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MDM Is Not Enough
                     Semantic Enterprise Is
                            by Semyon Axelrod
                          SemanticWebEnterprise

                              semyonax@semanterprise.com

“The significant problems we face today cannot be solved at the
  same level of thinking we were at when we created them.”
                         Albert Einstein


“By far the most common mistake is to treat a generic situation
 as if it were a series of unique events, that is, to be pragmatic
   when one lacks the generic understanding and principle.”

                    Peter Ferdinand Drucker
Agenda
• Modern Enterprise modus operandi
      • Integration of disparate information systems
• Issues
   – Data integration versus system integration
      • Data Integration Techniques and Technologies
      • Master Data
   – Modern enterprise complexity
   – Lack of business processes architecture
• Solution
   – Enterprise Architecture
   – Semantic Enterprise
• Q&A
Integration in the modern
enterprise
• No business is static – the only constant is
    change
•   Business processes and business systems
    – Integration crosses existing enterprise boundaries
       • Partners
       • Suppliers
       • Clients
       • Vendors
• New systems are being built and legacy systems
    are being modified
•   All systems need to be connected – integrated
Data and Systems Integration
• Theoretical Perspective: Data integration is the process
  of combining data residing at different sources and
  providing the user with a unified view of these data
   –    Maurizio Lenzerini, quot;Data Integration: A Theoretical Perspective”. Principles of Database Systems (PODS)
                                                             Perspective”
       symposium (2002).

   – Works well for OLAP and in case where operational context is
     highly homogeneous and thus can be standardized
         • US Postal Address
• Practical Perspective: Systems interoperability is based
  on the exchange of data between systems
   – Works well for OLTP
• For this presentation:
  Data integration ≡ Systems integration
Data Integration Techniques and
Technologies
• Techniques – technology independent
 approaches/styles:
  – Propagation, Consolidation, Federation
• Technologies – practical implementations
 of techniques:
  – Data Replication, ETL, EAI, EII, ECM
• Tools – COTS applications
  – Colin White, “A roadmap to Enterprise Data
    Integration”, BI Research, November 2005
Modern Enterprise Information Flow
            Sales
                            Enterprise
                            DataWarehouse         Product
                                                  Development
                                                      Long
                                                      Term
                                                      Trend
Marketing           ODS 1
                                                      Analysis
                                Master
                                 Data

                                                    GL
  North
  America


                ODS 2                       GL1
   International
MDM – integration perspective
• Master Data is shared data that has a single content and
    format and is available to all the systems within the
    enterprise that need to reference it
    – Product
    – Supplier
    – Customer
• Master Data Management (MDM) is the capability to
    create and maintain a single, authoritative source system
    of “master” enterprise-level data.
•   MDM application (or system) is a system that provides
    consistent view of dispersed data.
    – Colin White, “A roadmap to Enterprise Data Integration”, BI
      Research, November 2005
MDM – semantic perspective
• It is always possible, and arguably, quite
  easy, to misinterpret any shared data in
  the absence of rich contextual information
  that unambiguously distinguishes between
  different possible meanings
  – Customer
     • Current customer
     • High-value customer
     • Returning customer
Master Data Management as
semantic integration problem
 • Customer for different operational units
    –   Sales
    –   Marketing
    –   Customer Service
    –   Legal
    –   Regulatory Operational Risk
 • Primary Borrower
    – Primary Financial v Primary Legal
    – Origination, Secondary Acquisition, Risk Analysis, Primary Servicing,
      Investor Servicing, etc
 • Bankruptcy Indicator
    – Legal
    – Operational as used in loan servicing
Senseless Conclusions or
Meaningful Integration
• “Integrating two “loss” relations with (implicit)
    heterogeneous semantics leads to erroneous results and
    completely senseless conclusions. Therefore, explicit and
    precise semantics of integratable data are essential for
    semantically correct and meaningful integration results.”
•   “Note that none of the integration approaches above
    helps to resolve semantic heterogeneity; neither is XML
    that only provides structural information solution.”
    – Three decades of data integration – all problems solved?
       Chapter 4, from Structural to Semantic Integration
       Patrick Ziegler and Klaus R. Dittrich. University of Zurich.
Modern Enterprise Complexity
• Scale
  – Local    global
• Time
  – Significant latency   NRT
• Technology
  – Ubiquitous and omnipresent
  – Operational Silos    Enterprise-level view
  – Static applications with substantial manual steps
    Composite applications and SOA-type services
Solutions

