bisexual, transvestite, queer, and intersex.

                                      ** LGBTQI: lesbian, gay, bisexual, transvestite, queer, and intersex.



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as it relates to gender and sexuality, and gender-               by a VCT counselor. The outreach workers work
based violence (detection, counseling, and referral).            with the counselors to coordinate a schedule of site
The outreach workers also conduct exercises on                   locations and timing that suits their target population.
condom negotiating skills and on how to empower
their clients and build confidence.                              Outreach workers also discuss violence with their
                                                                 clients: how to avoid it and how to address it. In
All outreach workers, regardless of the group                    some cases, an NGO may intervene to assist a
they target or their NGO affiliation, use a unified              client with violence-related issues. In some cases,
monitoring system. Outreach workers complete a                   Dar al Amal, the NGO dealing mainly with female
reporting form after each outreach session, entering             sex workers, provides shelter for sex workers facing
standard data on their target group, discussions, and            physical violence from their pimps. The NGO has
services given. The NGO coordinator transfers the                mediated disputes between sex workers and their
forms to SIDC. SIDC analyzes the data, produces                  pimps and, when needed, brings in the police to
a unified report, and shares it with a wide range of             protect the sex worker.
partners and NAP. All data are disaggregated by sex
and gender, including male, female, and transgender;             If appropriate or the client asks for it, the outreach
as well as by target population, including sex worker,           worker also offers information and advice about
PWID, and MSM. The goal is to help SIDC staff                    vocational training and skill-building opportunities to
understand the gender dimensions of the target                   enhance their income earnings, and may refer the
groups, such as whether certain locations are better             client to one of the NGOs offering such training.
suited to reach female clientele, or if male clients are
more likely than female clients to ask for condoms.              The outreach program is linked to a well-developed
                                                                 referral system, including a telephone hotline. A total
Outreach workers establish relationships with                    of 52 NGOs are members of this referral system,
individuals in their target group and chat with them             offering a range of medical, legal, psychological,
about the services they offer. They find their clients           and social services. These services include, but
through social networks and by visiting locations                are not limited to, raising awareness, testing,
known to be frequented by their target populations.
Selecting outreach workers who possess the
appropriate skills, attitudes, and experience plays a
big role in their ability and readiness to locate and
gain the trust of individuals in the target group.

The outreach workers tell their clients about HIV,
other STIs, and hepatitis, and engage their clients
in discussions about safer-sex behavior, such as
negotiating condom use and dealing with peer
pressure to share needles. The outreach workers
distribute male condoms, lubricants, and syringes,
                                                                                                                                 Photo by SIDC




and inform their target group about where to access
key health, legal, and social services, such as the
SIDC mobile VCT van. The van is equipped with
rapid HIV and hepatitis C testing kits and is staffed          Outreach workers offer handouts and referrals.



                                   More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon                   5
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diagnosis, treatment of infections, drug addiction         8,946 individuals within MARPs. This includes 2,509
and rehabilitation services, social and psychological      MSM (including male sex workers), 3,550 female sex
counseling, legal assistance, and vocational training.     workers, and 2,854 PWID.
Referral NGOs all abide by a unified referral protocol.
SIDC produced a user-friendly referral pack listing
the NGOs, the services they offer, working hours,
and contact details. The outreach workers use              What Worked Well
the packs to refer their target population to the
appropriate NGOs. Referral NGOs complete monthly           Programming for multiple MARPs: One
reporting forms and submit them to SIDC for overall        of the strengths of SIDC’s outreach program is
program monitoring.                                        that it covers three MARPs. This is an effective
                                                           methodology because of the overlap between
Finally, the outreach program is complemented by           groups and the multiple risks that some of them
other activities aimed at changing, in the longer-         are exposed to, such as drug use by sex workers,
term, the environment that contributes to making           or sex work by MSM. This approach reduces
MARPs vulnerable. SIDC and its partners are                transaction costs so that, for example, outreach
conducting a legal review of the laws governing            workers can attend the same training sessions and
such risk behaviors as sex work and homosexuality.         use the same monitoring program and services
Continuous advocacy is conducted with officials, the       referral pack. However, one issue is the correct
media, and the public on these issues to challenge         selection of the NGOs and outreach workers who
gender norms. In addition, some implementing               will work with each group. A peer outreach worker
NGOs document and research stigma associated               with one group may hold stigmatizing views or not
with gender norms. Helem, for example, produced            have an in-depth understanding of other groups.
studies on stigma associated with sexual orientation
in Lebanese universities and among health care             A strong NGO partnership structure:
providers, and it documents human rights violations        Another unique strength of the program is the
and general homophobia in the country. SIDC and            two levels of partnership among the NGOs. The
Dar al Amal participated in studies documenting the        first level is depicted in Figure 1, where SIDC
status of female sex workers in Lebanon, including         coordinates the management, administration, and
their experience with gender-based violence and            logistics of the program (and implements part
other violations of their rights. In partnership with      of it), and the other four NGOs (including SIDC)
government partners, they completed four studies           implement the program. The second level is the
documenting the situation of sex work in Lebanon,          large referral network of 52 NGOs that ensures
including a legal review, a quantitative and qualitative   members know about each others’ work and
study of clients and pimps with a sample size of           benefit from each others’ comparative advantage
400 individuals, a situation analysis of female sex        to improve effectiveness and efficiency. Both
workers, and a mapping of available services for sex       partnership levels are governed by formal contracts
workers in Lebanon.                                        outlining each partner’s roles and responsibilities,
                                                           including reporting. An annual stakeholder meeting
According to program data, from 2003 to the end            brings together all NGOs, the government, donors,
of 2009, SIDC and its partners trained a total of 80       and international partners. The meeting is an
peer outreach workers and 70 social and health             opportunity to provide updates on the program
care workers, and succeeded in reaching a total of         status and agree on the way forward.


