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Ali Powell
Principal Inbound
Marketing Specialist
@alipowell21
HubSpot
86%
skip TV ads
91%
unsubscribe
from email
200M
on the
Do Not Call list
44%
of direct mail is
never opened
BROKEN.
THE OLD
MARKETING PLAYBOOK
IS
Personalized multi-channel marketing with HubSpot.
Your Prospects...
• Indicate their industry
• Read blogs
• Click on your tweets
ContentContext
Your
Brand
Social Media
Website &
Landing
Pages
Blog
Email
Forms
Your Prospects Get...
• Content specific to
their industry
• Suggested content
based on what they’ve
read
• Targeted messaging on
social media
3 48
317
1,150
3,855
5,961
9,500
11,000
2006 2007 2008 2009 2010 2011 2012 2013
Number of
HubSpot Customers
$32million in funding
Acquires Named #2 Fastest Growing
Software Company
HubSpot Founded
HubSpot Raises 35 Million for
International Growth and M&A
Acquires
HubSpot launches
European Office
HubSpot’s Rapid Growth
More customers use HubSpot than any other
marketing platform.
Traditional marketing automation software
doesn’t address your whole marketing funnel.
HubSpot is an inbound marketing platform designed
to generate more traffic, leads and customers.
Marketing
automation
helps here.
It doesn’t
help if your
problem is
here.
Strangers
Visitors
Leads
Customers
Social Media
Forms
Email Optimization
BlogSEO Sites Mobile Optimization
Calls-to-Action Landing Page Optimization
CRM Synch #
Lead Scoring
Sales Alerts
Personalized
Email + Web +
Social
Nurturing
Feedback Forms
Email + Web + Social
Engagement
Strangers
Visitors
Leads
Customers
They’re really just e-mail automation, so you’ll need
other tools for full marketing automation.
Traditional email marketing / marketing automation tools (like
Eloqua or MailChimp)
An inbound marketing software platform with
all the tools you need in one place.
Strangers
Visitors
Leads
Customers
Promoters
Social Media
Forms
Email Optimization
BlogSEO Sites Mobile Optimization
Calls-to-Action Landing Page Optimization
CRM Synch #
Lead Scoring
Sales Alerts
Personalized
Email + Web +
Social
Nurturing
Feedback Forms
Email + Web + Social
Engagement
ATTRACT
CONVERT
CLOSE
DELIGHT
HubSpot’s All-in-One Marketing
Platform
SEO Page Crawling
SEO Suggestions
Social Monitoring with Context
Dynamic Content & CTAs
Lead Behavior Tracking
Email Campaigns
Social Prospecting Alerts
Dynamic Content & CTAs
Lead Revisit Notifications
Marketing Reports to your Inbox
Strangers
Visitors
Leads
Customers
AUTOMATED
AUTOMATED
AUTOMATED
HubSpot’s marketing automation goes beyond email,
simplifying processes at every stage of the funnel.
Attracting Visitors
Average Customer ROI after using Software for 1 Year
3.5x
Average Increase in
Monthly Website Visitors
Converting Leads
6.1x
Average Increase in
Monthly Leads
Closing Customers
69%
Report Growth
in Revenue
Source: MIT Sloan graduate student study available at HubSpot.com/ROI
HubSpot customers see early results grow over time
Source: MIT Sloan graduate student study available at HubSpot.com/ROI
0
5
10
15
20
25
30
35
6 months 9 months 1 year 1.25 years 1.5 years 1.75 years 2 years
2.37x
6.12x
32.94x
13.75x
Months after implementing HubSpot software
Tools to Attract Visitors
& More...
Blogging
Easily create remarkable content that
will help your business get found.
Social Inbox
Publish and see Social Analytics across
Facebook, LinkedIn, Twitter and other
networks.
SEO
Improve your search rankings and
get found by quality leads.
Keywords
Discover which keywords will bring the best organic traffic to your site and analyze your paid
search campaigns.
• Track which keywords drive
the best visitors & leads
• View difficulty, current rank
and search volume
• Get recommendations for
low-hanging fruit and long-
tail keywords
• Compare your rankings to
competitors
Create long-lasting marketing assets by publishing blog articles optimized to get found and
generate leads.
• Create content to develop
your thought leadership
and get found online
• View detailed SEO
recommendations for
improving your content as
you type
• Automatically publish to
your social media
accounts
• Automatically optimized
for mobile devices with
responsive design
Blogging
Page Performance
View recommendations in key SEO areas for optimizing your pages and generating quality
inbound links.
• Crawl your pages for SEO on-
the-spot
• See detailed SEO reports for
each of your pages
• Receive specific
recommendations for
improving your pages
• View metrics on page views,
ranked keywords, inbound
links, clicks, and social media
Prospects
Identify which companies are visiting your site, what they’re viewing and how frequently even
before they fill out a form.
• Discover which pages people
are viewing before they
convert on your forms
• Drill-down into specific
content, people and timeline
reports
• Receive daily visit reports to
share with your team
• Create filters to see only
certain companies
Social Media Publishing
Publish and track messages across multiple platforms and accounts with suggested times for
increasing reach.
