A Beginners Guide to Building a RAG App Using Open Source Milvus
APO 2.0
1. Advanced Management
Insight
A surprise-free world with continuous
best practice instant benchmarking
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2. Objective
Share CAI Value
Understand Your Current Environment/
Challenges / Opportunities
Provide Overview of CAI Solution
Determine Value for Your Organization
Identify Next Steps
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3. CAI Overview
Global IT product & services
– Consulting, Legacy Application Support, Application
Development, Knowledge Capture, Desktop Services,
Managed Staffing Services
– 31 years
– Privately held
– $300 million
– 3,000+ associates worldwide
World leader in IT Metrics & Productivity
– Founded the ITMPI.org
– Developed suite of solutions eliminating
the need to “Manage by Walking Around”
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4. Key Challenges
(What We Hear from CIO’s)
1 – Visibility
• Project Selection
• Resource Allocation
• Project Status
Business Value
2 – Control
• Process Consistency / Transparency
• Predicting the Future to Mitigate Risk
• Efficient Project Execution
3 – Optimization
• Leverage Learnings
• Optimize IT Investments
Today Visibility Control Optimization
• Increase Innovation Spend
Maturity
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5. Management by Walking Around
1. Managers can clearly communicate
what needs to be done.
2. Spot early warning signs before projects fail.
3. Managers can ensure best practices are
followed and critical steps are not overlooked.
Finding: Managers who more frequently engaged their teams were re-
evaluating decisions and reprioritizing risks/issues earlier in the project.
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6. Origins
We were beginning to make mistakes
Challenge
– Needed visibility of data, control of process consistency
and optimization of project learnings to leverage
continuous improvement
Solution
We developed an internal automated solution
- Automated Project Office (APO)
- Virtual implementation of Management by Walking Around
We achieved dramatic results
CAI Value
- Reporting Effort -> 10-20%
- Reduced Rework to 30-40%
Commercialization
Client Value
- Created AMI
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7. What’s within AMI?
Seven
Domains Portfolio Service
Management
Delivery
IT Service
HealthCheck Management
Project
Management
(APO)
Process Capability Issue
Management Management
Improvement
Results
Management
Powered by
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8. The AMI Difference
The Control Room
Constant stream of
quantitative data with Open visibility into status
Identify risks, off track feedback
subjective team
activities and best practice
compliance
Best
practices, KPIs, stan
dard processes and
management
expertise
Repository of all
historical
data, findings, and
analysis 8
9. Current Challenges / Opportunities
Top IT Issues Challenging Effective Projects
Project Phases
• Project Selection
• Project Planning Select Plan Execute • Deliverables
• Project Execution • Business Value
• Not Selecting
right projects • Failed projects
• Can’t innovate
fast enough
• Portfolio not maximizing
value to the business • Avoidable rework
• Inability to make
timely decisions
• Not aligned with business • No process Consistency
• Too many projects
• Lower value projects take for our resources • No consistent way to
away resources from higher measure project value
return options progress
• Unable to address
risk and uncertainty
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10. Demonstration
1. Manage & track demand, Select Right 2. Report status of activities, get
Project based on value and constraints my voice heard
3. Manage each project with key 4. Manage Processes from an
dashboard metrics organizational point-of-view
Click Here to Launch 10
11. AMI Delivers by the Numbers
Control room
Gathers and filter data
Process data against rules
and best practices
Cut reporting effort
up to 2 hours per person/week
and
10 hours per project manager / week
Reduce rework by up to 40%
Improve productivity by up to 30%
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12. Value Discussion
1 – Visibility 2 – Control 3 – Optimization
• Project Selection • Process Consistency /Transparency • Leverage Learnings
• Resource Allocation • Predictive Analytics to Mitigate Risk • Optimize IT Investments
• Project Status • Efficient Project Execution • Increase Innovation Spend
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CAI is a global IT services firm that has been delivering business/IT consulting, application support, application development, knowledge capture, desktop services, and managed staffing services over the past 30+ year. With annual revenues of 300 Million and over 3,000 associate worldwide.
Buzz identifies five IT management domains, shown here:Portfolio Management. This establishes standard criteria for evaluating proposals making it easier to compare projects on an apples-to-apples basis. It ensures that all work is authorized, valuable, aligned, and balanced. Project Management. Ensures that the project’s cost, scope, schedule and risk profile are fully developed, documented and agreed upon by all stakeholders before development starts. You can verify that the project plan is feasible from the point of view of the team charged with the work. Service Management. Service Management provides oversight of the IT products and services deployed to support the day-to-day operations of your business. It monitors performance, stability, conformance to service level commitments, fit-for-purpose and helps track end user satisfaction.Practice Management. Leverage experience on concluded projects to refine your formal processes for future projects. This includes processes for estimating the work required, managing the risks, controlling scope, handling communications. Results Management. Find out how your projects performed. Did you deliver on time and on budget? Did you deliver all the functionality that was expected? Did the project result in a high quality solution? These five domains form two closed (feedback) loops: <click> one for service delivery and <click> one for process improvement with Project Management (the original APO) lying at the conjunction of the two.
Note: Also Identify Capabilities Needed to Mitigate Challenges: See later slide
The soft and hard data behind the dashboards. This is an example of the virtual MBWA data collected.We can look at this by project, organization, portfolio of projects…… all the way down to the person.
