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Making The Leap From Business Analyst To
Business Architect
Jeff Scott
VP/ Business & Technology Strategy
IIBA / UK Chapter -- June 18, 2012
My Mission: create successful
business architects
Don’t listen to enterprise architects!
6/13/2012 3© 2012 Accelare. Proprietary and confidential. Do not copy.
Yogi Berra
“In theory, there is no
difference between theory and
practice. In practice there is.”
Business architects have a wide variety
of backgrounds
6/13/2012 4© 2012 Accelare. Proprietary and confidential. Do not copy.
5%
12%
26%
27%
27%
39%
42%
60%
Other IT role
Other business role
Project lead or lead developer
Business manager
Information or data architect
Application or solution architect
Enterprise architect
Business analyst
“What prior roles do business architects typically hold in your
organization (immediately before becoming a business architect)?”
(multiple responses accepted)
Source: Forrester Research
Business architecture is an ecosystem
with many players
Business Architect
[business]
Business
Architect
[IT]
EA
BPM
Business
Executive
Business Planner
- Strategist
Business
Analyst
Business
Manager
Information
Architect
APM
???
Is business
architecture
a function . .
or a role?
6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 5
Business architects architect in the
enterprise context
2008 — 15%
2008 — 3%
2008 — 80%
2008 — 39%
2008 — 47%
2008 — 9%
6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy.
Source: Forrester Research
Business units are the focus
6/13/2012 7© 2012 Accelare. Proprietary and confidential. Do not copy.
What business architects spend
their time on
Who business architects spend their
time with
Source: Forrester Research
35%
34%
13%
19% Internal BU alignment
Problem Solving
Enterprise Strategy
Cross BU integration
0% 5% 10% 15% 20% 25%
External to the company
Business executives
EA team members
IT senior managers
IT professionals
Working alone
Non-executive busienss leaders
Business architecture is about
exploration .... not standardization
6/13/2012 8© 2012 Accelare. Proprietary and confidential. Do not copy.
Dormant
Mature
 Experimentation
 New ideas
 Contradictions
1987 2005 ?
Innovation
Frustration!
6/13/2012 9© 2012 Accelare. Proprietary and confidential. Do not copy.
What is business architecture?
The executive’s view
6/13/2012 10© 2012 Accelare. Proprietary and confidential. Do not copy.
The organizational reality —
strategy diffusion
6/13/2012 11© 2012 Accelare. Proprietary and confidential. Do not copy.
75%
75%
75%
75%
75% 68%
61%
55%
49%
Strategic
effectiveness
coefficient
Executives know they are not getting the
expected value from their strategies
• In a 2010 HBR survey of
1000 executives, only
37% say their companies
are “very good or
excellent” at strategy
execution.
• Only 23% blame current
economic conditions as a
major factor in their lack
of execution.
Source: HBR 2010 Strategy Execution Survey
6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 12
What does business architecture do?
6/13/2012 13© 2012 Accelare. Proprietary and confidential. Do not copy.
• Effective strategy - creates a direct, clear linkage between executive intent
and organizational actions
• Effective investments - provides a structured approach to making
strategic and operational investment decisions
• Effective operations – clarifies the cross-organizational operating model
• Creates new insights and perspectives – encourages new thinking about
how the company creates value
Business architecture attributes:
• Focuses on “what” the business needs to do rather than “how” it
does it.
• Resonates with business thinkers (CxOs), P&L owners,
strategists, product planners, etc.
• Can be directed at a specific context (ecosystem, enterprise, line
of business, business unit)
• Is information rich and data lite
Strategy to execution management
THE PROCESS OF BUSINESS ARCHITECTURE
6/13/2012 14© 2012 Accelare. Proprietary and confidential. Do not copy.
6/13/2012 15© 2012 Accelare. Proprietary and confidential. Do not copy.
Becoming a business architect
Thinking shift # 1
GIVE UP YOUR OLD PARADIGMS
6/13/2012 17© 2012 Accelare. Proprietary and confidential. Do not copy.