• Publish across multiple
accounts and social
media sites
• Bulk upload social
messages in advance
• Schedule multiple posts
at a time
• See suggested times for
increasing engagement
• Shorten and track links
automatically
• View click and
engagement data for
your leads
Social Media Monitoring
Monitor the social activity of your leads and customers.
• Color-coded tweets
highlight the strangers,
leads, and customers in
your social media feed.
• Create monitoring
streams of targeted
contacts, such as a sales
reps list of leads or leads
who are unresponsive
over email
• View your history of
interactions
• Get more information
about who the person is
before responding
Website Management (CMS)
Take control of your website and personalize content to your leads with HubSpot's integrated
website management solution. Easily create sites that look great on any device.
• Spin up pages without IT or developers
• Easy-to-use WYSIWYG editor
• Personalize entire blocks of content based on who is viewing your site
• Automatically optimized for all mobile devices with responsive design
Tools to Convert Leads
& More...
Calls-to-Action
Build beautiful buttons and
callouts to convert traffic to
leads in a snap
Landing Pages
Create more pages that
improve conversion rates
and generate leads.
Forms
Ask the right questions at
the right time to optimize
lead conversions.
Lead Management
Segment leads based on their
activity across your site and
other channels.
Calls-to-Action
Build professional CTAs in minutes to convert your visitors into leads, complete with A/B testing
and personalized Smart CTAs.
• A/B test CTAs and track results
• Display Smart CTAs based on
contact properties
• Analyze clicks and conversions on
CTAs for increased conversion
opportunities
• Build CTAs inside of HubSpot
without a designer, or
upload your own custom
images
• Attach CTAs to Campaigns to
see how they affect high-
level campaign goals.
• Display CTAs inside of any
HubSpot Blog, Landing Page,
Site Page, Email, or attach to
your existing website.
Calls-to-Action
Build professional CTAs in minutes to convert your visitors into leads, complete with A/B testing
and personalized Smart CTAs.
Landing Pages
Capture inbound leads through your website with landing pages that are easy to customize, A/B
test, personalize, and track.
• Build optimized landing pages in minutes without a developer
• Choose from multiple, already-optimized templates, hire a HubSpot certified designer, or have
HubSpot match the look and feel of your existing site.
• Integrate with your CTAs, Contacts, Smart Content, and Social Media accounts easily
Landing Pages (Analytics)
• A/B test your Landing Pages and
track the results
• View detailed conversion and
source analytics for your Landing
Pages
• See which channels bring your
Landing Pages the most views,
leads, and customers
• See which pieces of content bring
in the most viewers, new contacts
and customers.
Forms
Collect valuable information on your leads for segmentation, personalization, and follow up by
your sales team. Increase conversions with Smart Fields and Progressive Profiling.
• Build optimized forms with
custom fields for collecting data
on your leads
• Hide fields if data has been
captured previously
• Use drag-and-drop progressive
profiling for increased
conversions
• Set new lead notifications and
sync data with your CRM
• Embed forms on any page
Tools to Close Customers
& More...
Email
Personalize your emails with
any field from your
marketing database.
Marketing Automation
Use marketing automation to trigger
timed follow up emails to your
contacts.
Analytics
See which traffic sources
are generating the most
leads, plus other insights.
Salesforce Sync
Use Salesforce data to
segment contacts, personalize
email, and more.
Contacts Database
Manage all of your contacts and leads in one, centralized database complete with robust profiles
containing CRM data, website, email, and social media history and more.
• View a detailed
timeline of every
interaction a lead has
had with your brand
• Sync this data with
your existing CRM
• Use this data to
segment, personalize
your marketing, and
create lead scoring
List Management and Segmentation
Target your leads by segmenting based on information they’ve given you and how they’ve
engaged with you for truly personalized marketing.
• Segment on social
behaviors, site analytics,
and more
• Score leads off of the
same criteria
• Create static and dynamic
Smart Lists
• Choose which leads get
synced to Salesforce
• Segment your leads based on a contact’s demographic information from forms or
behavioral data from all of your marketing channels.
Smart Content
Change the content of your website to reflect the needs and interests of your leads, personalizing
the message you send to help guide your leads down the funnel.
• Adapt content to lifecycle stages or
any characteristic in the contact
database
• Use personalization across email,
webpages, and landing pages.
• Easily edit Smart Content in a
WYSIWYG editor – no coding or
embedding required.
HubSpot Customer, Intuit
Email
Send personalized, beautiful emails that your prospects will look forward to receiving and
measure which messages are most effective.
• A/B test elements to optimize open and click-through rates
• Personalize your message, sender, and subject lines
• Preview in other email client inboxes
• Choose from a variety of pre-tested, mobile optimized templates
Email Analytics
See how many new leads and customers your emails generated, along with high-level open and
click through rates.
• Get deliver, open, click and churn data for every email you send. Slice and dice the data for the best
view.
• See a detailed graph of
overall performance and
click-popularity in your
emails.
• Compare individual email
performance against each
other
Email Analytics
See how many new leads and customers your emails generated, along with high-level open and
click through rates.
• Find out who engaged with
your email, and save lists for
further nurturing.
• See analytics for individual link
clicks within an email.
Email A/B Testing
Test variations of your emails to make data-driven decisions about the content you send to your
database.
• Test any element of your emails,
including both content and
design.
• Choose which metric decides the
winner of your A/B test
• HubSpot automatically sends the
winner to the rest of your list.
