2. Individual differences Individual differences are the personal attributes that vary from one person to another. It can be physical, psychological or emotional It characterizes you…. make you Unique, Personality , attitude and emotion plays major role
3. Personality determinant Behavior involves complex interaction between person and situation. Personality represent overall profile or combination of a stable attributes that capture the unique nature of a person. Theories of personality often describes what people have common and what sets them apart. The two source which shapes perosnality is Heredity and Environment (culture, family, group, life experience)
4. Personality and behavior Traits refers to basic component of personality Emotional stability (degree to which person is relaxed, secure and unworried) Agreeablness(ability to get along with others) Extraversion (person comfort level with relationship) Conscientiousness (no. of goals person focuses) Openness (curiosity and range of interest)
6. Self esteem Self esteem- extent to which a person believes that he or she is a worthwhile and deserving individual. People develop, hold and something modifies opinions of their own behavior, abilities, apperearnce and worth.
7. Locus of control Extent to which individuals believes that they can control event affecting them. Internal loc believes their own behavior and actions primarily but not necessarily totally, determine many of the events in their lives. External loc believes that chances, fate or other people primarily determine what happens to them.
8. IntroVERSION and extroversion Introverts are quiet, introspective and emotionally unexpressive. Extraversion is an orientation toward other people, events and objects. They are sociable, lively, impulsive, and emotionally expressive. The evidence suggests that introvert perform better alone and in quiet environment whereas extrovert in an environment with great sensory stimulation such as noisy office or high level activity.
9. Emotional intelligence Daniel Goleman states that EQ is more crucial that IQ for career success. EI refers how well individual handles herself and others rather than how smart she is or how smart in handling technical skills. EI includes Self awareness – recognizing ones emotion, strength and limitation Self empathy- refers to sensing what others need in order for them to develop. Self motivation - refers to being result oriented Social skills – ability to influence others.
10. WORK attitude and behavior Attitude are relatively lasting feelings, beliefs and behavior tendencies aimed at specific people, group, idea, objects. Attitude reflects an individual background, experience and are formed by a variety of forces, including their personal values, experience and their personalities. Component of Attitude are Affective – feeling, sentiments, moods, emotions Cognitive – thought, opinion, knowledge held Behavioural-predisposition to act on a fav or unfav evaluation of something
11. Key work related to attitude Hope Mental will power + waypower to achieve goal Job satisfaction Extent to which people find fulfillment in their work Org commitment Refers to the strength of an employees involvement in the organization and identification with it.
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