The powerful combination of engaged employees and brilliant performance is critical to business success.

1. MASTER THE
EMPLOYEE SUCCESSTM
OBSTACLE COURSE

2. Changing your
company’s culture
is a marathon,
not a sprint.

3. You wouldn’t run a marathon without
stretching, right?

4. Start with these
warm-up exercises:

5. Start with these
warm-up exercises:
Set business objectives

6. Start with these
warm-up exercises:
Set business objectives
Define corporate values

7. Start with these
warm-up exercises:
Set business objectives
Define corporate values
Identify desired behaviors

8. Start with these
warm-up exercises:
Set business objectives
Define corporate values
Identify desired behaviors
Set a budget

9. Start with these
warm-up exercises:
Set business objectives
Define corporate values
Identify desired behaviors
Set a budget
Survey your employees—
what motivates them
the most?

10. Now you’re warmed up!
Ready, set, go:

11. Obstacle 1:
Employees won’t participate

12. Obstacle 1:
Employees won’t participate
Think again! Recognition drives
employees’ intrinsic motivation
to succeed.

13. Obstacle 2:
No one has time to recognize

14. Obstacle 2:
No one has time to recognize
Sure they do!
Try these sprints:

15. Saying “thank you” 1 second

16. Saying “thank you” 1 second
30 secondsSending an email

17. Saying “thank you” 1 second
30 seconds
45 seconds
Sending an email
Leaving a voicemail

18. Saying “thank you” 1 second
30 seconds
45 seconds
60 seconds
Sending an email
Leaving a voicemail
Writing a card

19. Saying “thank you” 1 second
30 seconds
45 seconds
60 seconds
90 seconds
Sending an email
Leaving a voicemail
Writing a card
Giving a gift certificate

20. Obstacle 3:
Senior leaders don’t support recognition

21. Obstacle 3:
Senior leaders don’t support recognition
Remember, you’re on the
same team! Explain what
Employee Success™ can do
for their bottom line.

22. Organizations with high engagement
are 78% more productive.1
78%

23. Engaged employees are 87 percent
less likely to leave.2
87%

24. Managers who recognize increase
engagement by 60%.3
60%

25. Read our paper on obtaining
executive buy-in.
Need more help?

26. Obstacle 4:
Managers don’t feel it’s their job

27. Obstacle 4:
Managers don’t feel it’s their job
Managers are valuable
members of the team.

28. 3 out of 4 people leaving their jobs
aren’t quitting their companies;
they’re quitting their managers…4

29. …but a culture of Employee Success
decreases involuntary turnover by
more than 30 percent.5

30. If managers want to retain
their top talent, they need
to get on board.

31. Obstacle 5:
Our budget is too small

32. Obstacle 5:
Our budget is too small
You don’t need much—budget
1-3% of an employee’s base
salary for recognition.6

33. Obstacle 6:
We can’t measure success

34. Obstacle 6:
We can’t measure success
Consolidate your efforts into
one online program, then…

35. …identify the behaviors you
want to reinforce and generate
reports to measure the
change over time.

36. What you want
How to measure it
Increased sales
Sales reports, KPIs

37. What you want
How to measure it
Improved morale
Employee engagement surveys

38. What you want
How to measure it
Lower turnover
Employee retention reports

39. You made it
to the finish line!
But don’t stop now—keep
training and you’ll improve
your future performance.

40. Your training regimen:
Solicit feedback from employees
Set benchmarks and checkpoints
Plan for ongoing optimization

41. For an easy-to-share
version of these tips
check out the infographic.
Changing your company’s culture is a
marathon, not a sprint. And you wouldn’t
run a marathon without stretching, right?
Set business objectives
Define corporate values
Identify desired behaviors
Set a budget
Survey your employees
to find out what kinds of
recognition will motivate
them the most
Before you tackle the Employee
Success obstacle course, try these
warm-up exercises:
Your employees are your business, but creating a recognition-rich culture that amplifies brilliant performance can be a
challenge. We’ll help you navigate the recognition obstacle course to fuel Employee Success™—a win-win scenario
that improves employee engagement and drives successful business results—and get you to the finish line. Let’s go!
DISENGAGEMENT
OVERCOME THE OBSTACLES OF
DISENGAGEMENT
TACKLE THE RECOGNITION OBSTACLE COURSE AND TURN DISENGAGEMENT INTO RESULTS
OVERCOME THE OBSTACLES OF
Think again! Recognition drives employees’
intrinsic motivation to achieve, increasing
their engagement and amplifying key
behaviors that drive results—especially
when recognized by peers. Enable
peer-to-peer recognition in your
organization to abolish top-down
hierarchy and allow everyone to
x01
EMPLOYEES WON’T PARTICIPATE
Obstacle 01
THE WARM UP
READY, SET, GO!

43. Achievers inspires Employee Success™
.
Our software helps global companies dramatically increase
employee engagement, retention, and performance to drive
overall business success.
www.achievers.com

44. Sources:
1. “Hewitt point of view: What Makes a Company a Best Employer?” Hewitt and Associates. 2009. Web. 8 Apr. 2013.
2. Lockwood, Nancy R. “Leveraging Employee Engagement for Competitive Advantage: HR’s Strategic Role.”
HR Magazine Mar 2007
3. “The Power of Recognition from Managers.” Towers Watson, Oct. 2010
4. National Business Research Institute, http://www.nbrii.com/blog/employee-engagement-infographic/
5. “Predictions for 2013” by Bersin by Deloitte
6. Recognition Professionals International (RPI). Web. 28 March 2013. http://www.recognition.org/displaycom-
mon.cfm?an=1subarticlenbr=863