Lead Nurturing
Trigger email messages and activities within your contact records, CRM or other 3rd party
software to automate your marketing strategies.
• Trigger emails, change any
contact property, and segment
your database all through
automation
• Move leads easily in and out of
campaigns as they achieve
certain goals or take certain
actions
• View detailed engagement data
for each step of your campaign
Marketing Automation
Trigger email messages and activities within your contact records, CRM or other 3rd party
software to personalize and automate your marketing strategies.
• Base your automation
campaigns on goals,
such as becoming an
opportunity or
customer
• Move leads easily in
and out of campaigns
as they achieve the
goals you’ve set.
• View detailed
engagement data for
each Workflow step
Sources
Analyze which of your marketing activities are driving the highest ROI in terms of visits, leads, and
customers.
• Track how your
marketing is performing
in terms of visitors, leads
& customers
• Measure the ROI of your
marketing campaigns
• Drill into detailed
reports on your
performance
• Compare the
effectiveness of your
marketing channels
Conversion Assists
Understand which content on your site is most effective for helping visitors become leads and
customers.
• View which pages are
influential in driving
conversions
• Filter to see your website
pages, blog posts or landing
pages
• Learn what content nurtures
your prospects through the
sales funnel
Event Analytics
Track visitor activity on specific events on your site with detailed reports on visitor history and
progression.
• Create custom events to
track activities on and off
your site
• Integrate with your 3rd party
sites like Twitter and ZenDesk
• View Lifecycle reports to see
first touch, last touch and
assists reports for your
events
Competitors
Compare how your marketing performance stacks up to your competitors’ on key metrics over
time.
• Track and compare your progress against your competitors
• View detailed Marketing Grader reports to measure your marketing
• Track your progress over time across key metrics
• Drill-down into what’s causing fluctuations in marketing performance
Contacts Reporting
Create customized reports on your contacts database on your entire funnel. Slice and dice your
segments to gain key insights on your contacts database.
• Create custom reports on
any list to report on your
contacts database
• Measure the results of your
marketing by different
segments
• Slice and dice your data to
uncover the key information
you need to improve your
marketing
Companies Reporting
Create reports that show the activities of the companies in your database. Discover how much
revenue is generated through different channels and segments of your marketing.
• Report on the number of
companies generated from
your marketing
• View the revenue generated
from your marketing efforts
• Make smarter investments
based on where your
revenue is coming from
Campaigns
View every asset in your inbound marketing campaign in one screen and report on it’s progress
across every channel.
• Set high-level visit, contact and customer
goals for your campaign
• Group all of the campaign assets you create in
HubSpot into one central location
• Understanding of how each component of a
marketing campaign affects your top-level
goals
• Better inform your future marketing
campaigns with historical at-a-glance data
Salesforce Integration
Improve your marketing with data from Salesforce. Put valuable lead intelligence from HubSpot in
the hands of your sales team.
Fully Bi-Directional Sync
HubSpot effortlessly syncs the right
leads and contacts in both directions,
so that the data you need is always
right where you need it.
Better Personalize Your
Marketing
Leverage any of your Salesforce data
to segment, personalize and hone
your messaging.
Lead Intelligence for Sales
Help your sales team close more
business by giving them easy access
to valuable lead intelligence data
generated by HubSpot.
Blazing Fast Syncing of Leads
Get the right leads into the hands of your sales team more quickly with HubSpot.
8+ Live Training Sessions Daily
Our team of Inbound
Marketing Professors hold live
webinars, classes, and labs on
every part of your marketing
and sales funnel. Join the team
or watch the recordings on
your own time.
Monday Tuesday Wednesday Thursday Friday
COS Site Pages Content Creation Training Convert and
Close
Lab: Email Training: Workflows
Salesforce and Lead
Scoring
Site Pages Lab: Blogging Training: Attract -
Integration
Training: Creating A
Comprehensive Sales
Training: Intro to
Workflows
Forms Training: Goal Setting Training: Buyer
Personas
Lab: Campaigns
Training: Ultimate
Sales and Marketing
Alignment
Live Lab: Keywords Training: Social
Monitoring
Lab: Landing Pages Training: Calls-to-
Action
+ 4 More + 4 More + 4 More + 4 More + 4 More
Example of weekly Schedule
Consulting and Services
HubSpot software introduction and implementation.
Goal planning and kickoff.
Standard technical set-up.
Lead tracking and CRM implementation.
Product training and strategy execution.
Consulting sessions designed around your goals.
May include topics from blogging and keyword
research to lead scoring to analytics and measurement.
Ongoing strategy and goal achievement.
Regular goal review and planning with your account manager.
Ongoing product updates, best practices, and education.
PHASE
ONE
PHASE
TWO
PHASE
THREE
Support
Unlimited phone and
email support for ALL
customers, for life
Search the Knowledge
Base for user guides and
help docs
Connect with other HubSpot
users through the HubSpot
Forums or User Groups
HubSpot meets our needs as an enterprise perfectly. It has the
sophistication, it has the scale, it has the functionality... and it
has the vision that gives us the confidence to entrust our
marketing platform to them.
