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Headquarters U.S. Air Force
Integrity - Service - Excellence




Forging a Better Tomorrow



                Lt Gen C. Bruce Green   CMSgt Charlie Cole
                     Surgeon General                CMEF
                                                     AWC
                                         13 December 2011
We’re All In
                            AF Mission
                           The mission of the
                       United States Air Force is
                      to fly, fight and win%in air,
                        space and cyberspace

  AFMS Mission                                           AFMS Vision
Seamless Health Service                               World-Class Healthcare
 Support to USAF and                                   for Our Beneficiaries
Combatant Commanders                                    Anywhere, Anytime




        Through Global Vigilance, Reach, and Power!
                Integrity - Service - Excellence
Heritage of Innovation
Past Conflicts    Military Transformation      Today




 Disruptive Innovations Have Shaped The Conduct Of War
     & Safely Brought Our Heroes Home For Decades
            Integrity - Service - Excellence
Then.Re-organization &
                     Budget Cuts




Integrity - Service - Excellence    4
Now.Re-organization &
                                                               Budget Cuts
 Walter Reed National             San Antonio
Military Medical Center     Military Medical Center
      (WRNMMC)




                             San Antonio Military
                               Health System
                                  SAMHS


Ft Belvoir Community
   Hospital (FBCH)




                                Wilford Hall
Andrews Ambulatory        Ambulatory Surgery Center
    Care Center




       Building Upon Past Experience to Shape the Future
                          Integrity - Service - Excellence                    5
Leadership
                                            Leaders Understand They Must Earn/Maintain
                                            Trust to Achieve Their Vision of the Future
                                                    “The Crucible of Experience”.




  Early Aviators: Lt Hap Arnold, Lt Roy
Kirtland, Lt Tom Milling, Lt Sam Rockwell




                                              Misty FACs 1969: Standing: Maj. Tony McPeak, Capt. Ron Fogleman,
                                                            Kneeling: 1st Lt. Charles "Clay" Veach

            Experience Builds Expertise and Fosters Insight
                           Integrity - Service - Excellence                                                      6
Leadership Recognizes Excellence.
                                   Patient Evacuation




    World War I                    through                    Vietnam




“We evacuated almost everyone from our forward hospitals by air,
     and it has unquestionably saved – thousands of lives.”
   18 June 1945, I n t e g rDwightS e r v i c e - E x the lSupreme Commander 7
                 General i t y - D. Eisenhower, c e l e n c e
Gaining Expertise

             Resident/ED                     Mt Pinatubo
             SrA Crowley (4N)                MSgt Ergenbright (4E)
             Eglin AFB                       Clark AFB




          Cranial Bleed                        ATTC
          MSgt Stone (First Sgt)               SMSgt Withers
          Lajes AFB                            Mt Home AFB




          Air Evacuation
          MSgt Cole (4N)                         AF/SG
          Scott AFB (AMC)                        CMEF (4N)



Today: < 1/10 Beds in Theatre Compared to DS/DS
    > 92K tpatients- SafelycMoved e l l10 Years
        I n e g r i t y S e r v i e - E x c in e n c e               8
Future Based Agile Thinking (FBAT) for 2045
                                              Drivers Scope the Trajectory

Drivers are key factors that influence the future. FBAT researched
to fully define and characterize each driver, its polar description, its
constituent elements, and its current status and indicated trajectory
       Identify key                   Determine         Adjust          Maintain
                           Build
        drivers of                     strategic     Organization      Learning &
                         Scenarios
         change                      implications      Strategy         Monitor



Primary Drivers
- Knowledge: Science & Technology           AFMS Vector
                                             or String
- Geopolitics
- Culture
- Resources: Economic & Human

Coloring Drivers                                     2015
- Environmental Change                                          2027

- Human Factors                                                           2035
                                                                                    2045



              Strategy -- Common Practice -- Culture
                      Integrity - Service - Excellence                                     9
Shaping the Future of Military Healthcare

             Synergy-                      Patient-Centered
         Joint & Coalition                       Care




