CNL Software IPSecurityCenter Case Studies Presentation 0113

Safe Cities

Washington DC, United States
City-wide CCTV integration providing situational awareness
protecting over 5.5 million citizens and 17.9 million visitors
each year.

• Integration includes over 5,000+ CCTV cameras from district
agencies including:
• Homeland Security Emergency Management Agency,
Metropolitan Police Department, Department of
Transportation's (DDOT), Protective Service Division's (PSD),
District of Columbia Public Schools (DCPS)
• Also integrates ShotSpotter Audio Analytic Gunshot
Detection System
• Supports the city’s public safety planning efforts for special
events requiring interagency coordination

The program will create a unified control center where all of the security
requirements of multiple agencies within the Greater Washington area can be
managed and processed.

Slide 1 Confidential Information. © 2013 CNL Software. All Rights Reserved. www.cnlsoftware.com

Safe Cities

City of Atlanta, United States
‘Operation Shield’ - a public/private partnership CCTV
center protecting over 5.2 million citizens & 35 million
visitors a year.

• Integrating existing video surveillance cameras owned by
private business partners, monitored at a central location
• Currently integrated:
• Atlanta Police Department (APD), Courts, Corrections,
Protective Services, CNN Center, Coca-Cola
• Next steps:
• Atlanta Public Schools, Atlanta International Airport,
Watershed, Metro Atlanta Rapid Transit Authority

“The PSIM solution allows APD to cost-effectively integrate the existing camera
networks and leverage the investments already made to reduce crime and make
Atlanta a safer city.”
Grant Hawkins, VP of Programs and Strategic Projects, Atlanta Police Foundation


Safe Cities & Law Enforcement

Greater Manchester Police, UK
One of the largest law enforcement forces in the United
Kingdom, protecting 2.6 million residents and 8 million
visitors each year.

• Public/private integration of CCTV feeds from cameras
including:
• Manchester International Airport
• Manchester City Council and Trafford Council
• Manchester City Soccer Stadium
• Radisson Edwardian Hotel
• Force fixed and rotary wing aircraft, heli-tele
• Mobile CCTV vans
• Body warn cameras and mobile evidence gatherers

Surveillance and Intelligence gathering for highest level security event in the UK
after the G8 Summit, plus increased public protection and rapid police response at
major occasions, such as the UEFA Cup final.


Homeland Security & Law Enforcement

Law Enforcement, Middle East
A single Common Operating Platform (COP) for mission
critical security systems across operators with varying roles
and permission levels.

• CCTV expansion project utilizing existing video surveillance
infrastructure
• Leveraging significant investment in legacy platforms e.g.
• DVRs, GIS mapping, Computer Aided Dispatch (CAD),
video analytics technologies
• Enforcing Standard Operating Procedures (SOPs) for
response to incidents
• Interface with the external CCTV systems including public
and private sector parties (e.g. Public Works, Municipalities)

"IPSecurityCenter has exceeded our high expectations in every way… what we have
been most impressed by has been the flexibility and customizability provided by the
software according to user needs and integrated sub-systems".
Security Sales Consultant at Smart Cube


Transportation & Law Enforcement

Transport Law Enforcement, United Kingdom
Protecting over 2.2 billion passenger journeys each year,
centralizing monitoring and storage capability for forensic
data.

• Common platform integrating:
• 55,000+ cameras, 21 video server devices, 7,000 locations,
25 video wall monitors, 40 operator workstations
• Increased operational efficiency and reduced costs
• 50% reduction in time taken to obtain footage
• Faster detection of criminal activity
• 100s of criminals brought to justice with evidence secured
by the system

“With some great technical wizardry, we’re able to bring these (disparate) cameras
together, send that information to officers and we’re seeing our crime rates go
lower.” Andy Trotter, Chief Constable


Transportation

Transport Network, United Kingdom
Integrating 8,000+ cameras protecting over one billion
passengers a year, with around three and a half million
journeys made each day, on 11 lines serving 270 stations.

• Using standards and standardised architectures to minimise
the variety and number of assets to provide services
• Designed for obsolescence, and low cost of ownership
• Providing images to the users where they need them
• Providing access to recorded video as users need them
• Staff are more mobile and need access to CCTV outside of
the control room

“Dependable and affordable, services, applications and communication networks
that convey the right information to the right people, machines and places at the
right time in order for the best decisions or actions to be taken.”


