With over 35 years’ experience, more than 3,500 professional certified native translators and interpreters who work in the country where the language is spoken in over 100 languages, and over 75 sales offices worldwide including USA, France, UK, Ireland, Germany, Switzerland, Austria , Spain and Portugal, we can answer to all your translation and interpretation needs.

1. ALPHATRAD
EMBRACING DIVERSITY WORKSHOP

2. UNDERSTANDING THE ART OF INTERPRETATION
Alphatrad was invited to the EMBRACING DIVERSITY
WORKSHOP to speak about the importance of
interpretation and what kind of skills are required and how
Alphatrad is recruiting their interpreters.
Alphatrad was represented by its Business
Development Director for Alphatrad

3. THE INTERPRETING MARKETPLACE
Today the Interpreting Marketplace is growing.
The latest global market study showed that the total
language services market was worth $26.327 billion in
2010 of the market, of which interpreting services
represents a significant portion – approximately one
quarter of the total global market.

4. THE ART OF INTERPRETATION
Interpretation has been defined as the conversion of “…a
message uttered in a source language into an equivalent
message in the target language so that the intended
recipient of the message responds to it as if he or she had
heard it in the original.”
(source: MMIA “Medical Interpreting Standards of Practice”)

5. IMPROVING ACCESS TO SERVICES FOR PERSONS
WITH LIMITED ENGLISH PROFICIENCY
In the legal area, Title VI of the Civil Rights Act of 1964 states, "No
person in the United States shall, on grounds of race, color, or national
origin, be excluded from participation in, be denied the benefits of, or
be subjected to discrimination under any program or activity receiving
Federal financial assistance." On August 11, 2000, President Clinton
issued Executive Order (EO) 13166, entitled Improving Access to Services
for Persons with Limited English Proficiency. The reach of EO 13166 is
extensive, affecting all “federally conducted and federally assisted
programs and activities.”

6. IMPROVING ACCESS TO SERVICES FOR
PERSONS WITH LIMITED ENGLISH PROFICIENCY
The Department of Justice (DOJ) Recipient Guidance was adopted on June 18, 2002 and has become a benchmark against
which other agencies’ Limited English Profiency (LEP) policies are measured. It makes the following major points:
• Oral language services, interpretation, may be needed. Interpreters should demonstrate proficiency to communicate
information in both English and the other language, have knowledge in both languages of specialized terms, and follow
confidentiality and impartiality rules.
• When oral language services are necessary, recipients should generally offer competent interpreter services free of cost to
the LEP person.” However, after receiving this offer, the LEP person should generally be permitted to use family members
or friends to interpret if this arrangement is appropriate.
• Writtenlanguage services, translation, may be needed for “vital” documents. The need to translate written documents
should be determined on a case-by-case basis.
• Aftercompleting the four factor analysis and deciding what language assistance services are appropriate, recipients
should develop an implementation plan.

7. COMPETENT HEALTH CARE
LANGUAGE SERVICES
In the medical area, effective communication between health care providers and patients
is essential to facilitating access to care, reducing health disparities and medical errors,
and assuring a patient’s ability to adhere to treatment plans.
The legal requirements for physicians and clinics to provide interpreter services are not
newly enacted but instead stem from Title VI of the Civil Rights Act of 1964. Title VI of
the Civil Rights Act of 1964 states, "No person in the United States shall, on grounds of
race, color, or national origin, be excluded from participation in, be denied the benefits
of, or be subjected to discrimination under any program or activity receiving Federal
financial assistance."

8. LIMITED ENGLISH PROFICIENCY (LEP).
The United States is home to millions of individuals who
have Limited English Proficiency (LEP). Delivering quality
health care services to ethnically diverse populations in a
cost-effective manner is a growing challenge for health
care providers. Competent health care language services
are essential elements of an effective public health and
health care delivery system in a pluralistic society.

9. ALPHATRAD WILL ASSIST YOU WITH ALL YOUR
TRANSLATION & INTERPRETATIONS NEEDS
Alphatrad International is a leading translation group and has over 35
years of experience with translation and interpreting services.
Over 35,000 clients worldwide from large to small companies operating in
every sphere, including international pharmaceutical and legal firms use
Alphatrad including Laboratoires Boiron, SANOFI, Novartis, Merck,
Lifecore Biomedical, …

10. TELEPHONE INTERPRETATION
With current advances in telecommunications services and Internet,
live performances by telephone are becoming a viable option for
multilingual communications in real time.
Our telephone interpretation line service is simple. Simply call our toll
free interpretation and within seconds one of our receptionists will
connect you with a dedicated telephone interpreter to help you with
your communications.
It's easy! Just call us or email us !

11. CONTACT US
Tel: 1-877-900-5652
Website:
www.Alphatrad.com
Email:
USA@alphatrad.com