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Governing Online:
Using Drupal To Open Up
The NY State Senate


Andrew Hoppin
CIO, NY State Senate
Challenge at NYS Senate in 2009:
Government 1.965, not Government 2.00x
NYSenateCIO Mission

• TRANSPARENCY: create a more
transparent legislature,

• EFFICIENCY: enable Members to serve
constituents in a more effective and efficient
manner, at lower cost to taxpayers

• PARTICIPATION: provide New Yorkers with
the means to take a more participatory role in
their State government,

Model ʻbest technology practicesʼ for
legislative bodies throughout the United
States.
News “Clips” ($1.5MM/year)




    http://flickr.com/photos/rocketqueen/1573565705/
Constituent Relationship
  Management (CRM)




  http://flickr.com/photos/rocketqueen/1573565705/
Intranet 1.0




http://flickr.com/photos/rocketqueen/1573565705/
Hosting 1.0




http://flickr.com/photos/rocketqueen/1573565705/
Senate.State.NY.US




http://flickr.com/photos/rocketqueen/1573565705/
Why An Open-Source CMS?

• Needed a true CMS
   – hundreds of content creators on staff

• Preference for Open-Source
    – avoid license fees
    – choice of consultants
    – ability to bring development in-house

• Comfort with Open-Source
   – range of mature platforms in use by large enterprise
   – availability of professional support

• Ability to Collaborate with Government Peers
   – Share code, roadmap, etc.
Why Drupal?

• Considered Joomla, Django, Drupal and Wordpress

• Selected Drupal based on:
    – widespread use in public sector (govʼt & NGOs)
    – module feature set for constituent use cases
    – local availability of PHP/MySQL talent
    – maturity of consultant and developer community
    – trajectory of the platform since 2004
Drupal & I
Development Process
• Contracted outside consulting firm for
   – requirements gathering
   – design
   – coding
   – hosting

• *During* external development, hired
    – one in-house developer
    – one project manager
    – existing in-house staff for training & QA

• Deployed 3.5 months after project start
   – one programmer
   – one project manager
   – leveraged in-house staff for training
   – hundreds of bugs and features implemented since
New Website Ingredients
• New Hosting
• New Domain Name
• New Policies (Content Creation, Copyright, Privacy, Terms
  of Service, Release of Data, Permissions)
• New Processes (Requirements Gathering, Quality
  Assurance, Content Creation Workflows)
• New Talent (Consulting Contracts, Staff)
• New Tools (Videoconferencing, IRC Chat, Central Desktop,
  Redmine)
• New Training Materials
• New Communications / PR
NYSenate.gov

•   Senators (62 Mini-Sites)
•   Committees (~40 Mini-Sites)
•   Initiatives
•   Legislation
•   Open Senate
•   About
•   Video
•   Newsroom
•   Calendars
NYSenate.gov




http://flickr.com/photos/rocketqueen/1573565705/
Senators Navigation




http://flickr.com/photos/rocketqueen/1573565705/
Microsites for Senators




http://flickr.com/photos/rocketqueen/1573565705/
Navigation for Committees




http://flickr.com/photos/rocketqueen/1573565705/
Microsites for Committees




http://flickr.com/photos/rocketqueen/1573565705/
Committee Events




http://flickr.com/photos/rocketqueen/1573565705/
Calendars
…Content to the Cloud




  http://flickr.com/photos/rocketqueen/1573565705/
Social Web Adoption




 http://flickr.com/photos/rocketqueen/1573565705/
Social Web Use




http://flickr.com/photos/rocketqueen/1573565705/
Constituent Communication
Open Senate
Open Legislative Data
Open Administrative Data
Advanced Content Search
NY Senate Mobile




http://flickr.com/photos/rocketqueen/1573565705/
Results

•   10,000s watching live events
•   Interaction w/ 100,00s of New Yorkers
•   “They are clearly setting the pace that all other legislative
    bodies will have to follow. The US Congress ought to be
    taking some clue from them.” - Sunlight Foundation
    Executive Director Ellen Miller
•   Positive Press
•   “Best of New York” Visionary Award
Why?


Better Laws




   Less $
131 Drupal Modules (+ Core Required Modules)
 •   Activism (framework for "calls to action”)
 •   Petition (lets Senators create own petitions)
 •   Administration (helps site admins do their work faster)
 •   Interrelated Gmap & Location modules (integration with Google maps)
 •   Content templates (simplified theming of nodes w/ CCK fields)
 •   Interrelated date & calendar modules
 •   ImageAPI & Imagecache (upload image once, then resizes
     automatically as thumbnail, featured etc.)
 •   FeedAPI
 •   Service links (social bookmarks)
 •   Captcha
 •   Wysiwyg
 •   Services
19 Custom Drupal Modules
•   Variety of custom views and blocks provide glue to make
    all the other Drupal modules play together better
•   NYSS Editors module (permission systems for Office and
    Web Editors)
•   NYSS Node module own db table w/ extra info required
    about each Open Data item
•   Nyss_leginfo uses RESTful OpenLeg API
•   (upcoming) Integration w/ Open Legislation
•   (upcoming) Distributed Authentication
•   (upcoming) Ideas Crowdsourcing
•   (upcoming) Unified Commenting
Cloud Hosting




http://flickr.com/photos/rocketqueen/1573565705/
Followup
            @ahoppin
         @NYSenateCIO
NYSenate.gov/department/cio
 http://github.com/nysenatecio
Hoppin@Senate.State.NY.US
Ciodesk@Senate.State.NY.US

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