This white paper discusses the increasing adoption of new communication tools like unified communications and social networking by financial services firms. While these tools can provide advantages, they also pose regulatory compliance risks if not properly managed. The paper outlines key regulations from bodies like the SEC, FINRA, and FSA regarding archiving of communications. It recommends that financial firms use new tools but also properly manage them to log content, control access, and follow industry best practices to mitigate risks from non-compliance.
Driving Behavioral Change for Information Management through Data-Driven Gree...
Impact of New Communication Tools for Financial Firms
1. WHITE PAPER
The Impact of New Communication
Tools for Financial Services Firms
ON An Osterman Research White Paper
Published September 2009
Updated January 2011
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SPON
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Osterman Research, Inc.
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