From the Amazon Web Services Singapore & Malaysia Summits 2015 Track 1 Breakout, 'Critical Considerations for Moving Your Core Business Applications to the Cloud' Presented by Leo Valaris, Director, CloudSuite Solutions - Infor

1. Cri$cal
Considera$ons
for
Moving
your
Core
Business
Applica$ons
to
the
Cloud
Vijay Rangarajan
Solutions Architect – Amazon Web Services
Leo Valaris
Director, CloudSuite Solutions - Infor

2. Building
a
Cloud
Strategy

3. $$$$ $$
Value to Business
HighLowMedium
TimetoExecute
$$$$
Phase 1 Phase 2
Enterprise
Migra-on
Path

4. Cloud
Migra-on
Is
A
Phase-­‐Driven
Strategy

5. Cri$cal
Considera$ons
for
Moving
your
Core
Business
Applica$ons
to
the
Cloud
Presented by
Leo Valaris
Director of CloudSuite SolutionsAPAC/J/ME
leo.Valaris@infor.com

6. Triple Digit
Growth in SaaS
bookings
3,108
New
customers
35m+
Cloud
subscribers
73,000
Customers
around the
world
3rd Largest
Private
tech. company
12,923
Employees

7. Beautiful business applications with last mile functionality
for select industries and delivered as a cloud service.

8. Deep industry features as part of
roadmap
Pre-configured industry templates – IA
Key customer partnerships to add last
mile functionality
Deep industry integrations
Rich data publishing via BODs
Industry Analytics
Industry workflows & monitors
Externalized localizations
Rich public APIs
Robust reporting via APIs, Business Vault
Mongoose / Landmark based PaaS that
allows deployment of loosely coupled
customer/partner applications
High degree of configurability of
applications
Extensibility features (custom fields &
objects, user exits for validations etc.)
Adoption of SOHO controls
Full adoption of context architecture
Contextual help, learning, support
Responsive design
Native mobile applications
Clear Work (leveraging rich APIs)
SOHO Glide
Role Based Suite wide home pages
Instrumented apps to deliver usage
analytics
Specialized by
Industry
Architecture of the
Internet
Create experiences
people love
Design
Principles

9. Cloud
Transforma-on
2013
New Management Team
Innovation Phase
2014 20152002–2007 2007–2012
Extension Applications:
EAM, XM, HRSD, LMS
Infor 10Xi
Launch of Industry
CloudSuites
¢
Amazon
Relationship
Announced
Acquisition
SalesLogix –
CRM
Acquisition:
Talent Science
Infor Labs Created
Cloud First
Development
Approach

10. AWS Summit 2014
“Friends
don't
let
friends
build
data
centers”
Charles Philips
CEO Infor

11. Cri$cal
Considera$ons
for
Moving
Core
Applica$ons
to
AWS

12. Cloud
Migra-on
Roadmap
Assess your
Applications
& Workloads
Build a
Business
Case
Develop
a Technical
Approach
Adopt
a flexible
Integration
Model
Address
Security and
Privacy
considerations
Manage
the migration
1 2 3 4 5 6

13.
Assess
your
Applica$ons
&
Workloads
1 2 3 4 5 61

14. Assess
your
Applica-ons
&
Workloads
Migra-on
to
AWS
Mo$va$ons
and
Considera$ons
• Broader
reach
• Business
agility
and
flexibility
• Improved
availability
• Improved
responsiveness
• Reduced
and/or
re-­‐allocated
costs
• Easier
mobile
access
• Improved
security
• BeMer
analy-cs
on
applica-on
usage
Matching
AWS
Characteris$cs
• Rapid
elas-city
• Pay-­‐as-­‐you-­‐go
versus
install-­‐and-­‐
own
• Organiza-on
streamlining
1

15. Assess
your
Applica-ons
&
Workloads
Candidates
for
Migra-on
to
AWS
Immediate
Value
• Mobile
applica-ons
• Applica-ons
that
are
run
infrequently
but
require
significant
compu-ng
resources
when
they
run
• Applica-ons
that
are
run
in
a
-me
zone
different
from
that
where
your
company's
IT
personnel
are
located
• Development,
tes-ng
and
prototyping
of
applica-on
changes
• Service
Oriented
Architecture
(SOA)
applica-ons
Value
with
AWS
Op$miza$on
• Applica-ons
with
sensi-ve
data
that
may
require
a
specific
architecture
to
meet
regulatory
and
legal
requirements
• Applica-ons
that
rely
on
tradi-onal
NAS
solu-ons
(SMB/NFS)
• Applica-ons
that
require
frequent
and/
or
voluminous
transac-ons
against
an
on-­‐premises
database
1

