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Lessons Learned 

Building BassMaster.com 

with OpenPublish and Acquia Cloud	
  

Ned Desmond!
President & Founder"
Go Sportn Inc."
Joel Sackett!
Senior Technical Project & Creative Manager"
Phase2 Technology"
Bryan House!
VP, Marketing"
Acquia"

August 18th, 2011"
Introductions"



            •  Ned Desmond "
             −    Founder of GoFISHn and GoHUNTn"


            •  Joel Sackett"
             −    Phase2 Technology"
The Background"
•  Last fall, new owners
      acquired Bassmaster from
      ESPN. "
 −     #1 fishing site on web"
 −     70M page views in 2010"
 −     Growing 30% per year "
•  Six months to move the
      website off ESPNʼs
      infrastructure"
•  ESPN technical staff were
      assigned to help"
The Assignment"
•     Launch new Bassmaster.com by May 1, 2011"
•     Replicate the ESPN site; improve if possible"
•     Minimize traffic loss; Preserve ad revenue"
•     Facts of Life:"
 −     ESPNʼs proprietary templating and CMS not usable"
 −     ESPNʼs url naming convention not usable"
 −     20,000+ articles/photo galleries, plus 1000s videos"
 −     Critical to preserve siteʼs Google PageRank of 7"
 −     Complex, real time tournament results databases"
 −     Launching at height of tournament season"
 −     Tight budget!!"
Opportunities & Issues"
•  Opportunities"
 −    Admin interface for editors"
 −    Site search"
 −    SEO attributes friendly urls, tagging"
 −    Performance"
 −    Site navigation"
 −    Tournament presentation"
 −    Tournament angler stats"
•  Issues"
 −    Bassmaster staff limited experience; no pm "
 −    Distracted by transitions"
 −    Distributed team – Orlando, Birmingham, Little Rock"
Pulling the Solution Together"

•  The easy part"
 −    Brightcove for video"
 −    DoubleClick for Ad serving"
 −    Omniture for analytics"
•  The tougher bit"
 −    CMS, engineering/design partner, hosting"
 −    Content migration"
•  Process"
 −    NYC CMS consensus: Open Source (Drupal or WP)"
 −    RFPs to six engineering firms"
The Outcome"


•  Engineering and CMS"
 −    Chose Drupal and Phase2 Technology in Alexandria, VA"
•  Migration"
 −    Persuaded ESPNʼs content management engineers to provide a
      mass content export and iterated with Phase2 engineers to
      tweak data outputs"
 −    Phase2 imported content"
 −    Temp team + Bassmaster editors published content "
BassMaster.com Demonstration"


     Joel Sackett, Phase2 Techology"
Why Drupal? Why Phase2? "

•  Drupal"
 −    Content organization (nodes +
      taxonomy, views)"
 −    Publishing admin"
 −    Proven scaling"
•  Acquia and Phase2"
 −    Full range of services to support a
      small publisher"
 −    Good answers to the hard questions"
Phase2 and OpenPublish"

•  Phase2 understands publisher limitations"
 −     OpenPublish anticipates what publishers need"
 −     Provide project management, design, full-scope
       engineering services"
 −     The team at Phase2 understands scaling, performance,
       SEO, and training"
 −     Most realistic response to RFP"
      •  Flat rate portion + time & materials portion"
 −     Agile development"
Acquia Managed Cloud"

•  Acquia and Phase2: Mutual recommendation"
•  Why Acquia Managed Cloud?"
 −     Affordable cloud hosting"
 −     Drupal ”awareness” – security updates etc."
 −     24/7 ops at reasonable cost"
 −     Drupal “optimized” infrastructure and staffing"
      •  Vanish, MySQL"
 −     Apache SOLR faceted search"
 −     Variable infrastructure scaling, short notice"
The Results""
•  May 1 launch"
•  Under budget"
•  Much improved"
 −    SEO"
 −    Edit admin"
 −    Navigation / No dead ends"
 −    Tournaments"
 −    Angler stats"
 −    Migration under budget"
•  PageRank maintained"
•  Traffic accelerated!"
The Hiccups""


•     Original environment sizing was not adequate"
•     Client management -- bias for manage by ticket"
•     P2/Acquia overlaps – who looks after what?"
•     Small crises – quickly resolved"
 −     Cache setting error knocked out publishing"
 −     Drush upgrade caused partial site outage"
Lessons Learned"
•  Keep transition goals specific and realistic – remind
     client that traffic usually goes down!"
•  Frequent, written updates to extended team"
•  Build clientʼs “reality” into choices for vendors and
     technology"
•    Make sure hosting firm understands all details of high-
     use scenarios – authenticated users, publishing, and
     unauthenticated traffic"
•    Intensive, face-to-face training for client producers
     and editors is a must"
Acquia & Phase2 Are Hiring"

•  Do you love working with Drupal?"
•  If so, we are hiring in North America & Europe:"
 −    Engineering & design"
 −    Client advisors and consulting"
 −    Inside sales"


•  Check out openings at "
 −    http://acquia.com/careers"
 −    http://www.phase2technology.com/careers"
Questions"
•  For more information, visit:"
 −    http://acquia.com"
 −    http://phase2technology.com"
 −    http://openpublishapp.com"
 −    http://twitter.com/phase2tech"
 −    http://twitter.com/acquia"
•  Contact us:"                               Todayʼs webinar recording "
 −    sales@acquia.com"                           will be posted at:"
                                       http://acquia.com/resources/recorded_webinars"
 −    888.9.ACQUIA"
 −    sales@phase2technology.com"
 −    703.548.6050"
 −    ned@gosportn.com"
•  Download OpenPublish today:"
 −    http://acquia.com/downloads"