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Challenges                                                      populations who remain hidden, but there is little
                                                                data to explain why. For example, the program
Lack of basic population data for MARPs:                        only managed to reach two females who inject
Coverage is difficult to measure, because no MARP               drugs in 2008 and 2009. Men who inject drugs
national size estimations exist. Thus it is impossible          experience stigma and fear, but females who inject
to determine the proportion of MARPs being reached              drugs are further burdened with gender norms
or whether SIDC’s monitoring system may be                      and expectations that make it even harder for
counting clients more than once.                                them to seek services. Females who inject drugs
                                                                may face double stigma if they are involved in
Limited geographical range: In principle,                       sex work, a practice that may occur to enable the
outreach is supposed to reach MARPs throughout                  purchase of drugs. There have been attempts to
the country; however, program implementation                    reach females who inject drugs, including active
outside the capital has been poor for a variety of              searches by outreach workers and the recruitment
reasons, including limited NGO and staff capacities             of female outreach workers, but in vain. SIDC may
and/or interest, and funding constraints. With only             be able to improve outreach efforts to these groups
one VCT van, traveling to all parts of Lebanon on               through targeted research relating to the gendered
a regular basis is a major logistical and financial             challenges of accessing health services.
challenge.
                                                                Insufficient support from the government:
The need for assessment data: While                             The national HIV strategy clearly outlines
program monitoring does provide a picture of                    programming with MARPs as a priority, and the
implementation status (number of persons reached,               NAP manager salutes SIDC and its partners’
condoms distributed, tests conducted, and so                    outreach program as “outstanding.” There is full
on), it is impossible to ascertain behavioral and               coordination and ongoing communication between
attitudinal changes in the absence of an impact or              SIDC and NAP on the implementation and progress
outcome assessment. The outreach program has                    of the program, and monitoring forms are fully
been working for almost a decade to reduce these                aligned to national reporting, especially as it relates
risks, yet no outcome/impact assessment has been                to such medical issues as VCT. However, the
conducted to date. SIDC is hoping to implement such             Lebanese government’s attitude is more accurately
an assessment in the near future to determine if its            described as tolerant rather than supportive. While
efforts have made a difference and to better adapt              the Ministry of Interior is fully informed about the
the program to the needs of the target population.              program, senior officials are publicly ambiguous
Meanwhile, it relies on its programmatic data and               about syringe distribution to PWID, although
limited studies conducted with the target groups.               efforts are under way to change that policy and
                                                                the government has recently signed a decree
The need for more in-depth gender                               allowing opioid substitution therapy. In addition,
analysis: While the SIDC outreach program                       while Helem is an NGO, it never received an official
is responsive to what is generally known about                  NGO registration number. Helem—which works
gendered behaviors and related risks for HIV                    primarily with sexual minorities—is legal by virtue of
transmission for MARPs, there is not a strong                   the Lebanese legal practice that if an organization
evidence base about how gender impacts health-                  does not receive a response from the Ministry of
seeking behaviors for all target groups. Monitoring             Interior to its registration application within two
data reveals challenges in reaching specific target             months, it automatically assumes legal existence.


                                  More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon   7
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However, the absence of a registration number                               A need for funding continuity and
prevents Helem from opening a bank account and                              sustainability: From the onset of the program
functioning normally as a legal entity.                                     in 2001, SIDC has relied on donor support, which
                                                                            has been both limited and intermittent. Sometimes,
Female condoms are not available:                                           the program has to split work into numerous
Although outreach workers are briefly informed                              categories to suit donor interest (e.g., only one
about the female condom in their training, the                              population or only one element of the outreach
device is not available for distribution through the                        program). This impacts both the quantity and
government health system and is very expensive                              quality of services provided. Instead of delivering
in the private market. Female condoms remain                                integrated services addressing multiple needs
the only female-initiated barrier method and are                            of individuals, programming at times has to be
highly effective in preventing HIV, other STIs, and                         segmented according to what is considered most
unintended pregnancies. Some research in other                              relevant for a defined target group. In addition there
countries indicates that female condoms may be                              are often delays between funding cycles impeding
preferred by men for anal sex (Kelvin et al. 2009),                         fieldwork, particularly when outreach workers do not
a significant mode of HIV transmission among                                receive transport compensation, which limits their
MSM. There is a need to examine the feasibility and                         movement and reduces or halts VCT van operations.
cost-benefit of introducing female condoms to this                          Communication with the target population is also
program.                                                                    interrupted and, although it can be resumed once




          Figure 2. Total Number of MARPs Reached by Funding Cycles (SIDC 2010)*

            1800

            1600

            1400

            1200

            1000
                                                                                                                IDUs Reached
             800
                                                                                                                MSM Reached
             600                                                                                                FSWs Reached

             400

             200

                0
                     2003-2005        2006         2007          2008         2009        Jan-Sept
                                                                                            2010
         *SIDC signed a funding agreement with Drosos for a two-year period (2008 to 2009). The large jump in coverage in 2009 shows
         the potential a funding agreement with Drosos funding is ensured for justto 2009). The cycle.
          *SIDC signed for increased coverage when for a two-year period (2008 a two-year large jump in coverage in 2009 shows the potential
          for increased coverage when funding is ensured for just a two-year cycle.
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funding restarts, data indicate that it may take time to         and threatened by clients and pimps, and MSM
re-establish relations (such as in 2007 and again in             are confronted with physical abuse related to
2010, as indicated in Figure 2).                                 homophobia. Gender-based violence is therefore
                                                                 one of the key components of the program. Outreach
                                                                 workers are trained to detect it and offer counseling.
Recommendations                                                  However, some cases may require follow-up and
                                                                 more support. One NGO cannot address all the
Cultivate longer-term social change:                             needs of all MARPs, so a strong partnership with
Delivering information and services is essential to              other NGOs is essential to the success of the
an outreach program. However, at the root of the                 program. SIDC successfully brought together five
marginalization and risk MARPs experience are                    NGOs to implement one common program in a
structural and social factors that breed stigma,                 strong partnership that supports the capacity of all
encroach on the rights of MARPs, and compromise                  involved. It created a second level of partnership
their access to services. SIDC’s outreach program                among a wider group of 52 NGOs serving as
addresses structural factors in a number of ways,                referral centers to the target population for a wide
including the following:                                         range of services. This strong partnership reduces
                                                                 redundancies and promotes horizontal learning
•	 SIDC and partner NGOs are part of an initiative               between the NGOs. Outreach workers can refer their
   to review and propose changes to laws related to              clients to a number of NGOs offering services for
   homosexuality and sex work.                                   victims of violence, among a variety of other services
                                                                 such as vocational training and legal assistance.
•	 Advocacy and discussions with government, the
   media, and community members are normalizing                  Keep an eye on changing needs: One of
   the debate around such sensitive issues as                    the key elements of this program is that it maintains
   gender norms and sexuality. For example, when it              a strong link with its target population, continually
   first opened, residents in the neighborhood of one            updating its services based on needs. One way
   drop-in center complained it was bringing MSM                 to do that is to ensure constant collection of
   to their communities. After repeated discussions              data. The outreach program established a basic
   with the outreach workers and witnessing how                  but comprehensive monitoring system where all
   the NGO functioned, the neighborhood residents                collected data are disaggregated by gender and sex.
   reversed course and started referring MSM to the              This enables planners to monitor program uptake
   center.                                                       by gender and sex and, for example, determine
                                                                 whether a certain service is being used more by
•	 As an indirect effect of the outreach program,                men or by women. SIDC’s outreach program has
   a group of outreach workers initiated a lesbian,              evolved several times to respond to changing needs.
   gay, bisexual, transvestite, queer, and intersex              It began in the late 1980s, when SIDC initiated a
   (LGBTQI) NGO, Helem, which advocates for                      drug use prevention program. This eventually led to
   equality in access and rights of persons with                 establishing an HIV hotline in 1991. The outreach
   alternative sexualities.                                      program began qualitative research in 2001. Since
                                                                 then, it has gone through many changes before
A strong NGO partnership helps address                           it arrived at its current form. Selection criteria for
gender-based violence: Among the risks                           outreach workers changed, the content of their
faced by all three MARPs is gender-based violence.               training was enhanced, the services delivered were
For example, sex workers may be beaten up                        upgraded (e.g., adding the mobile van), and the