16.
Build
a
Business
Case
1 2 3 4 5 6

17. Build
a
Business
Case
• Application availability
• Privacy
• Application performance
• Application security
• Regulatory compliance
• Revenue impact
• Customer acquisition
or engagement impact
• User satisfaction
• Time to market improvements
• Cost of handling peak loads
• On-going cloud service costs
• Cost of developing cloud skills
• Service management
• HR & talent management
• License management
• Application integration
• Application redesign
• Application maintenance &
administration
• Application deployment &
testing
Cost
Analysis
Service
Levels
Business
Impact
2

18. Build
a
Business
Case
TCO
Savings
by
moving
to
the
Cloud
Cost Saving Areas Description Assumptions
Hardware
(CAPEX)
• Servers
• Virtual
Machine
Licenses
• Storage
• Disaster
Recovery/HA
• One
-me
hardware
refresh
costs
(includes
3P
license
cost)
• Amor-zed
over
4
years
Disaster Recovery • Disaster
Recovery
Capability
• Annual
Disaster
Recovery
Cost
(offsite
backup):
$48K
Upgrade
(CAPEX)
• Standard
on-­‐premise
upgrade
costs
• Periodic
upgrade
cost:
$81.5K
• Amor-zed
over
3
years
Infrastructure
• Database
maintenance
cost
• OS
maintenance
cost
• Real
Estate
• Power
and
Cooling
• Hardware
maintenance:
$xxK
• 3rd
Party
Licenses
(3P
license
maintenance)
:
$xxK
IT
Resources
• IT
resource
that
support
the
Infor
applica-ons
(e.g.,
DBAs,
System
Admins,
OS,
Server
Admin)
• FTEs:
1.25
• Total
FTE
Cost
:
$100K
(including
benefits
@
30%)
Applica$on
Maintenance
• Infor
annual
applica-on
maintenance
• Patching
• Customiza-ons
• Based
off
current
applica-on
maintenance
invoice
• Based on data provided by ABC Inc. the UpgradeX program can not only move ABC Inc. to version 10x but also save
$112K per year by moving to the cloud
• Major assumptions for this analysis include comparing the 5 year projection of the current on-premise environment to
moving to the cloud
• See Appendix for UpgradeX Benchmarking TCO Assessment Methodology
• Upgrade costs, SaaS migration costs and SaaS subscription fees are estimates and require a proper scoping exercise
Annual Savings:
$112K
$68
$100
$11
$27
$48
$7
$149
$0
$50
$100
$150
$200
$250
$300
On-Premise Infor UpgradeX
Thousands 2

19.
Develop
a
Technical
Approach
1 2 3 4 5 6

20. Develop
a
Technical
Approach
• Lift and shift
• Low effort
• Low skills
• Minimal cloud benefits
• Some efficiency
through automation
Cloud
Hosted
Cloud
Optimized
• Application
modernization
• High effort
• High skills
• Significant cloud
benefits
Cloud
Native
• Significant to complete
application rewrite
• High effort
• High skills
• Most significant cloud
benefits
3

21. Develop
a
Technical
Approach
Cri-cal
Considera-ons
High
Availability
Disaster
Recovery
Automate
everything
Scale wide Leverage
third-party
tooling
3

22. Develop
a
Technical
Approach
Building
for
the
Cloud
3
Multi-tenancy Scalability
High
availability
ION/WB
integrations Auto-scaling Zero footprint
No local
device
dependency
Successful
security tests
Supports
Health check
monitors
No source
code changes
Meets patch/
upgrade
requirements
Stateless
Applications
Open source
technology
Minimised 3P
products
Cloud 1.0 à Cloud 2.0 à Cloud 3.0
Single
instance
deployments

23. s
s
EAM XM HCM LMS HRSD LTM MRMTS SCM Financials Supplier Exchange Automotive ExchangeERPCFactory Track
Support CertificationTrainingProfessional Services
Technology Partners Channel Partners
Regions Content delivery POPsAvailability zones
Infor CloudSuites
■
Auto Hospitality HealthcareA&D Fashion F&B Equipment Distribution Public SectorCorporate HCMBusiness Rhythm
EC2
Auto
Scaling
Route
53
EBS
RDS
SQS
CloudForma-on
Cloud
Watch
Workspaces
ELB
VPC
S3
Glacier
DynamoDB
CloudTrail
Cloud
HSM
IAM
AWS Services
Infor Base Services
Infor Application Services
ERPB
3
Database
Shared
Storage
Document
Storage
Batch
Admin
Access
Logging
File
Transfer
Monitoring
ION
IFS
Prin-ng
Portal
d/EPM/BI/BV
Local.ly
Mo-on
3rd Party Tooling
Constructing an Infor CloudSuite™