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Lessons Learned - Building Bassmaster.com with OpenPublish and Acquia Cloud

  • 1. Lessons Learned 
 Building BassMaster.com 
 with OpenPublish and Acquia Cloud   Ned Desmond! President & Founder" Go Sportn Inc." Joel Sackett! Senior Technical Project & Creative Manager" Phase2 Technology" Bryan House! VP, Marketing" Acquia" August 18th, 2011"
  • 2. Introductions" •  Ned Desmond " −  Founder of GoFISHn and GoHUNTn" •  Joel Sackett" −  Phase2 Technology"
  • 3. The Background" •  Last fall, new owners acquired Bassmaster from ESPN. " −  #1 fishing site on web" −  70M page views in 2010" −  Growing 30% per year " •  Six months to move the website off ESPNʼs infrastructure" •  ESPN technical staff were assigned to help"
  • 4. The Assignment" •  Launch new Bassmaster.com by May 1, 2011" •  Replicate the ESPN site; improve if possible" •  Minimize traffic loss; Preserve ad revenue" •  Facts of Life:" −  ESPNʼs proprietary templating and CMS not usable" −  ESPNʼs url naming convention not usable" −  20,000+ articles/photo galleries, plus 1000s videos" −  Critical to preserve siteʼs Google PageRank of 7" −  Complex, real time tournament results databases" −  Launching at height of tournament season" −  Tight budget!!"
  • 5. Opportunities & Issues" •  Opportunities" −  Admin interface for editors" −  Site search" −  SEO attributes friendly urls, tagging" −  Performance" −  Site navigation" −  Tournament presentation" −  Tournament angler stats" •  Issues" −  Bassmaster staff limited experience; no pm " −  Distracted by transitions" −  Distributed team – Orlando, Birmingham, Little Rock"
  • 6. Pulling the Solution Together" •  The easy part" −  Brightcove for video" −  DoubleClick for Ad serving" −  Omniture for analytics" •  The tougher bit" −  CMS, engineering/design partner, hosting" −  Content migration" •  Process" −  NYC CMS consensus: Open Source (Drupal or WP)" −  RFPs to six engineering firms"
  • 7. The Outcome" •  Engineering and CMS" −  Chose Drupal and Phase2 Technology in Alexandria, VA" •  Migration" −  Persuaded ESPNʼs content management engineers to provide a mass content export and iterated with Phase2 engineers to tweak data outputs" −  Phase2 imported content" −  Temp team + Bassmaster editors published content "
  • 8. BassMaster.com Demonstration" Joel Sackett, Phase2 Techology"
  • 9. Why Drupal? Why Phase2? " •  Drupal" −  Content organization (nodes + taxonomy, views)" −  Publishing admin" −  Proven scaling" •  Acquia and Phase2" −  Full range of services to support a small publisher" −  Good answers to the hard questions"
  • 10. Phase2 and OpenPublish" •  Phase2 understands publisher limitations" −  OpenPublish anticipates what publishers need" −  Provide project management, design, full-scope engineering services" −  The team at Phase2 understands scaling, performance, SEO, and training" −  Most realistic response to RFP" •  Flat rate portion + time & materials portion" −  Agile development"
  • 11. Acquia Managed Cloud" •  Acquia and Phase2: Mutual recommendation" •  Why Acquia Managed Cloud?" −  Affordable cloud hosting" −  Drupal ”awareness” – security updates etc." −  24/7 ops at reasonable cost" −  Drupal “optimized” infrastructure and staffing" •  Vanish, MySQL" −  Apache SOLR faceted search" −  Variable infrastructure scaling, short notice"
  • 12. The Results"" •  May 1 launch" •  Under budget" •  Much improved" −  SEO" −  Edit admin" −  Navigation / No dead ends" −  Tournaments" −  Angler stats" −  Migration under budget" •  PageRank maintained" •  Traffic accelerated!"
  • 13. The Hiccups"" •  Original environment sizing was not adequate" •  Client management -- bias for manage by ticket" •  P2/Acquia overlaps – who looks after what?" •  Small crises – quickly resolved" −  Cache setting error knocked out publishing" −  Drush upgrade caused partial site outage"
  • 14. Lessons Learned" •  Keep transition goals specific and realistic – remind client that traffic usually goes down!" •  Frequent, written updates to extended team" •  Build clientʼs “reality” into choices for vendors and technology" •  Make sure hosting firm understands all details of high- use scenarios – authenticated users, publishing, and unauthenticated traffic" •  Intensive, face-to-face training for client producers and editors is a must"
  • 15. Acquia & Phase2 Are Hiring" •  Do you love working with Drupal?" •  If so, we are hiring in North America & Europe:" −  Engineering & design" −  Client advisors and consulting" −  Inside sales" •  Check out openings at " −  http://acquia.com/careers" −  http://www.phase2technology.com/careers"
  • 16. Questions" •  For more information, visit:" −  http://acquia.com" −  http://phase2technology.com" −  http://openpublishapp.com" −  http://twitter.com/phase2tech" −  http://twitter.com/acquia" •  Contact us:" Todayʼs webinar recording " −  sales@acquia.com" will be posted at:" http://acquia.com/resources/recorded_webinars" −  888.9.ACQUIA" −  sales@phase2technology.com" −  703.548.6050" −  ned@gosportn.com" •  Download OpenPublish today:" −  http://acquia.com/downloads"