1. ALICE G. GARDNER
980 Miramonte Ave, Los Altos CA 94305 • (650) 387-7477 cell • (650)723-7816 work
agardner@stanford.edu
Summary Statement: Offering a Master’s Degree in Management from Cambridge College
(2000), a wealth of experience in management roles in higher education environments and seven
years of Stanford-specific experience. My Stanford experience culminates in my present position
as Housestaff Manager in Radiology where I oversee the educational programs for 81 residents
and fellows, visitors, 12 section coordinators, one FTE assistant and temps for special projects.
SKILLS AND QUALIFICATIONS:
Educational Program Management Skills
● Experienced with accreditation requirements and other compliance matters, curriculum and
competency requirements, educational software setup and upkeep, evaluation systems,
recruitment, scheduling software, Medhub, Admissions software, Oracle and PeopleSoft.
● Works with autonomy, consistency and independence to achieve departmental goals and
strategic initiatives over time. Creates and implements new administrative systems,
process improvements and change-initiatives to achieve those goals.
● Improves finance and budget systems as needed, allocates funds, controls costs & budgets.
● Proactively seeks out solutions to roadblocks to success in administrative issues. Offers
Stanford specific experience in doing so with finance issues, postdocs, temps, quality
improvement initiatives, Health & Safety, security procedures, facilities, ACGME
accreditation, research lab management and compliance problem-solving.
● Collaborates extensively with colleagues at every level and with cross-departmental
improvement projects.
● Utilizes a collaborative work style with staff reports, housestaff, faculty & academic
experts. Active manager in Stanford’s online performance management system.
● Skillfully builds professional relationships across boundaries using strong communication
skills, both verbal and written. Educated and experienced in workplace diversity issues.
● Willing to do whatever it takes to get the work done, dedicating flexible hours as needed.
● Devises evaluation and analysis methods in order to understand what long-term change
initiatives are needed and works to create a continuous improvement environment.
● Quickly adapts to changes in policy and procedure information, collecting and
disseminating information about the programs as needed to everyone involved.
Professional Relationship Skills
● Maintains strong relationships and information flow with faculty, residents, fellows, the
GME Office, LPCH, SCVMC, the VA, twelve section coordinators, numerous faculty
Directors and committees, web-on-call, the security office, pager office, informatics, the
pharmacies, the Chief residents, dosimeter personnel, incoming visitors, finance, et al.
● Builds supportive, trust-based, professional relationships through offering institutional and
personal assistance to each resident, fellow, faculty or staff person in conjunction with
correct information and forms as needed.
● Maintains consistent availability for questions. Attentive and responsive by email. ●
Accustomed to handling confidential records with discretion.
● Uses high level writing skills to author professional correspondence to students, faculty,
staff, other departments, or write updates to departmental policy and procedures as needed.

2. Software Capabilities
● Skilled with MS Office Suite, email and internet research.
● Explores and tests new types of educational and scheduling software
● Proficient with finding needed information on Stanford’s informational websites and wikis
and with maintaining SOM websites with Dreamweaver.
● Experienced with database management in numerous types of software, including
educational record keeping and maintenance, report production and data conversion.
● Proficient in Oracle Financial Suite at Stanford and many other research, medical, student
management and administrative software systems.
● Use personal organization software for high level organization of complex projects and
multiple tasks.
● Constant technology learner—has talent for quickly mastering new technology and new
information—an enthusiastic learner.
PROFESSIONAL EXPERIENCE
2008 - Present: Stanford University, Housestaff Manager for 81 residents and fellows in the
Dept of Radiology at Stanford Medical School. Manage overall administration of 13 fellowships
and two residency tracks, their budgets and expenditures; supervise one FTE staff and numerous
student projects and their resources. Previously at Stanford as faculty support admin, have also
done finance operations and research grant management and assisted in building a Molecular
Imaging research lab for Dr. Juergen Willmann 2008-2012. Cardinal Curriculum Cert. 1 & 2.
2004 - 2007 Institute of Transpersonal Psychology, Program & Seminar Coordinator of Global
Programs, Palo Alto, California. Provided oversight of distance learning programs and student
services for same, beginning new students, preparing courses and materials, advising, problem
solving, student first-contact, overall program recordkeeping and change management. Complex
multi-track event planning and organizing including logistics, venues, catering requests, speaker
contracts and finances.
2000-2004: World Learning, School for International Training, Administrative Manager,
Dept. of Language Teacher Education, Brattleboro, Vermont. Provided services for international
student body, managed a major faculty curriculum revision, and developed and managed systems
of program oversight. First contact for students with questions/issues. Managed student workers,
admin support team, departmental recordkeeping and information dissemination to multiple
international constituencies.
1985 - 2000: The Growing Place, Successful owner/operator of home-based dried flower
growing and craft business while raising a family. Employed/managed numerous workers and
had sole oversight of finance and business operations producing nationally marketed dried
flower products.
EDUCATION
Cambridge College, Springfield, Massachusetts, Masters in Management, 2000.
Cambridge College, Springfield, Massachusetts, Graduate Studies Preparation Program, 1999.
Mark Hopkins College, Brattleboro, Vermont, undergraduate studies, liberal arts.