Different
results
Thinking
about
thinking
Thinking
differently
Acting
differently
Think diffferent
Thinking shift # 2
START WITH WHY
Why
What
How
Adapted from: Start With Why, Simon Sinek
Jeff’s “why”
When we:
 think innovatively,
 work collaboratively, and
 act strategically
we create more value for our
customers, shareholders, and
employees.
http://www.ted.com/talks/simon_sinek_how
_great_leaders_inspire_action.html
6/13/2012 18© 2012 Accelare. Proprietary and confidential. Do not copy.
Thinking shift # 3
“SHOULD” SHOULDN’T MATTER
What should be
What is
What
can be
© 2012 Accelare. Proprietary and confidential. Do not copy.6/13/2012 19
Thinking shift # 3
“SHOULD” SHOULDN’T MATTER
What
should
be
What is
What can be
© 2012 Accelare. Proprietary and confidential. Do not copy.6/13/2012 20
Thinking shift # 4
OPPORTUNITY FOCUSED - NOT EFFICIENCY FOCUSED
Expense
Revenue
Expense reduction
is good
Revenue growth
is better
Profit = Revenue – Expense
© 2012 Accelare. Proprietary and confidential. Do not copy.6/13/2012 21
Thinking shift # 5
SOLVE THE WHOLE PROBLEM
6/13/2012 22© 2012 Accelare. Proprietary and confidential. Do not copy.
Context
Situation
Problem
Symptom
Thinking shift # 6
COMPLEX PROBLEMS REQUIRE DIFFERENT APPROACHES
© 2012 Accelare. Proprietary and confidential. Do not copy.
Context
Root cause
Solution
Problem
6/13/2012 23
Become more business-savvy
THINK LIKE BUSINESS EXECUTIVES
• Improve your business perspective —
read!
• Find a business mentor
• Build relationships
• Create a business architecture for your
organization
6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 24
Thank You
6/13/2012 25© 2012 Accelare. Proprietary and confidential. Do not copy.
Jeff Scott
Email: Jeff.Scott@accelare.com
Phone: +1-704-275-1725
LinkedIn: www.linkedin.com/in/logicalleap
www.linkedin.com/company/accelare
Web: www.accelare.com
Twitter: @accelare
Blog: http://jeffscott.accelare.com (The Business Architect)

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Making the Leap from Business Analyst to Business Architect

  • 1. Making The Leap From Business Analyst To Business Architect Jeff Scott VP/ Business & Technology Strategy IIBA / UK Chapter -- June 18, 2012
  • 2. My Mission: create successful business architects
  • 3. Don’t listen to enterprise architects! 6/13/2012 3© 2012 Accelare. Proprietary and confidential. Do not copy. Yogi Berra “In theory, there is no difference between theory and practice. In practice there is.”
  • 4. Business architects have a wide variety of backgrounds 6/13/2012 4© 2012 Accelare. Proprietary and confidential. Do not copy. 5% 12% 26% 27% 27% 39% 42% 60% Other IT role Other business role Project lead or lead developer Business manager Information or data architect Application or solution architect Enterprise architect Business analyst “What prior roles do business architects typically hold in your organization (immediately before becoming a business architect)?” (multiple responses accepted) Source: Forrester Research
  • 5. Business architecture is an ecosystem with many players Business Architect [business] Business Architect [IT] EA BPM Business Executive Business Planner - Strategist Business Analyst Business Manager Information Architect APM ??? Is business architecture a function . . or a role? 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 5
  • 6. Business architects architect in the enterprise context 2008 — 15% 2008 — 3% 2008 — 80% 2008 — 39% 2008 — 47% 2008 — 9% 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. Source: Forrester Research
  • 7. Business units are the focus 6/13/2012 7© 2012 Accelare. Proprietary and confidential. Do not copy. What business architects spend their time on Who business architects spend their time with Source: Forrester Research 35% 34% 13% 19% Internal BU alignment Problem Solving Enterprise Strategy Cross BU integration 0% 5% 10% 15% 20% 25% External to the company Business executives EA team members IT senior managers IT professionals Working alone Non-executive busienss leaders
  • 8. Business architecture is about exploration .... not standardization 6/13/2012 8© 2012 Accelare. Proprietary and confidential. Do not copy. Dormant Mature  Experimentation  New ideas  Contradictions 1987 2005 ? Innovation Frustration!