“
”Michael Freeman
Senior Manager of Search & Analytics
ShoreTel
Full story: www.hubspot.com/customers/shoretel
ShoreTel Moves From Marketing Automation to
Inbound Marketing with HubSpot
60%
Year-over-year
increase in
organic traffic
36%
Year-over-year
increase in leads
110%
Year-over-year
increase in
qualified leads
Thermo Fisher Scientific Generates 30% Of Its Sales-
Ready Leads With Inbound Marketing
The value in HubSpot is that you can do all of your work within
one dashboard. It’s really a one-stop shop.“
”Sonya Pelia
Social Media & SEM MarCom Specialist
Thermo Fisher Scientific
Full story: www.hubspot.com/customers/thermo-fisher-scientific
30%
Of sales-ready
leads generated on
their website
182%
Increase in organic
website visitors
within 8 months
154%
Increase in Twitter
following within 8
months
HubSpot's Salesforce Integration
Revitalizes Mimio's Marketing
HubSpot helps us to improve our entire lead process from
increasing acquisition, to enabling segmentation, to sending
them off to our sales organization in a more qualified state
than we were able to do before.
“
”Dawn Augiar
Senior Manager of Digital Marketing
Mimio
40%
Amount they are
exceeding monthly
leads goals
70%
Increase in year-
over-year web
traffic
#1
Page rank of
target keywords
Full story: www.hubspot.com/customers/mimio
AmeriFirst Brings Its Relationship Based
Strategy Online
“I love HubSpot software because the tools are in one place.
Instead of piecing it all together slowly with multiple sources, I
get to do it all with fewer people and one platform."
“
”Dan Moyle
Creative Director of Marketing
AmeriFirst Home Mortgage
Full story: www.hubspot.com/customers/amerifirst
3.8x
More monthly
website traffic
after 1 year
51.7x
More monthly leads
after 1 year
5%
Increase in sales
after 2 years
HR Software Start-Up Boosts Sales and
Increases Website Traffic 250%
Making the decision to go with HubSpot... is one of the best
business decisions I've made as a marketing professional. The
support, training, account management and overall product
experience have exceeded my expectations.
“
”Tim Ryan
Director of Happiness Marketing
YouEarnedIt
74
Keywords on the
first page search
ranking
250%
increase in
organic
traffic
Full story:
www.hubspot.com/customers/youearnedit
Create and share optimized
content to attract quality
inbound visitors to your
website.
Gate marketing assets
behind a landing page form
to generate leads.
Nurture them with
personalized, multi-
channel marketing
automation.
Leads
Visitors
Customers
Create Content to Generate Inbound Leads
Attract more qualified, inbound visitors to your site, convert them into leads, and nurture them with
personalized content into paying customers.
Adapt Your Marketing to Your Visitors
Plug your content into your contacts database to personalize your marketing based on who your leads are and
where they are in your sales funnel.
Visitor B: Warm Lead
Goal: Nurture for Sales
CTAs: How-to Guides, Whitepapers, ebooks
Personalized Emails: Top-of-Funnel Offers
Workflow: Generate new leads
List: Cold Leads
Number of Conversions = 3
Lifecycle Stage = Marketing Qualified
Requested Consultation? = No
Viewed Pricing Page? = Yes
CTAs: Request a Consultation, Schedule a Demo
Personalized Emails: Middle-of-Funnel Offers
Workflow: Warm up existing leads
List: Warm Leads
Context
Visitor A: New Prospect
Goal: Convert to a Lead
Number of Conversions = 0
Lifecycle Stage = Subscriber
Requested Consultation? = No
Viewed Pricing Page? = No
Context
Marketing to a New Prospect VS. Warm Lead
Social Media Marketing for More Leads and Customers
TOFU
Automatic Social Publishing
Social Prospecting
Social Reach
MOFU
Social Lead Intelligence
Social Segmentation
Social Monitoring
Reporting
Social Analytics
Social Reach
Social ROI
Empower Your Sales Team
Pass valuable lead intelligence to your sales team for faster follow-ups, better connects, and warmer leads.
360° View of Your Leads
What companies are
visiting our site?
What pages have they
viewed?
What have they
converted on?
How engaged are
they?
When are they on
our site?
What emails have
they opened?
Who are they on
social media?
What is their lead
score?
Analyze Your Marketing ROI
Understand which of your marketing activities are driving the best visitors, leads, and customers to your
business.
Customers
• Keyword Rankings
• Page Views
• Blog Visits & Readership
• Competitive Analysis
• Social Media Reach
• Social Media Message
Analytics
• Highest lead generating
channels for
• Landing Pages
• Email
• Blogs
• Site Pages
• Contacts database size
• Number of sales qualified
leads
• Blog subscribers
Visitors Leads
• Sources ROI
• Number of customers
• Lifecycle summary

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Why Marketers Should be Using Software to do their Job

  • 1. Ali Powell Principal Inbound Marketing Specialist @alipowell21 HubSpot
  • 2. 86% skip TV ads 91% unsubscribe from email 200M on the Do Not Call list 44% of direct mail is never opened BROKEN. THE OLD MARKETING PLAYBOOK IS
  • 3. Personalized multi-channel marketing with HubSpot. Your Prospects... • Indicate their industry • Read blogs • Click on your tweets ContentContext Your Brand Social Media Website & Landing Pages Blog Email Forms Your Prospects Get... • Content specific to their industry • Suggested content based on what they’ve read • Targeted messaging on social media
  • 4. 3 48 317 1,150 3,855 5,961 9,500 11,000 2006 2007 2008 2009 2010 2011 2012 2013 Number of HubSpot Customers $32million in funding Acquires Named #2 Fastest Growing Software Company HubSpot Founded HubSpot Raises 35 Million for International Growth and M&A Acquires HubSpot launches European Office HubSpot’s Rapid Growth
  • 5. More customers use HubSpot than any other marketing platform.
