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create a 
solid strategy 
FOR YOUR WEBSITE 
AGA SIUDA design principal | KATHERINE TILL Senior visual designer 
BROOKE HANSEL business development manager
2 
[ AGENDA ] 
Content is King 
§ How to create most effective messaging and information architecture 
§ Why your site navigation matters 
The Power of Simplicity 
§ Why it’s good to keep your main calls to action direct 
§ Brand clarity 
§ Design principles rediscovered – think mobile first! 
UX Design 
§ Tips on creating more user-friendly interfaces 
§ How to engage and interact with your audiences
[ CONTENT IS KING ] 
Tell the story. YOUR story. 
§ Highlight your unique value and brand qualities right on the home page 
§ Use direct language that defines “what’s in it for me” for the prospect 
3
[ CONTENT IS KING ] 
Tell the story. YOUR story. 
§ Use multimedia and interactive design elements to keep the user 
engaged 
4
[ CONTENT IS KING ] 
5 
Full Sail University uses 
video in the slideshow area 
to give a look into an every 
day student life at Full Sail.
[ CONTENT IS KING ] 
Tell the story. YOUR story. 
§ Structure the content hierarchy on each page based on your users main 
tasks and needs. 
§ Not everything can be equally important. Prioritize for maximum impact. 
For an example of strong content hierarchy and clarity, see Lenoir-Rhyne 
University website at http://www.lr.edu/ 
6
[ CONTENT IS KING ] 
Tell the story. YOUR story. 
§ Structure the content hierarchy on each page based on your users main 
tasks and needs. 
§ Not everything can be equally important. Prioritize for maximum impact. 
§ Take it a step further and expand your story beyond the main home 
page. Develop Admission websites, like this one for TCU Admissions: 
7 
http://viewbook.tcu.edu/
[ CONTENT IS KING ] 
Create a pathway for your users. 
§ Your main website navigation is there to help you get your users to the 
right places on your website. 
guide them. 
Probability of success drops from 
64% to 28% when we go from an easy 
to a difficult search problem. 
[ Converting Search into Navigation: http://www.nngroup.com/ 
articles/search-navigation/ ] 
8
[ CONTENT IS KING ] 
Create a pathway for your users. 
§ Keep the naming conventions consistent with your brand tone but 
intuitive and simple. 
§ Think about how navigation options will be presented on mobile 
§ Look at your Google Analytics to see what people are searching for the 
most and offer that content to them in the navigation. 
§ TEST IT! Running a quick card sorting exercise with even a small group 
of users can tell you what is intuitive to them so you don’t have to 
guess. Use an online tool like Optimal Workshop 
9
When appropriate, show off your uniqueness within 
your navigation by highlighting your specialty.
[ SIMPLICITY ] 
Keep your calls to action easy to understand. 
§ Unless it is part of your branding and you know your audiences will 
understand it, keep your main calls to action simple. For example, 
some clients may use MY “UNIVERSITY” to give access to a student 
portal, while others will simply offer “LOGIN” as a point of entry. 
11 
the power of
[ SIMPLICITY ] 
Keep your calls to action easy to understand. 
12 
the power of
[ SIMPLICITY ] 
Communicate the main idea about your brand. 
§ It is important to let the prospects know how you are DIFFERENT from 
your competitors. 
§ Form a concise statement, in which you communicate your PROMISE 
to your constituents. 
§ Answer WHY should I go there or donate to them. 
§ Toot your own horn a little. Show off statistics that you are proud of in 
an INFOGRAPHIC format. 
13 
the power of 
38 STATE 
Championships 
**** SINCE 2000 ****
the power of 
[ SIMPLICITY ] 
The mobile first concept. 
