1. Allison Leslie
1164 Trinity Ave. Unit B, Seaside, CA 93955
allison.leslie@hyatt.com
530-570-3985
Overview of Qualifications
self-starter
effective communication techniques
excellent customer service skills
knowledge of Federal and State Employment
Law
superior problem solving abilities
great interpersonal skills
well organized
staff supervision and training
Experience
April 2013 to Present Hyatt Regency Monterey Asst. HR Director
Recruit and hire all new associates and managers
Mentor and advise managers
Ensure all policies and procedures are followed by employees
Follow compliance with local union contract
2014 2nd
Quarter Manager of the Quarter
May 2010 to Present Hyatt Regency Santa Clara HR Manager
Recruit and hire all new associates and managers
Fostered an open door environment with all associates
Facilitate New Hire Orientations
Handle all aspects of Worker’s Compensation claims
Manage all Leaves of Absence
Assist with Strike Taskforce and labor disruptions
Understand and ensure hotel’s compliance with OSHA regulations
Participate in Safety Committee and THRIVE
June 2008 to May 2010 Hyatt Regency Santa Clara Asst. F&B Manager
Supervise a staff of 35 associates
Solve associates’ issues and concerns
Assisted with opening of TusCA and Evolution
Recruited CMTs with Hyatt Corporate Recruiters
Train new and existing associates on Hyatt’s policies and procedures
2009 4th
Quarter Manager of the Quarter
January 2001 to June 2008 Red Lobster, Chico CA Server, Bartender, Certified Trainer
Serve restaurant and bar guests while delivering first class customer service
Served on the Red Lobster Safety Committee
Supervise daily activities of other servers
Train new employees in Red Lobster’s policies and procedures
Train other servers to use a POS system
Education
Graduation 2008 California State University, Chico
Bachelor of Science in Recreation Administration, concentration in Resort & Lodging Management
Minor in Business Administration, concentration in Human Resource Management