  • 6. Traditional marketing automation software doesn’t address your whole marketing funnel.
  • 7. HubSpot is an inbound marketing platform designed to generate more traffic, leads and customers. Marketing automation helps here. It doesn’t help if your problem is here. Strangers Visitors Leads Customers Social Media Forms Email Optimization BlogSEO Sites Mobile Optimization Calls-to-Action Landing Page Optimization CRM Synch # Lead Scoring Sales Alerts Personalized Email + Web + Social Nurturing Feedback Forms Email + Web + Social Engagement
  • 8. Strangers Visitors Leads Customers They’re really just e-mail automation, so you’ll need other tools for full marketing automation. Traditional email marketing / marketing automation tools (like Eloqua or MailChimp)
  • 9. An inbound marketing software platform with all the tools you need in one place. Strangers Visitors Leads Customers Promoters Social Media Forms Email Optimization BlogSEO Sites Mobile Optimization Calls-to-Action Landing Page Optimization CRM Synch # Lead Scoring Sales Alerts Personalized Email + Web + Social Nurturing Feedback Forms Email + Web + Social Engagement ATTRACT CONVERT CLOSE DELIGHT
  • 10. HubSpot’s All-in-One Marketing Platform SEO Page Crawling SEO Suggestions Social Monitoring with Context Dynamic Content & CTAs Lead Behavior Tracking Email Campaigns Social Prospecting Alerts Dynamic Content & CTAs Lead Revisit Notifications Marketing Reports to your Inbox Strangers Visitors Leads Customers AUTOMATED AUTOMATED AUTOMATED HubSpot’s marketing automation goes beyond email, simplifying processes at every stage of the funnel.
  • 11. Attracting Visitors Average Customer ROI after using Software for 1 Year 3.5x Average Increase in Monthly Website Visitors Converting Leads 6.1x Average Increase in Monthly Leads Closing Customers 69% Report Growth in Revenue Source: MIT Sloan graduate student study available at HubSpot.com/ROI
  • 12. HubSpot customers see early results grow over time Source: MIT Sloan graduate student study available at HubSpot.com/ROI 0 5 10 15 20 25 30 35 6 months 9 months 1 year 1.25 years 1.5 years 1.75 years 2 years 2.37x 6.12x 32.94x 13.75x Months after implementing HubSpot software
  • 13. Tools to Attract Visitors & More... Blogging Easily create remarkable content that will help your business get found. Social Inbox Publish and see Social Analytics across Facebook, LinkedIn, Twitter and other networks. SEO Improve your search rankings and get found by quality leads.
  • 14. Keywords Discover which keywords will bring the best organic traffic to your site and analyze your paid search campaigns. • Track which keywords drive the best visitors & leads • View difficulty, current rank and search volume • Get recommendations for low-hanging fruit and long- tail keywords • Compare your rankings to competitors
  • 15. Create long-lasting marketing assets by publishing blog articles optimized to get found and generate leads. • Create content to develop your thought leadership and get found online • View detailed SEO recommendations for improving your content as you type • Automatically publish to your social media accounts • Automatically optimized for mobile devices with responsive design Blogging
  • 16. Page Performance View recommendations in key SEO areas for optimizing your pages and generating quality inbound links. • Crawl your pages for SEO on- the-spot • See detailed SEO reports for each of your pages • Receive specific recommendations for improving your pages • View metrics on page views, ranked keywords, inbound links, clicks, and social media
  • 17. Prospects Identify which companies are visiting your site, what they’re viewing and how frequently even before they fill out a form. • Discover which pages people are viewing before they convert on your forms • Drill-down into specific content, people and timeline reports • Receive daily visit reports to share with your team • Create filters to see only certain companies
  • 18. Social Media Publishing Publish and track messages across multiple platforms and accounts with suggested times for increasing reach. • Publish across multiple accounts and social media sites • Bulk upload social messages in advance • Schedule multiple posts at a time • See suggested times for increasing engagement • Shorten and track links automatically • View click and engagement data for your leads
  • 19. Social Media Monitoring Monitor the social activity of your leads and customers. • Color-coded tweets highlight the strangers, leads, and customers in your social media feed. • Create monitoring streams of targeted contacts, such as a sales reps list of leads or leads who are unresponsive over email • View your history of interactions • Get more information about who the person is before responding
  • 20. Website Management (CMS) Take control of your website and personalize content to your leads with HubSpot's integrated website management solution. Easily create sites that look great on any device. • Spin up pages without IT or developers • Easy-to-use WYSIWYG editor • Personalize entire blocks of content based on who is viewing your site • Automatically optimized for all mobile devices with responsive design
  • 21. Tools to Convert Leads & More... Calls-to-Action Build beautiful buttons and callouts to convert traffic to leads in a snap Landing Pages Create more pages that improve conversion rates and generate leads. Forms Ask the right questions at the right time to optimize lead conversions. Lead Management Segment leads based on their activity across your site and other channels.