24.
Adopt
a
Flexible
Integra$on
Model
1 2 3 4 5 6

25. Adopt
a
Flexible
Integra-on
Model
Types
of
Integra-ons
Process (or control)
Integration
Where an application invokes
another in order to execute a certain
workflow
Data
Integration
Where applications share common
data, or one application’s output
becomes another application’s input
Presentation
Integration
Where multiple applications
present their results
simultaneously to a user through
a dashboard or mash-up
4

26. Business Vault
Analytics | Reporting | Search | In-context BI
Cloud Motion
ApplicationApplication
Integrate disparate systems simply with
greater business process flexibility.
• Upgrade independence
• Workflow and alerts across systems
• Change business processes as needed
• Create real time data repository
• Built to OAGIS and internet standards

27.
Address
Security
&
Privacy
Considera$ons
1 2 3 4 5 6

28. Address
Security
&
Privacy
Things
to
Consider
5
• Understand exactly what data (including what code, since
code may be the confidential asset to protect) will be migrated
to the Cloud service
• Map this data to your security classification(s)
• Identify which information raises privacy concerns for
example, account numbers, dates of birth, addresses, etc.
• Examine applicable regulations
• Review the cloud providers’ security/privacy measures
• Design how to authenticate and authorize users

29. Address
Security
&
Privacy
Shared
Responsibili-es
Infor
Responsibility
Infor
is
responsible
for
the
Informa-on
Security
Management
System
providing
oversight
of
the
implementa-on,
management
and
monitoring
of
the
solu-on.
AWS
Responsibility
AWS
is
responsible
for
the
security
of
the
infrastructure
and
founda-onal
services.
5

30. Address
Security
&
Privacy
Architectural
Layers
and
Compliance
AWS – Infrastructure Compliance (http://aws.amazon.com/compliance)
Infor CloudSuite – Operations and Governance
• HIPAA
• SOC1/SSAE 16/ISAE 3402
• SOC 2
• SOC 3
• PCI DSS Level 1
• ISO 27001
• FedRAMP (SM)
• DIACAP and FISMA
• ITAR
• FIPS 140-2
• CSA
• MPAA
• HIPAA
• SOC1/SSAE 16/ISAE 3402
• ISO 27001
• PCI (Selected Apps)
• FIPS 140-2 (Some Instances)
• FedRAMP (Future)
• DIACAP and FISMA (Future)
• ITAR (Future)
• … and growing
Infor CloudSuite Solutions and Applications
Compliance to various standards and regulations vary depending upon requirements
5
• MTSC

31. Address
Security
&
Privacy
Defense-­‐in-­‐Depth
Network
Security
Physical
Security Monitoring
Operations
Security
Application
Security
5

33.
Manage
the
Migra$on
1 2 3 4 5 6

34. Profile
• Headquartered
in
Wormleysburg,
a
suburb
of
Harrisburg,
PA
• Diversified,
worldwide
company
• Serve
industries
fundamental
to
global
economic
progress
and
infrastructure
development
• 3
divisions
–
Harsco
Metals
&
Minerals,
Harsco
Rail
and
Harsco
Industrial
• 2013
revenues
of
$2.8
billion,
60%
of
which
were
generated
interna-onally
Business
Challenges
– Been
using
Infor
Baan
ERP
for
16
years
– Environment
was
heavily
modified
and
several
versions
behind
– Needed
new
environment
for
joint
venture
in
China
in
less
than
120
days
Solu$on
–
UpgradeX
– Infor
CloudSuite™
Industrial
(Enterprise)
– Expanded
Applica-on
Managed
Services
Why
Infor?
– China
environment
was
live
in
60
days
– Now
deploying
30
users
in
Germany
– Planned
to
deploy
50
users
in
Italy
by
the
end
of
2014