                                   More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon   9
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referral network was strengthened over the years.        Females who inject drugs consequently face both
However, in order to enrich its monitoring, SIDC and     compounded risk and compounded stigma. Thus
its partners may look towards including program          there is a need for more gender-responsive services.
outcome and program impact indicators in their data      These may include recruiting and training female
collection in order to better understand program         outreach workers (especially females who used to
performance.                                             inject drugs), reviewing prevention and care materials
                                                         to make them more gender-sensitive, working with
Deliver tangible, gender-sensitive                       drug-dependence treatment and rehabilitation
services: Information is vital but not sufficient        services to encourage the admission of female
to guarantee behavior change. This program goes          clients and the delivery of a gender-responsive
beyond sharing information to offer counseling and       approach (e.g., taking into consideration issues
tangible services to the target population. MARPs        related to motherhood, children, and reproductive
receive free condoms and syringes, as well as            health), and access to essential gender-sensitive
free HIV and hepatitis testing both on the spot and      prevention commodities such as female condoms.
through a referral network. Such tangible services       Given the difficulty many programs face in reaching
are more likely to influence behavior change and         females who inject drugs, consultation with other
strengthen the target populations’ trust in the          NGOs that have managed to reach these women in
program. It is important, however, to ensure that        other countries may be particularly useful.
these services are gender-sensitive. For example,
only the male condom is currently distributed.           Work toward long-term funding: One of the
Outreach workers have little information about the       key challenges of the Lebanon outreach program
female condom, and it is not advocated for in the        is intermittent, unpredictable, and limited funding
general national context. Given the importance of        that interrupts implementation. NGOs should take
female condoms in empowering women to protect            the initiative to forge a harmonized program with
themselves and the preference of female condoms          funding cycles that are at least two years long.
for anal sex, it is vital that they be made available    Funding should last for no less than two years to
and that staff are better informed about them.           avoid gaps in program implementation; any less,
                                                         and outreach workers and program staff contracts
Reach out to the most vulnerable: There                  become unstable and relationships within the field
are MARP subgroups that are particularly vulnerable.     are interrupted. NGOs and donors should also look
This program is one of the first of its kind in the      into the possibility of pooled funding to cut down on
region to tackle the issue of equal access to services   transaction and administrative costs.
for transgender individuals. Implementing NGOs,
especially Helem, are searching for innovative ways
to reach this hidden and highly stigmatized group.
                                                         Future Programming
Another important group that requires special
attention are females who inject drugs. Of the 2,854     SIDC is planning to expand its work with PWID
PWID reached through this program, only 2 were           by opening Lebanon’s first drop-in center offering
female. Females who inject drugs are exposed to          counseling, testing, and other key services, including
multiple risks: women are more vulnerable to HIV         opioid substitution therapy, which SIDC is working
infection both biologically and socially (e.g., they     with the government to introduce. SIDC is also
have less negotiating power for safer sex), and they     planning to conduct an external evaluation of the
are more vulnerable to physical and sexual abuse.        outreach program covering all implementing partners

10	AIDSTAR-One | August 2011
AIDSTAR-One | CASE STUDY SERIES


and MARPs to help the organization scientifically                      UNAIDS. 2009b. UNAIDS Action Framework: Universal Access
assess its work over the years. The evaluation                         for Men who have Sex with Men and Transgender People.
                                                                       Geneva, Switzerland: UNAIDS. Available at http://data.unaids.
should facilitate resource mobilization to sustain the
                                                                       org/pub/report/2009/jc1720_action_framework_msm_en.pdf
outreach program and perhaps help it develop into                      (accessed July 2011)
an ongoing national program, rather than a time-
limited project working in only a few areas. Finally,                  World Health Organization. 2005. Policy and Programming
SIDC is collecting all its training material into one                  Guide for HIV/AIDS Prevention and Care Among Injecting
training module on outreach to MARPs to support                        Drug Users. Geneva, Switzerland: World Health Organization.
                                                                       Available at www.who.int/hiv/pub/idu/iduguide/en/ (accessed
the work of partners in the region and beyond. n
                                                                       July 2011)