  • 22. Calls-to-Action Build professional CTAs in minutes to convert your visitors into leads, complete with A/B testing and personalized Smart CTAs. • A/B test CTAs and track results • Display Smart CTAs based on contact properties • Analyze clicks and conversions on CTAs for increased conversion opportunities
  • 23. • Build CTAs inside of HubSpot without a designer, or upload your own custom images • Attach CTAs to Campaigns to see how they affect high- level campaign goals. • Display CTAs inside of any HubSpot Blog, Landing Page, Site Page, Email, or attach to your existing website. Calls-to-Action Build professional CTAs in minutes to convert your visitors into leads, complete with A/B testing and personalized Smart CTAs.
  • 24. Landing Pages Capture inbound leads through your website with landing pages that are easy to customize, A/B test, personalize, and track. • Build optimized landing pages in minutes without a developer • Choose from multiple, already-optimized templates, hire a HubSpot certified designer, or have HubSpot match the look and feel of your existing site. • Integrate with your CTAs, Contacts, Smart Content, and Social Media accounts easily
  • 25. Landing Pages (Analytics) • A/B test your Landing Pages and track the results • View detailed conversion and source analytics for your Landing Pages • See which channels bring your Landing Pages the most views, leads, and customers • See which pieces of content bring in the most viewers, new contacts and customers.
  • 26. Forms Collect valuable information on your leads for segmentation, personalization, and follow up by your sales team. Increase conversions with Smart Fields and Progressive Profiling. • Build optimized forms with custom fields for collecting data on your leads • Hide fields if data has been captured previously • Use drag-and-drop progressive profiling for increased conversions • Set new lead notifications and sync data with your CRM • Embed forms on any page
  • 27. Tools to Close Customers & More... Email Personalize your emails with any field from your marketing database. Marketing Automation Use marketing automation to trigger timed follow up emails to your contacts. Analytics See which traffic sources are generating the most leads, plus other insights. Salesforce Sync Use Salesforce data to segment contacts, personalize email, and more.
  • 28. Contacts Database Manage all of your contacts and leads in one, centralized database complete with robust profiles containing CRM data, website, email, and social media history and more. • View a detailed timeline of every interaction a lead has had with your brand • Sync this data with your existing CRM • Use this data to segment, personalize your marketing, and create lead scoring
  • 29. List Management and Segmentation Target your leads by segmenting based on information they’ve given you and how they’ve engaged with you for truly personalized marketing. • Segment on social behaviors, site analytics, and more • Score leads off of the same criteria • Create static and dynamic Smart Lists • Choose which leads get synced to Salesforce • Segment your leads based on a contact’s demographic information from forms or behavioral data from all of your marketing channels.
  • 30. Smart Content Change the content of your website to reflect the needs and interests of your leads, personalizing the message you send to help guide your leads down the funnel. • Adapt content to lifecycle stages or any characteristic in the contact database • Use personalization across email, webpages, and landing pages. • Easily edit Smart Content in a WYSIWYG editor – no coding or embedding required. HubSpot Customer, Intuit
  • 31. Email Send personalized, beautiful emails that your prospects will look forward to receiving and measure which messages are most effective. • A/B test elements to optimize open and click-through rates • Personalize your message, sender, and subject lines • Preview in other email client inboxes • Choose from a variety of pre-tested, mobile optimized templates
  • 32. Email Analytics See how many new leads and customers your emails generated, along with high-level open and click through rates. • Get deliver, open, click and churn data for every email you send. Slice and dice the data for the best view. • See a detailed graph of overall performance and click-popularity in your emails. • Compare individual email performance against each other
  • 33. Email Analytics See how many new leads and customers your emails generated, along with high-level open and click through rates. • Find out who engaged with your email, and save lists for further nurturing. • See analytics for individual link clicks within an email.
  • 34. Email A/B Testing Test variations of your emails to make data-driven decisions about the content you send to your database. • Test any element of your emails, including both content and design. • Choose which metric decides the winner of your A/B test • HubSpot automatically sends the winner to the rest of your list.
