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Early Product Reliability 
                       Prediction 
                (产品可靠性早期预测)
                                Dr. Rong Pan
                                (潘荣博士)
                              ©2013 ASQ & Presentation Pan
                             Presented live on Mar 16th, 2013



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Predicting Reliability in
Product‘s Design Phase
  Rong Pan, Ph.D.
  Associate Professor
  Arizona State University


This speaker is currently on his sabbatical in the National University of
Singapore.
This talk is based on the paper, ―An Enhanced Parenting Process:
Predicting Reliability in Product's Design Phase‖ by Luis Mejia and
Rong Pan, published on Quality Engineering in 2011.
Outline
   Introduction
    ◦ Design for reliability
    ◦ Reliability information
    ◦ Parenting process
   Methodology
    ◦   Finding parents
    ◦   Extracting information from parents
    ◦   Eliciting expert opinions on design changes
    ◦   Incorporating parenting with expert opinions
    ◦   Predicting reliability of new product
   Illustrative example
   Conclusion
Design for Reliability
   Reliability study is used to a backend
    process
    ◦ Dealing with customer complaints, returns
    ◦ Investigating early field failures
    ◦ Analyzing warranty
   Competitive manufacturing
    environment demands the shift of
    reliability attitude
    ◦ Design for reliability
    ◦ Build-in reliability
    ◦ FMECA
Reliability Information
   Lack of direct reliability data for a new
    product
    ◦ No field failure data
    ◦ Limited test data
   Multiple sources of relevant reliability
    information
    ◦   Parent products
    ◦   Expert opinions
    ◦   Component failure data
    ◦   System simulation
    ◦   Literature
    ◦   Information from industry, trade and
        competitors
Literature
   Fajdiga et al. 1996; Minehane et al. 2000
    ◦ Computer-supported analysis (i.e., computer simulation) is
      widely used by designers and engineers
    ◦ The goal of reliability simulation is to help the designer to
      achieve the reliability requirement while minimizing the use of
      resources
   Guerin et al. (2003)
    ◦ Three different methods to assess the failure probability—
      propagation of error, Monte Carlo simulation, and first-order
      reliability methods
    ◦ Use dependability studies to define a prior distribution for
      reliability estimation.
   Braglia et al. (2007)
    ◦ An adaptation of quality function deployment (QFD) to the
      reliability environment called the House of Reliability
   Chin et al. (2008)
    ◦ A fuzzy-based, knowledge-based Failure Mode and Effect
      Analysis (FMEA) to incorporate customer requirements,
      engineering characteristics, and critical parts characteristics
Parenting Process
 A sensible approach to predict a new product‘s
  reliability at its very early design stage is to use
  reliability information from these existing products
  (or parents) and map design changes to reliability
  quantification
 Difference between new product and its parents
    ◦   New or enhanced functions
    ◦   New or improved materials
    ◦   New or redesigned components
    ◦   Altered system design
    ◦   Note that these design changes are typically not
        driven by reliability concerns
Methodology
 The parenting process
  helps to align the
  technical expectation
  of the new product‘s
  reliability with the
  realistic estimation
  based on its parent‘s
  warranty history
 A ‗‗parent factor‘‘ is
  elicited to take into
  account the risk
  releaser/aggravators
  as a result of design
  changes in the new
  product
Finding Parents
   Product development is an evolving
    process
    ◦ Selecting the parent (or parents) during the
      design phase will determine the failure
      structure of the new product if no new failure
      modes are introduced due to the design
      change
   The warranty database of parent
    products is the source of information for
    finding failure modes and failure causes
    ◦ Failure causes (ci): vibration, excessive
      loading, misassembly, etc.
    ◦ Failure modes (mj): material crack, distortion,
      leakage, etc.
