3. CHAPTER 1
VALUE CREATION: FROM THE OUTSIDE IN
(Price is what you pay. Value is what you get)
What is value?
Customers define value
Value as efficiency
The marketing mindset
Maximizing shareholder value
How is Value created?
The right discipline for non profits
Value is a system
4. CHAPTER 2
Business Models: Converting Insight to
Enterprise
A good model tells a good story
Good story a better story
eBay
Dell
Stories that change the world
5. CHAPTER 3
STRATEGY : THE LOGIC OF SUPERIOR
PERFORMANCE
Doing better by being different
The link between strategy and performance
How do you play the game of strategy
From doing good to doing better : strategy for
non-profits
6. CHAPTER 4
ORGANIZATION : WHERE TO DRAW THE LINES
Three types of lines:-
Boundary Lines
Lines of the Organization Chart
Lines of Authority
Ford versus Sloan : Two strategies, Two structures
Alfred Sloan’s organization
Manage or buy : Outsourcing Is In
Toyota Redrew the lines of Scope and Authority
Organizing to Tackle Society's Biggest Problems
7. CHAPTER 5
FACING REALITY : Which Number Matter
and Why?
Numbers No Organization Can Live
Without.
8. CHAPTER 6
THE REAL BOTTOM LINE: MISSION AND
MEASURES
From the model T to the mars mission : good
and bad measure
In search of the universal measure
Mission critical
Matching measures to mission
Changing measures at GE
What’s the bottom line when There is no bottom
line?
9. CHAPTER 7
INNOVATION AND UNCERTAINITY
Juggling the present and the future
Good management is entrepreneurial
Thinking inside the box
Information you need
Making decisions
10. CHAPTER 8
DELVIVERING RESULTS:FIRST,YOU FOCUS
Results are obtained by exploiting by
opportunities, not buy solving problem.
Law of Pareto Know as 80-20 Rule.
Resource Allocation it mean, buy low sell high
While delivering result have to maintain
discipline.
Beating yesterday.
11. CHAPTER - 9
Managing people: Which value matter
and why ?
Managing cultural: The social dimension.
Making value come alive.
Management’s golden rule: Trust
Respect for the individual.