Case Study: Invoice Process Automation Akiko Business Consultants www.akiko.com.au +61 2 9955 6444 info@akiko.com.au

1. Case Study: How Invoice Process
Automation worked for a leading
Pharmaceutical Industry?

2. • Invoice processing is the management of incoming
invoices by your organization.
• These processes are handled by Accounts
Payable department and involve ensuring an
invoice is received by the proper department for
verification, efficient recording and are authorized
and executed in a timely manner.

3. Input via Email,
Fax, scanned doc,
Pdf, hard copies,
server
Process (OCR
Engine, according
to business rules
and requirements)
Deliver with
quality
(Compatible with
various systems)
SAP, Netsuite, SAGE,
Syspro, Oracle
Financials etc.

4. • One of Australia’s leading health & beauty Retail
Company and Pharmaceutical Distributor which
operates a wholesale product delivery, retail
services, marketing program and business
advisory service. They are highly competent in
product manufacturing and supplying to the
Australian and New Zealand markets.

5. • Insufficient processes recognizing, sorting and
processing substantial volumes of invoices
received daily and know how to integrate
invoices with POs and ERP system.

6. • The customer sorts these invoices manually as
each is received. Each invoice is then manually
keyed into the ERP system.

7. • This process results in incorrect invoice
classification, incorrect data captured and over-all
delay.

8. Akiko’s first step was to obtain the Company business rules, for
example:
• How each invoice is to be classified
• Which fields/data need to be extracted
• In what format should the results be delivered
• How to manage an invoice that does not contain the required data
• How to manage an invoice that does not match and existing format
• How to manage an invoice that does not match at purchase order
Subsequently, thousands of invoices each day were forwarded to
Akiko. These invoices were then processed by the agreed guidelines,
ensuring high accuracy and quality. All images and data contained in
each were also kept confidential and in safe storage.

9. • Systematic sorting and recognition of all Invoices.
• Dramatic improvement within the processing time from
weeks to within 24 hours turnaround time.
• Electronic and automated management of invoices
with easy retrieval of invoice data and image.
• Decreased error, and FTE with over-all positive effect
on the company’s cash flow and customer service.

10. For more information visit our website or contact us
today to find out how we can improve your organisations
process efficiency.
Akiko Business Consultants Pty Ltd
info@akiko.com.au
+61 2 9955 6444
www.akiko.com.au