Parent Matrix
 A failure structure
  represents the logical
  interrelationship from failure
  causes to a specific failure
  mode
 Failure structures can be
  obtained empirically
  through warranty analysis
  from similar products
    ◦ This results in the parent
      matrix
Important Indices
 The importance index represents
  the relative importance of a failure
  cause (ci) to a failure mode (mj)
 When the failure structure is
  unknown, Ii,j can be obtained
  based on the relationships of ci
  and mj outlined in the warranty
  database and engineering
  knowledge
    ◦ qij is the standardized frequency of
      failure cause i when failure mode j
      occurs
Elicitation Process
 A risk assessment would provide the
  necessary measures to acknowledge
  uncertainties created by the introduction
  of changes in the new product
 Expert elicitation is the synthesis of
  experts‘ knowledge on one or more
  uncertain quantities
 A questionnaire tool to facilitate the
  elicitation process of experts‘ opinions on
  the risks of new product designs
Expert Opinion Survey
Elicitation Procedure
   According to Cooke (1991), experts are
    comfortable with a two-step procedure—the
    assessment is divided into ‗‗best estimate‘‘
    and ‗‗degree of uncertainty‘‘ tasks
    ◦ 1. The expert provides an estimate of the median
      for the parameter in question, in this case, for the
      median of ci, which represents the magnitude in
      change (i.e., for failure rate or MTTF) from the
      parent to the new design for the failure cause ci.
    ◦ 2. The expert is asked how certain he or she is
      about the estimates elicited providing an upper
      and lower limit, with confidence level of 95% that
      the true value lies within the interval
Multiple Experts
   Combining multiple experts‘ opinions



   To determine weights
    ◦   All equal weights
    ◦   Proportional to a ranking system
    ◦   Self weights
    ◦   Calibration
Failure Probability of New
    Design
   Occurrence rate of failure cause
    ◦ Assume lognormal distribution
    ◦ Updates
   Failure probability due to a
    cause
    ◦ Assume exponential failure time
   Occurrence rate of failure mode
    ◦ The parent matrix I is used to
      transform Fci to Fmj under the
      assumption that the failure mode
      and failure cause relationship will
      not be altered in the new design
Example
   A new cylinder head gasket (CHG) is
    being introduced for use in a diesel
    engine
    ◦ A CHG is the most critical sealing application
      between the cylinder block and cylinder head
    ◦ The new CHG maintains the same failure
      structure as the previous design
   The warranty database of old generation
    CHGs is analyzed
    ◦ Failure causes: nonstandard design (c1),
      fatigue (c2), unreasonable dimension (c3)
    ◦ Failure modes: gas leakage (m1), and water
      leakage (m2).
Analyzing Parents
Expert Inputs
Parenting Factor
Failure Rates of New Design
Conclusion
   Information for early reliability
    prediction
    ◦ From parents (objective)
    ◦ From experts (subjective)
   Enhanced parenting process
    ◦ Combine relevant information
    ◦ Establish a baseline to initiate reliability
      thinking at an early stage of product
      design
   Be aware of elicitation bias
References
   Braglia, M., Fantoni, G., Frosolini, M. (2007). The house of
    reliability. International Journal of Quality & Reliability
    Management, 24(4):420–440.
   Chin, K. S., Chan, A., Yang, J. B. (2008). Development of a
    fuzzy fmea based product design system. International
    Journal of Advanced Manufacturing Technology, 36(7–
    8):633–649.
   Cooke, R. (1991). Experts in Uncertainty: Opinion and
    Subjective Probability in Science. New York, NY: Oxford
    University Press
   Fajdiga, M., Jurejevcic, T., Kernc, J. (1996). Reliability
    prediction in early phases of product design. Journal of
    Engineering Design, 7(2):107–128.
   Guerin, F., Dumon, B., Usureau, E. (2003). Reliability
    estimation by bayesian method: Definition of prior distribution
    using dependability study. Reliability Engineering & System
    Safety, 82(3):299–306.