• Business processes contextual information
  contains the answers that we are looking
  for
• Data and Process
  – yin and yang
Semantic reconciliation
• Vickie Farrell, Cerebra WebMethods Software AG:
  “Lack of quot;semantic reconciliationquot; among data
  from different sources is inherent in a diverse,
  dynamic and autonomous organization. …
  Resolving discrepancies in metadata descriptions
  from multiple tools, not to mention cultural and
  historical differences, involves more than
  physically consolidating metadata into a
  common repository.”
  “The Need for Active Metadata Integration: The Hard-Boiled Truth”,
  DM Direct, September 2005; http://www.dmreview.com/dmdirect/20050909/1036703-1.html
EA: 4 Domains and 3 Perspective




       I
Yin and Yang of Information Management
MDA-inspired Architectural Domains I
           Business Strategy
                                         Computationally Independent Business Capabilities Domain


      Business         Business           Business               Business           Enterprise IT      Principles
      Capability       Capability         Capability             Capability         Governance            and
         1                2                  3                      4                Framework         Heuristics

                                   Conceptual Enterprise Information Model




      Logical Enterprise Information Model            Platform Independent System Specification Domain

       Technology          Enterprise                  Enterprise              Enterprise           LOB-Level
        Standards          Integration                 System A                System B              Systems
      and Guidelines          Model                   Specification           Specification         Interfaces




                                             Platform Specific Physical Implementation Domain
     Physical Enterprise Information (a.k.a. Data) Model


         ITIL           Business         Technology                             DB Schema/          XML Schemas
                                                             Components
        CMDB            Services          Services                                Tables
MDA-Inspired Architectural Domains II
Semantic Enterprise
• Well-engineered business enterprises
    –   Process-driven information-centric and context-rich
    –   Well-defined Governance
    –   Co-evolution between business and IT
• Enterprise Architecture
     – Unifying organizing logic at the enterprise level
     – Develops and maintains all EA domains
•   Uses modern approaches to address the issues long term
    – Ontologies and other semantic technologies
    – Domain modeling
    – SOA based
         • MDA
Semantic Enterprise Technologies - Ontologies

  • Ontologies
    – Ontology in addition to taxonomy
      characteristics, with formal subtyping and
      rules for inclusion and exclusion, will also
      include other relationships, i.e., part of
       • UML diagrams: Class, Activity, State Transition
         Diagrams, etc
Semantic Enterprise Technologies -- SOA

 • Enterprise SOA Governance should include
   Enterprise-level ontologies
   – Semantic technologies (OWL, RDF) should be part of
     the SOA technology suite along with UDDI, WSDL, etc
   – Service repositories and registries should be able to
     handle ontological operations in addition to UDDI
   – Semantic of each service operation should be
     completely unambiguous from both operational and
     informational perspectives
Semantic Enterprise – where to start

 • Culture change
 • Use models
 • UML
 • Business capabilities model
   – Information modeling instead of data
     modeling
   – Connecting business success to EA
Q&A

• semyonax@semanterprise.com
•?

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Mdm Is Not Enough, Semantic Enterprise Is