35. Profile
• Statutory
body
providing
integrated
distribu-on
and
retail
water
and
wastewater
services
to
customers
within
the
Brisbane,
Ipswich,
Lockyer
Valley,
Scenic
Rim
and
Somerset
local
government
areas
in
Queensland,
Australia.
• QUU
provides
services
to
1.3
million
people
who
reside
within
14,364
square
kilometre
service
territory.
Business
Challenges
– Government
Legisla-on
changes
required
QUU
to
have
an
online
connec-on
portal,
accessible
by
the
public
– Legisla-on
was
to
come
into
effect
within
6
months,
requiring
QUU
to
source
a
supplier,
implement,
test
and
go-­‐live
very
quickly
– Was
a
highly
manual
process
(limited
process
flow
documenta-on)
with
a
large
team,
so
required
strong
change
management
– Had
to
align
with
QUU
IT
direc-on
&
strategy
of
quality
design
and
deployed
through
cloud
Solu$on
-­‐
CloudSuite
Public
Sector
(Hansen)
– The
Infor
Hansen
CDR
and
Dynamic
Portal
(SaaS)
+
EPAK,
for
process
and
QUU
tailored
func-ons.
This
is
used
as
a
strong
training
portal
to
get
new
staff
produc-ve
quicker
and
also
help
with
the
ongoing
change
management.
Why
Infor?
– Strong
product
func-onality
aligned
with
QUU
requirements
– Amazing
demonstra-on
delivered
by
Pre-­‐Sales
Subject
MaMer
Experts
resul-ng
in
great
rapport
with
the
business
– Cloud
offering
allowing
QUU
to
focus
on
the
business
– Comprehensive
Cloud
SLA’s

36. Profile
• 11,000
Employees
• 93
pa-ent
care
loca-ons
that
offer
services
such
as
diagnos-c
imaging,
laboratory,
and
retail
pharmacy
and
other
essen-al
services
• Four
respected
hospitals:
WellSpan
York
Hospital,
WellSpan
Ephrata
Comm
• ,
WellSpan
GeMysburg
Hospital
and
WellSpan
Surgery
and
Rehabilita-on
Hospital
• Named
Top
25
Most
Connected
Healthcare
Facili-es
Business
Challenges
– Increasing
IT
support
required
as
they
acquired
addi-onal
hospitals
without
increasing
IT
staff
– Major
challenge
and
performance
tuning
of
their
Lawson
systems,
especially
BI
– Needed
modern
plasorm
to
support
their
growth
and
M&A
plans
Solu$on
-­‐
UpgradeX
– Infor
UpgradeX
at
AWS
including
Financials,
Human
Resource
Management,
Supply
Chain
Management
&
Business
Intelligence
– Global
HR
was
included
so
WellSpan
could
replace
non-­‐Infor
HCM
point
solu-ons
– WellSpan
plans
to
implement
GHR
this
fiscal
year
with
plans
to
replace
two
compe--ve
point
solu-ons
annually
thereauer.
Why
Infor?
– Current
Infor
customer
with
extensive
success
in
using
our
solu-ons.
– Infor
offering
superior
to
Compe--ve
op-ons
in
aligning
with
WellSpan
goals
– Return
on
Investment
associated
with
UpgradeX
closed
the
deal

37. Profile
• The
Fe-m
Group
is
an
interna-onal
trading
company
specialised
in
the
design,
development,
marke-ng
and
sale
of
construc-on
products,
flooring,
home
decora-on
and
bathroom
fivngs.
• For
nearly
100
years
the
Fe-m
Group
has
been
ac-ve
in
over
40
countries
• HQ
in
Amsterdam
Business
Challenges
– Rapid
expansion
of
Business,
IT
Resources
strapped
and
unable
to
leverage
new
func-onality.
Solu$on
-­‐
UpgradeX
– CloudSuite™:
Upgrade
to
the
Cloud
with
SaaS
pricing
model
based
out
of
EMEA
AWS
(Ireland).
– Technology:
Complete
Infor
Technology
stack
in
the
Cloud
–
Infor
Ming.le™,
Infor
ION
(Process),
Infor
Mobile
applica-ons.
Why
Infor?
– Infor
Partnership:
Long-­‐term
Infor
customer
engaged
with
Distribu-on
Industry
Council.
Strong
execu-ve
rela-onships
and
confidence
in
Infor
to
deliver.
– Func-onality
–
10x:
New
version
of
M3
provided
the
strongest
solu-on
in
the
marketplace
and
a
compelling
reason
to
upgrade.
Strong
Business
Case
to
consider
Cloud
deployment
so
resources
can
focus
on
expansion
of
business.

38. Thank
you!