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St. Petersburg – Tampa ASQ Chapter January 12, 2009 Using the Sterling/Baldrige Management  System to Build an Integrated and  Sustainable Organization Robert Madeiros Supplier Quality Engineering Manager, Honeywell, Inc.  Master Examiner, Florida Sterling Council, Inc. Clearwater, Florida
How do the pieces fit? ,[object Object],[object Object],[object Object],[object Object],Category 1  - Leadership Category 7 Results 2  Strategic  Planning 3  Cust & Market  Focus 4  Measure,  Analysis etc. 6  Process  Management Lean Six - Sigma Business Process Management Policy  Deployment/  Hoshin Plan 5  Workforce Focus . ISO 9001 - 2000
Objectives ,[object Object],[object Object],[object Object],[object Object]
Sterling Criteria for Organizational Excellence ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sterling Criteria ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on the Entire Organization
Sterling Criteria Focus on the Entire Organization
ISO 9000 (9001-2000) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on the Product
ISO 9000 (9001-2000) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on the Product
Six Sigma ,[object Object],[object Object],[object Object],[object Object],[object Object],Focus on Projects
Six Sigma ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on Projects
Lean ,[object Object],[object Object],Focus on Projects Eight Sources of Waste
Lean ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on Projects
Lean ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Focus on Projects
How do the pieces fit? ,[object Object],[object Object],[object Object]
[object Object]
How  YOU  Can Get Involved ,[object Object],[object Object],[object Object],[object Object],[object Object]
Register now for the  17 th  Annual Sterling Conference  www.floridasterling.com
Contact Information ,[object Object],[object Object],[object Object],[object Object],This presentation is intended for the use in Florida Sterling Council Regional and Organizational Training sessions. Any other reproduction or use of materials must be with the written permission of the Sterling office.  12-16-08

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Sterling

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