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The Art of Social Media
     Optimization:!

   Strategy and Metrics!
Impressions, Impressions
New Generation of Donors
                              

  
“Younger     donors expect engagement that makes
      them feel seen, heard and involved.” 

  
      
      
       
– Katya Andresen, Robin Hood Marketing

“Social-media tools mean a substantial change in the reach of any
   organization, and the speed at which you can achieve that reach.” 

  
      
      
       
-Robin Mansell, London School of Economics
What are Social Media?
 The tools we use to socialize with each other.


What is Social Marketing?
 Crafting a message, worthy of sharing and inspiring
  action.

What is Social Media Optimization?
 Maximizing your message using analytics and the
 human barometer.
The only way to succeed
“Do not interrupt what people are interested
  in; be what people are interested in.”
    >> Source: Avenue A Razorfish, 2008 Digital Outlook Report
Where is the party?




Hint: Unless you’re iTunes, Amazon or CNN
      – the party is NOT at your house.
What can you bring to the party?

•  Content (videos, photos, stories)
•  Experience (expertise, wisdom)
•  Event tickets, gifts
Case Study: Fiesta Movement
Social Media in Action
The numbers
 100 agents. 100 Ford Fiestas. 6 months.

•    6.2 million YouTube views
•    750,000 Flickr views
•    4 million Twitter impressions
•    Fiesta Movement 2
•    6,000 reserved in advance of sales
Your Message
Building a social media strategy
Your new social circle




                     Live Website or Blog

                     • Content
                     • User capture
                     • Analytics
Social Message Pyramid
                                           Freq/Day

1
                       Main CTA




3      What: News     Who: Cause    Why: Educational




6      News-related   Who-related   Why-related
What’s under there?!
 Social Media Metrics
True measure of success
•  Not necessarily by instant stats or views.
•  Success comes in the longevity of your
   campaign.

•  Is it built to last?
Long-Term Commitment

Social media fuels SEO:
•  Links
•  Fresh content
•  Traffic

SEO fuels social media:
•  New visitors = new followers/friends
Total Social Visits:
      50,328
Search Traffic




Total: 163,902
Rule of Thumb
• Be consistent. 
• Be relevant. 
• Be constant.
• Learn something new every day.
Sway Social Media Workshop
April 22 -23, 2010 

•  Personalized instruction
•  Facebook, Twitter set-up
•  Blog starter tips

SwayWorkshop.com (limited to 10 per event)

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Social Marketing Fundraising

  • 1. The Art of Social Media Optimization:! Strategy and Metrics!
  • 3. New Generation of Donors “Younger donors expect engagement that makes them feel seen, heard and involved.” – Katya Andresen, Robin Hood Marketing “Social-media tools mean a substantial change in the reach of any organization, and the speed at which you can achieve that reach.” -Robin Mansell, London School of Economics
  • 4.
  • 5. What are Social Media? The tools we use to socialize with each other. What is Social Marketing? Crafting a message, worthy of sharing and inspiring action. What is Social Media Optimization? Maximizing your message using analytics and the human barometer.
  • 6. The only way to succeed “Do not interrupt what people are interested in; be what people are interested in.” >> Source: Avenue A Razorfish, 2008 Digital Outlook Report
  • 7. Where is the party? Hint: Unless you’re iTunes, Amazon or CNN – the party is NOT at your house.
  • 8. What can you bring to the party? •  Content (videos, photos, stories) •  Experience (expertise, wisdom) •  Event tickets, gifts
  • 10. Social Media in Action
  • 11. The numbers 100 agents. 100 Ford Fiestas. 6 months. •  6.2 million YouTube views •  750,000 Flickr views •  4 million Twitter impressions •  Fiesta Movement 2 •  6,000 reserved in advance of sales
  • 12. Your Message Building a social media strategy
  • 13. Your new social circle Live Website or Blog • Content • User capture • Analytics
  • 14. Social Message Pyramid Freq/Day 1 Main CTA 3 What: News Who: Cause Why: Educational 6 News-related Who-related Why-related
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. What’s under there?! Social Media Metrics
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32. True measure of success •  Not necessarily by instant stats or views. •  Success comes in the longevity of your campaign. •  Is it built to last?
  • 33. Long-Term Commitment Social media fuels SEO: •  Links •  Fresh content •  Traffic SEO fuels social media: •  New visitors = new followers/friends
  • 36. Rule of Thumb • Be consistent. • Be relevant. • Be constant. • Learn something new every day.
  • 37. Sway Social Media Workshop April 22 -23, 2010 •  Personalized instruction •  Facebook, Twitter set-up •  Blog starter tips SwayWorkshop.com (limited to 10 per event)