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Abhijith Ramalingaiah
“Everything is Better When Measured” -Dorian D
 Web Analytics(WA)

 Scope of WA Applications

 Basic Elements of WA

 WA Reporting & Strategy

 WA Categories

 Advanced WA

 WA Tracking Approaches
It is the collection, measurement, analysis and reporting of internet data
   for purposes of understanding and optimizing web usage.
•   It’s gives data that uncover the truth about websites.

•   Provides information about visitors behavior, gauge traffic across multiple web
    channels which is useful for market research.
•
    It helps one to estimate how traffic to a website changes after the launch of a new
    campaign or an event.
1. People                    2.Source of
                                Traffic




       3. Site Interaction      4. Outcome
Objectives   KPI                                Measurement


                   - Increasing purchase conversion rates
                   - Increasing average order values
                   - Increasing time spent per visit
                   - Increasing subscr. & regists.
                   - minimizing bounce rates.
                   - Increasing advertising click- through.
Campaign Traffic                Referred Traffic               Direct Traffic


Email marketing               Paid search management         Entering with URL
Affiliate programs            Banner advertising             Bookmarks




Campaign Landing Pages                                Home Page

                             Product Category Pages

   Quit                        Conversion Process                           Quit



                      Successful
                     conversion                                          Engagement
                                                                            Layer
   Visits
   Device
   Average time spent
   Path Analysis
   Traffic Source
   Visitor Profile
   Conversion rates….




    Helps in knowing What, When & Where questions..?
How can I understand my customer(visitor) behavior?

    1. Web server log file analysis                   2. Page tagging
Pros :
   The data is on the company's own servers.
   Historical data can be reprocessed easily.
   Can differentiate between partial and complete action.
   Tracks search engines & spiders by default, which is useful information for search engine
    optimization.
   Log files require no additional DNS Lookups. Thus there are no external server calls which
    can slow page load speed.


Cons:
   Not real time data.
   Proxy and caching inaccuracy.
   Required to feed logs everyday.
   Required own team to maintain in house server.
Pros:
   Real time data.
   More accurate as it includes the page viewed from cache.
   Assigning a cookie to the user, which can uniquely identify visitor.
   Can report on events which do not involve a request to the web server, such as interactions
    within Flash movies, mouse events such as onClick & onMouseOver.


Cons:
   Mistake in tags leads to data loss.
   Page tags are reliant on JavaScript and cookies .
   Privacy Concerns.
   Web crawlers - Spiders
   Bots - robots.txt
   Cookie
       Two types of cookies
          1. Session OR Transient cookie
          2. Persistent OR Permanent cookie




Reference -
http://en.wikipedia.org/wiki/Web_analytics
Measure Website Traffic and Visitor Behavior with Web Analytics
Measure Website Traffic and Visitor Behavior with Web Analytics

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Measure Website Traffic and Visitor Behavior with Web Analytics

  • 2. “Everything is Better When Measured” -Dorian D
  • 3.  Web Analytics(WA)  Scope of WA Applications  Basic Elements of WA  WA Reporting & Strategy  WA Categories  Advanced WA  WA Tracking Approaches
  • 4. It is the collection, measurement, analysis and reporting of internet data for purposes of understanding and optimizing web usage.
  • 5. It’s gives data that uncover the truth about websites. • Provides information about visitors behavior, gauge traffic across multiple web channels which is useful for market research. • It helps one to estimate how traffic to a website changes after the launch of a new campaign or an event.
  • 6. 1. People 2.Source of Traffic 3. Site Interaction 4. Outcome
  • 7. Objectives KPI Measurement - Increasing purchase conversion rates - Increasing average order values - Increasing time spent per visit - Increasing subscr. & regists. - minimizing bounce rates. - Increasing advertising click- through.
  • 8.
  • 9. Campaign Traffic Referred Traffic Direct Traffic Email marketing Paid search management Entering with URL Affiliate programs Banner advertising Bookmarks Campaign Landing Pages Home Page Product Category Pages Quit Conversion Process Quit Successful conversion Engagement Layer
  • 10. Visits  Device  Average time spent  Path Analysis  Traffic Source  Visitor Profile  Conversion rates…. Helps in knowing What, When & Where questions..?
  • 11.
  • 12. How can I understand my customer(visitor) behavior? 1. Web server log file analysis 2. Page tagging
  • 13. Pros :  The data is on the company's own servers.  Historical data can be reprocessed easily.  Can differentiate between partial and complete action.  Tracks search engines & spiders by default, which is useful information for search engine optimization.  Log files require no additional DNS Lookups. Thus there are no external server calls which can slow page load speed. Cons:  Not real time data.  Proxy and caching inaccuracy.  Required to feed logs everyday.  Required own team to maintain in house server.
  • 14. Pros:  Real time data.  More accurate as it includes the page viewed from cache.  Assigning a cookie to the user, which can uniquely identify visitor.  Can report on events which do not involve a request to the web server, such as interactions within Flash movies, mouse events such as onClick & onMouseOver. Cons:  Mistake in tags leads to data loss.  Page tags are reliant on JavaScript and cookies .  Privacy Concerns.
  • 15. Web crawlers - Spiders  Bots - robots.txt  Cookie Two types of cookies 1. Session OR Transient cookie 2. Persistent OR Permanent cookie Reference - http://en.wikipedia.org/wiki/Web_analytics

Notes de l'éditeur

  1. VP – Geo, timezone, technologyConversion rate – ERS, Internal banners, email visits