Webinar hosted by AIIM President John Mancini. Panel speakers: Bruce Orcutt, ABBYY USA; Pete Smerald, EMC; Cengiz Satir, Iron Mountain; Stephen Ludlow, OpenText.

1. In association with:
The Future of ECM:
Collaborative Workspaces –
making information work simpler,
smarter, safer, and faster
Presented July 29, 2015

2. In association with:
About AIIM
AIIM is the Global Community of
Information Professionals
AIIM believes that the information systems
we use at work should be
simple, secure, and available
anywhere, anytime, and on any device.
Our mission is to improve organizational
performance by empowering a community
of leaders committed to information-driven
innovation.
Learn more at www.aiim.org

3. In association with:
QUESTIONS?
We’re taking questions
throughout the hour

4. In association with:
AIIM Presents:
The Future of ECM: Collaborative Workspaces –
making information work simpler, smarter, safer, and faster
Host & Facilitator:
John Mancini
President
AIIM
Bruce Orcutt
Vice President Product
Marketing & Management
ABBYY
Cengiz Satir
Vice President, Global
Innovative Solutions
Iron Mountain
Peter Smerald
Senior Director, Product
Marketing
EMC
Stephen Ludlow
Director, Enterprise Product
Marketing
OpenText

5. In association with:
AIIM15 – the tribe

6. In association with:
The Future of ECM:
Collaborative Workspaces –
making information work
simpler, smarter, safer, and faster
John Mancini
President, AIIM

7. In association with:
Who was Ron Wayne?
Ronald Wayne at Macworld 2009

8. In association with:
Ron was a friend of Steve Jobs from
their days at Atari. Per CNN, Ron
was asked by Steve Jobs to help
resolve an early dispute with Steve
Wozniak, and drafted Apple’s first
logo and operating manual. He
received a 10% share in Apple for
his efforts, with the remaining 90%
split between Jobs and Woz.

9. In association with:
The 10% share would now be worth about…

10. In association with:
Except that Ron sold his share
12 days after the founding
for $800.

11. In association with:
The technology space has countless stories of
companies and people that caught the “next
wave.”
And far more who missed it.

12. In association with:
So as we think about workplace technology – the set of
technologies, management structures, and workplace
standards that define how knowledge work is actually
done – we have to ask ourselves…
“Is this a Next Wave Moment?”
Or is it just hype?

13. In association with:
The Future of ECM: Collaborative Workspaces
• How are organizations embracing collaborative technologies?
• How will the nature of work change between now and 2020?
• What are the measures that we should be watching?
• Will changes in the nature of work fundamentally impact the
competitive outcomes of organizations, or will we look back
on this period of experimentation as a fad that will pass?

14. In association with:
“The future is already here in beta.”
– Paul Gillin, AIIM ELC Forum

15. In association with:
“The future is already here in beta.”
– Paul Gillin, AIIM ELC Forum
– The office itself is changing, but it’s not dead.
– Advanced analytics will increasingly structure day-to-day work.
– The gap between the CIO’s need to control and the need of knowledge
workers to get work done is widening.
– Traditional hierarchies are being redefined in response to both
technology change and generational transition.

16. In association with:
Now for our lightning round debate
and panel discussion.

17. In association with:
Perspectives – How fast is the workplace actually
changing and what does this mean?
• “Are we even in a digital age, and if so, what does that
mean?”
• “The data equation changes at scale – How do you deal with
400 million simultaneous users?”
• “What do you do if you are at the bottom of the Trip Advisor
ratings? More marketing won’t help you.”
• “More than 90% of news will be written by computer in next
15 years.”
• “There will be a new division of labor between us and the
machine.”
• “Technology adoption trends are slow and steady.”

18. In association with:
Perspectives – How does technology change redefine the
user experience?
• “Tools of the worker are going to need to match content that
is constantly in motion.”
• “Is the design point for collaboration the individual or the
technology?”
• “It’s not about the medium it’s about the experience.”
• “Think about the workplace of the future in the context of a
college dorm room.”
• “Workspace should conform to the work that needs to be
done, not the other way around.”

19. In association with:
Perspectives – How do we avoid chaos and have security,
yet still encourage flexibility?
• “Security in the cloud is different than in-house.”
• “Until something happens, security is not a concern.”
• “Is Dropbox less secure? Probably… But people were using it
and we had to get this stuff off the network and Syncplicity
was too complicated for our people to use.”
• “Medium and large company CIOs will not permit the use of
external cloud collaboration tools.”
• “Security has less to do about technology than it does about
behavior.”
• “Governance 1.0 “sucked”.... it was committees in a room
documenting stuff.. no value.”

20. In association with:
Perspectives – How do we get the CIO to value
collaboration and give it high priority?
• Progressive CEO -- “I could run any part of this business except
yours [CIO].”
• “This all must fundamentally be about creating shareholder
value.”
• “Almost every time, the latest bright shiny object proposed by
the business is already present in the company.”
• “CIOs that operate in large company environments can finish
each other’s sentences.”
• “Don’t confuse social technologies with business
technologies.”
• “Humans are corporate assets and need to be measured.”
• “Most of what you are talking about is noise.”

21. In association with:
A few words from our panelists

22. © Copyright 2015 ABBYY
Learn More…
• Visit www.abbyy.com for additional information on
ABBYY’s content capture and innovative language-based
technologies
• Follow us on Social Media
Facebook https://www.facebook.com/ABBYYUSA
Twitter @ABBYY_USA
YouTube https://www.youtube.com/user/ABBYYVIDEOS
Bruce Orcutt
bruce.orcutt@abbyyusa.com
(949) 887-0136
Thank You!

23. 23© Copyright 2014 EMC Corporation. All rights reserved.© Copyright 2014 EMC Corporation. All rights reserved.
Peter Smerald,
Director, Enablement
EMC Enterprise Content Division
Email: peter.smerald@emc.com
Twitter: @Psmerald
Linked In:
www.linkedin.com/pub/peter-
smerald/5/642/203
EMC ENTERPRISE CONTENT DIVISION
We take content seriously
http://www.emc.com/information-
generation/index.htm

24. Let’s Chat!
Cengiz Satir
Vice President, Global Innovative Solutions
twitter: @csatir
email: cengiz.satir@ironmountain.com
www.ironmountain.com

25. OpenText Confidential. ©2015 All Rights Reserved. 25
Learn more about how OpenText ECM solutions can play a
fundamental role in empowering the digital enterprise through
innovation, growth, and opportunity.
.
http://www.opentext.com/businesstransformation
Stephen Ludlow
@Ludlow_at_work
sludlow@opentext.com
THANK YOU

26. In association with:
John Mancini
AIIM
Digital Landfill blog
LinkedIn
Twitter
…and other social media at jmancini77

27. In association with:
AIIM Staff

28. In association with:
AIIM Resources
www.aiim.org/research
Download AIIM Studies

29. aiim.org/training
• Enterprise Content Management
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Optimize navigation, findability, and
information discovery through content
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Create an information accountability
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• Managing Records & eDiscovery
with SharePoint 2013
Manage records, ensure compliance,
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• Electronic Records Management
Know what to keep and what to discard as
volume, variety, and velocity of digital
information intensifies.
AIIM Training

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