   Minehane, S., Duane, R., O‘Sullivan, P., McCarthy, K. G.,
    Mathewson, A. (2000). Design for reliability. Microelectronics
    Reliability, 40(8–10): 1285–1294.

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Early product reliability prediction

  • 1. Early Product Reliability  Prediction  (产品可靠性早期预测) Dr. Rong Pan (潘荣博士) ©2013 ASQ & Presentation Pan Presented live on Mar 16th, 2013 http://reliabilitycalendar.org/webinar p y g s/chinese/
  • 2. ASQ Reliability Division  ASQ Reliability Division Chinese Webinar Series Chinese Webinar Series One of the monthly webinars  One of the monthly webinars on topics of interest to  reliability engineers. To view recorded webinar (available to ASQ Reliability  ( y Division members only) visit asq.org/reliability To sign up for the free and available to anyone live webinars  To sign up for the free and available to anyone live webinars visit reliabilitycalendar.org and select English Webinars to  find links to register for upcoming events http://reliabilitycalendar.org/webinar p y g s/chinese/
  • 3. Predicting Reliability in Product‘s Design Phase Rong Pan, Ph.D. Associate Professor Arizona State University This speaker is currently on his sabbatical in the National University of Singapore. This talk is based on the paper, ―An Enhanced Parenting Process: Predicting Reliability in Product's Design Phase‖ by Luis Mejia and Rong Pan, published on Quality Engineering in 2011.
  • 4. Outline  Introduction ◦ Design for reliability ◦ Reliability information ◦ Parenting process  Methodology ◦ Finding parents ◦ Extracting information from parents ◦ Eliciting expert opinions on design changes ◦ Incorporating parenting with expert opinions ◦ Predicting reliability of new product  Illustrative example  Conclusion
  • 5. Design for Reliability  Reliability study is used to a backend process ◦ Dealing with customer complaints, returns ◦ Investigating early field failures ◦ Analyzing warranty  Competitive manufacturing environment demands the shift of reliability attitude ◦ Design for reliability ◦ Build-in reliability ◦ FMECA
  • 6. Reliability Information  Lack of direct reliability data for a new product ◦ No field failure data ◦ Limited test data  Multiple sources of relevant reliability information ◦ Parent products ◦ Expert opinions ◦ Component failure data ◦ System simulation ◦ Literature ◦ Information from industry, trade and competitors
  • 7. Literature  Fajdiga et al. 1996; Minehane et al. 2000 ◦ Computer-supported analysis (i.e., computer simulation) is widely used by designers and engineers ◦ The goal of reliability simulation is to help the designer to achieve the reliability requirement while minimizing the use of resources  Guerin et al. (2003) ◦ Three different methods to assess the failure probability— propagation of error, Monte Carlo simulation, and first-order reliability methods ◦ Use dependability studies to define a prior distribution for reliability estimation.  Braglia et al. (2007) ◦ An adaptation of quality function deployment (QFD) to the reliability environment called the House of Reliability  Chin et al. (2008) ◦ A fuzzy-based, knowledge-based Failure Mode and Effect Analysis (FMEA) to incorporate customer requirements, engineering characteristics, and critical parts characteristics
  • 8. Parenting Process  A sensible approach to predict a new product‘s reliability at its very early design stage is to use reliability information from these existing products (or parents) and map design changes to reliability quantification  Difference between new product and its parents ◦ New or enhanced functions ◦ New or improved materials ◦ New or redesigned components ◦ Altered system design ◦ Note that these design changes are typically not driven by reliability concerns
  • 9. Methodology  The parenting process helps to align the technical expectation of the new product‘s reliability with the realistic estimation based on its parent‘s warranty history  A ‗‗parent factor‘‘ is elicited to take into account the risk releaser/aggravators as a result of design changes in the new product
  • 10. Finding Parents  Product development is an evolving process ◦ Selecting the parent (or parents) during the design phase will determine the failure structure of the new product if no new failure modes are introduced due to the design change  The warranty database of parent products is the source of information for finding failure modes and failure causes ◦ Failure causes (ci): vibration, excessive loading, misassembly, etc. ◦ Failure modes (mj): material crack, distortion, leakage, etc.
