(Presented by Capgemini)
In this session Capgemini discusses how their enterprise customers leverage AWS using the COMPLETE platform to deploy and manage applications such as SAP, Business Information Management Elastic Analytics, and mobility solutions. This session also shows detailed AWS architectures they are delivering to clients and how Capgemini is using AWS infrastructure internally.
1. Lessons Learned on Capgemini’s COMPLETE
Managed Services Platform
Capgemini
November 14, 2013
2. Presentation Agenda
COMPLETE Overview
……………………………………………………………….. ……………………….……………Joe Coyle
AWS + Capgemini COMPLETE Managed IaaS and Enabling Platform
………………………………………………………………………..Tom Vacca and Dharmesh Chovatia
Transforming SAP into a PAAS: Capgemini OnePath Solutions
…………………………………………………………………………………………………..George Steel
Elastic Analytics and AWS: How Flexibility, Scalability and Savings Meet Your
Complex Analytics Needs
………………………..……………………….. ………………………………………………Dorman Bazzell
Game Changer in Enterprise Mobility Management: Afaria Cloud Powered by AWS
……….………………………………………………………………………………………Josean Mendez
3. AWS + Capgemini COMPLETE
Managed IaaS & Enabling Platform
Thomas Vacca and Dharmesh Chovatia
4. COMPLETE
(Cloud Orchestration Management PLatform End To End)
Decide ► Design ► Build ► Integrate ► Migrate ► Run ► Support
Applications (SAP, Mobility, BIM, Microsoft, Oracle, Supply Chain)
Application Management & Testing Services
Security and Compliance
Service Automation
COMPLETE
Service Management
Usage and Accounting
High Availability
Monitoring
Server, Storage, Network
Hardware
Platform/Virtualization
Management
Cloud Infrastructure Abstraction & Aggregation Layer
5. Capgemini COMPLETE – What’s Inside
Build
Data Import/Export
Design
Migration Services
OS Patching
Remote Access SSL VPN
Reporting
Usage Metering by Hr & GB
Application Templates
Resource Tagging
Custom API Development
COMPLETE
Billing / Charge Back by Service
Corporate Network Extension
Virtual Private Cloud (VPC)
