1. Name:Name: Ahmad AbdAhmad Abd
AllatiefAllatief
HossainHossain
Address:Address: 35 Marsa Matroh st. El_Mataria – Cairo – Egypt.
TelTel: 00966 553731222
EmailEmail: ahmadhossain@hotmail.com
Birth DateBirth Date: 27/08/1979
Marital Status:Marital Status: MarriedMarried
Objectives:Objectives:
To utilize my skills and abilities in a fast growing and aspiring company, to be
A part of a booming business, to gain learning experiences that would result into acquiring new
knowledge and development of skills.
Education:Education:
Ain Shams University - Faculty of Arts
Department of ancient Civilization of Europe.
Languages:Languages:
Arabic : Mother Tongue
English : Very Good
Italian : Very Good
Russian : Hotel Language
Computer Skills:Computer Skills:
• Windows ( All Versions )
• Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Good user of Internet and outlook Exchange programs
• FIDELIO hotel management and operation system 6.2
• FIDELIO V8 professional Edition.
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2. • Opera.
Trainings and Seminars Attended:Trainings and Seminars Attended:
Hotel pre-opening setup and familiarization.
(Maxim Plaza Resort - Sharm El Sheikh).
Standard Grooming and Hygiene.
(Sun International Port Ghalib Resort – Marsa Alam).
Mystery Guest.
(Sun International Port Ghalib Resort – Marsa Alam).
Front Office Skills.
(Ministry Of Tourism).
Train the trainer.
(Ministry Of Tourism).
On Job Training.
(Several Hotels).
Fire Fighting & Evacuation Assistance & First Aid.
(Several Hotels).
Professional Qualifications:Professional Qualifications:
Ability to work under pressure.
Flexible & team worker, ability to relate to people at all levels.
Can adjust promptly in any new environment.
Positive attitude.
Experience in handling different types of guests including VIPs.
Develop & maintain high level of communication.
Excellent level of customer service.
Up-selling skills.
Excellent presentation skills.
Promotional & Marketing skills.
Training skills.
Highly committed to the concept of the customer care.
Good conversation skills.
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3. Time keeping.
Professional ExperienceProfessional Experience:
1):- Desert Palm Apart-Hotel Saudi Arabia
Front Office Manager
September 2014 until Now
2):- Gemma Beach Resort Marsa Alam 5*
Assistant Front Office Manager
November 2011 until July 2013
3):- SUNRISE Diamond Beach Resort Sharm El Sheikh 5*
Front Office Supervisor & Replacing the night manager
August 2010 until October 2011
4):- SUNRISE Island view Resort Sharm El Sheikh 5*
Front Office Shift Leader
July 2009 until July 2010
5):- SUNRISE Island view Resort Sharm El Sheikh 5*
Front Office Receptionist
Jun 2008 until Jun 2009
6):-6):- SOLYMAR Belvedere Resort Sharm El Sheikh 5*SOLYMAR Belvedere Resort Sharm El Sheikh 5*
Front Office Receptionist
Jun 2006 until December 2007
7):-7):- Several Hotels in Sharm El SheikhSeveral Hotels in Sharm El Sheikh
Operation Controller for Tourist Transportation Company
August 2004 until May 2006
8):-8):- MAXIM PLAZA Resort Sharm El Sheik 5*MAXIM PLAZA Resort Sharm El Sheik 5*
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