REFERENCES
                                                                       ACKNOWLEDGMENTS
Kelvin, E. A., R. A. Smith, J. E. Mantell, and Z. A. Stein. 2009.
Adding the Female Condom to the Public Health Agenda on                Sincere gratitude goes to the entire staff of SIDC, most notably
Prevention of HIV and Other Sexually Transmitted Infections            Ms. Nadia Badran, HIV/AIDS Program Coordinator, who spent
Among Men and Women During Anal Intercourse. American                  a lot of time providing information, responding to queries,
Journal of Public Health 99 (6):985-987. Available at www.ncbi.        and coordinating the field work conducted for this case study.
nlm.nih.gov/pmc/articles/PMC2679779/ (accessed July 2011)              Thanks to Mr. Elie Aaraj, SIDC Director, for an honest and
                                                                       rich history of the program, and Dr. Mustafa El Nakib, National
National AIDS Control Programme, Ministry of Public Health.            AIDS Control Program Manager, for his time and support.
2008. An Integrated Bio-Behavioral Surveillance Study Among            Outreach workers provide the backbone of the program, and
Most at Risk Populations in Lebanon: Female Sex Workers,               sincere acknowledgment is owed to them for their passion and
Injecting Drug Users, Men who have Sex with Men, And                   hard work, and for taking the time to meet with the author and
Prisoners. Beirut, Lebanon: Lebanese Republic Ministry of              share their personal stories. A special thanks is owed to the
Public Health.                                                         anonymous people who inject drugs who invited the author to
                                                                       the confidential VCT van session, and to Mr. Charbel Zaccour,
National AIDS Control Programme, Ministry of Public Health.            the VCT counselor on duty, as well as to Mr. Elie Daou, Injecting
2010. UNGASS Country Progress Report, Lebanon. Beirut,                 Drug User Outreach Coordinator, Mr. Dany Bilal, VCT van
Lebanon: Lebanese Republic Ministry of Public Health.                  driver, and Mr. Talal, the MSM outreach worker who allowed the
Available at www.unaids.org/en/dataanalysis/monitoringco               author to accompany their field work. Gratitude is owed to all
untryprogress/2010progressreportssubmittedbycountries/                 interviewees and every individual who donated time to provide
lebanon_2010_country_progress_report_en.pdf (accessed July             information for this case study, most notably the staff of Dar al
2011)                                                                  Amal, Helem, NGO Forum Saida, Oui Pour La Vie, and SIDC.
                                                                       Thanks also to the PEPFAR Gender Technical Working Group
SIDC. 2010. Interview and correspondence with Ms. Nadia                for their support and careful review of this case study.
Badran, HIV/AIDS Program Coordinator, SIDC, and SIDC 2010
PowerPoint Presentation, “Outreach & Community Development
HIV/AIDS Prevention Targeting Vulnerable Groups.”                      RECOMMENDED CITATION
UNAIDS. 2009a. UNAIDS Guidance Note on HIV and Sex                     Aon, Maha. 2011. More Than Just HIV Prevention: Outreach
Work. Geneva, Switzerland: UNAIDS. Available at http://data.           to Most-at-Risk Populations through SIDC in Lebanon. Case
unaids.org/pub/BaseDocument/2009/jc1696_guidance_note_                 Study Series. Arlington, VA: USAID’s AIDS Support and
hiv_and_sexwork_en.pdf (accessed July 2011)                            Technical Assistance Resources, AIDSTAR-One, Task Order 1.




                                        More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon   11
AIDSTAR-One’s Case Studies provide insight into innovative HIV programs and approaches
around the world. These engaging case studies are designed for HIV program planners and
implementers, documenting the steps from idea to intervention and from research to practice.

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AIDSTAR-One Outreach to Most-at-Risk Populations through SIDC in Lebanon

