Hi sir, My background in customer service and sales makes me a perfect match for a Sales Associate position. I am confident that I stand poised to bring my skills and capabilities to your organization to contribute to your bottom line. As noted on the enclosed resume, I am a career oriented individual who has a profound ability to handle all aspects of the sales department. My expertise in engaging customers and delivering product information – so that their shopping experience is good. Moreover, I possess sound judgment capability which assist me in professionally addressing customers’ concerns. Moreover, I am very competent at maintaining appropriate stock levels, presenting stock for promotions and handling cash. As an enthusiastic and results-driven Sales Associate, I’d like to meet with you in order to discuss this position in detail. I will call you next week to see if an interview could be arranged at the time of your convenience. If you have any questions,please contact me at 052-324-5863. thank you for your time and consideration. I look forward to hearing from you soon. Sincerely yours, ARUN

1. ARUN AROCKIYA DASS Y.F.
arunarockiyadass@gmail.com
052-324-5863
DIP 2, Dubai, UAE
Objective:
To work in a challenging environment condition and to increase my potential also upgrades my
knowledge and skills
Work Experience:
SENIOR EXECUTIVE | August 2013 – December 2015
Hexaware Technologies
[The company's core activity spans development support, integration, implementation and testing services across all major
enterprise software systems such as PeopleSoft, Workday, Oracle, SAP and Microsoft. The company provides software services in
airlines, banking and financial services, health care & insurance sectors. The company is currently assessed as a CMMI level 5
company and since 2005, NASSCOM has ranked Hexaware in the list of top 20.]
Duties & Responsibilities:
 Participate in consulting assignments internally and at client site
 Support and enable change management ensuing from the projects
 Follow up on action items
 Recommend new or improvements to delivery models
 Identify and ensure implementation automation projects, process improvements and cost
optimization opportunities
 Support maintenance of world class delivery standards
 Monitor dashboards and issues for early warning signals and trends
TELE MARKETING EXECUTIVE
Just dial.com
July 2012 – July 2013
[Justdial.com is an Indian company providing pan-India search services via the Phone, Web, Mobile and SMS. It is headquartered in Mumbai,
Maharashtra. The service represents a large classifieds service where users can call a common number to request a human operator what products
or services they are looking for. The available, listed businesses are then communicated to the users by Email or SMS.]
Duties & Responsibilities:
 Contact customers by phone to offer or persuade them to purchase the services
 Explain advantages and features of service being sold to stimulate customer's interest
 Advises customer on variables and options to assist customer in making decision
 Computes estimate or final cost of sale and presents information to customer
 Schedule appointments for Sales Representatives
 Coordinating with Marketing Executive and the client till the deal is closed
 Meeting daily, weekly, monthly targets
 Maintaining follow ups data
 Working on follow ups data
 Giving feedback to Team Lead on prospects or follow up clients
 Converts inquiries into sales by answering inbound telephone calls

2.  Advises present or prospective customers by answering incoming calls on a rotating basis;
operating telephone equipment, automatic dialing systems, and other telecommunications
technologies
 Documents transactions by completing forms and record logs
 Maintains database by entering, verifying, and backing up data
 Maintains operations by following policies and procedures; reporting needed changes
 Maintains quality service by following organization standards
 Maintains technical knowledge by attending educational workshops; reviewing publications
Software Skills:
 Auto CAD
 Solid Works
 CATIA V5
 Microsoft Office (Word, Excel, PowerPoint, Outlook)
 AnSYS
 Adobe Photoshop
Area of Interest:
 Structures
 Airframe maintenance
 Customer Service
 Logistics
Project:
Semi-Autonomous Anti Collision Vehicle (UAV)
The main concept of this project is for surveillance and rescue during the emergency purpose, an
obstacle sensor is fixed to detect the obstacles while flying in air.
Achievements:
 Awarded as a Best Facility in Hexaware Technologies
 Awarded 1st
prize in essay writing
 Creative mind with new implement ideas in decoration (Floor & Flower Decoration)
Seminars & Trainings:
 National Seminar on Modern Technology on Design & Maintenance of Helicopter
Sathyabama University (2013)
 Training Program on “CAD Modeling” using CATIA Software BAIL (Bangalore Aircraft
Industries Pvt. Ltd)
 Aero India International Seminar (2013)
Educational Background:
B.E Aeronautical Engineering
Sathyabama University, Chennai (2014)
H.S.C
St. Joseph’s Higher Secondary School, Cuddalore (2010)
S.S.L.C
St. Joseph’s Higher Secondary School, Cuddalore (2008)
LinkedIn Profile:
https://www.linkedin.com/in/arun-dass-0aba83113?trk=nav_responsive_tab_profile