  • 35. Lead Nurturing Trigger email messages and activities within your contact records, CRM or other 3rd party software to automate your marketing strategies. • Trigger emails, change any contact property, and segment your database all through automation • Move leads easily in and out of campaigns as they achieve certain goals or take certain actions • View detailed engagement data for each step of your campaign
  • 36. Marketing Automation Trigger email messages and activities within your contact records, CRM or other 3rd party software to personalize and automate your marketing strategies. • Base your automation campaigns on goals, such as becoming an opportunity or customer • Move leads easily in and out of campaigns as they achieve the goals you’ve set. • View detailed engagement data for each Workflow step
  • 37. Sources Analyze which of your marketing activities are driving the highest ROI in terms of visits, leads, and customers. • Track how your marketing is performing in terms of visitors, leads & customers • Measure the ROI of your marketing campaigns • Drill into detailed reports on your performance • Compare the effectiveness of your marketing channels
  • 38. Conversion Assists Understand which content on your site is most effective for helping visitors become leads and customers. • View which pages are influential in driving conversions • Filter to see your website pages, blog posts or landing pages • Learn what content nurtures your prospects through the sales funnel
  • 39. Event Analytics Track visitor activity on specific events on your site with detailed reports on visitor history and progression. • Create custom events to track activities on and off your site • Integrate with your 3rd party sites like Twitter and ZenDesk • View Lifecycle reports to see first touch, last touch and assists reports for your events
  • 40. Competitors Compare how your marketing performance stacks up to your competitors’ on key metrics over time. • Track and compare your progress against your competitors • View detailed Marketing Grader reports to measure your marketing • Track your progress over time across key metrics • Drill-down into what’s causing fluctuations in marketing performance
  • 41. Contacts Reporting Create customized reports on your contacts database on your entire funnel. Slice and dice your segments to gain key insights on your contacts database. • Create custom reports on any list to report on your contacts database • Measure the results of your marketing by different segments • Slice and dice your data to uncover the key information you need to improve your marketing
  • 42. Companies Reporting Create reports that show the activities of the companies in your database. Discover how much revenue is generated through different channels and segments of your marketing. • Report on the number of companies generated from your marketing • View the revenue generated from your marketing efforts • Make smarter investments based on where your revenue is coming from
  • 43. Campaigns View every asset in your inbound marketing campaign in one screen and report on it’s progress across every channel. • Set high-level visit, contact and customer goals for your campaign • Group all of the campaign assets you create in HubSpot into one central location • Understanding of how each component of a marketing campaign affects your top-level goals • Better inform your future marketing campaigns with historical at-a-glance data
  • 44. Salesforce Integration Improve your marketing with data from Salesforce. Put valuable lead intelligence from HubSpot in the hands of your sales team. Fully Bi-Directional Sync HubSpot effortlessly syncs the right leads and contacts in both directions, so that the data you need is always right where you need it. Better Personalize Your Marketing Leverage any of your Salesforce data to segment, personalize and hone your messaging. Lead Intelligence for Sales Help your sales team close more business by giving them easy access to valuable lead intelligence data generated by HubSpot. Blazing Fast Syncing of Leads Get the right leads into the hands of your sales team more quickly with HubSpot.
  • 45. 8+ Live Training Sessions Daily Our team of Inbound Marketing Professors hold live webinars, classes, and labs on every part of your marketing and sales funnel. Join the team or watch the recordings on your own time. Monday Tuesday Wednesday Thursday Friday COS Site Pages Content Creation Training Convert and Close Lab: Email Training: Workflows Salesforce and Lead Scoring Site Pages Lab: Blogging Training: Attract - Integration Training: Creating A Comprehensive Sales Training: Intro to Workflows Forms Training: Goal Setting Training: Buyer Personas Lab: Campaigns Training: Ultimate Sales and Marketing Alignment Live Lab: Keywords Training: Social Monitoring Lab: Landing Pages Training: Calls-to- Action + 4 More + 4 More + 4 More + 4 More + 4 More Example of weekly Schedule
  • 46. Consulting and Services HubSpot software introduction and implementation. Goal planning and kickoff. Standard technical set-up. Lead tracking and CRM implementation. Product training and strategy execution. Consulting sessions designed around your goals. May include topics from blogging and keyword research to lead scoring to analytics and measurement. Ongoing strategy and goal achievement. Regular goal review and planning with your account manager. Ongoing product updates, best practices, and education. PHASE ONE PHASE TWO PHASE THREE
  • 47. Support Unlimited phone and email support for ALL customers, for life Search the Knowledge Base for user guides and help docs Connect with other HubSpot users through the HubSpot Forums or User Groups
  • 48. HubSpot meets our needs as an enterprise perfectly. It has the sophistication, it has the scale, it has the functionality... and it has the vision that gives us the confidence to entrust our marketing platform to them. “ ”Michael Freeman Senior Manager of Search & Analytics ShoreTel Full story: www.hubspot.com/customers/shoretel ShoreTel Moves From Marketing Automation to Inbound Marketing with HubSpot 60% Year-over-year increase in organic traffic 36% Year-over-year increase in leads 110% Year-over-year increase in qualified leads
  • 49. Thermo Fisher Scientific Generates 30% Of Its Sales- Ready Leads With Inbound Marketing The value in HubSpot is that you can do all of your work within one dashboard. It’s really a one-stop shop.“ ”Sonya Pelia Social Media & SEM MarCom Specialist Thermo Fisher Scientific Full story: www.hubspot.com/customers/thermo-fisher-scientific 30% Of sales-ready leads generated on their website 182% Increase in organic website visitors within 8 months 154% Increase in Twitter following within 8 months
  • 50. HubSpot's Salesforce Integration Revitalizes Mimio's Marketing HubSpot helps us to improve our entire lead process from increasing acquisition, to enabling segmentation, to sending them off to our sales organization in a more qualified state than we were able to do before. “ ”Dawn Augiar Senior Manager of Digital Marketing Mimio 40% Amount they are exceeding monthly leads goals 70% Increase in year- over-year web traffic #1 Page rank of target keywords Full story: www.hubspot.com/customers/mimio
  • 51. AmeriFirst Brings Its Relationship Based Strategy Online “I love HubSpot software because the tools are in one place. Instead of piecing it all together slowly with multiple sources, I get to do it all with fewer people and one platform." “ ”Dan Moyle Creative Director of Marketing AmeriFirst Home Mortgage Full story: www.hubspot.com/customers/amerifirst 3.8x More monthly website traffic after 1 year 51.7x More monthly leads after 1 year 5% Increase in sales after 2 years
  • 52. HR Software Start-Up Boosts Sales and Increases Website Traffic 250% Making the decision to go with HubSpot... is one of the best business decisions I've made as a marketing professional. The support, training, account management and overall product experience have exceeded my expectations. “ ”Tim Ryan Director of Happiness Marketing YouEarnedIt 74 Keywords on the first page search ranking 250% increase in organic traffic Full story: www.hubspot.com/customers/youearnedit
  • 53. Create and share optimized content to attract quality inbound visitors to your website. Gate marketing assets behind a landing page form to generate leads. Nurture them with personalized, multi- channel marketing automation. Leads Visitors Customers Create Content to Generate Inbound Leads Attract more qualified, inbound visitors to your site, convert them into leads, and nurture them with personalized content into paying customers.