Transportation

Washington Metropolitan Area Transit Authority, US

One of the largest rail transit, bus and paratransit services
in the US protecting over 341 million city-wide passenger
trips each year.

• Includes rail stations, bus stations, maintenance garages,
parking garages and other commercial buildings
• 86 rail stations each with a custom interface
• Centrally managed without changing the existing security
systems’ functionality
• Displays alarms from security subsystems based on
predefined policies and business logic
• Has the same user interface for alarms generated regardless
of alarm type or originating system

“We have a lot of disparate systems that need to be interconnected. With the
introduction of PSIM technology, we can now view all security and business systems
on one integrated platform.”
Marshall Epler, Deputy Chief Engineer of Communications, WMATA


Transportation
Washington State Department of Transportation,
Ferries Division (WSF), United States
The largest ferry system in the U.S. and fourth largest in
the world; annually transporting more than 22 million
riders including 10 million vehicles.

• Working with the Washington State Patrol, U.S. Coast Guard
and U.S. Customs and Border Protection
• Managing access control, alarm and sensor events, analog
and digital video surveillance and cameras at approximately
43 WSF sites
• Integrating high definition video, management systems,
maps/Geospatial solution
• Access control systems to meet Transportation Workers
Information Clearance (TWIC) compliance

Integrating security systems will allow the immediate verification of any incidents,
greatly increasing preparedness to respond to potential threats withing land-based
perimeters and beyond.


Transportation and Distribution

Citywide Port Security, United States
Protecting a multi-billion dollar maritime industry
including ports & terminals, ferry operations, government
services, recreational & commercial boating.

• Common platform with central monitoring and storage
capability to share video data
• Increased operational efficiency leading to reduced costs
• Integration of new technologies allows faster detection of
incidents
• Aggregation of intelligence from multiple systems for
increased situation awareness
• High levels of emergency preparedness

Interface with 4 independent marine facility closed circuit television systems to
enable centralized display and management



Container Shipping Port, United States
Centralized operational control securing 2 port locations
with 4 terminals specializing in handling container, reefer,
breakbulk, agri-bulk & RoRo cargoes.

• Centralized control of CCTV and access control assets
providing complete visibility and control of the entire
security operation
• Integrating Radar assets including vessel tracking and
monitoring of restricted port zones
• Monitoring port users requiring a Transportation Worker
Identification Credential (TWIC), visitors and escorts
• Simplified role based GUI and permissions, ensuring exact,
consistent and measurable responses

“Allowing the transfer of data needed to support real-time situational awareness,
as well as the sharing of event data and automated response procedures among
multiple agencies.” Security Division, CRGT



Container port-configured enhanced waterside perimeter
security security protecting over 2 million tons of vessel,
truck and rail cargo shipments a year.

• Physical security surveillance and detection systems
monitor harbor activities and access to port security, vessel
traffic, coastal surveillance, safety, and commercial data
• Secure command and control center integrating
technologies, such as:
• Video surveillance, intelligent radar, automatic identification
system base stations, patrol boat tracking, interoperable
communications and web services

“The system is multi-mission oriented and delivers defined information to numerous
local and federal organizations including the US Coast Guard and Department of
Homeland Security.” Security Division, CRGT



Video surveillance for specialized shipping terminals;
protecting port employees and visitors as well as over
35 million tons of cargo each year.

• 1 central Data Center as the master site with capabilities to
operate client workstations and secondary storage at 4
distributed Command Centers
• Providing geographical map display with graphic icons
representing alerts according to their approximate
geographic location
• Integrated radar management system through which
individual radar based alarms can trigger event driven video
operations

Improving security awareness and enhancing the ability of governmental/private
entities to prevent, detect, interdict, and rapidly respond to and recover from
terrorist acts or other “all hazard” events along the River, its adjacent communities,
facilities, plus key critical assets within the area’s transportation infrastructure.


Corporate Enterprise

Fortune 20 Corporation, United States & Canada
Protecting over 100,000 employees across more than 375
locations; one of the largest and most comprehensive
PSIM deployments in the world today.

