2. If you have questions, you may ask on
the call or type them in to the
GotoMeeting Chat area at any time.
We will try to address your questions
as we go.

3. INTELLIGENT SERIES
IS Directory is the foundation of Contact
Based Architecture.
IS On Call
IS Web On Call
IS Appointment Scheduling
On Team Scheduling

4. INTELLIGENT SERIES
IS Contact On Call
•IS Directory On-Call Scheduling
•Data Stored in SQL Server
•Contact Info for each person
•Enter Contact info.once
•New features

5. INTELLIGENT SERIES
Enter all information about employees in their
listing, include contact info and status.

6. INTELLIGENT SERIES
The General Settings tab on the Subject page contains
options that determine how the directory can be used.

7. INTELLIGENT SERIES

8. INTELLIGENT SERIES
Show Now/Show All
To display just the shifts for the current time, click
the Show Now hyperlink in the On Call Toolbar.
Shifts for the current date and time are displayed

9. INTELLIGENT SERIES
The Day View displays a chart of all of the OnCall
shifts for the selected day. The hours of the day are
listed on the left side of the Day tab. The duration
of each shift is displayed on the chart graphically as
a bar for each shift

10. INTELLIGENT SERIES
Each day of the week is displayed with the number
of shifts that have been assigned and the number of
shifts that are unassigned for that day

11. INTELLIGENT SERIES
IS Directory On-Call eliminates duplicate data
entry and adds more structure to your
schedules.
Define shifts and specify
required coverage using
Roles. Any listings enabled
for the Role are eligible to
cover the shift.

12. INTELLIGENT SERIES
IS Directory On-Call eliminates duplicate data
entry and adds more structure to your
schedules.
Define shifts and specify
required coverage using
Roles. Any listings enabled
for the Role are eligible to
cover the shift.

13. INTELLIGENT SERIES
IS Directory On-Call eliminates duplicate data
entry and adds more structure to your
schedules.
Define shifts and specify
required coverage using
Roles. Any listings enabled
for the Role are eligible to
cover the shift.

14. INTELLIGENT SERIES
IS Directory On-Call eliminates duplicate data
entry and adds more structure to your
schedules.
Define shifts and specify
required coverage using
Roles. Any listings enabled
for the Role are eligible to
cover the shift.

15. INTELLIGENT SERIES
IS WEB On Call.

16. IS Web On-Call Scheduling

17. IS Web On-Call Scheduling

18. IS Web On-Call Scheduling

19. IS Web On-Call Scheduling

20. IS Web On-Call Scheduling

21. IS Web On-Call Scheduling

22. IS Web On-Call Scheduling
Design scripts for IS Web on-call paging or client information updates.

23. IS Web On-Call Scheduling
Design scripts for IS Web on-call paging or client information updates.

24. IS Web On-Call Scheduling

25. INTELLIGENT SERIES
New v5.6 On-Call Coverage Checker that alerts
schedule administrators about unassigned shifts
and reminds people about their assigned
coverage.

26. INTELLIGENT SERIES
On-call administrators receive automated emails
with information about the unassigned shifts
and a link to go to the schedule to update it.

27. IS Web On-Call Scheduling

28. IS Web On-Call Scheduling

29. IS Web On-Call Scheduling

30. INTELLIGENT SERIES
Sync on-call and appointment calendars with
Outlook calendars.

31. IS Web On-Call Scheduling

32. IS Web On-Call Scheduling

33. IS Web On-Call Scheduling

34. INTELLIGENT SERIES
Appointment Scheduling
•Create appointments via Telephone
Agent
•Web enable appointment scheduling
•Integrate with IS Scripting

35. INTELLIGENT SERIES
Link your scripts with appointment schedules,
pass script info into the schedule.

36. INTELLIGENT SERIES
Launch the selected schedule and book your
appointment.

37. INTELLIGENT SERIES
Appointment Scheduling

38. INTELLIGENT SERIES
Search for booked appointments by contact to
allow rescheduling or cancelling.

39. INTELLIGENT SERIES
Appointment Scheduling

40. INTELLIGENT SERIES
Copy booked, rescheduled, and cancelled
appointment data back into the message.

41. INTELLIGENT SERIES
Appointment Scheduling

42. INTELLIGENT SERIES
On Team Scheduling
•Automate scheduling process
•Create rules and shifts once
•Keeps track of shifts each person has worked

43. INTELLIGENT SERIES
On Team Scheduling

44. INTELLIGENT SERIES
On Team Scheduling

45. INTELLIGENT SERIES
On Team Scheduling

46. INTELLIGENT SERIES
On Team Scheduling

47. Thank You!
For additional information visit
www.1call.com
You can contact us directly at
info@1call.com or 800-225-6035