  • 11. Parent Matrix  A failure structure represents the logical interrelationship from failure causes to a specific failure mode  Failure structures can be obtained empirically through warranty analysis from similar products ◦ This results in the parent matrix
  • 12. Important Indices  The importance index represents the relative importance of a failure cause (ci) to a failure mode (mj)  When the failure structure is unknown, Ii,j can be obtained based on the relationships of ci and mj outlined in the warranty database and engineering knowledge ◦ qij is the standardized frequency of failure cause i when failure mode j occurs
  • 13. Elicitation Process  A risk assessment would provide the necessary measures to acknowledge uncertainties created by the introduction of changes in the new product  Expert elicitation is the synthesis of experts‘ knowledge on one or more uncertain quantities  A questionnaire tool to facilitate the elicitation process of experts‘ opinions on the risks of new product designs
  • 15. Elicitation Procedure  According to Cooke (1991), experts are comfortable with a two-step procedure—the assessment is divided into ‗‗best estimate‘‘ and ‗‗degree of uncertainty‘‘ tasks ◦ 1. The expert provides an estimate of the median for the parameter in question, in this case, for the median of ci, which represents the magnitude in change (i.e., for failure rate or MTTF) from the parent to the new design for the failure cause ci. ◦ 2. The expert is asked how certain he or she is about the estimates elicited providing an upper and lower limit, with confidence level of 95% that the true value lies within the interval
  • 16. Multiple Experts  Combining multiple experts‘ opinions  To determine weights ◦ All equal weights ◦ Proportional to a ranking system ◦ Self weights ◦ Calibration
  • 17. Failure Probability of New Design  Occurrence rate of failure cause ◦ Assume lognormal distribution ◦ Updates  Failure probability due to a cause ◦ Assume exponential failure time  Occurrence rate of failure mode ◦ The parent matrix I is used to transform Fci to Fmj under the assumption that the failure mode and failure cause relationship will not be altered in the new design
  • 18. Example  A new cylinder head gasket (CHG) is being introduced for use in a diesel engine ◦ A CHG is the most critical sealing application between the cylinder block and cylinder head ◦ The new CHG maintains the same failure structure as the previous design  The warranty database of old generation CHGs is analyzed ◦ Failure causes: nonstandard design (c1), fatigue (c2), unreasonable dimension (c3) ◦ Failure modes: gas leakage (m1), and water leakage (m2).
  • 22. Failure Rates of New Design
  • 23. Conclusion  Information for early reliability prediction ◦ From parents (objective) ◦ From experts (subjective)  Enhanced parenting process ◦ Combine relevant information ◦ Establish a baseline to initiate reliability thinking at an early stage of product design  Be aware of elicitation bias
  • 24. References  Braglia, M., Fantoni, G., Frosolini, M. (2007). The house of reliability. International Journal of Quality & Reliability Management, 24(4):420–440.  Chin, K. S., Chan, A., Yang, J. B. (2008). Development of a fuzzy fmea based product design system. International Journal of Advanced Manufacturing Technology, 36(7– 8):633–649.  Cooke, R. (1991). Experts in Uncertainty: Opinion and Subjective Probability in Science. New York, NY: Oxford University Press  Fajdiga, M., Jurejevcic, T., Kernc, J. (1996). Reliability prediction in early phases of product design. Journal of Engineering Design, 7(2):107–128.  Guerin, F., Dumon, B., Usureau, E. (2003). Reliability estimation by bayesian method: Definition of prior distribution using dependability study. Reliability Engineering & System Safety, 82(3):299–306.  Minehane, S., Duane, R., O‘Sullivan, P., McCarthy, K. G., Mathewson, A. (2000). Design for reliability. Microelectronics Reliability, 40(8–10): 1285–1294.