  • 9. 6/13/2012 9© 2012 Accelare. Proprietary and confidential. Do not copy. What is business architecture?
  • 10. The executive’s view 6/13/2012 10© 2012 Accelare. Proprietary and confidential. Do not copy.
  • 11. The organizational reality — strategy diffusion 6/13/2012 11© 2012 Accelare. Proprietary and confidential. Do not copy. 75% 75% 75% 75% 75% 68% 61% 55% 49% Strategic effectiveness coefficient
  • 12. Executives know they are not getting the expected value from their strategies • In a 2010 HBR survey of 1000 executives, only 37% say their companies are “very good or excellent” at strategy execution. • Only 23% blame current economic conditions as a major factor in their lack of execution. Source: HBR 2010 Strategy Execution Survey 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 12
  • 13. What does business architecture do? 6/13/2012 13© 2012 Accelare. Proprietary and confidential. Do not copy. • Effective strategy - creates a direct, clear linkage between executive intent and organizational actions • Effective investments - provides a structured approach to making strategic and operational investment decisions • Effective operations – clarifies the cross-organizational operating model • Creates new insights and perspectives – encourages new thinking about how the company creates value Business architecture attributes: • Focuses on “what” the business needs to do rather than “how” it does it. • Resonates with business thinkers (CxOs), P&L owners, strategists, product planners, etc. • Can be directed at a specific context (ecosystem, enterprise, line of business, business unit) • Is information rich and data lite
  • 14. Strategy to execution management THE PROCESS OF BUSINESS ARCHITECTURE 6/13/2012 14© 2012 Accelare. Proprietary and confidential. Do not copy.
  • 15. 6/13/2012 15© 2012 Accelare. Proprietary and confidential. Do not copy. Becoming a business architect
  • 16.
  • 17. Thinking shift # 1 GIVE UP YOUR OLD PARADIGMS 6/13/2012 17© 2012 Accelare. Proprietary and confidential. Do not copy. Different results Thinking about thinking Thinking differently Acting differently Think diffferent
  • 18. Thinking shift # 2 START WITH WHY Why What How Adapted from: Start With Why, Simon Sinek Jeff’s “why” When we:  think innovatively,  work collaboratively, and  act strategically we create more value for our customers, shareholders, and employees. http://www.ted.com/talks/simon_sinek_how _great_leaders_inspire_action.html 6/13/2012 18© 2012 Accelare. Proprietary and confidential. Do not copy.
  • 19. Thinking shift # 3 “SHOULD” SHOULDN’T MATTER What should be What is What can be © 2012 Accelare. Proprietary and confidential. Do not copy.6/13/2012 19
  • 20. Thinking shift # 3 “SHOULD” SHOULDN’T MATTER What should be What is What can be © 2012 Accelare. Proprietary and confidential. Do not copy.6/13/2012 20
  • 21. Thinking shift # 4 OPPORTUNITY FOCUSED - NOT EFFICIENCY FOCUSED Expense Revenue Expense reduction is good Revenue growth is better Profit = Revenue – Expense © 2012 Accelare. Proprietary and confidential. Do not copy.6/13/2012 21
  • 22. Thinking shift # 5 SOLVE THE WHOLE PROBLEM 6/13/2012 22© 2012 Accelare. Proprietary and confidential. Do not copy. Context Situation Problem Symptom
  • 23. Thinking shift # 6 COMPLEX PROBLEMS REQUIRE DIFFERENT APPROACHES © 2012 Accelare. Proprietary and confidential. Do not copy. Context Root cause Solution Problem 6/13/2012 23
  • 24. Become more business-savvy THINK LIKE BUSINESS EXECUTIVES • Improve your business perspective — read! • Find a business mentor • Build relationships • Create a business architecture for your organization 6/13/2012 © 2012 Accelare. Proprietary and confidential. Do not copy. 24
  • 25. Thank You 6/13/2012 25© 2012 Accelare. Proprietary and confidential. Do not copy. Jeff Scott Email: Jeff.Scott@accelare.com Phone: +1-704-275-1725 LinkedIn: www.linkedin.com/in/logicalleap www.linkedin.com/company/accelare Web: www.accelare.com Twitter: @accelare Blog: http://jeffscott.accelare.com (The Business Architect)