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YOU2.0
Leveraging Social Media for Personal Branding




                                  Socialize
                                  www.socialize.ae
Case Study: Du
Social Media Objectives/Goals:
Customer Service and Feedback / Sales / Brand Awareness and Promotion

Key Platforms used: Twitter / Facebook

Strategy Adopted:
    DU is using the platforms to achieve multiple objectives. Du responds to customer
   complaints – whether they may or may not be directly addressed to them – and then directs
   the complaint to the relevant department. The account is also used to converse with its
   audience and gather feedback on its products and services. Lastly du uses its account to send
   out interesting news and updates from around the world on mobile phones and services.

    A few Du staff members have personal twitter accounts and regularly interact with the
    community on a personal level but at the same time are willing to help with any Du related
    issues and concerns.

Results:
   Du has done a tremendous job of building relationships with its followers; users are not
   only having conversations around Du‟s offerings, but also having friendly and casual
   conversations that are „off-topic‟. Some of these users have become evangelists, thereby
   promoting du to their friends and family.


24/2/2010                           Written by Bhavishya Kanjhan, Socialize                      2
CONCEPTS AND CONSTRUCTS
To Build A Successful Personal Brand




        All Rights Reserved © Socialize (A division of Sherazade JLT)
The 2P’s
    Protection
            In order to be successful building your personal brand, ensure
            that you protect your identity and create an online footprint
            To-Do:
              • Visit Instra ( get yourself a .com/.ae ID)
              • Create a Google Profile Page
              • Grab your name (vanity URL) on the social
                networks you use

    Promotion
            Social media tools are obvious ways to get your name out there
            for no money, at the cost of your time.
            Myth: If you build it, they‟ll come
            To Do: Publish your domain/ links on all pages


24/2/2010                                                                    4
The Three C’s
   Content
        The best blogs are the ones that have access to information
        others do not, such as research reports or thought
        leadership.


   Comments
        There‟s no better way to attract new readers, brand yourself
        on other blogs and network than commenting.


   Community
        You may engage in on-blog conversations with other bloggers or
        readers, but the real power lies in off-blog conversations.



24/2/2010                 Inspired by Dan Schawbel – The Personal Branding Blog   5
A STARTING POINT
For LinkedIn and Twitter




   All Rights Reserved © Socialize (A division of Sherazade JLT)
24/2/2010   7
Tips For Twitter
   Protection
       Twitter account names are starting to be
       treated like domain names. Eg: Tweexchange

   Promotion
       Fill out the profile completely
       Brand yourself based on your passions and skill sets
       Create a background: Twitpaper/Twitterimage

   The 3C‟s:
       Content is king: Who will you be ?
       Comments: Using the “@” symbol / re tweeting
       Community: Create your own clique

   Tip: Use Twellow, WeFollow or TwitterLocal to find
   local/relevant people
24/2/2010                                                     8
Personal Brand for PR
   To pitch to online influencers:
        Know your blogger
        Become a part of their
        community
        The Social Media Press
        Release
        Be passionate and
        creative



   Google: „Twitpitch”
   Google: “Social Media Press Release”/Pitch Engine

24/2/2010                                              9
Conclusion
"Regardless of age, regardless of position, regardless of the
business we happen to be in, all of us need to understand
the importance of branding. We are CEOs of our own
companies: Me Inc.
To be in business today, our most important job is to be
head marketer for the brand called You."

                                Tom Peters in Fast Company, 1997


                         Materials available for download at :
                         blog.socialize.ae
24/2/2010                                                       10

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You2 0 leveraging social media for personal branding

  • 1. YOU2.0 Leveraging Social Media for Personal Branding Socialize www.socialize.ae
  • 2. Case Study: Du Social Media Objectives/Goals: Customer Service and Feedback / Sales / Brand Awareness and Promotion Key Platforms used: Twitter / Facebook Strategy Adopted: DU is using the platforms to achieve multiple objectives. Du responds to customer complaints – whether they may or may not be directly addressed to them – and then directs the complaint to the relevant department. The account is also used to converse with its audience and gather feedback on its products and services. Lastly du uses its account to send out interesting news and updates from around the world on mobile phones and services. A few Du staff members have personal twitter accounts and regularly interact with the community on a personal level but at the same time are willing to help with any Du related issues and concerns. Results: Du has done a tremendous job of building relationships with its followers; users are not only having conversations around Du‟s offerings, but also having friendly and casual conversations that are „off-topic‟. Some of these users have become evangelists, thereby promoting du to their friends and family. 24/2/2010 Written by Bhavishya Kanjhan, Socialize 2
  • 3. CONCEPTS AND CONSTRUCTS To Build A Successful Personal Brand All Rights Reserved © Socialize (A division of Sherazade JLT)
  • 4. The 2P’s Protection In order to be successful building your personal brand, ensure that you protect your identity and create an online footprint To-Do: • Visit Instra ( get yourself a .com/.ae ID) • Create a Google Profile Page • Grab your name (vanity URL) on the social networks you use Promotion Social media tools are obvious ways to get your name out there for no money, at the cost of your time. Myth: If you build it, they‟ll come To Do: Publish your domain/ links on all pages 24/2/2010 4
  • 5. The Three C’s Content The best blogs are the ones that have access to information others do not, such as research reports or thought leadership. Comments There‟s no better way to attract new readers, brand yourself on other blogs and network than commenting. Community You may engage in on-blog conversations with other bloggers or readers, but the real power lies in off-blog conversations. 24/2/2010 Inspired by Dan Schawbel – The Personal Branding Blog 5
  • 6. A STARTING POINT For LinkedIn and Twitter All Rights Reserved © Socialize (A division of Sherazade JLT)
  • 8. Tips For Twitter Protection Twitter account names are starting to be treated like domain names. Eg: Tweexchange Promotion Fill out the profile completely Brand yourself based on your passions and skill sets Create a background: Twitpaper/Twitterimage The 3C‟s: Content is king: Who will you be ? Comments: Using the “@” symbol / re tweeting Community: Create your own clique Tip: Use Twellow, WeFollow or TwitterLocal to find local/relevant people 24/2/2010 8
  • 9. Personal Brand for PR To pitch to online influencers: Know your blogger Become a part of their community The Social Media Press Release Be passionate and creative Google: „Twitpitch” Google: “Social Media Press Release”/Pitch Engine 24/2/2010 9
  • 10. Conclusion "Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You." Tom Peters in Fast Company, 1997 Materials available for download at : blog.socialize.ae 24/2/2010 10