  • 1. MDM Is Not Enough Semantic Enterprise Is by Semyon Axelrod SemanticWebEnterprise semyonax@semanterprise.com “The significant problems we face today cannot be solved at the same level of thinking we were at when we created them.” Albert Einstein “By far the most common mistake is to treat a generic situation as if it were a series of unique events, that is, to be pragmatic when one lacks the generic understanding and principle.” Peter Ferdinand Drucker
  • 2. Agenda • Modern Enterprise modus operandi • Integration of disparate information systems • Issues – Data integration versus system integration • Data Integration Techniques and Technologies • Master Data – Modern enterprise complexity – Lack of business processes architecture • Solution – Enterprise Architecture – Semantic Enterprise • Q&A
  • 3. Integration in the modern enterprise • No business is static – the only constant is change • Business processes and business systems – Integration crosses existing enterprise boundaries • Partners • Suppliers • Clients • Vendors • New systems are being built and legacy systems are being modified • All systems need to be connected – integrated
  • 4. Data and Systems Integration • Theoretical Perspective: Data integration is the process of combining data residing at different sources and providing the user with a unified view of these data – Maurizio Lenzerini, quot;Data Integration: A Theoretical Perspective”. Principles of Database Systems (PODS) Perspective” symposium (2002). – Works well for OLAP and in case where operational context is highly homogeneous and thus can be standardized • US Postal Address • Practical Perspective: Systems interoperability is based on the exchange of data between systems – Works well for OLTP • For this presentation: Data integration ≡ Systems integration
  • 5. Data Integration Techniques and Technologies • Techniques – technology independent approaches/styles: – Propagation, Consolidation, Federation • Technologies – practical implementations of techniques: – Data Replication, ETL, EAI, EII, ECM • Tools – COTS applications – Colin White, “A roadmap to Enterprise Data Integration”, BI Research, November 2005
  • 6. Modern Enterprise Information Flow Sales Enterprise DataWarehouse Product Development Long Term Trend Marketing ODS 1 Analysis Master Data GL North America ODS 2 GL1 International
  • 7. MDM – integration perspective • Master Data is shared data that has a single content and format and is available to all the systems within the enterprise that need to reference it – Product – Supplier – Customer • Master Data Management (MDM) is the capability to create and maintain a single, authoritative source system of “master” enterprise-level data. • MDM application (or system) is a system that provides consistent view of dispersed data. – Colin White, “A roadmap to Enterprise Data Integration”, BI Research, November 2005
  • 8. MDM – semantic perspective • It is always possible, and arguably, quite easy, to misinterpret any shared data in the absence of rich contextual information that unambiguously distinguishes between different possible meanings – Customer • Current customer • High-value customer • Returning customer
  • 9. Master Data Management as semantic integration problem • Customer for different operational units – Sales – Marketing – Customer Service – Legal – Regulatory Operational Risk • Primary Borrower – Primary Financial v Primary Legal – Origination, Secondary Acquisition, Risk Analysis, Primary Servicing, Investor Servicing, etc • Bankruptcy Indicator – Legal – Operational as used in loan servicing
  • 10. Senseless Conclusions or Meaningful Integration • “Integrating two “loss” relations with (implicit) heterogeneous semantics leads to erroneous results and completely senseless conclusions. Therefore, explicit and precise semantics of integratable data are essential for semantically correct and meaningful integration results.” • “Note that none of the integration approaches above helps to resolve semantic heterogeneity; neither is XML that only provides structural information solution.” – Three decades of data integration – all problems solved? Chapter 4, from Structural to Semantic Integration Patrick Ziegler and Klaus R. Dittrich. University of Zurich.
  • 11. Modern Enterprise Complexity • Scale – Local global • Time – Significant latency NRT • Technology – Ubiquitous and omnipresent – Operational Silos Enterprise-level view – Static applications with substantial manual steps Composite applications and SOA-type services
  • 12. Solutions • Business processes contextual information contains the answers that we are looking for • Data and Process – yin and yang
  • 13. Semantic reconciliation • Vickie Farrell, Cerebra WebMethods Software AG: “Lack of quot;semantic reconciliationquot; among data from different sources is inherent in a diverse, dynamic and autonomous organization. … Resolving discrepancies in metadata descriptions from multiple tools, not to mention cultural and historical differences, involves more than physically consolidating metadata into a common repository.” “The Need for Active Metadata Integration: The Hard-Boiled Truth”, DM Direct, September 2005; http://www.dmreview.com/dmdirect/20050909/1036703-1.html
  • 14. EA: 4 Domains and 3 Perspective I
  • 15. Yin and Yang of Information Management
  • 16. MDA-inspired Architectural Domains I Business Strategy Computationally Independent Business Capabilities Domain Business Business Business Business Enterprise IT Principles Capability Capability Capability Capability Governance and 1 2 3 4 Framework Heuristics Conceptual Enterprise Information Model Logical Enterprise Information Model Platform Independent System Specification Domain Technology Enterprise Enterprise Enterprise LOB-Level Standards Integration System A System B Systems and Guidelines Model Specification Specification Interfaces Platform Specific Physical Implementation Domain Physical Enterprise Information (a.k.a. Data) Model ITIL Business Technology DB Schema/ XML Schemas Components CMDB Services Services Tables
  • 18. Semantic Enterprise • Well-engineered business enterprises – Process-driven information-centric and context-rich – Well-defined Governance – Co-evolution between business and IT • Enterprise Architecture – Unifying organizing logic at the enterprise level – Develops and maintains all EA domains • Uses modern approaches to address the issues long term – Ontologies and other semantic technologies – Domain modeling – SOA based • MDA
  • 19. Semantic Enterprise Technologies - Ontologies • Ontologies – Ontology in addition to taxonomy characteristics, with formal subtyping and rules for inclusion and exclusion, will also include other relationships, i.e., part of • UML diagrams: Class, Activity, State Transition Diagrams, etc
  • 20. Semantic Enterprise Technologies -- SOA • Enterprise SOA Governance should include Enterprise-level ontologies – Semantic technologies (OWL, RDF) should be part of the SOA technology suite along with UDDI, WSDL, etc – Service repositories and registries should be able to handle ontological operations in addition to UDDI – Semantic of each service operation should be completely unambiguous from both operational and informational perspectives
  • 21. Semantic Enterprise – where to start • Culture change • Use models • UML • Business capabilities model – Information modeling instead of data modeling – Connecting business success to EA