Rassegna stampa (What’s Hot) relativa al periodo luglio – agosto, con le principali novità che interessano aziende Retail e produttori.

1. ISTRIBUTOR
ETAILER
NDUSTRY
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2. WHAT’S
HOT?
In Retail and CPG
July – August 2019
THE HOTTEST TOPICS FROM THE
MOST IMPORTANT BUSINESS
MAGAZINES and MANAGEMENT
JOURNALS

3. WHAT’S
HOT?July – August 2019
INTERNATIONAL
PRESS

4. Link to the article
AMAZON - KOHL’S
PARTNERSHIP FOR IN-STORE
RETURNS
July 2019 | Forbes | Joan Verdon
BUY ONLINE,
RETURN IN STORE
A recent survey explains that in-store returns are
seen by customers as a high valuable feature. Most
online shoppers desire to return their unwanted
products in an easier way. This is why Amazon made
a partnership with Kohl, a US department store chain.
Now Amazon’s customers can return their orders at
any Kohl’s store.

5. Link to the article
TESCO IS TESTING A DIFFERENT
CHECKOUT-FREE SYSTEM
June 2019 | Bloomberg | Yaacov Benmeleh
Every big retail player is testing solutions to overcome
the biggest bottleneck of retail, queue at the till. The
common approach is based on RFID tags, while
Tesco is working with Trigo Vision to develop a
different checkout method based on cameras and
sensors.
TESCO

6. CONSUMERS ARE DEMANDING
LESS PACKAGING, BUT THIS
MEANS AN HIGHER COST FOR
COMPANIES
LESS PACKAGING,
MORE COSTS
Link to the article
In line with the world’s demand for more
environmentally friendly products, many CPG brands
are investing in more innovative ways to package
their goods. Many retailers are experimenting with
streamlined packaging, more recyclable materials,
and reusable boxes. In a survey made in 2019, of 250
retailers, 75% reported on planning to spend more on
packaging. 57% reported moving into easier-to-open
packaging and 51% stated that they use single serve
packaging.
August 2019 | RetailWire | Matthew Stern

7. IN STORE ON-DEMAND
INTERPRETATION SERVICE FOR
CUSTOMERS WHO DON’T
SPEAK ENGLISH
BOOTS
Link to the article
Whenever you are in a foreign country and you need
assistance in a specific field you prefer to speak in
your mother language. Boots introduces in-store
tablets that let consumers speak, through an app,
with experienced interpreters who can translate over
245 languages instantly.
August 2019 | The Retail Bullettin

8. WAITROSE EXTENDS ITS
REFILLABLE ZONE
EXPERIMENT
August 2019 | The Retail Bullettin
WAITROSE
Link to the article
As we saw in the last “What’s hot” (May-June 2019)
Waitrose launched a new refillable product line called
Waitrose Unpacked. The trial feedback has been
“overwhelmingly positive”, so the supermarket
decided to extend its initiative in others UK stores.

9. THIRD PARTY SELLERS START
COMPLAINING AGAINST
AMAZON’S DOMINANCE
SELLERS
AGAINST AMAZON
Link to the article
Amazon has recently come under serious scrutiny by
the Department of Justice and the Free Trade
Commission for its anticompetitive practices. This has
come after a series of complaints voiced by sellers
against some of Amazon’s unfair actions on its own
marketplace. Third party sellers are being squeezed
by Amazon’s sale of its own private label products,
such as Amazon Basics, and by the site’s algorithmic
pricing, which constantly sells Amazon’s products at a
lower price than its competition. As a result, many
third party sellers are organizing against Amazon in
hopes of seeing some change.
August 2019 | Business Insider | Rachel Premack

10. WHAT’S
HOT?July - August 2019
NATIONAL
PRESS

11. Link to the article
GLOVO DELIVERS YOUR
GROCERY FROM CARREFOUR IN
30 MINUTES
July 2019 | GDO Week | Chiara Bertoletti
Carrefour e-commerce offer is growing thanks to its
new partnership with the popular delivery service
Glovo. Glovo’s runners will bring you grocery and
food from the nearest Carrefour supermarket and will
arrive at your home in less than 30 minutes. The
service will starts in October 2019, in Milan and
Rome.
CARREFOUR & GLOVO

12. Link to the article
OVS LAUNCHES THE DIGITAL
PERSONAL SHOPPER AS PART OF
ITS OMNICHANNEL STRATEGY
July 2019 | GDO Week | Alessandra Bonaccorsi
To pursue an omnichannel strategy, OVS Italy
introduces “Digital Personal Shopper”. This service
allows female customers to be supported in their
online purchases by a fashion stylist team. Then
customers can book an appointment at some
selected stores, where they can try online-selected
clothes before buying.
OVS

13. Link to the article
HOME DELIVERY WITH SELF
DRIVING VEHICLE
July 2019 | GDO Week | Alessandra Bonaccorsi
Walmart starts a collaboration with the self-driving
vehicle startup Gatik, to use its autonomous vans to
deliver grocery in Arkansas, US. This services will be
available for free every day from 8 AM to 8 PM.
Walmart aims to extend the service to other 3000
stores by the end of the year.
WALMART

14. Link to the article
ARTIFICIAL INTELLIGENCE TO
MANAGE HEMA SUPPLY CHAIN
July 2019 | GDO Week | Barbara Trigari
To handle its supply chain, Hema made a deal with
JDA software. This data-driven solution uses machine
learning to predict stores demand and to reduce stock
in the warehouse. The economic benefit is not the
only one, in fact, better prevision means a more
stable relationship with suppliers.
HEMA

15. Link to the article
FREITAG OPENS A CONCEPT
STORE WHERE CONSUMERS CAN
MAKE THEIR OWN RECYCLED
TARP BAG
In this new concept store, called Sweat Yourself
Shop, consumers make a hands-on experience
crafting their new recycled bag. Visitors get to interact
with tarp cutters, plexiglass templates and punching
machines, letting them feel the real crafting
experience.
FREITAG
July 2019 | GDO Week | Alessandra Bonaccorsi

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