   Organizational                                    Precision
      Agility                                        Healthcare




                             Technology
                             Integration


Working Together, Achieving Success Through Common Vision
              Integrity - Service - Excellence
Our Framework Provides
                    Focus and Alignment.
                                     Strategies
 Overlapping
Mission Areas            Transform Deployable Capability
                      Rapid Response to Any Worldwide Contingency

     Fit
    Force                   Build Patient-Centered Care
                        Continuity & Prevention to Optimize Health


                     Invest in Education, Training & Research
                             Sustain Our Future Capabilities




    Strategy      Common Practice             Culture



            Integrity - Service - Excellence
In Pursuit of Lighter &
                           Leaner Medical Response
    Humanitarian Assistance                        Health Response Team (HRT)
 Rapid Response Team (HARRT)
                                            Airlift Deployment Requirements:
Earthquakes
Indonesia                                      < 24 HRS +
                                                                      C-17’s

                                               Rapid Response Medical Capabilities:
                                              Emergency, Resuscitative, & Surgical Care
Earthquakes
    Chile                                T+0 hrs                  Operational
                                                                   Results:
                                                                Immediate Care
                                                                   < 20 min
                                                                      ER
Earthquakes                                                         < 2 hrs
     Haiti                                                         OR & ICU
                                                                    < 3 hrs
                               T+3 hrs



Pursuing Perfection in Medical Response Capability
              Integrity - Service - Excellence
Continuous Advances in
                                                              Casualty Care
                         WWII
                         30%               Learning From Coalition Partners, We
                                            Leveraged Trauma Registry Data To
                                                 Build Innovative Solutions
                                             > 80 Patients Moved as of Nov 11
Combat Mortality Rate




                         Korea
                          25%          Tactical Critical Care Evacuation Team (TCCET)



                        Vietnam
                          24%
                                              INTERFLY AGREEMENT
                                      Applying Lessons Learned From the C-17
                                            *AeroSpace Interoperability Council
                        Persian
                         Gulf
                         24%           Creating a “patient staging” continuum
                                   Modular Aeromedical Staging Capability (MASC)
                        OIF/OEF            New CASF Activated at SAMMC
                         <10%
                                           Re-engineering Global Patient Staging



                        Expeditionaryt Operationse Evolving tocSave n c e Globally
                                  I n e g r i t y - S r v i c e - E x e l l e Lives
Transforming Focus from
                          Healthcare To Health
  Total Population                           FH Clinics Started- 69
 Enrolled: 773,887                           Peds Clinics Started- 35


                           Healthcare is a
       Clinic               Team Sport              Health
     Management                                   Management


     HEALTHCARE                                     HEALTH
     Right Patient,                            Right Prevention,
      Right Time,                               Right Outcome,


Maximize Teamwork/Skill Set s to Deliver Better Health & Better Care
               Integrity - Service - Excellence                     14
Leveraging Medical Informatics
 DATA        INFORMATION          KNOWLEDGE           WISDOM         CHANGE



                                                                 Better Care
TMDS                                      Clinical
                                                                  Through
                                          Practice
                                                               Evidence Based
                                         Guidelines
DEERS                                                              Practice

                     CarePoint           Medication              Better Health
PDTS       Health
                                           Alerts              Enhanced Patient
          Services   Registries
            Data                                                    Safety
$ / M2   Warehouse
                        User               Home                  Best Value
          (HSDW)
                     Interfaces           Sensors              Healthy Behavior
DMHRS
  i                                                              Better Care
                                         Expedited
 EHR                                    Test Results           Improved Patient
                                                                 Experience


  Decision Support is No Longer Just for Our Providers
                Integrity - Service - Excellence
Transforming Data Into
                                                Knowledge
                 Ready                         Better Health           Better Care

        Patients receiving                               Diabetic patient
       massive infusions of >                             educated on
       10 pints experienced                                  “remote
         mortality of 33%                                  monitoring”
                                                           glucometer
 Clinical                         Study
                                                                         Readings
 Practice                        registry      MTF calls
                                                                        automatically
Guideline                       to identify    patient to
                                                                           sent to
developed                         trends        discuss
                                                                         healthcare
                                              management
                                                                            team
            Conclude infusing
               whole blood
                                                       Uncontrolled sugar
            reduced mortality
                                                        levels Identified
            to less than 20%