• Bringing on board disparate security systems, multiple
command and control centers plus numerous procedures
and processes
• Reduced number of Command and Control Centers by 90%
• Automated incident response
• All local alerts immediately routed via IPSecurityCenter™
directly to guards’ phones/email
• Eliminates massive amounts of alarms in the Command and
Control Centers; only see escalated local alarms

IPSecurityCenter™ offers the capacity to modify and/or add new SOPs based on
evolving threat assessments, the ability to add new security systems as required
and has a GUI that is easy for security officers to navigate.



IBM, UK
Consolidated 26 locations across operations in the UK,
moving from 17 security centers down to one centrally
managed command and control center.

• Enables convergence of IT and physical security initiatives
• Measurable rapid ROI and on-going cost reduction from
analysis of trends e.g. SLA violations, false alarms
• Automated incident response with conformance to security
policies and SOPs
• Complete device & sensor integration, extending useful life
of legacy products
• Platform for integration of additional valuable technologies,
e.g. analytics

"We estimate our R.O.I. will be less than 18 months. The solution will provide the
business with operational flexibility I never imagined possible."
Thom Williamson, Manager Security Operations, IBM Corporation, UK



Global Corporate, India & Sri Lanka
Centrally manage corporate security including CCTV and
access control systems protecting over 130,000 employees
in 13 locations throughout India & Sri Lanka.

• Centralised control of CCTV and Access Control assets
providing complete visibility and control of the entire
security operation
• Pre-defined standard operating procedures (SOP)
optimising decision making and policy compliance
• Pre-defined reports and charts bringing risk assessment and
budgetary control into the security environment
• Seamless integration of new technologies while preserving
a high level of original investment

Simplified role based user interface and permissions, ensuring exact, consistent and
measurable responses whilst significantly reducing training overheads.



Corporate Enterprise, India
Protecting over 110,000 employees over 44 campuses and
tracking over 2,500 corporate vehicles, ensuring the safety
of its most valuable assets, its people and property.

• Centralized video management system with distributed
architecture for video recording, storage and live viewing
• Integration of GPS based vehicle tracking with GIS maps
• Audio communication and vehicle immobilization from
Command and Control System
• Improved efficiency of operations, reducing operating costs
(OPEX)
• Integration with Building Management Systems (BMS)



Corporate Enterprise, India
Centralized security operation for an international financial
services organization protecting over 7,000+ employees
across 3 city locations.

• Unifying disparate security and safety systems
• Centralised operation for the management of access control
badge alarms, door alarms, video analytics alarms, fire
alarms, intruder alarms
• Collation and management of all system violations and
events into a prioritized, color-coded alarm stack
• Operator guidance through to resolution displaying
intelligent contextual information and instructions

Post event, each alarm action and response issued can be reported upon and
displayed giving compliance and audit across all system events.



Engineering Corporate, UK
Engineering consultancy protecting over 600 professional
engineers, consultants and staff at its engineering, design,
development and testing Headquarters.

• CCTV and alarm monitoring in workshops handling gasoline,
diesel, gaseous fuel and lubricants
• Common operation procedures for handling alerts due to
engine shut down, gas and/or fire
• Out of office fire alerts sent by text/phone to emergency
response teams
• Also integrating fence detection, intruder, panic and
building management system alarms

Working with hazardous materials including engine fuels and lubricants means that
the organization understands the need to respond to potential life and business
threatening alerts immediately to ensure the safety of staff, visitors and assets.


Critical National Infrastructure

Cleveland Water, United States
Cleveland Water Department is the 8th largest water
facility in the US, supplying services to 397,000+ residential
and 14,800+ commercial customers.

• Owned and operated by the City of Cleveland, the security
project is sponsored by the Cleveland Division of Police
• Manufacturer and device independent integration
• Advanced crisis management capability
• Automated response management
• Consolidated alarm management and prioritization
• Event driven management and audit reports

IPSecurityCenter™ was chosen because of its scalability - the solution has the
potential to integrate public/private security systems that could turn the project
from CNI at Cleveland Water to a multi organization Safe City program.



Energy, Oil & Gas, United States
Tank farm facility refining petroleum products securing a
crude oil capacity of just over 100,000 barrels per day and
5 million tons yearly.

• Securing facility over CCTV, access control, perimeter
intrusion detection and radar
• Integration to Mass Notification Solutions (MNS);
broadcasting real-time information during an emergency
Comprehensive situational awareness and management
• Optimizing situation planning, training, and response to
security situations and life safety emergencies
• Archive management system for record keeping and
debriefing

A comprehensive situational management system to optimize situation planning,
training, and response to security situations and life safety emergencies at the Plant
and Tank Farm Facility.