Network Routing
Monitoring
AWS IaaS Resale
High Availability
OS Hardened AMIs
Service Level Management
Public/Private IPA Management
Capacity Analysis
Self Service with Workflow
Orchestration & Automation
Scheduling
Run
Auto Scaling
Backups
Virus Protection
Firewall & Security Group
Incident / Request
Management
Change Management
CloudFormation Scripting
Capgem i ni ’s cl oud pl at f or m
Service Catalog
Load Balancing
Disaster Recovery
Support
7. COMPLETE Enabling Platform for Enterprise Applications
• Application Template AMI Catalog
• Meets Enterprise Operational & Security Standards
• Quick start capabilities for demos, POCs, project sandbox &
development
• Automation & Orchestration of end to end solution
• Flexibility & Scalability of both infrastructure & application
• Integrates well into on-premise and cloud solutions
• Reduce infrastructure & application deployment times
• Infrastructure, Application & Testing Management Services
• Reduced TCO
• Increased speed to deploy
8. SaaS Use Case: The Problem
Software Not
SaaS Friendly
Globally
Available
• The S/W was
designed for onpremise installation
• Currently customer
has limited
datacenter options
• No Multi-tenancy
• The customer base is
global
• Limited capability to
share resources like
reporting and
database
• Regulations dictate
geographical colocation
Easy to Evaluate
and Use
• Provide facility for
trials
• Trials have to be fully
automated end-toend for efficiency
• The solution should
be a SaaS
Cost Effective
• Internal or external
hosting too
expensive
• No or minimal CapEx
• No long term
contracts
• Easy to scale without
initial investment
• Minimal development
9. SaaS Use Case: The Solution
SaaS Portal
Capgemini REST API
AWS API
AWS API
Virtual Private Cloud
Capgemini Backend
AWS Cloud
10. COMPLETE REST API Functionality – Made it Possible
Provision Infrastructure
Auto register to monitoring, patching and
anti-virus
Conduct Operational Workflow
Uses AWS API & AWS CloudFormation to
Provide audit data
Provision Instances, EIPs, Security
Groups, NACLs and volumes
Provision DNS via Amazon Route 53
Configure instances via AWS API
custom scripts
COMPLETE
Capgem i ni ’s cl oud pl at f or m
API
Provide Detailed Customer Info
Leverage AWS API to collect
environment information
Parse and translate the AWS API
responses
Respond with parsed data and
internally stored data
Automate Trials to Production
migrations using AWS API and
custom scripts
Conduct Backups and Recovery
Automate Rapid Recovery
12. Why OnePath?
1
•
Financial/Cash Flow Flexibility: Client pays for all software, implementation,
hosting, and application support on a recurring monthly basis. Our Operating Expense
Models can eliminate capital expenditures otherwise required for license purchase, service
delivery infrastructure, and implementation. Preserving working capital eliminates the need
to tap into existing lines of credit, thereby avoiding risk to the enterprise credit ratings and
the potential increase in the cost of capital for the enterprise.
2
•
Reduced Complexity: The level of complexity is dramatically reduced due to the
bundling of software and services. This includes the entire lifecycle from installation
through ongoing support and operations.
3
•
Lower Overall Cost and Quicker Time to Value: Value is generated more
rapidly by leveraging Capgemini’s existing infrastructure, experience, and business
process best practices via our accelerated solutions. In addition, without the traditional up
front investment, payback is much faster than traditional approaches. We can craft deals
that pay for themselves...Typically, account receives a positive cash flow from project after
being live for less than 4 months.
13. Capgemini’s OnePath Offerings
License
Our OnePath offering can
include nearly all SAP
software products
OPEX and CAPEX
Models available.
Implement
Best Practices for:
Oil & Gas, Energy, and Energy
Services
CPG, Food, Beverage,
Durable Goods, and
Cosmetics
Retail
Wholesale Distribution
Capgemini has a
portfolio of 9 SAP
licensing agreements
which is very unique and
gives us optimal
flexibility.
Able to bundle SAP software
with our services.
Able to sell software to any
size enterprise.
Gold Level Partner in
PartnerEdge Channel
Program.
Charter member of the
MCaaS Program.
Pharma, Life Sciences and
Medical Device
Manufacturing, Automotive
Suppliers, and Mill Products
HANA, BOBJ, BW, Mobility,
HCM, CRM, and Procurement
Certified Solutions with
SAP
Each solution compatible
with our Global Process
Model
Each solution SaaScapable
Infrastructure
Offsite Public (Virtual
Private) Cloud
Run
Staff Augmentation
Operate
F&A BPO
Offsite Private Cloud
Procurement BPO
Offsite Traditional
Outsourced
Full Application
Management
HR BPO
Onsite Private Cloud
Onsite at Client Datacenter
Flexible delivery models
by our COMPLETE
business platform
Scalability via public or
private Cloud, on or offpremise
Certified Global SAP
Cloud Services Partner
SAP License Maintenance
Support Levels 1-3
Certified: Application
Managed Services
Partner (AMS), Run SAP
Partner, and Support
Center of Expertise
Flexible support options
including per ticket, hours
based, or SLA pricing
Afaria BPO
True “Platform-based”
BPO
Drive hard dollar savings
to fund the SAP
implementation and lock
in recurring long-terms
saving
14. Capgemini’s SAP CERTIFIED Solutions
CPGPath
for CP Food,
Beverage, Durable
Goods & Cosmetics
Companies
DistributionPath
for Wholesale
Distribution
Companies
EnergyPathSM for
Energy, Oil & Gas
and Energy
Services
Companies
LifeSciencesPath
for Pharma, Life
Sciences and Med
Device Companies
RetailPath
for Retail
Companies
MFGPath
Manufacturing & Mill
Products
Companies
AutoPath for
Automotive &
Automotive
Suppliers
All built on industry leading practices and business processes
All contain Capgemini industry enhancements – tested, reviewed and certified by SAP
All include industry reference models, solution templates, layouts, reports, test scenarios and scripts
All are designed to bring quick results and ROI
All are highly scalable – and will grow with the customer
HCM EDGE – HR
LOB Solution for all
Companies
CRM EDGE – CRM
Solution for all
15. Elastic Analytics and AWS: How Flexibility,
Scalability and Savings Meet Your Complex
Analytics Needs
Dorman Bazzell
16. Overview: Elastic Analytics - End to End Business Analytics
in the Cloud
AWS
Cloud
Elastic Analytics provides clients with an easily adaptable mix of
technologies, sources and solutions that can be enabled for
them in a fraction of the time and cost of building a traditional
Business Intelligence or Big Data solutions.