  • 1. AIDSTAR-One | CASE STUDY SERIES August 2011 More Than Just HIV Prevention Outreach to Most-at-Risk Populations Through SIDC in Lebanon T he inside of the van is hot. It is summer, and the battery- powered fan is doing its best to move the humid air around, but Kareem1 continues to sweat. The tall, heavyset Beirut resident scratches at the tattoo on his calf, then fidgets with his clothing. Kareem is trying to focus on what the counselor is saying Photo by Maha Aon about HIV and hepatitis, but he drifts away every few minutes. He pulls out a string of blue prayer beads from his pocket and begins shuffling them, but the heroin he injected half an hour ago makes it difficult for him to concentrate. A voluntary counseling and testing van parked on the Beirut corniche offers HIV and hepatitis testing and Kareem has come to the Soins Infirmiers et Développement information. Communautaire (SIDC) van to get an HIV test and some unused syringes. The van is parked under a bridge in the Burj Hamoud district, an impromptu parking lot in the crowded city. Kareem had been clean for about 18 months after a nine-month stay at a nongovernmental organization (NGO) treatment center, but started reusing six months ago. He heard about the mobile center and its services from an outreach worker. At 28 years old, Kareem has veered far off the path of Lebanese social norms, which dictate that a man his age should be the head of a family, earning his own living. He stretches out his arm to show the counselor the round bulbs of clotted blood. He needs larger syringes, “I’m sorry that you are seeing me this way,” he says to the counselor. Forty minutes later, Kareem steps out of the van with a smile on his face. He has tested as HIV-negative. In Lebanon, NGOs such as SIDC are now working with the government By Maha Aon to reach stigmatized and hidden populations whose very existence—as drug users, sex workers, or men who have sex with men (MSM)—is Names have been changed for anonymity. 1 AIDSTAR-One John Snow, Inc. 1616 North Ft. Myer Drive, 11th Floor This publication was produced by the AIDS Support and Technical Assistance Resources Arlington, VA 22209 USA (AIDSTAR-One) Project, Sector 1, Task Order 1. Tel.: +1 703-528-7474 USAID Contract # GHH-I-00-07-00059-00, funded January 31, 2008. Fax: +1 703-528-7480 Disclaimer: The author’s views expressed in this publication do not necessarily reflect the views of the United States www.aidstar-one.com Agency for International Development or the United States Government.
  • 2. AIDSTAR-One | CASE STUDY SERIES illegal. These groups suffer the biggest brunt of the treatment, and care to these populations (Joint U.N. HIV epidemic in many parts of the world, yet they Programme on HIV/AIDS [UNAIDS] 2009a, 2009b; represent only a fraction of those accessing public World Health Organization 2005). services. The outreach conducted by these NGOs highlights the intrinsic link between HIV and numerous Successful outreach to most-at-risk populations health problems, including sexually transmitted (MARPs) recognizes the sociocultural context and infections (STIs) and hepatitis C. It also shows particularly the gendered norms in which MARPs how work on HIV can inspire social movements live. It aims to strengthen access to basic services challenging such issues as gender norms and human through a human rights-based approach, empowers rights violations. The story of SIDC and its partners clients to improve their socio-economic status, presents a living example of the daily successes and reduces violence, and educates service providers failures associated with an outreach program, the hard on intersections of gender and HIV risk as well as work involved in gaining the trust of target populations, strategies to reduce stigma and discrimination. To and the challenges of scaling up to ensure sustainable achieve this, outreach workers raise awareness of national coverage. how gender norms can increase HIV risk; deliver basic information on HIV, hepatitis, and other STIs; offer counseling to support positive behavior change, Prevention for Most-at-Risk such as correct and consistent use of condoms and sterile injecting equipment; and distribute free Populations condoms, syringes, and lubricants. Outreach workers also support clients’ efforts to take charge of their People who inject drugs (PWID), sex workers, lives by improving their condom negotiation skills, and MSM are identified by the U.S. President’s referring them to vocational training as appropriate, Emergency Plan for AIDS Relief as populations most and discussing actions to take in cases of violence. at risk of HIV infection. Global guidance stresses the They also provide referrals to such key services as importance of tailoring gender-sensitive prevention, HIV testing or treatment. Outreach is most successful when conducted by peers or individuals who have access to and are trusted by the MARP communities. International experience shows that programs must also address structural issues that reinforce practices that directly or indirectly promote stigma, discrimination, and violence towards MARPs. Longer- term programming aimed at addressing these legal and social constraints related to social and gender norms should complement outreach to MARPs. Photo by Maha Aon The Lebanese Context With a population of over 4 million, Lebanon has an estimated 3,000 persons living with HIV. Reported Packages distributed by outreach workers include male condoms, lubricant packs, material on HIV/STIs/hepatitis, HIV cases indicate a 4:1 male-to-female ratio, with and injecting equipment. sexual transmission as the main mode of infection 2 AIDSTAR-One | August 2011
  • 3. AIDSTAR-One | CASE STUDY SERIES (87 percent; National AIDS Control Programme, study only 15 percent of female sex workers said Ministry of Public Health 2010). National adult they would stop a sexual relationship when faced prevalence is approximately 0.1 percent. However, with violence, mainly because of their need for the what appears to be a low level of HIV is not income or their sense of disempowerment (National necessarily the whole picture of HIV in Lebanon. As AIDS Control Programme, Ministry of Public Health global experience shows, such national-level data 2008). may mask the potential for smaller but more intense epidemics within certain communities or regions of The national HIV strategy has designated MARPs— the country. specifically MSM, PWID, and sex workers—a priority for Lebanon’s HIV programming efforts, and As in many parts of the world, those most vulnerable there is a national push to include MARPs in such to HIV in Lebanon are likely to experience key processes as national strategic planning. The marginalization and stigma because of their national HIV strategy highlights MARPs in three of its sexuality, gender identity, or illegal behavior, such four priority areas: human rights, advocacy (to review as drug use and sex work. Although there is no law policies and legislation related to MARPs), prevention against homosexuality, an article in the national (to promote voluntary counseling and testing [VCT], penal code outlaws “sexual intercourse contrary and to work on the prevention of HIV and STIs to nature,” which many consider to be a reference among the three MARPs), and surveillance (to to homosexual intercourse. These populations develop second-generation surveillance strategies also face serious stigma within their communities targeting MARPs). because they are seen to deviate from accepted gender, sexuality, and social norms. National government and nongovernmental SIDC: Outreach to Those partners in Lebanon recognize this situation and Most at Risk the consequent increased HIV infection risk among marginalized populations. Indeed, research indicates The SIDC outreach program began in 2001 as a high risk rates: 43 percent of female sex workers do collaboration with the National AIDS Program (NAP). not use condoms with irregular clients (clients who A decade earlier, SIDC volunteers began noticing may only visit the sex worker once or infrequently), drug use issues in their districts and contacted the 43 percent of PWID did not use a condom during NAP, which trains youth on HIV and drug use. That their last sexual intercourse with a partner (non- same year, SIDC also established a hotline that later sex worker), and 62 percent of MSM report having expanded into a counseling center. In 1996, SIDC sex only with sex workers, which indicates how collaborated with the U.N. Office on Drugs and pervasive male sex work is among MSM (National Crime to conduct Lebanon’s first street-based study AIDS Control Programme, Ministry of Public Health with drug users. In 1999, at UNAIDS’s request, SIDC 2008). This additionally demonstrates the overlap in began conducting outreach to PWID, sex workers, risk among different MARP groups. The distinction and MSM. between the groups may be blurred on many occasions. SIDC’s goal is to better understand these hidden communities, improve their access to services, and Social and economic pressures also increase the address social norms that render them vulnerable. vulnerabilities of MARPs. For example, in one An advisory committee that includes the Ministry More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon 3
