miSecureMessages is an encrypted two-way messaging app developed by AMTELCO

1. presentation for
Healthcare

2. AMTELCO is the trusted supplier of
Communications Applications and Software
Solutions to Call Centers in all vertical markets, as
well as System Developers, for over 36 years. We
are well known across the planet for our
innovative ideas, patents, integration capabilities,
and call center solutions.
Today, AMTELCO is in all 50 of the United States
and in more than 40 other countries either
operating a solution locally or from our cloud-
based infrastructure. Millions of telephone calls,
text messages, secure communications a day are
instantly and accurately processed by AMTELCO
software throughout the world.

3. AMTELCO Call Center
Solutions

5. Smartphones and Tablets

Smartphones and tablets
have outpaced and replaced
all other technology for
communications.

Their technical capabilities
grow exponentially each day.

The market's priority is
meeting the demand of the
people: to use smartphones
and tablets for all purposes.

6. Connecting by Communicating
Doctors and medical staff need
to communicate with each
other constantly.
miSecureMessages lets them:
Increase and enhance the
amount of information
shared, and decrease
response time.
Keep your medical staff in
touch and informed at all
times...

7. Shhh...
...with quiet, immediate
communications,
improving patient
satisfaction.
Eliminate overhead pages!

8. But what about HIPAA?

The Department of Health
and Human Services and the
Office of Civil Rights are
having healthcare
organizations audited at
random for HIPAA and
HITECH compliance.

Penalties are civil (potentially
millions of dollars) and
criminal.

It's more important than ever
to communicate securely.

9. HIPAA & HITECH
45 C.F.R. § 164.306(a) “The Security Rule requires covered entities to
maintain reasonable and appropriate administrative, technical, and
physical safeguards for protecting e-PHI.
Specifically, covered entities must:
1. Ensure the confidentiality, integrity, and availability of all e-PHI they
create, receive, maintain or transmit;
2. Identify and protect against reasonably anticipated threats to the
security or integrity of the information;
3. Protect against reasonably anticipated, impermissible uses or
disclosures; and
4. Ensure compliance by their workforce.”
164.312(a)(2)(iv) “Implement a mechanism to encrypt and decrypt
electronic protected health information.”
http://www.hhs.gov/ocr/privacy/hipaa/understanding/srsummary.html

10. The Best Communication Solution
Compared to pagers, e-mail, and
SMS, miSecureMessages
gives you the best
communication solution with:

true Security

incredible Speed

dependable Reliability

advanced Features
Fully complies with HIPAA &
SMS
HITECH standards: does not
e-mail use SMS, does not store
information on devices, and
pagers
uses end-to-end encryption.

11. Why do you need miSecureMessages?
• To secure Patient Health
Information (PHI) to meet HIPAA
and HITECH regulations
• To quickly send large amounts of
information
• For efficient and secure two-way
communications
• To consolidate your devices –
hospital-wide pager replacement!

12. Send encrypted messages to:
•
Android™
•
Apple® iPad®
•
iPhone®
•
iPod touch®
•
BlackBerry®

14. Send miSecureMessages:
• From your secure Browser-based Directory
• From the Oncall schedule – ensuring you contact the correct
personnel!
• From Device-to-Device
• To an Individual, or to a Group

15. miSecureMessages Features:
• Send an Unlimited Number of Messages
• Send an Unlimited Number of Characters
per Message
• No text or SMS plan needed
• A separate Inbox from your text and e-mail
messages

16. miSecureMessages Features:
• Persistent alerts – alerting you until
you acknowledge the message
• Priority Messages – ensuring you
see the most important messages
first
• Fast Responses – it's easy to
quickly send a secure reply
• Choose from Customizable
Default Responses, or send
your own Custom Reply

17. miSecureMessages Features:
Real-time updating of messages and
replies, with time-stamps for each
message event.
Message receipts with time-stamps for:
•Message Sent
•Message Delivered
•Message Read
•Message Replies

18. Reply with one
of your default
responses...
or send
your own
custom reply!

19. miSecureMessages is Available As:
• A Secure Cloud-based Solution

20. Also Available As:
• An On-site Solution

21. On-call Integration
Integrate to our on-call solution to:
-view real-time on-call schedules
-send secure messages to on-call
staff
-change your on-call status
...all from within the
miSecureMessages app!

22. On-call Assignments
View Personal On-call Assignments
On-the-go!
On-call assignments can also be
synced to users' major electronic
calendars, including the iPhone and
Android calendar apps.
On-call E-mail Reminders
E-mail reminders can be automatically
sent to on-call staff, reminding them
of their upcoming shifts.

23. Intelligent Series
Web On-call: Scheduling
On-call scheduling is made incredibly easy!

24. Intelligent Series
Web On-call: Roster
Staff can easily contact the on-call personnel
from the web roster.

25. Intelligent Series
Web Scripting: Group Dispatch
Our customized web scripts simplify
individual and group message
dispatching for all types of situations.
Web Scripts pull in real-time
schedule and contact information,
including escalation requirements -
ensuring that you are contacting the
right people at the right time!

26. Thank You!
AMTELCO is the trusted supplier of Communications Applications
and Software Solutions to Call Centers in all vertical markets, as
well as System Developers, for over 36 years. We are well known
across the planet for our innovative ideas, patents, integration
capabilities, and call center solutions.
Today, AMTELCO is in all 50 of the United States and in more than
40 other countries either operating a solution locally or from our
cloud-based infrastructure. Millions of telephone calls, text
messages, secure communications a day are instantly and
accurately processed by AMTELCO software throughout the world.
4800 Curtin Drive ∙ McFarland WI 53558 ∙ (800) 356-9148 ∙ (608) 838-4194
FAX (608) 838-8367 ∙ www.amtelco.com ∙ info@amtelco.com