Information Governance is a critical component in today’s business world to ensure that ALL information is visible, organized, and compliant. This solution can help your business to gain a competitive edge through the strategic and economic use of information. Despite the critical need, many companies still struggle to get funding and buy-in from upper management to move initiatives forward. This presentation will highlight key focus points for IG advocates to get internal stakeholders on board.

1. #AIIM14
#AIIM14
#AIIM14
Building
the
Informa2on
Governance
Business
Case
within
Your
Company.
Robert
Hamilton
Global
Vice
President
Recall
Technology@twi@er

2. #AIIM14
What
is
Informa2on
Governance?
§ Informa2on
Governance
(IG):
is
the
process
by
which
organizaCons
enforce
desirable
behavior
in
the
creaCon,
use,
archiving
and
disposiCon
of
corporate
informaCon.
The
goal
of
informaCon
governance
is
to
ensure
compliance
with
laws
and
regulaCons,
miCgate
risks
and
protect
the
confidenCality
of
sensiCve
company
and
customer
data
1.
§ InformaCon
governance
also
helps
to
ensure
that
organizaCons
handle
informaCon
in
the
most
economical
way,
thereby
increasing
its
value.
1.
Source:
Gartner

3. #AIIM14
#AIIM14
#AIIM14
Informa2on
Overload

4. www.aiim.org/infochaos
Do
YOU
understand
the
business
challenge
of
the
next
10
years?
This
ebook
from
AIIM
President
John
Mancini
explains.

5. #AIIM14
Summary
of
Business
Problem
Exponential Growth in Content + Increase in Enforcement of Regulations = Increase in Cost & Risk
Exponen2al
Growth
In
volume
of
electronic
content
SEC
17a-­‐4
Title
21
CFR
11
MiFID
Basel
II
DoD
5015.2
Increased
Regulatory
Enforcements
How
do
we
manage
massive
growth
in
content
over
mulCple
repositories?
How
do
we
comply
with
increased
enforcement
of
laws/regulaCons?
How
can
we
keep
our
cost
and
risk
in
control?
How
can
we
keep
our
organizaCons
efficient
and
focused
on
business
goals?
Public
and
Private
Clouds
Shared
Drives

6. #AIIM14
Summary
of
Business
Problem/
Market
Needs
Increased
Regula2ons
Uncontrolled
Content
Exponen2al
Growth
75%
of
organizaCons
consider
File
Share
and
Sync
most
important
for
collaboraCon2
88%
of
organizaCons
are
looking
for
IG
soluCons
to
reduce
cost
&
increase
efficiency3
Source:
1.
;
2.
Doug
Magnuson,
IBM
2.
AIIM
Industry
Watch
Content
CollaboraCon,
Feb
2014,
3.
Forrester’s
Global
Q1
2013
InformaCon
Strategy
and
Architecture,
90%
of
all
informaCon
was
created
in
last
2
years1

7. #AIIM14
Cost
Factors
Organizations have reached a tipping point and need a comprehensive solution
Source:
1.
McKinsey
Global
InsCtute
2.
Gartner
3.
IDC,
The
2011
Digital
Universe
Study;
4
RAND
study
on
eDiscovery,
2012
Up
to
80%
of
infrastructure
is
used
to
support
duplicate
data1
75%
of
IT
budget
is
spent
on
infrastructure
maintenance2
eDiscovery
cost
for
1GB
of
data
could
be
up
to
$18,0004
Qualcomm
pays
$12.4MM
in
discovery
fees
Storage
Cost
per
GB
down,
but
supporCng
IT
investment
up3
-6-
IT
Infrastructure
Cost
Li2ga2on
Cost

8. #AIIM14
Missing
informa2on
is
costly
–
very
costly
Source:
IDC,
Bridging
the
InformaCon
Worker
ProducCvity
Gap,
Sep
2012

9. #AIIM14
Data
Quality
If an average Fortune 1000 company can increase the usability of its data by just
10%, the company could expect an increase of over 2 billion dollars. (Source:
InsightSquared )
Performing
data
quality
best
pracCces
can
increase
profitability
by
up
to
66%.
Poor
data
quality
costs
businesses
$600
billion
annually.
Low
data
quality
can
cause
business
20%-­‐35%
of
the
operaCng
revenue.
Cost
of
Poor
Data
Quality
Poor
Data
Quality
Notes
Poor
data
quality
is
cited
as
the
#1
reason
for
project
overruns.
Source:
Chad
Luckie,
Fathom
h@p://www.fathomdelivers.com/blog/analyCcs-­‐and-­‐big-­‐data/big-­‐data-­‐facts-­‐and-­‐staCsCcs-­‐that-­‐will-­‐shock-­‐you/

10. #AIIM14
#AIIM14
#AIIM14
The
Business
Case

11. #AIIM14
Business
Case
Factors
NO ACTION = Increased Cost, Increased Risk and Reduced Efficiency
-10-
Decrease
Cost
Decrease
Risk
Increase
Efficiency

12. #AIIM14
Falling
Storage
Costs
–
Rising
Investment
Source:
International Data Corporation, Digital Universe Study, June 2011
Storage Cost per GB has gone down but the investment in infrastructure to support
storage has doubled from $2.5 trillion to $5 trillion in last 7 years

13. #AIIM14
Risk
Factors:
Policies
Source:
Recall
-­‐
AIIM
Industry
Watch,
Feb
2013
Risk increases multifold with NO or legally insufficient policies
61%
DO
NOT
have
a
solid
informaCon
governance
policy
Only
30%
have
enterprise-­‐wide
policies
Which
category
does
your
organizaCon
fall
under?

14. #AIIM14
Risk
Factors:
Policy
Enforcement
Policies are no better, if you can not implement them!
85%
of
the
companies
have
not
enforced
their
policies
yet
22%
are
not
taking
the
implementaCon
seriously
Source:
Recall
-­‐
AIIM
Industry
Watch,
Feb
2013
52%
have
policies
that
are
not
implementable

15. #AIIM14
Consequences
of
No
Governance
Source:
Recall
–
AIIM
Industry
Watch

16. #AIIM14
Efficiency
Factors
The timeliness of quality decision making directly impacts your bottom line!
On
average
an
informaCon
worker
spends
48-­‐72
minutes
locaCng
informaCon
daily1
Inability
to
access
informaCon
when
needed
for
business
decisions
Business
analyCcs
is
not
meaningful
without
accuracy
of
informaCon
Decision
Making
Produc2vity
Opportunity
cost
of
this
wasted
Cme
is
equivalent
to
$19,
372
per
employee
per
year1
Source:
1.
IDC,
Bridging
the
InformaCon
Worker
ProducCvity
Gap,
Sep
2012,
Cost
calculaCons
assume
$75,000
annual
CTC
per
employee
Efficiency
Gain
has
become
a
stronger
business
driver
than
Risk
MiCgaCon

17. #AIIM14
#AIIM14
#AIIM14
The
ROI
of
IG

18. #AIIM14

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22. #AIIM14

23. #AIIM14

24. #AIIM14
#AIIM14
#AIIM14
Q
&
A

25. www.aiim.org/infochaos
Do
YOU
understand
the
business
challenge
of
the
next
10
years?
This
ebook
from
AIIM
President
John
Mancini
explains.