  • 4. AIDSTAR-One | CASE STUDY SERIES of Interior, Interior Forces, and U.N. agencies supports SIDC outreach PEPFAR GENDER activities. A network of field workers affiliated with four main partner STRATEGIES NGOs conduct the outreach (see Figure 1). Funding comes from ADDRESSED BY THE different sources, starting with the United Nations in 2001; currently, SIDC OUTREACH the Drosos Foundation and the International HIV/AIDS Alliance provide PROGRAM funding. Some of the donors have funded the entire program, while others support only certain program elements or only activities related to • Increasing gender equity in HIV one of the MARPs. programs and services • Addressing harmful gender The key principles that govern program implementation include norms and behaviors inclusiveness and partnership with the target population, peer education, • Increasing legal protection harm reduction, flexibility and continuity of activities, capacity building, experience sharing, partnership development, and confidentiality. • Increasing access to income and productive resources. Most outreach workers are themselves either MSM, former sex workers, or PWID. Among the factors considered in their selection are communication, networking, and listening skills; their passion for and personal belief in the mission and principles of the program; their level of education; and their reliability. The outreach workers receive standardized training from SIDC. Gender norms are an important feature of the training under the topics of vulnerability to HIV infection, sexuality definitions and nuances, stigma Figure 1. NGO Implementers of the MARPs Outreach Program Helem Est. 2001 Advocacy and services for LGBTQI individuals** (Outreach focus: MSM) Oui pour la Vie SIDC Dar al Amal Est. 2008 Est. 1987 Est. 1969 Humanitarian and HIV-related advocacy Services to sex workers social services to local and services (Outreach focus: communties (Outreach focus: MSM, sex workers) (Outreach focus: MSM,* PWID,* sex workers) PWID, sex workers) NGO Forum Saida Est. 1993 Humanitarian and social services to local communties (Outreach focus: MSM, PWID, sex workers) * indicates focus on this particular population. * indicates focus on this particular population. ** LGBTQI: lesbian, gay, bisexual, transvestite, queer, and intersex. ** LGBTQI: lesbian, gay, bisexual, transvestite, queer, and intersex. 4 AIDSTAR-One | August 2011
  • 5. AIDSTAR-One | CASE STUDY SERIES as it relates to gender and sexuality, and gender- by a VCT counselor. The outreach workers work based violence (detection, counseling, and referral). with the counselors to coordinate a schedule of site The outreach workers also conduct exercises on locations and timing that suits their target population. condom negotiating skills and on how to empower their clients and build confidence. Outreach workers also discuss violence with their clients: how to avoid it and how to address it. In All outreach workers, regardless of the group some cases, an NGO may intervene to assist a they target or their NGO affiliation, use a unified client with violence-related issues. In some cases, monitoring system. Outreach workers complete a Dar al Amal, the NGO dealing mainly with female reporting form after each outreach session, entering sex workers, provides shelter for sex workers facing standard data on their target group, discussions, and physical violence from their pimps. The NGO has services given. The NGO coordinator transfers the mediated disputes between sex workers and their forms to SIDC. SIDC analyzes the data, produces pimps and, when needed, brings in the police to a unified report, and shares it with a wide range of protect the sex worker. partners and NAP. All data are disaggregated by sex and gender, including male, female, and transgender; If appropriate or the client asks for it, the outreach as well as by target population, including sex worker, worker also offers information and advice about PWID, and MSM. The goal is to help SIDC staff vocational training and skill-building opportunities to understand the gender dimensions of the target enhance their income earnings, and may refer the groups, such as whether certain locations are better client to one of the NGOs offering such training. suited to reach female clientele, or if male clients are more likely than female clients to ask for condoms. The outreach program is linked to a well-developed referral system, including a telephone hotline. A total Outreach workers establish relationships with of 52 NGOs are members of this referral system, individuals in their target group and chat with them offering a range of medical, legal, psychological, about the services they offer. They find their clients and social services. These services include, but through social networks and by visiting locations are not limited to, raising awareness, testing, known to be frequented by their target populations. Selecting outreach workers who possess the appropriate skills, attitudes, and experience plays a big role in their ability and readiness to locate and gain the trust of individuals in the target group. The outreach workers tell their clients about HIV, other STIs, and hepatitis, and engage their clients in discussions about safer-sex behavior, such as negotiating condom use and dealing with peer pressure to share needles. The outreach workers distribute male condoms, lubricants, and syringes, Photo by SIDC and inform their target group about where to access key health, legal, and social services, such as the SIDC mobile VCT van. The van is equipped with rapid HIV and hepatitis C testing kits and is staffed Outreach workers offer handouts and referrals. More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon 5
  • 6. AIDSTAR-One | CASE STUDY SERIES diagnosis, treatment of infections, drug addiction 8,946 individuals within MARPs. This includes 2,509 and rehabilitation services, social and psychological MSM (including male sex workers), 3,550 female sex counseling, legal assistance, and vocational training. workers, and 2,854 PWID. Referral NGOs all abide by a unified referral protocol. SIDC produced a user-friendly referral pack listing the NGOs, the services they offer, working hours, and contact details. The outreach workers use What Worked Well the packs to refer their target population to the appropriate NGOs. Referral NGOs complete monthly Programming for multiple MARPs: One reporting forms and submit them to SIDC for overall of the strengths of SIDC’s outreach program is program monitoring. that it covers three MARPs. This is an effective methodology because of the overlap between Finally, the outreach program is complemented by groups and the multiple risks that some of them other activities aimed at changing, in the longer- are exposed to, such as drug use by sex workers, term, the environment that contributes to making or sex work by MSM. This approach reduces MARPs vulnerable. SIDC and its partners are transaction costs so that, for example, outreach conducting a legal review of the laws governing workers can attend the same training sessions and such risk behaviors as sex work and homosexuality. use the same monitoring program and services Continuous advocacy is conducted with officials, the referral pack. However, one issue is the correct media, and the public on these issues to challenge selection of the NGOs and outreach workers who gender norms. In addition, some implementing will work with each group. A peer outreach worker NGOs document and research stigma associated with one group may hold stigmatizing views or not with gender norms. Helem, for example, produced have an in-depth understanding of other groups. studies on stigma associated with sexual orientation in Lebanese universities and among health care A strong NGO partnership structure: providers, and it documents human rights violations Another unique strength of the program is the and general homophobia in the country. SIDC and two levels of partnership among the NGOs. The Dar al Amal participated in studies documenting the first level is depicted in Figure 1, where SIDC status of female sex workers in Lebanon, including coordinates the management, administration, and their experience with gender-based violence and logistics of the program (and implements part other violations of their rights. In partnership with of it), and the other four NGOs (including SIDC) government partners, they completed four studies implement the program. The second level is the documenting the situation of sex work in Lebanon, large referral network of 52 NGOs that ensures including a legal review, a quantitative and qualitative members know about each others’ work and study of clients and pimps with a sample size of benefit from each others’ comparative advantage 400 individuals, a situation analysis of female sex to improve effectiveness and efficiency. Both workers, and a mapping of available services for sex partnership levels are governed by formal contracts workers in Lebanon. outlining each partner’s roles and responsibilities, including reporting. An annual stakeholder meeting According to program data, from 2003 to the end brings together all NGOs, the government, donors, of 2009, SIDC and its partners trained a total of 80 and international partners. The meeting is an peer outreach workers and 70 social and health opportunity to provide updates on the program care workers, and succeeded in reaching a total of status and agree on the way forward. 6 AIDSTAR-One | August 2011