Using Informatics to Accelerate Change in Practice Patterns & Behavior
                   Integrity - Service - Excellence                                  16
Activating Patients & Care Teams




 Health
 Team                                                              Patient
Decision                         Patient                          Decision
Support                                                           Support
                                Centered

PCMH Provides Improved Decision Support- For Patients c eHealthcare Teams
                Integrity - Service Excellen &
Patient Centered-Precision Care
   AFMS Patient Centered-Precision Care (PC2)
      State of the art, evidence-based,
      personalized care incorporating all
      available patient information
      Targeted prevention and therapy
      Two parallel efforts
        PC2-Z (Research)
        PC2-Clinical (Application)




Leveraging Partnerships To Advance Precision/Personalized Medicine
               Integrity - Service - Excellence                      18
Investing In Education,
                         Training, & Research




                                *METC Awarded Institute for Credentialing
                                 Excellence’s Presidential Citation 2011!




Keeping Medics Ready Through Joint & Civilian Partnerships
            Integrity - Service - Excellence                                19
Integrating New Technology

                              Hand-held,
                              Battery-powered,
                              Laser Cautery &
                              Ablation Tool




  From Force Health Protection To Logistics To Portable Surgical Tools
                Automated
Directed        Information
Energy             & Data
Sensors          Collection
                   (AIDC)                                   Future CCATT Mission -
                                    Current CCATT Mission
                                                                   Wireless


  Reaching Beyond with Evolutionary Advances and Concepts
                 Integrity - Service - Excellence                                    20
Establish Continuous
                                        Academic Partnerships
 Physician/Dentist Education (GME/DME)
   Stand alone programs
   Masters with civilian    universities
   Integrated/affiliated with Federal partners
   84 Advanced Education General Dentistry-1 slots/yr
   Dental Specialty certificate/Masters program opportunities


Nurse Education (Transition Program)

Nurse Enlisted Commissioning Program (NECP)
  50 per year with school of their choice


                    Research                          USAF Dental Hygiene Program
                        Diabetes                         10 scholarships per year
                        Telepathology                    Trident Technical College (SC)
                        Teleradiology                    St. Petersburg College (FL)




Education & Research – Vital to Building & Sustaining AFMS
                     Integrity - Service - Excellence
Global Reach:
                    AFMS Supporting National Priorities
                                                          Kyrgyzstan
1 Jan 10 - 30 Jun 11, 275 Missions in 81 Countries

                                 Ukraine
                    Dominican
                     Republic               Mozambique
                                                                       Timor


                                                           Pacific
               Belize                                       Angel

 Honduras                                            Indonesia       Vietnam
                                      Sierra Leone




     Building a Stronger Tomorrow With Global Partnerships
                Integrity - Service - Excellence                               22
Activities to Foster Innovation
           The Crucible of Experience:
           “A great deal of research has been conducted on the benefits of stepping away
           from a problem in order to look at it from a fresh perspective. One of the
           interesting aspects of insightful thinking is that people who have experienced
           sudden breakthroughs all report feeling “stuck” just prior to their “aha!”
           moment. They bump up against some cognitive barrier that prevents them from
           making the new connections needed to solve the problem. But once they step
           away—relax and temporarily think about something else—bam! The answer
           strikes from out of nowhere.” Rebecca Costa

           Brain Fitness: Employ brain exercises to generate agile thinking and
           insight; incorporate optimal sleep patterns & relaxation techniques
           Brain Exercise: Brush teeth with non-dominant hand, read journals
           from other fields of learning
           Increased Collaborative Environments: Small teams with diverse
           perspectives; use the best collaborative tools available for solutions
           Parallel Incrementalism: Parallel performance of more than one
           operation at a time
           Exercise: Fitness for the body and the mind



Foster Insight to Resolve Complex Problems
     Integrity - Service - Excellence                                                       23
The Most Important Medic.