§ Explore LIMITATIONS and POSSIBILITIES of both, mobile and desktop 
design 
§ Think through how to ORGANIZE content and actions on mobile when 
designing your site 
§ Create a solid information architecture that uses clear labeling and is 
14 
INTUITIVE to your audiences 
§ Maintain clarity and FOCUS 
§ While mobile users today expect to find the same content as on your 
desktop website, decide if it makes sense to alter some content areas to 
present information in an easier to access format.
the power of 
[ SIMPLICITY ] 
15 
The mobile first concept. 
http://xkcd.com/773/
[ UX DESIGN ] 
16 
Improving the usability 
[ease of use] 
Human-comipnutteerr action
[ UX DESIGN ] 
Have you performed user testing on your website? 
14% 
86% 
17 
YES 
NO
[ UX DESIGN ] 
Quick tips for creating a better user experience. 
§ Think like your users. 
§ Analyzing your audiences and their tasks will help you 
prioritize content and decide on how to present it. User 
personas to help you better identify with your users. 
§ Use Google Analytics to discover specific details about how your users interact with 
18 
your website. 
§ Google Analytics allows you to see things like mobile/non-mobile 
visitors, top pages visitors enter your site through 
(i.e. landing pages), how long they stay on your site and how 
many pages they visit that will help you gauge their user 
experience. What's even better is that you can track how 
often visitors are reaching an important page - like your 
donation form - which helps you judge how successful you 
are at driving conversion paths (this is done through Google 
Analytics' goals)
[ UX DESIGN ] 
Quick tips for creating a better user experience. 
§ It is OK to make them click more than twice, as long as the user path is 
logical and easy to follow. 
19
[ UX DESIGN ] 
Quick tips for creating a better user experience. 
§ Let them play and explore but always give them an 
easy access back to the home page 
§ Less is more when it comes to presenting action items. 
20 
Experience our beautiful 
campus and meet our 
students. Schedule a tour 
of the school by clicking 
here. 
VS TAKE A TOUR
[ UX DESIGN ] 
Quick tips for creating a better user experience. 
§ Give users choices in how they consume content 
§ For example, use short videos in addition to text descriptions 
§ Try using Vine, a short-form video sharing service, to 
communicate with prospective students. For example, it 
can be a great way of establishing an emotional connection 
by giving them a glimpse into your campus life. 
21
website 
SLAM
Thank you for attending 
create a 
solid strategy 
FOR YOUR WEBSITE 
AGA SIUDA design principal | KATHERINE TILL Senior visual designer 
BROOKE HANSEL business development manager

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Create A Solid Strategy For Your Website (Higher Ed)

  • 1. create a solid strategy FOR YOUR WEBSITE AGA SIUDA design principal | KATHERINE TILL Senior visual designer BROOKE HANSEL business development manager
  • 2. 2 [ AGENDA ] Content is King § How to create most effective messaging and information architecture § Why your site navigation matters The Power of Simplicity § Why it’s good to keep your main calls to action direct § Brand clarity § Design principles rediscovered – think mobile first! UX Design § Tips on creating more user-friendly interfaces § How to engage and interact with your audiences
  • 3. [ CONTENT IS KING ] Tell the story. YOUR story. § Highlight your unique value and brand qualities right on the home page § Use direct language that defines “what’s in it for me” for the prospect 3
  • 4. [ CONTENT IS KING ] Tell the story. YOUR story. § Use multimedia and interactive design elements to keep the user engaged 4
  • 5. [ CONTENT IS KING ] 5 Full Sail University uses video in the slideshow area to give a look into an every day student life at Full Sail.
