SAP has been using Amazon Web Services (AWS) infrastructure as a service (IaaS) since 2008. Over 600 SAP employees in more than 16 countries now directly use AWS, provisioning over 10,000 SAP systems on AWS. SAP's initial goals with AWS were to reduce IT costs and speed up prototyping from 4 weeks to deployment. SAP has since established knowledge centers for AWS and cloud adoption, conducting over 100 customer trainings, demos, and workshops on AWS hosting over 1,000 SAP systems. SAP sees external cloud infrastructure like AWS playing a larger role for SAP customers and applications in the future.

1. Frank Stienhans BST Innovation Center / on Behalf of oCTO SAP frank.stienhans@sap.com April 6th 2010 SAP and Amazon AWS © SAP 2008 / Page 1

2. More than 92,000 customers in 120 countries 1,5 million developers & experts 47,000 SAP employees Run their business on more than 2 million machines © SAP 2008 / Page 2

3. Abstraction + Elasticity Concepts of Clouds

4. Lessons Learned with AWS / IaaS Capacity based IT planning becomes Priority 2 Getting started with a first prototype : 4 weeks SAP’s first value from AWS / IaaS : 6 months Building up Knowledge Centers in 4 locations Evangelizing Cloud within SAP Enabling Mass Cloud Deployment & Operations Understanding the opportunities IT Risk & Security Assessments SAP / AWS Contract Discussions SAP’s successful approach to Cloud Adoption Executive sponsored (Jim Hagemann-Snabe & Vishal Sikka) IT organization governed Department driven © SAP 2008 / Page 4

5. Project & Usage as of March 2010 © SAP 2008 / Page 5 External Cloud Enablement Project - Started in Jan 2008, 5 FTE - Focus: IT Automation on IaaS - SAP Self-service since March 2008 - Enables unlimited # systems in clouds - Weekly Feature Extensions Usage - 276 Cloud Appliances > 600 SAP employees as direct users from >16 countries >10,000 SAP systems provisioned - Cost Savings based on 1. Less expensive Hardware Hosting 2. IT Process Automation AWS Footprint 1,100 new SAP systems 42,086 EC2 Instance Hours 39 TB EBS Storage 3 TB S3 Storage Top 3 Consuming Departments – Avg. Cost Saving Rate: 77% Customer Trainings 111 SAP Systems $ 42 / SAP system 82 hrs / SAP system Status: Pilot + Ramp up Customer Demos 118 SAP Systems $ 76 / SAP system 119 hrs / SAP system Status: Productive + Ramp up Customer Workshops 215 SAP Systems $ 15 / SAP system 26 hrs / SAP system Status: Productive

6. Internal Cloud Systems per MonthMarch 2008 – March 2010 © SAP 2008 / Page 6

7. Internal Cloud System Hours per MonthMarch 2008 – March 2010 © SAP 2008 / Page 7

8. Use Cases for AWS within SAPApril 2010 © SAP 2008 / Page 8

9. Outlook In ramp up Customer facing non-mission critical systems Use Cases Demo, Trial, POC, Training Latency & Bandwidth improves Internal workloads incl. Development, Test External Clouds for SAP Customers AWS for SAP Intended Future Certification by SAP Support by SAP Solutions by SAP & Partners Services by SAP & Partners Tools by SAP & Partners © SAP 2008 / Page 9 Potential: > 30,000 systems Potential: > 2,000,000 systems

10. Enabling SAP solutions for Cloud Infrastructures © SAP 2008 / Page 10 SAP Global Cloud Services Licensing Usage Metering Appliances Consume Share Consume Share Consume Share Customer ITNetwork SAP IT Network Appliances Appliances Appliances Cloud Controller Multi-Tenant Cloud Controller Cloud Controller Run Run Run Run Run External Cloud Internal CloudInfrastructure Internal CloudInfrastructure External Cloud Infrastructure (IaaS) Private Private Public

11. Thank you! © SAP 2008 / DKOM 08 / <Session ID> Page 11 © SAP 2009 / SAP World tour / Page 11