Is the One Providing Care for YOU When YOU are Ill or Injured
             Integrity - Service - Excellence
Mission Ready Medics
                                Serving Proudly
                 Doctrinally Aligned
                    Healthy, Fit Force
                    Resilient Families
                    Operationally Focused Medical Support

                 Joint, Interoperable, Interdependent%
                          Mission Effective




   RESULTS: The Trust of Our All Volunteer Force%
The Trust of Our Nation to Care for Its Sons & Daughters
           Integrity - Service - Excellence                 25
Be the Example –
                             Forge the Future
Leadership Requires Trust & Communication of Vision
Mentor, Develop, and Inspire Your Team
Eliminate Waste%Systems Thinking Drives Better Outcomes
Be Innovative and Share Solutions
  Research Creates Knowledge
  Measurement Causes Change
  Knowledge/Wisdom Must Be
  Shared to Change Culture




          Integrity - Service - Excellence                26
“TRUSTED CARE ANYWHERE”




          Integrity - Service - Excellence

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Air War College Dec 2011

  • 1. Headquarters U.S. Air Force Integrity - Service - Excellence Forging a Better Tomorrow Lt Gen C. Bruce Green CMSgt Charlie Cole Surgeon General CMEF AWC 13 December 2011
  • 2. We’re All In AF Mission The mission of the United States Air Force is to fly, fight and win%in air, space and cyberspace AFMS Mission AFMS Vision Seamless Health Service World-Class Healthcare Support to USAF and for Our Beneficiaries Combatant Commanders Anywhere, Anytime Through Global Vigilance, Reach, and Power! Integrity - Service - Excellence
  • 3. Heritage of Innovation Past Conflicts Military Transformation Today Disruptive Innovations Have Shaped The Conduct Of War & Safely Brought Our Heroes Home For Decades Integrity - Service - Excellence
  • 4. Then.Re-organization & Budget Cuts Integrity - Service - Excellence 4
  • 5. Now.Re-organization & Budget Cuts Walter Reed National San Antonio Military Medical Center Military Medical Center (WRNMMC) San Antonio Military Health System SAMHS Ft Belvoir Community Hospital (FBCH) Wilford Hall Andrews Ambulatory Ambulatory Surgery Center Care Center Building Upon Past Experience to Shape the Future Integrity - Service - Excellence 5
  • 6. Leadership Leaders Understand They Must Earn/Maintain Trust to Achieve Their Vision of the Future “The Crucible of Experience”. Early Aviators: Lt Hap Arnold, Lt Roy Kirtland, Lt Tom Milling, Lt Sam Rockwell Misty FACs 1969: Standing: Maj. Tony McPeak, Capt. Ron Fogleman, Kneeling: 1st Lt. Charles "Clay" Veach Experience Builds Expertise and Fosters Insight Integrity - Service - Excellence 6
  • 7. Leadership Recognizes Excellence. Patient Evacuation World War I through Vietnam “We evacuated almost everyone from our forward hospitals by air, and it has unquestionably saved – thousands of lives.” 18 June 1945, I n t e g rDwightS e r v i c e - E x the lSupreme Commander 7 General i t y - D. Eisenhower, c e l e n c e
  • 8. Gaining Expertise Resident/ED Mt Pinatubo SrA Crowley (4N) MSgt Ergenbright (4E) Eglin AFB Clark AFB Cranial Bleed ATTC MSgt Stone (First Sgt) SMSgt Withers Lajes AFB Mt Home AFB Air Evacuation MSgt Cole (4N) AF/SG Scott AFB (AMC) CMEF (4N) Today: < 1/10 Beds in Theatre Compared to DS/DS > 92K tpatients- SafelycMoved e l l10 Years I n e g r i t y S e r v i e - E x c in e n c e 8
  • 9. Future Based Agile Thinking (FBAT) for 2045 Drivers Scope the Trajectory Drivers are key factors that influence the future. FBAT researched to fully define and characterize each driver, its polar description, its constituent elements, and its current status and indicated trajectory Identify key Determine Adjust Maintain Build drivers of strategic Organization Learning & Scenarios change implications Strategy Monitor Primary Drivers - Knowledge: Science & Technology AFMS Vector or String - Geopolitics - Culture - Resources: Economic & Human Coloring Drivers 2015 - Environmental Change 2027 - Human Factors 2035 2045 Strategy -- Common Practice -- Culture Integrity - Service - Excellence 9
