"(Presented by BMC Software) Like most companies, yours is probably building both an internal, flexible IT environment and leveraging the power of Amazon Web Services. Each plays a key role in the IT footprint, and together they offer unparalleled flexibility, efficiency, and the agility to meet changing business needs. You may be starting small or moving quickly to address a range of business needs, geographies, or users. As you do, consider the role of an integrated, holistic management model to your enterprise. This session will introduce the key qualities of integrated management, built to address the hybrid use cases of AWS, on-premises converged fabrics, advanced service catalogs, multi–data center deployments, and, ultimately, IT transformation using the cloud. You've likely already dabbled in—or even mastered—the basics of the cloud. Now learn from two case studies what it takes to reach the next level and lead your company to success with hybrid IT including AWS."

1. Professional Grade Cloud for your Enterprise Needs
Alan Chhabra, VP Cloud Specialists, BMC Software | @cloudchhabra
November 14th, 2013
© 2013 Amazon.com, Inc. and its affiliates. All rights reserved. May not be copied, modified, or distributed in whole or in part without the express consent of Amazon.com, Inc.

2. The Three Priorities of the CIO
Addressing the
needs of the
business
No budget is unlimited – nor
is anyone’s time. So
responsible stewardship is key
Managing costs,
both tangible and
intangible
IT is mandated to support
business needs, first and
foremost
Centralized management
is critical to operating IT
efficiently and responsibly
Maintaining
control of the
environment

3. What’s Important?

4. The Goals of a Professional Grade Cloud
• Present users with a single
unified request portal
• Deploy complete multi-tier
applications
• Seamlessly incorporate AWS
into IT architecture
• Support multiple AWS regions
and Availability Zones
• Integrate with change and
configuration management
• Optimize CapEx and OpEx to
meet business goals
Single Pane of Glass

5. Professional Grade Clouds…
•
Process Optimization
•
Cloud Management
Platform w/ AWS
•
End to End
•
•
Day 0,1,2
Change Management
•
•
•
Incident/Problem
Management
CMDB
Compliance and

6. Professional Grade Requires Process Optimization

7. Provide AWS
Service Options
Single, Unified User Request
BMC Cloud Lifecycle Management

8. Automated provisioning of cloud services
Day 0, 1, 2
Infrastructure
Platforms
Applications
…To fully configured services
From hardware…
• Physical machines
• Virtual machines
• Physical or virtual
networks
• Operating Systems
•
•
•
•
•
LAMP/WAMP
IBM Websphere
Microsoft SQL & .NET
Oracle Databases
Tibco
• Exchange
• SharePoint
• Blackberry Enterprise
Server
• SAP
Monitoring , compliance, configuration management
Deliver a broad range of complete cloud services

9. Tight change controls with process integrations
BMC Remedy Change Management
Deliver a cloud that’s already
integrated with existing change
management and ticketing systems
Govern your cloud with the systems
and processes IT knows
Operate the cloud with the
confidence to guarantee service levels

10. Holistic Compliance &
Configuration Automation
•
•
•
•
•
One platform for
automation
Software packaging
Deployment
Patching
Policy management
Virtualization management
Same solution for continuous
compliance
• Automated, periodic auditing
• Automatic remediation generation
• Reduced staff utilization
• Consistent high levels of
compliance
• On-demand compliance reporting
Unified architecture for configuration automation and compliance

11. Holistic Compliance
•
Built-in Industry Standards
–
–
–
–
•
Company Standards
–
–
•
Self-Certification Reports
Compliance Trends
Non-compliance reporting
Dashboard Summary Reports
–
–
•
Web farms
Standard apps (antivirus, backup, etc.)
Pre-defined Standard Reporting
–
–
–
•
Base OS builds (security and standard settings)
Base application compliance
Application Compliance
–
–
•
HIPPA
NIST
CIS
DISA
Value framework ROI metrics
Validates ROI goals of business case are being
achieved
Closed loop compliance
–
Tying the solutions together through ITSM

12. Humble Beginnings in Iowa…
Starter
Planning

13. That became a multinational cloud
around the world!

15. Build the best enterprise cloud environment
with BMC and AWS
Key needs of Hybrid IT
– Single, unified portal
– Complete service
provisioning
– Configuration and
compliance management
– Change management
http://www.bmc.com/getcloud
Enterprise Strategies for AWS
1.
2.
3.
4.
5.
6.
Cloud for development & test
Build new apps for the cloud
Use cloud to make existing onpremises apps better
New cloud apps that integrate
back to on-premises systems
Migrate existing apps to the cloud
All-in
http://aws.amazon.com/enterprise-it

16. The Professional Cloud Field of Dreams
Alan Chhabra | @cloudchhabra
Is a Reality!

17. We are sincerely eager to hear
your feedback on this
presentation and on re:Invent.
Please fill out an evaluation form
when you have a chance.