  • 7. AIDSTAR-One | CASE STUDY SERIES Challenges populations who remain hidden, but there is little data to explain why. For example, the program Lack of basic population data for MARPs: only managed to reach two females who inject Coverage is difficult to measure, because no MARP drugs in 2008 and 2009. Men who inject drugs national size estimations exist. Thus it is impossible experience stigma and fear, but females who inject to determine the proportion of MARPs being reached drugs are further burdened with gender norms or whether SIDC’s monitoring system may be and expectations that make it even harder for counting clients more than once. them to seek services. Females who inject drugs may face double stigma if they are involved in Limited geographical range: In principle, sex work, a practice that may occur to enable the outreach is supposed to reach MARPs throughout purchase of drugs. There have been attempts to the country; however, program implementation reach females who inject drugs, including active outside the capital has been poor for a variety of searches by outreach workers and the recruitment reasons, including limited NGO and staff capacities of female outreach workers, but in vain. SIDC may and/or interest, and funding constraints. With only be able to improve outreach efforts to these groups one VCT van, traveling to all parts of Lebanon on through targeted research relating to the gendered a regular basis is a major logistical and financial challenges of accessing health services. challenge. Insufficient support from the government: The need for assessment data: While The national HIV strategy clearly outlines program monitoring does provide a picture of programming with MARPs as a priority, and the implementation status (number of persons reached, NAP manager salutes SIDC and its partners’ condoms distributed, tests conducted, and so outreach program as “outstanding.” There is full on), it is impossible to ascertain behavioral and coordination and ongoing communication between attitudinal changes in the absence of an impact or SIDC and NAP on the implementation and progress outcome assessment. The outreach program has of the program, and monitoring forms are fully been working for almost a decade to reduce these aligned to national reporting, especially as it relates risks, yet no outcome/impact assessment has been to such medical issues as VCT. However, the conducted to date. SIDC is hoping to implement such Lebanese government’s attitude is more accurately an assessment in the near future to determine if its described as tolerant rather than supportive. While efforts have made a difference and to better adapt the Ministry of Interior is fully informed about the the program to the needs of the target population. program, senior officials are publicly ambiguous Meanwhile, it relies on its programmatic data and about syringe distribution to PWID, although limited studies conducted with the target groups. efforts are under way to change that policy and the government has recently signed a decree The need for more in-depth gender allowing opioid substitution therapy. In addition, analysis: While the SIDC outreach program while Helem is an NGO, it never received an official is responsive to what is generally known about NGO registration number. Helem—which works gendered behaviors and related risks for HIV primarily with sexual minorities—is legal by virtue of transmission for MARPs, there is not a strong the Lebanese legal practice that if an organization evidence base about how gender impacts health- does not receive a response from the Ministry of seeking behaviors for all target groups. Monitoring Interior to its registration application within two data reveals challenges in reaching specific target months, it automatically assumes legal existence. More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon 7
  • 8. AIDSTAR-One | CASE STUDY SERIES However, the absence of a registration number A need for funding continuity and prevents Helem from opening a bank account and sustainability: From the onset of the program functioning normally as a legal entity. in 2001, SIDC has relied on donor support, which has been both limited and intermittent. Sometimes, Female condoms are not available: the program has to split work into numerous Although outreach workers are briefly informed categories to suit donor interest (e.g., only one about the female condom in their training, the population or only one element of the outreach device is not available for distribution through the program). This impacts both the quantity and government health system and is very expensive quality of services provided. Instead of delivering in the private market. Female condoms remain integrated services addressing multiple needs the only female-initiated barrier method and are of individuals, programming at times has to be highly effective in preventing HIV, other STIs, and segmented according to what is considered most unintended pregnancies. Some research in other relevant for a defined target group. In addition there countries indicates that female condoms may be are often delays between funding cycles impeding preferred by men for anal sex (Kelvin et al. 2009), fieldwork, particularly when outreach workers do not a significant mode of HIV transmission among receive transport compensation, which limits their MSM. There is a need to examine the feasibility and movement and reduces or halts VCT van operations. cost-benefit of introducing female condoms to this Communication with the target population is also program. interrupted and, although it can be resumed once Figure 2. Total Number of MARPs Reached by Funding Cycles (SIDC 2010)* 1800 1600 1400 1200 1000 IDUs Reached 800 MSM Reached 600 FSWs Reached 400 200 0 2003-2005 2006 2007 2008 2009 Jan-Sept 2010 *SIDC signed a funding agreement with Drosos for a two-year period (2008 to 2009). The large jump in coverage in 2009 shows the potential a funding agreement with Drosos funding is ensured for justto 2009). The cycle. *SIDC signed for increased coverage when for a two-year period (2008 a two-year large jump in coverage in 2009 shows the potential for increased coverage when funding is ensured for just a two-year cycle. 8 AIDSTAR-One | August 2011
  • 9. AIDSTAR-One | CASE STUDY SERIES funding restarts, data indicate that it may take time to and threatened by clients and pimps, and MSM re-establish relations (such as in 2007 and again in are confronted with physical abuse related to 2010, as indicated in Figure 2). homophobia. Gender-based violence is therefore one of the key components of the program. Outreach workers are trained to detect it and offer counseling. Recommendations However, some cases may require follow-up and more support. One NGO cannot address all the Cultivate longer-term social change: needs of all MARPs, so a strong partnership with Delivering information and services is essential to other NGOs is essential to the success of the an outreach program. However, at the root of the program. SIDC successfully brought together five marginalization and risk MARPs experience are NGOs to implement one common program in a structural and social factors that breed stigma, strong partnership that supports the capacity of all encroach on the rights of MARPs, and compromise involved. It created a second level of partnership their access to services. SIDC’s outreach program among a wider group of 52 NGOs serving as addresses structural factors in a number of ways, referral centers to the target population for a wide including the following: range of services. This strong partnership reduces redundancies and promotes horizontal learning • SIDC and partner NGOs are part of an initiative between the NGOs. Outreach workers can refer their to review and propose changes to laws related to clients to a number of NGOs offering services for homosexuality and sex work. victims of violence, among a variety of other services such as vocational training and legal assistance. • Advocacy and discussions with government, the media, and community members are normalizing Keep an eye on changing needs: One of the debate around such sensitive issues as the key elements of this program is that it maintains gender norms and sexuality. For example, when it a strong link with its target population, continually first opened, residents in the neighborhood of one updating its services based on needs. One way drop-in center complained it was bringing MSM to do that is to ensure constant collection of to their communities. After repeated discussions data. The outreach program established a basic with the outreach workers and witnessing how but comprehensive monitoring system where all the NGO functioned, the neighborhood residents collected data are disaggregated by gender and sex. reversed course and started referring MSM to the This enables planners to monitor program uptake center. by gender and sex and, for example, determine whether a certain service is being used more by • As an indirect effect of the outreach program, men or by women. SIDC’s outreach program has a group of outreach workers initiated a lesbian, evolved several times to respond to changing needs. gay, bisexual, transvestite, queer, and intersex It began in the late 1980s, when SIDC initiated a (LGBTQI) NGO, Helem, which advocates for drug use prevention program. This eventually led to equality in access and rights of persons with establishing an HIV hotline in 1991. The outreach alternative sexualities. program began qualitative research in 2001. Since then, it has gone through many changes before A strong NGO partnership helps address it arrived at its current form. Selection criteria for gender-based violence: Among the risks outreach workers changed, the content of their faced by all three MARPs is gender-based violence. training was enhanced, the services delivered were For example, sex workers may be beaten up upgraded (e.g., adding the mobile van), and the More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon 9