  • 10. Shaping the Future of Military Healthcare Synergy- Patient-Centered Joint & Coalition Care Organizational Precision Agility Healthcare Technology Integration Working Together, Achieving Success Through Common Vision Integrity - Service - Excellence
  • 11. Our Framework Provides Focus and Alignment. Strategies Overlapping Mission Areas Transform Deployable Capability Rapid Response to Any Worldwide Contingency Fit Force Build Patient-Centered Care Continuity & Prevention to Optimize Health Invest in Education, Training & Research Sustain Our Future Capabilities Strategy Common Practice Culture Integrity - Service - Excellence
  • 12. In Pursuit of Lighter & Leaner Medical Response Humanitarian Assistance Health Response Team (HRT) Rapid Response Team (HARRT) Airlift Deployment Requirements: Earthquakes Indonesia < 24 HRS + C-17’s Rapid Response Medical Capabilities: Emergency, Resuscitative, & Surgical Care Earthquakes Chile T+0 hrs Operational Results: Immediate Care < 20 min ER Earthquakes < 2 hrs Haiti OR & ICU < 3 hrs T+3 hrs Pursuing Perfection in Medical Response Capability Integrity - Service - Excellence
  • 13. Continuous Advances in Casualty Care WWII 30% Learning From Coalition Partners, We Leveraged Trauma Registry Data To Build Innovative Solutions > 80 Patients Moved as of Nov 11 Combat Mortality Rate Korea 25% Tactical Critical Care Evacuation Team (TCCET) Vietnam 24% INTERFLY AGREEMENT Applying Lessons Learned From the C-17 *AeroSpace Interoperability Council Persian Gulf 24% Creating a “patient staging” continuum Modular Aeromedical Staging Capability (MASC) OIF/OEF New CASF Activated at SAMMC <10% Re-engineering Global Patient Staging Expeditionaryt Operationse Evolving tocSave n c e Globally I n e g r i t y - S r v i c e - E x e l l e Lives
  • 14. Transforming Focus from Healthcare To Health Total Population FH Clinics Started- 69 Enrolled: 773,887 Peds Clinics Started- 35 Healthcare is a Clinic Team Sport Health Management Management HEALTHCARE HEALTH Right Patient, Right Prevention, Right Time, Right Outcome, Maximize Teamwork/Skill Set s to Deliver Better Health & Better Care Integrity - Service - Excellence 14
  • 15. Leveraging Medical Informatics DATA INFORMATION KNOWLEDGE WISDOM CHANGE Better Care TMDS Clinical Through Practice Evidence Based Guidelines DEERS Practice CarePoint Medication Better Health PDTS Health Alerts Enhanced Patient Services Registries Data Safety $ / M2 Warehouse User Home Best Value (HSDW) Interfaces Sensors Healthy Behavior DMHRS i Better Care Expedited EHR Test Results Improved Patient Experience Decision Support is No Longer Just for Our Providers Integrity - Service - Excellence
  • 16. Transforming Data Into Knowledge Ready Better Health Better Care Patients receiving Diabetic patient massive infusions of > educated on 10 pints experienced “remote mortality of 33% monitoring” glucometer Clinical Study Readings Practice registry MTF calls automatically Guideline to identify patient to sent to developed trends discuss healthcare management team Conclude infusing whole blood Uncontrolled sugar reduced mortality levels Identified to less than 20% Using Informatics to Accelerate Change in Practice Patterns & Behavior Integrity - Service - Excellence 16
  • 17. Activating Patients & Care Teams Health Team Patient Decision Patient Decision Support Support Centered PCMH Provides Improved Decision Support- For Patients c eHealthcare Teams Integrity - Service Excellen &
