1. Renato VISTA
Atelier 3
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Capgemini INFRA Services France
CTO, Innovation & Development

2. Funding Innovation & Transformation
Trends & Challenges
• Procurement is moving out of the IT
department
• CFO and CMO agenda gaining greater
influence in IT spending
• Outsourcing being replaced by service
procurement
• Capital procurement changing to operating
expenditure
• Deal sizes and procurement terms are
shortening
Business
Unit
45.2%
IT
Organizatio
n
46.0%IT
Organization
8.8%Third
Party
“By 2017 the CMO Will Spend More on IT
Than the CIO” – Gartner

3. Managed & Shared Services Providers
A multi decade evolution

4. CLOUD Contributors
Standardization
• CLOUD Computing www.nist.gov
– Infrastructure as a Service (IaaS)
– Platform as a Service (PaaS)
– Software as a Service (SaaS)
• Innovation & Industries
– Shorten Cycles & Agile Offerings
– Very Standardized Service Catalogs
– On Demand Services & Usage Payment
• CLOUD Contribution
– Information & Processes Continuity
– Industrial Maturity & Open Orchestration
– Information Maturity & added-value Publication

5. Managed & Shared Services Providers
Market Convergence, Competition & Synergies
Source: PAC, 2012
Source: GARTNER, 2012
Capgemini INFRASTRUCTURES in France
#3 in 2012

6. Services & Usages
as Public IaaSP: Service Catalog by Amazon WS

7. Service Convergence
Capgemini as MSP & AWS as IaaSP

8. Service Commitment
as MSP: Innovation, Integration, Industrialization by Capgemini
People
Tools
Processes
Consulting
Technology
Outsourcing
CLOUD
LifeCycle
Application
LifeCycle
Infra&Info
LifeCycle
Internet
Information
Infrastructures

9. Service Commitment
as MSP: Innovation & Industrialization by Capgemini
Consulting
Governance
Projects & Contracts
Services
Expertise
Knowledge
SALES
Finances
Legal Agreements
Functions
Technologies
Methods & Practices

10. Service Commitment
as MSP: from Service Management to Contract Governance by Capgemini
Service models have been shifting for some time from In-house IT to Single Supplier Outsourcing and Multi-supplier
(tower based). However, this is getting saturated, yielding to elastic procurement of consumable cloud services

11. Service Commitment
as MSP: Governance & Delivery Framework

12. Service Commitment
as MSP: Service Orchestration Platform by Capgemini
New
Services
Existing
Services
Service Marketplace – APP Store
Business Infrastructure
Private
Cloud
Partner
Cloud
Legacy
Public
Cloud
ICS Platform, ISV
Platforms. Vertical
Industry Platforms
Salesforce
Etc.
Azure
Amazon AWS
Rackspace
Hosting
Service Orchestration
Integration
Services
Customer
Adoption
Services
Service
Dash Board
Business Process
Dash Board

13. Service Commitment
as MSP: Service Orchestration Framework by Capgemini
Private
Cloud
On Premise
Dedicated
Virtual Private
Cloud
Off Premise
Multitenant
Public
Cloud
Global Public
Cloud Services
Tower Based IT
Hosted
ISV Services
ISV Solutions
Capgemini Orchestration Engine
Transformation
Service
Builders
Enterprise Consumers
Orchestration
Managers
Workload Mobility & Migration Service On-boarding
Cloud Services Orchestration Interface
Aggregation for
SaaS
Enterprise Apps/Services StoreDeveloper Store Dashboard
Service Orchestration Security Fabric
SO Process Support
Modules
Consumer Support
Modules
DevOp Support
Modules
Tower IT
Interface
Multi-Supplier Service Integration

14. Service Commitment
as MSP: Orchestrated Delivery Maturity Map by Capgemini
1
Integration
Service
Integration
2 Aggregation
Hosting
3
IaaS
as Commodity
Brokerage
4
Orchestration
Hybrid Capacity
Enterprise Consumer
Tower Sourced IT
Packaged
Services
Capacity
“Having effective Service Integration is a pre-
requisite for being able to exploit cloud services.”
Source: Jim Lockwood, Gartner Analyst (Jan 2013)

15. Services & Offerings
as MSP: Capgemini INFRA Services Offerings
Service
Management
Transformation
Service
Integration
Service
Aggregation
Service
Orchestration
User Services
Service Desk
Workplace Services
Data Services
Infrastructure Strategy & Design Dedicated Infrastructure Provisioning (Hosting)
Cloud Infrastructure Provisioning Utility Infrastructure Provisioning
Onsite & Remote Infrastructure Management
Network Services
Voice Services
Data Network Services
Network Security Management
Security Services
Security Projects
Business Continuity & IT Service Continuity
Infrastructure Transformation Projects
Infrastructure Project Services
IT Service Management (Run)
Cross Service Tower Operations Service Assurance
Service Performance Transition Management
Quality & Regulatory Compliance
RIM (remote infrastructure management)
Business Application Hosting
SAP Run
Information Transformation Services (ITS)
Service Enablement for Enterprise
Service Enablement for Cloud Providers
Service Enablement for Enterprise Data Centers
Service Enablement for Data Center Providers

16. Service Enablement
as MSP: Capgemini INFRA Services Capacities
Datacenter
InfrastructureManagement
Service Management
Service Assurance
Service Automation
IT Infrastructures

17. Services Enablement
as MSP: People & Processes

18. Services Enablement
as MSP: Technologies & Tools
SaaS Consumer
Service and Event
Management
Service
Automation
Supporting
Capabilities
Security
Operations
Workload
Management
Identity & Access
Management
Regulatory
and Compliance
Protection
Service Management ReportingProvisioning Workflow Billing Process Workflow
Portals
Catalogues
SaaS Service Owner
C
3rd Party Reseller
Service Growth
Application
Provisioning
Infrastructure aaS
Provisioning

19. CLOUD Enablement
as MSP: CLOUD Management Stacks

20. CLOUD & Service Enablement
as MSP: CLOUD Management Stacks & ITSM Suites

21. Service Convergence
Capgemini as MSP & AWS as IaaSP

22. Service Convergence
Capgemini AWS as IaaSP & Capgemini as MSP

23. Commited Service Convergence
Innovation, Integration, Industrialization by Capgemini and AWS

24. Renato VISTA
Capgemini INFRA Services France
CTO, Innovation & Development
Atelier 3
Assurez l’agilité et la profitabilité de votre business
à travers l’approche rightCloud