Whether you manage an intranet, an online community or other membership organization site, we'll show you how to empower your members and monetize your content through Drupal tools and functionality. Experts from Deeson will walk you through best practices and case studies showing how to turn Drupal website into another member of your community management team. We will also give an overview of how we replaced one organization's legacy learning and professional development content with Drupal in order to reduce costs, avoid vendor lock-in while making everything available across a range mobile devices. Simon Bostock, a Strategist at Deeson, has worked on intranets, online Communities of Practice and revenue-generating membership sites for clients such as Johnson & Johnson, University of London, trade unions, professional associations and other large Third Sector organisations. In this webinar, you also will learn how to: • Decide between integrating with a third party CRM or rolling your own using Drupal distributions • Increase revenue using personalization and Drupal's advanced user management capabilities • Increase engagement and retention through user-generated content • Protect your content without affecting SEO and findability

1. WEBINAR
How to create a great community
experience with Drupal
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

2. Deeson Group
Who we are, what we do
Wednesday, 30 January 13

3. Wednesday, 30 January 13

4. ‣ Britain’s longest-running Drupal agency
‣ Since 1959 :-)
‣ Acquia Enterprise Select Partner
‣ 200+ Drupal sites since 2007
Deeson Online
Quick overview
Wednesday, 30 January 13

5. Deeson and Drupal
Drupal Give
Wednesday, 30 January 13

6. Deeson and Drupal
UK’s biggest and brightest Drupal agency
Wednesday, 30 January 13

7. ‣ Deeson Member
Communications
Deeson Online
Quick overview
Wednesday, 30 January 13

8. Simon Bostock
simonb@deeson.co.uk
http://www.linkedin.com/in/bostocks
http://deeson-online.co.uk
Wednesday, 30 January 13

9. NOT A TECH TALK
Strategy and User Experience
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

10. Community Sites
Hosts with the mosts
Wednesday, 30 January 13

11. Strategy
“Defining the problem”
Wednesday, 30 January 13

12. What comes off-the-peg and out-of-the box?
Forums and ready-made social networks
Wednesday, 30 January 13

13. What I see in RFPs
Things wrapped up into overly neat boxes
Wednesday, 30 January 13

14. COMMUNITY AND CONTENT STRATEGY
What is content these days?
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

15. Forums
What am I to do here?
Wednesday, 30 January 13

16. Mystery meat and no ‘scent’
What am I to do here?
Wednesday, 30 January 13

17. These are all successful forums
But I ‘m not sure they’d work for you (or me)
Wednesday, 30 January 13

18. Off-topic chat?
How many sites do you see with 21 items in the
Main Nav?
Wednesday, 30 January 13

19. Vine (see http://vinepeek.com/)
We are what we do (in this case)
Wednesday, 30 January 13

20. Content needs Information Architecture
Whether that’s page or streams or timelines or ...
Wednesday, 30 January 13

21. COMMUNITY AND USER EXPERIENCE
Who are your users? And what do they
want?
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

22. 90-9-1 Rule
How to overcome participation inequality?
Wednesday, 30 January 13

23. Vine
A nicely circular description
Wednesday, 30 January 13

24. Forum!
The community for people who like foruming!
Wednesday, 30 January 13

25. SOME COMMUNITY ‘VERBS’
Solving problems and learning
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

26. Learning
eLearning and Document Libraries
Wednesday, 30 January 13

27. Learning
eLearning and Document Libraries
Wednesday, 30 January 13

28. Learning
eLearning and Document Libraries
Wednesday, 30 January 13

29. Other verbs
Like, customise, follow, get introduction to, share...
Wednesday, 30 January 13

30. COMMUNITY AND CONTENT STRATEGY - Part II
What is content these days?
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

31. Meanwhile, in the Drupal universe ...
Everything is content
Wednesday, 30 January 13

32. What I see in RFPs
Things wrapped up into overly neat boxes
Wednesday, 30 January 13

33. Systems Design
Starting tidily, starting small
Wednesday, 30 January 13

34. DISTRIBUTIONS AND MODULES
What kinds of thing are people doing?
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

35. ‣ http://commons.acquia.com/
‣ http://openatrium.com/
‣ http://usecod.com/
‣ http://drupal.org/project/redhen_demo
‣ http://drupal.org/project/openscholar
‣ http://drupal.org/project/idea
‣ http://www.chapterthree.com/openacademy/
‣ http://www.leveltendesign.com/enterprise
‣ http://drupal.org/project/openoutreach
Distributions
RedHen, Open Scholar, Open IdeaL, Open etc...
Wednesday, 30 January 13

36. Organic Groups - http://drupal.org/project/og
Modules
And, this list is growing all the time...
Wednesday, 30 January 13

37. ‣ User Points
‣ Fivestar
‣ Voting API
‣ Vote Up/Down
‣ Flag
‣ Heartbeat
‣ Message
‣ User Relationships
‣ Privatemsg
‣ Notifications
Modules
And, this list is growing all the time...
Wednesday, 30 January 13

38. CHECKLIST (A start, at any rate)
Getting a good deal out of agencies and
developers
Deeson Group and Acquia // January 30th
Wednesday, 30 January 13

39. ‣ Content Strategy
Text, posts, media, audio, metadata, activity?
Things to think about
A few ideas of decisions YOU should be making
(and not your ‘platform’)
Wednesday, 30 January 13

40. Content
What can we bring into our community? Or resuse?
Wednesday, 30 January 13

41. ‣ Information Architecture
Streams, pages, posts, views, topics, social
data, events, ad hoc, user-defined?
Things to think about
A few ideas of decisions YOU should be making
(and not your ‘platform’)
Wednesday, 30 January 13

42. Stock and Flow
How much stock and how much flow will there be?
Wednesday, 30 January 13

43. ‣ User Experience Design
What are the core verbs and how can we
make these simple and quick?
Things to think about
A few ideas of decisions YOU should be making
(and not your ‘platform’)
Wednesday, 30 January 13

44. What will it be like for new people?
“Onboarding”
Wednesday, 30 January 13

45. Being helpful
How can we help people do things quickly?
Wednesday, 30 January 13

46. ‣ Strategy
How does this fit in to what we’re trying to
overall?
Things to think about
A few ideas of decisions YOU should be making
(and not your ‘platform’)
Wednesday, 30 January 13

47. Integration
How am I integrating this with all our other work?
Wednesday, 30 January 13

48. Simon Bostock
simonb@deeson.co.uk
http://www.linkedin.com/in/bostocks
http://deeson-online.co.uk
Wednesday, 30 January 13