The solution is able to combine large source sets of structured
and unstructured data using existing ETL technologies and
AWS’s Hadoop based solution Amazon Elastic Map Reduce
(EMR) to extract and merge the data into highly optimized
analytics engines.
Capgemini customers are then be able to leverage this
environment to gain immediate business insights and from their
data.
AWS
Cloud
Cycle 30 AWS Configuration
17. BIM AWS Offering
• BIM’s Elastic Analytics (EA) provides 3-D
top to bottom, end to end, success based
solution
• EA on AWS can reduce TCO costs to as
low as $1000/year per terabyte of data
• BIMs core components on AWS platforms
give clients the speed to handle the most
demanding analytics needs
• BIM’s merges existing client sources with
new Big Data sources to create new
insights
• Offer components include POC,
Education, Heat Map / BI Summit and BI /
Managed Service Development and
Implementation
AWS
Cloud
18. What Problems Do Capgemini/AWS Solutions Solve?
Capgemini/AWS Solution
Problem
Capgemini
Reduce Existing CAPEX Spend
Collaboration between Service
Line and STAT team with focus
on Capgemini’s best
technologies and sector
solutions
Bottlenecks in Procuring
Hardware to Meet Time to
Market Requirements
Client is Mandated to Build a
Cloud Strategy
Uneven or rapidly growing
computing needs
TCO must be reduced
Industrialized solutions and
architectural design in virtual
private clouds to meet security
and scalability needs
Unique software licensing from
key vendors
Detailed Monthly Pricing of
Infrastructure and Deployment
Timelines
Amazon Web Services
Technical Expertise
Joint sales collaboration with
Capgemini
Access to AWS marketplace for
Capgemini sponsored offerings
such as Test Drive programs
Early access to new
technologies and offerings
19. AWS BIM Go to Market Use Cases
• Creating Amazon Redshift Reporting Data Warehouses to handle specific
reporting requirements with minimal data transformation
• Data warehouse on demand to handle surge or event driven requirements
– End or quarter reporting
– Monthly sales reporting
– Periodic usage such analysis for clinical trials, budget cycles, mergers and acquisitions and campaign
management
– Data feeds that are weekly or monthly only
•
•
•
•
•
•
Big data end to end solutions
Testing COEs
Development quick start support and POCs
Data warehouse capability for mid sized companies
Data warehouse/operational reporting for TELCO as a Service
Shifting CAPEX costs to OPEX costs
20. Game Changer in Enterprise Mobility Management:
Afaria Cloud Powered by AWS
Josean Mendez
21. Capgemini’s Enterprise Mobility Orchestrator is an end-toend Mobile Services Framework
Mobile
Customer
Enterprise
Mobility
Targets
Mobile
Worker
Machine-toMachine
Enterprise Mobility Orchestrator
Strategy
Mobile Applications Managed Mobility
Mobile Platforms
Reselling
Vendor Ecosystem
Capgemini is a Mobility vendor
to watch, May, 2012.
Capgemini is profiled as "Major Player"
in IDC's Enterprise Mobility Consulting
Services MarketScape, May 2013.
22. Our vision for Enterprise Mobility Management (EMM)
Millions devices – billions apps/docs – trillions “things”
Richness
Internet
of
Things
EMM Services
e.g. TEM
Secure
Content
Management
Mobile
Applications
Management
Mobile
Device
Management
Reach
23. Revolutionary Afaria in the Cloud offering takes away the
headache of MDM
SaaS
Mobile
Device
Management
1.11
per device
per month
Afaria with Analytics
Enterprise Support
Global Cloud