  • 10. AIDSTAR-One | CASE STUDY SERIES referral network was strengthened over the years. Females who inject drugs consequently face both However, in order to enrich its monitoring, SIDC and compounded risk and compounded stigma. Thus its partners may look towards including program there is a need for more gender-responsive services. outcome and program impact indicators in their data These may include recruiting and training female collection in order to better understand program outreach workers (especially females who used to performance. inject drugs), reviewing prevention and care materials to make them more gender-sensitive, working with Deliver tangible, gender-sensitive drug-dependence treatment and rehabilitation services: Information is vital but not sufficient services to encourage the admission of female to guarantee behavior change. This program goes clients and the delivery of a gender-responsive beyond sharing information to offer counseling and approach (e.g., taking into consideration issues tangible services to the target population. MARPs related to motherhood, children, and reproductive receive free condoms and syringes, as well as health), and access to essential gender-sensitive free HIV and hepatitis testing both on the spot and prevention commodities such as female condoms. through a referral network. Such tangible services Given the difficulty many programs face in reaching are more likely to influence behavior change and females who inject drugs, consultation with other strengthen the target populations’ trust in the NGOs that have managed to reach these women in program. It is important, however, to ensure that other countries may be particularly useful. these services are gender-sensitive. For example, only the male condom is currently distributed. Work toward long-term funding: One of the Outreach workers have little information about the key challenges of the Lebanon outreach program female condom, and it is not advocated for in the is intermittent, unpredictable, and limited funding general national context. Given the importance of that interrupts implementation. NGOs should take female condoms in empowering women to protect the initiative to forge a harmonized program with themselves and the preference of female condoms funding cycles that are at least two years long. for anal sex, it is vital that they be made available Funding should last for no less than two years to and that staff are better informed about them. avoid gaps in program implementation; any less, and outreach workers and program staff contracts Reach out to the most vulnerable: There become unstable and relationships within the field are MARP subgroups that are particularly vulnerable. are interrupted. NGOs and donors should also look This program is one of the first of its kind in the into the possibility of pooled funding to cut down on region to tackle the issue of equal access to services transaction and administrative costs. for transgender individuals. Implementing NGOs, especially Helem, are searching for innovative ways to reach this hidden and highly stigmatized group. Future Programming Another important group that requires special attention are females who inject drugs. Of the 2,854 SIDC is planning to expand its work with PWID PWID reached through this program, only 2 were by opening Lebanon’s first drop-in center offering female. Females who inject drugs are exposed to counseling, testing, and other key services, including multiple risks: women are more vulnerable to HIV opioid substitution therapy, which SIDC is working infection both biologically and socially (e.g., they with the government to introduce. SIDC is also have less negotiating power for safer sex), and they planning to conduct an external evaluation of the are more vulnerable to physical and sexual abuse. outreach program covering all implementing partners 10 AIDSTAR-One | August 2011
  • 11. AIDSTAR-One | CASE STUDY SERIES and MARPs to help the organization scientifically UNAIDS. 2009b. UNAIDS Action Framework: Universal Access assess its work over the years. The evaluation for Men who have Sex with Men and Transgender People. Geneva, Switzerland: UNAIDS. Available at http://data.unaids. should facilitate resource mobilization to sustain the org/pub/report/2009/jc1720_action_framework_msm_en.pdf outreach program and perhaps help it develop into (accessed July 2011) an ongoing national program, rather than a time- limited project working in only a few areas. Finally, World Health Organization. 2005. Policy and Programming SIDC is collecting all its training material into one Guide for HIV/AIDS Prevention and Care Among Injecting training module on outreach to MARPs to support Drug Users. Geneva, Switzerland: World Health Organization. Available at www.who.int/hiv/pub/idu/iduguide/en/ (accessed the work of partners in the region and beyond. n July 2011) REFERENCES ACKNOWLEDGMENTS Kelvin, E. A., R. A. Smith, J. E. Mantell, and Z. A. Stein. 2009. Adding the Female Condom to the Public Health Agenda on Sincere gratitude goes to the entire staff of SIDC, most notably Prevention of HIV and Other Sexually Transmitted Infections Ms. Nadia Badran, HIV/AIDS Program Coordinator, who spent Among Men and Women During Anal Intercourse. American a lot of time providing information, responding to queries, Journal of Public Health 99 (6):985-987. Available at www.ncbi. and coordinating the field work conducted for this case study. nlm.nih.gov/pmc/articles/PMC2679779/ (accessed July 2011) Thanks to Mr. Elie Aaraj, SIDC Director, for an honest and rich history of the program, and Dr. Mustafa El Nakib, National National AIDS Control Programme, Ministry of Public Health. AIDS Control Program Manager, for his time and support. 2008. An Integrated Bio-Behavioral Surveillance Study Among Outreach workers provide the backbone of the program, and Most at Risk Populations in Lebanon: Female Sex Workers, sincere acknowledgment is owed to them for their passion and Injecting Drug Users, Men who have Sex with Men, And hard work, and for taking the time to meet with the author and Prisoners. Beirut, Lebanon: Lebanese Republic Ministry of share their personal stories. A special thanks is owed to the Public Health. anonymous people who inject drugs who invited the author to the confidential VCT van session, and to Mr. Charbel Zaccour, National AIDS Control Programme, Ministry of Public Health. the VCT counselor on duty, as well as to Mr. Elie Daou, Injecting 2010. UNGASS Country Progress Report, Lebanon. Beirut, Drug User Outreach Coordinator, Mr. Dany Bilal, VCT van Lebanon: Lebanese Republic Ministry of Public Health. driver, and Mr. Talal, the MSM outreach worker who allowed the Available at www.unaids.org/en/dataanalysis/monitoringco author to accompany their field work. Gratitude is owed to all untryprogress/2010progressreportssubmittedbycountries/ interviewees and every individual who donated time to provide lebanon_2010_country_progress_report_en.pdf (accessed July information for this case study, most notably the staff of Dar al 2011) Amal, Helem, NGO Forum Saida, Oui Pour La Vie, and SIDC. Thanks also to the PEPFAR Gender Technical Working Group SIDC. 2010. Interview and correspondence with Ms. Nadia for their support and careful review of this case study. Badran, HIV/AIDS Program Coordinator, SIDC, and SIDC 2010 PowerPoint Presentation, “Outreach & Community Development HIV/AIDS Prevention Targeting Vulnerable Groups.” RECOMMENDED CITATION UNAIDS. 2009a. UNAIDS Guidance Note on HIV and Sex Aon, Maha. 2011. More Than Just HIV Prevention: Outreach Work. Geneva, Switzerland: UNAIDS. Available at http://data. to Most-at-Risk Populations through SIDC in Lebanon. Case unaids.org/pub/BaseDocument/2009/jc1696_guidance_note_ Study Series. Arlington, VA: USAID’s AIDS Support and hiv_and_sexwork_en.pdf (accessed July 2011) Technical Assistance Resources, AIDSTAR-One, Task Order 1. More Than Just HIV Prevention: Outreach to Most-at-Risk Populations Through SIDC in Lebanon 11
  • 12. AIDSTAR-One’s Case Studies provide insight into innovative HIV programs and approaches around the world. These engaging case studies are designed for HIV program planners and implementers, documenting the steps from idea to intervention and from research to practice. Please sign up at www.AIDSTAR-One.com to receive notification of HIV-related resources, including additional case studies focused on emerging issues in HIV prevention, treatment, testing and counseling, care and support, gender integration and more.