  • 18. Patient Centered-Precision Care AFMS Patient Centered-Precision Care (PC2) State of the art, evidence-based, personalized care incorporating all available patient information Targeted prevention and therapy Two parallel efforts PC2-Z (Research) PC2-Clinical (Application) Leveraging Partnerships To Advance Precision/Personalized Medicine Integrity - Service - Excellence 18
  • 19. Investing In Education, Training, & Research *METC Awarded Institute for Credentialing Excellence’s Presidential Citation 2011! Keeping Medics Ready Through Joint & Civilian Partnerships Integrity - Service - Excellence 19
  • 20. Integrating New Technology Hand-held, Battery-powered, Laser Cautery & Ablation Tool From Force Health Protection To Logistics To Portable Surgical Tools Automated Directed Information Energy & Data Sensors Collection (AIDC) Future CCATT Mission - Current CCATT Mission Wireless Reaching Beyond with Evolutionary Advances and Concepts Integrity - Service - Excellence 20
  • 21. Establish Continuous Academic Partnerships Physician/Dentist Education (GME/DME) Stand alone programs Masters with civilian universities Integrated/affiliated with Federal partners 84 Advanced Education General Dentistry-1 slots/yr Dental Specialty certificate/Masters program opportunities Nurse Education (Transition Program) Nurse Enlisted Commissioning Program (NECP) 50 per year with school of their choice Research USAF Dental Hygiene Program Diabetes 10 scholarships per year Telepathology Trident Technical College (SC) Teleradiology St. Petersburg College (FL) Education & Research – Vital to Building & Sustaining AFMS Integrity - Service - Excellence
  • 22. Global Reach: AFMS Supporting National Priorities Kyrgyzstan 1 Jan 10 - 30 Jun 11, 275 Missions in 81 Countries Ukraine Dominican Republic Mozambique Timor Pacific Belize Angel Honduras Indonesia Vietnam Sierra Leone Building a Stronger Tomorrow With Global Partnerships Integrity - Service - Excellence 22
  • 23. Activities to Foster Innovation The Crucible of Experience: “A great deal of research has been conducted on the benefits of stepping away from a problem in order to look at it from a fresh perspective. One of the interesting aspects of insightful thinking is that people who have experienced sudden breakthroughs all report feeling “stuck” just prior to their “aha!” moment. They bump up against some cognitive barrier that prevents them from making the new connections needed to solve the problem. But once they step away—relax and temporarily think about something else—bam! The answer strikes from out of nowhere.” Rebecca Costa Brain Fitness: Employ brain exercises to generate agile thinking and insight; incorporate optimal sleep patterns & relaxation techniques Brain Exercise: Brush teeth with non-dominant hand, read journals from other fields of learning Increased Collaborative Environments: Small teams with diverse perspectives; use the best collaborative tools available for solutions Parallel Incrementalism: Parallel performance of more than one operation at a time Exercise: Fitness for the body and the mind Foster Insight to Resolve Complex Problems Integrity - Service - Excellence 23
  • 24. The Most Important Medic. Is the One Providing Care for YOU When YOU are Ill or Injured Integrity - Service - Excellence
  • 25. Mission Ready Medics Serving Proudly Doctrinally Aligned Healthy, Fit Force Resilient Families Operationally Focused Medical Support Joint, Interoperable, Interdependent% Mission Effective RESULTS: The Trust of Our All Volunteer Force% The Trust of Our Nation to Care for Its Sons & Daughters Integrity - Service - Excellence 25
  • 26. Be the Example – Forge the Future Leadership Requires Trust & Communication of Vision Mentor, Develop, and Inspire Your Team Eliminate Waste%Systems Thinking Drives Better Outcomes Be Innovative and Share Solutions Research Creates Knowledge Measurement Causes Change Knowledge/Wisdom Must Be Shared to Change Culture Integrity - Service - Excellence 26
  • 27. “TRUSTED CARE ANYWHERE” Integrity - Service - Excellence