  • 6. [ CONTENT IS KING ] Tell the story. YOUR story. § Structure the content hierarchy on each page based on your users main tasks and needs. § Not everything can be equally important. Prioritize for maximum impact. For an example of strong content hierarchy and clarity, see Lenoir-Rhyne University website at http://www.lr.edu/ 6
  • 7. [ CONTENT IS KING ] Tell the story. YOUR story. § Structure the content hierarchy on each page based on your users main tasks and needs. § Not everything can be equally important. Prioritize for maximum impact. § Take it a step further and expand your story beyond the main home page. Develop Admission websites, like this one for TCU Admissions: 7 http://viewbook.tcu.edu/
  • 8. [ CONTENT IS KING ] Create a pathway for your users. § Your main website navigation is there to help you get your users to the right places on your website. guide them. Probability of success drops from 64% to 28% when we go from an easy to a difficult search problem. [ Converting Search into Navigation: http://www.nngroup.com/ articles/search-navigation/ ] 8
  • 9. [ CONTENT IS KING ] Create a pathway for your users. § Keep the naming conventions consistent with your brand tone but intuitive and simple. § Think about how navigation options will be presented on mobile § Look at your Google Analytics to see what people are searching for the most and offer that content to them in the navigation. § TEST IT! Running a quick card sorting exercise with even a small group of users can tell you what is intuitive to them so you don’t have to guess. Use an online tool like Optimal Workshop 9
  • 10. When appropriate, show off your uniqueness within your navigation by highlighting your specialty.
  • 11. [ SIMPLICITY ] Keep your calls to action easy to understand. § Unless it is part of your branding and you know your audiences will understand it, keep your main calls to action simple. For example, some clients may use MY “UNIVERSITY” to give access to a student portal, while others will simply offer “LOGIN” as a point of entry. 11 the power of
  • 12. [ SIMPLICITY ] Keep your calls to action easy to understand. 12 the power of
  • 13. [ SIMPLICITY ] Communicate the main idea about your brand. § It is important to let the prospects know how you are DIFFERENT from your competitors. § Form a concise statement, in which you communicate your PROMISE to your constituents. § Answer WHY should I go there or donate to them. § Toot your own horn a little. Show off statistics that you are proud of in an INFOGRAPHIC format. 13 the power of 38 STATE Championships **** SINCE 2000 ****
  • 14. the power of [ SIMPLICITY ] The mobile first concept. § Explore LIMITATIONS and POSSIBILITIES of both, mobile and desktop design § Think through how to ORGANIZE content and actions on mobile when designing your site § Create a solid information architecture that uses clear labeling and is 14 INTUITIVE to your audiences § Maintain clarity and FOCUS § While mobile users today expect to find the same content as on your desktop website, decide if it makes sense to alter some content areas to present information in an easier to access format.
  • 15. the power of [ SIMPLICITY ] 15 The mobile first concept. http://xkcd.com/773/
  • 16. [ UX DESIGN ] 16 Improving the usability [ease of use] Human-comipnutteerr action
  • 17. [ UX DESIGN ] Have you performed user testing on your website? 14% 86% 17 YES NO
  • 18. [ UX DESIGN ] Quick tips for creating a better user experience. § Think like your users. § Analyzing your audiences and their tasks will help you prioritize content and decide on how to present it. User personas to help you better identify with your users. § Use Google Analytics to discover specific details about how your users interact with 18 your website. § Google Analytics allows you to see things like mobile/non-mobile visitors, top pages visitors enter your site through (i.e. landing pages), how long they stay on your site and how many pages they visit that will help you gauge their user experience. What's even better is that you can track how often visitors are reaching an important page - like your donation form - which helps you judge how successful you are at driving conversion paths (this is done through Google Analytics' goals)
  • 19. [ UX DESIGN ] Quick tips for creating a better user experience. § It is OK to make them click more than twice, as long as the user path is logical and easy to follow. 19
  • 20. [ UX DESIGN ] Quick tips for creating a better user experience. § Let them play and explore but always give them an easy access back to the home page § Less is more when it comes to presenting action items. 20 Experience our beautiful campus and meet our students. Schedule a tour of the school by clicking here. VS TAKE A TOUR
  • 21. [ UX DESIGN ] Quick tips for creating a better user experience. § Give users choices in how they consume content § For example, use short videos in addition to text descriptions § Try using Vine, a short-form video sharing service, to communicate with prospective students. For example, it can be a great way of establishing an emotional connection by giving them a glimpse into your campus life. 21
  • 23. Thank you for attending create a solid strategy FOR YOUR WEBSITE AGA SIUDA design principal | KATHERINE TILL Senior visual designer BROOKE HANSEL business development manager