Energy, Oil & Gas, Kuwait
Protecting 10 million barrels of oil a day at a critical port-
based oil facility responsible for the refining of a large
proportion of Kuwait’s oil supply.

• Integrates discrete security sub‐systems into a single
centralized control environment with remote bi-directional
communication to:
• CCTV, Access Control, Intruder Detection Systems, Vehicle
Barriers and Blockers, GPS Tracking, Radio Telecommunications
(TETRA), Intercoms, Ground and Sea Surveillance RADAR
• Rationalisation of maintenance
• Consolidation of training & reporting overheads

Command and Control Center, standardizing and simplifying security operations
within the Tank Farm by integrating currently available security equipment/systems
and enabling the seamless future deployment of compatible security technologies.



Energy, Oil & Gas, South Africa
Security for over 3,000 km of pipelines protecting over 16
billion liters of fuel and over 450 million cubic meters of
gases.

• Seamless integration and analysis of information from
traditional physical security devices and systems
• Real-time data to enable situation resolution
• Situation management including, data collection,
verification, analysis, resolution and tracking
• Maintaining a unified operation console and practices
• Functionality is easily customisable, configurable and can be
modified according to varying operational needs

Providing SMS, email and telephony communication in order to deliver vital
information to selected response teams and stakeholders ensuring that changes to
the security status and threats are available immediately.


Mining

Mining, South Africa
One of the world’s largest mining companies requiring real-
time situation awareness, guiding the response teams over
vast areas both above and below ground.

• Expanding existing CCTV video surveillance capability while
optimizing investment in legacy technologies such as:
• access control, physical alarm systems, SCADA, perimeter
intrusion detection, video analytics, body scanners
• Prevention and detection of theft by illegal and legal miners
• Data collection for reporting, forensic investigation and
evidence gathering
• Access control monitoring is a major factor in the health
and safety compliance policy

“The cost of the IPSecurityCenter™ solution versus the estimated savings in
preventing theft was a good security investment for the organization.”
Jurie Engelbreg, Operations Director at e-Thele


Airport & Retail

Delhi Duty Free
Securing 30,000sq ft. of retail space within the sixth-
largest airport in the world, with 34 million passengers a
year.

• Centralized management of security infrastructure
• Develop effective strategies to combat theft, shrinkage and
internal fraud
• Integration of live and archive CCTV feeds, access control
and Point of Sale (PoS) sub-systems
• Pre‐‐defined reports and charts providing clear
understanding/visibility to the security management team
• Supports the use of technologies including video analytics
and Electronic Article Surveillance (EAS)

Simple to use GUI which makes it easy for the retail operator to navigate and be in
control of all the end-points while providing situational awareness to enable quick
decision making.


Retail

Retail Chain, South Africa
Central management of security systems and BMS for a
114,000 m² warehousing, refrigeration and distribution
center handling in excess of 50,000 line items.

• Reduced shrinkage and theft through effective maintenance
of security and BMS systems
• Protecting fresh produce and perishables from spoiling by
monitoring generators and refrigeration
• Weigh bridge monitoring online and offline status
• Monitoring the status of security systems such at fence
detection and CCTV
• Any system fault alarms sends alerts to the maintenance
team for immediate response

A camera that goes down or a weigh bridge that is turned off opens up a window of
opportunity for theft, by monitoring the state of security systems and reporting
problems to maintenance the organization is able to respond immediately to fix the
problem; limiting potential losses.


Education

Queens University Belfast, UK
Protecting 17,000+ students and 3,500+ staff studying and
working across a campus covering more than 250
buildings.

• Remote bi-directional communication to the University’s
Fire, CCTV, Access Control, Intruder Alarm systems
• Integrating security policies and providing advanced
situational awareness across the whole campus
• Optimised use of security resources offering longer life for
legacy systems
• Productivity gains by managing more locations with existing
personnel
• Increased student confidence in University safety

A centralised campus based Command and Control Centre operating in a
metropolitan area and integrating more than 250 sites and devices covering CCTV,
access control, fire, BMS and intruder systems.


CNL Software IPSecurityCenter Case Studies Presentation 0113

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CNL Software IPSecurityCenter Case Studies Presentation 0113