1. Lean Project Management at The University of Tennessee
Medical Center
Student: AdamKeck
Concentration: Health Policy and Management
Location: Knoxville, TN
Agency Name: The University of Tennessee Medical Center
Agency Type: Non-profit Medical Center
Major Projects:
 Produceda revisedStandardWorkandActionPlanSteps(Lean
Tools) forthe new “Furniture Ordering”process
 Composedthe PunchList,ComputerPhysicianOrderEntryList
(LeanTools) andconstructedthe Care TeamVisual Management
Board for the 8E “Care Team Board Rounds”
 Extractedand analyzeddatato measure the currentstate of
turnaroundtimesinthe EndoscopyDepartmentforthe
“EndoscopyTurnaround”project
 Prepareda Charterand draftedkeyproject
objectives/deliverables(LeanTools) forthe “Missing
Medication”Project
For a fewprojectsIhad to dressin
scrubs.In thisinstance Edwinand
I are aboutto performa time
studyanalysisforEndoscopy
RoomTurnaroundTimes.
Thispicture showshow a Care Team
Discharge Roundisconducted.The doctor
sittinginthe back isdiscussingpatient
informationwiththe nurse frontrightandthe
Case Manager in the white coaton the left.
The Team LeaderNurse isupdatingthe
Discharge Board thatI built.
“I alwayscame to work at UT Medical Centerwitha smile on
my face because Iknewthe workI was doingwashelping
cliniciansprovidebettercare to patients.”
-Adam