  • 54. Adapt Your Marketing to Your Visitors Plug your content into your contacts database to personalize your marketing based on who your leads are and where they are in your sales funnel. Visitor B: Warm Lead Goal: Nurture for Sales CTAs: How-to Guides, Whitepapers, ebooks Personalized Emails: Top-of-Funnel Offers Workflow: Generate new leads List: Cold Leads Number of Conversions = 3 Lifecycle Stage = Marketing Qualified Requested Consultation? = No Viewed Pricing Page? = Yes CTAs: Request a Consultation, Schedule a Demo Personalized Emails: Middle-of-Funnel Offers Workflow: Warm up existing leads List: Warm Leads Context Visitor A: New Prospect Goal: Convert to a Lead Number of Conversions = 0 Lifecycle Stage = Subscriber Requested Consultation? = No Viewed Pricing Page? = No Context Marketing to a New Prospect VS. Warm Lead
  • 55. Social Media Marketing for More Leads and Customers TOFU Automatic Social Publishing Social Prospecting Social Reach MOFU Social Lead Intelligence Social Segmentation Social Monitoring Reporting Social Analytics Social Reach Social ROI
  • 56. Empower Your Sales Team Pass valuable lead intelligence to your sales team for faster follow-ups, better connects, and warmer leads. 360° View of Your Leads What companies are visiting our site? What pages have they viewed? What have they converted on? How engaged are they? When are they on our site? What emails have they opened? Who are they on social media? What is their lead score?
  • 57. Analyze Your Marketing ROI Understand which of your marketing activities are driving the best visitors, leads, and customers to your business. Customers • Keyword Rankings • Page Views • Blog Visits & Readership • Competitive Analysis • Social Media Reach • Social Media Message Analytics • Highest lead generating channels for • Landing Pages • Email • Blogs • Site Pages • Contacts database size • Number of sales qualified leads • Blog subscribers Visitors Leads • Sources ROI • Number of customers • Lifecycle summary

Notes de l'éditeur

  1. www.hubspot.com/roi http://cdn2.hubspot.net/hub/53/file-523927765-pdf/HubSpotROI_2014.pdf
  2. “The Keywords tool helps you start to understand the best words and phrases your prospects use when they are searching for solutions to their problems and challenges that your products/services can address. HubSpot collects keyword data from around the internet and not only aggregates it in one dashboard view, but uses it to automatically organize your keywords so you can identify where your best opportunities to rank are. So you can focus your efforts on those keywords that will help you rank and build authority for your domain. Most marketers spend too much time on a small number of keywords that are hard to rank for. How can we find and focus on our best opportunities?”
  3. Nearly three-fourths (74%) of online consumers get frustrated with websites when content appears that has nothing to do with their interests (source). After look at the data from more than 93,000 calls to action over a 12 month period. HubSpot found that CTAs targeted to the user had a 42% higher viewed to submission rate than than calls to action that were the same for all visitors. A 2013 Monetate/eConsultancy Study found that In-house marketers who are personalizing their web experiences (and able to quantify the improvement) see on average a 19% uplift in sales.
  4. The Demand Generation team at ShoreTel believed in inbound marketing, but didn’t have the right toolset to implement it. The main system they used was Eloqua, which they found to be inflexible, slow and not user friendly. When the opportunity came up to evaluate other marketing software options, they jumped on it and soon chose HubSpot. ShoreTel, Inc. is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system, ShoreTel Sky, eliminate complexity and improve productivity. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.
  5. Due to the complexity of their product offerings, Thermo Fisher Scientific has a long sales cycle in which customers do extensive research before purchasing lab equipment. The marketing team within the Chromatography division was looking for a ways to influence the sales cycle by leading the scientific conversation, improving brand recognition, and converting more leads online. Thermo Fisher Scientific is a leader in the worldwide separations industry with customers in the environmental testing, food safety testing, pharmaceutical and biopharmaceutical, biotech, hospital, research and government regulatory agency labs.
  6. YouEarnedIt is a flexible employee engagement software platform to recognize people, foster happiness at work, and reward employees for being great. As a rapidly growing start-up, they looked to HubSpot to help provide the guidance, training and tools needed to build awareness, drive more traffic to their website and build a lead generation machine.